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Jurnal Manajemen dan Organisasi
Published by Institut Pertanian Bogor
ISSN : 20889372     EISSN : 25278991     DOI : 10.36706/jtk
Core Subject : Economy,
Economics, Econometrics & Finance
Jurnal Manajemen dan Organisasi merupakan media publikasi ilmiah yang memuat artiket-artikel; di bidang manajemen dan organisasi dengan ruang lingkup manajemen pemasaran, keuangan, sumber daya manusia dan operasi. Jurnal Manajemen dan Organisasi didedikasikan untuk menumbuhkan kreasi pertukaran ide antara akademisi, kalangan industri atau bisnis praktis, dan institusi pemerintah dalam bidang manajemen dan organisasi. Jurnal ini diterbitkan tiga kali dalam setahun, yaitu bulan April, Agustus, dan Desember. Artikel yang dimuat dalam jurnal ini mengedepankan analisis objektif terhadap kasus manajemen dan organisasi dalam perspektif akademik berupa hasil penelitian di bidang manajemen dan organisasi dalam perpektif akademik berupa hasil penelitian di bidang manajemen dan review terhadap konsep manajemen baru maupun implementasi konsep manajemen dengan studi literatur. Redaksi menerima naskah dari berbagai pihak untuk dimuat pada jurnal ini. Naskah yang masuk harus mengikuti Format Penulisan Naskah Jurnal Manajemen dan organisasi.
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Articles 309 Documents
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Analisis Repurchase Intention Produk Skincare Lokal melalui Live Commerce TikTok dengan Customer Satisfaction sebagai Variabel Intervening Fajriah, Niftira; Sarma, Mamun
Jurnal Manajemen dan Organisasi Vol. 16 No. 1 (2025): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v16i1.62596

Abstract

The development of the internet has brought significant changes to business activities, leading to the emergence of e-commerce. E-commerce continues to evolve and innovate, resulting in live commerce platforms, one of which is TikTok. The rising popularity of TikTok live commerce has caused a shift in consumer behavior, particularly in the skincare industry. This also creates new challenges for skincare businesses to achieve customer satisfaction and encourage repurchase intention. This study aims to understand the characteristics of TikTok users and how live streaming and promotions affect repurchase intention, with customer satisfaction as an intervening variable. This quantitative research obtained primary data from questionnaires distributed to 130 respondents in the Jabodetabek area and analyzed using the SEM-PLS method. The results show that live streaming and promotions have a positive and significant impact on repurchase intention through customer satisfaction as an intervening variable.
Pengukuran Dampak Inovasi Sosial Berdasarkan Metode SROI dan Compass Sustainability Index Program KUBE Dalang Collection Ratna Dewi, Farida; Putra, Bramada Winiar; Kusuma Nugraha, Okky; Prima Haksasi, Rizqi
Jurnal Manajemen dan Organisasi Vol. 16 No. 1 (2025): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v16i1.62764

Abstract

Social innovation in Corporate Social Responsibility (CSR) programs requires significant investment, so it is important to measure its impact to assess its performance. This study aims to evaluate the impact of social innovation in the KUBE Dalang Collection program of PT PLN NP UP Tenayan in terms of economic, social, and environmental aspects, using the Social Return On Investment (SROI) value and the Compass Sustainability Index. The SROI value which shows the social return on investment of this program is 2,55, which means it is higher than the investment that has been made. The program also contributes to the emission of 984,67 tons of CO2 per year. The results of the Compass Sustainability Index analysis show that the biggest impact comes from the environmental aspect, with a percentage of 100 percent. Overall, the Compass Sustainability Index value reached 96,23 percent, which falls into the very high category.
Building Resilient Entrepreneurship: How Financial Literacy and Digital Inclusion Drive Performance in SMEs? Iltizam Fairuzi, Muhammad; Eko Pujianto, Wahyu; Lucy Larassaty, Ayu; Sholikhah, Afifatu
Jurnal Manajemen dan Organisasi Vol. 16 No. 2 (2025): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v16i2.63697

Abstract

Financial literacy and digital financial inclusion play an important role in SME performance, with financial resilience as a moderating variable. This study aims to evaluate the effect of financial literacy and financial inclusion on entrepreneurial performance. Using a quantitative approach, primary data were collected from 203 SME owners in Sidoarjo and Surabaya through questionnaires. The results of this study indicate that financial literacy has a significant positive impact on digital financial inclusion. Furthermore, digital financial inclusion is proven to significantly influence the improvement of SME entrepreneurial performance. Interestingly, although financial resilience was initially hypothesized to strengthen the relationship between digital financial inclusion and SME performance, the results of the path test showed that its role as a moderating variable was not statistically significant on entrepreneurial performance. This finding emphasizes the importance of efforts to improve financial literacy and expand access to digital financial services in supporting sustainable SME business growth and performance. However, this study also highlights the urgency to continue strengthening SME financial resilience so that they are better able to face various economic challenges and achieve long-term stability The practical implications of this research are recommendations to help SMEs face economic challenges and achieve sustainable growth.
Pengaruh Motivasi, Nilai Yang Dirasakan, Hedonisme, Dan Suasana Terhadap Niat Berkunjung Kembali Ke Pasar Tradisional Wonokromo Surabaya Auliyah, Ruodlotul; Darmawan, Didit
Jurnal Manajemen dan Organisasi Vol. 16 No. 2 (2025): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v16i2.64008

Abstract

Traditional markets as economic centers for socializing and exchanging information. Traditional markets are the destination for some people to meet their needs for reasons of product diversity, comfort, cleanliness, quality, and locations close to the community, making the shopping experience in traditional markets that give rise to the intention to revisit. This study aims to examine the influence of motivation, perceived value, hedonism, and atmosphere on the intention to revisit the Wonokromo traditional market in Surabaya. This study was conducted using quantitative methods. The population used was visitors who shopped at the Wonokromo traditional market in Surabaya. 113 valid responses were collected which were analyzed using multiple linear regression with SPSS 26. This was done by giving questionnaire statements via Google Form. The results of the study showed that motivation, perceived value, hedonism, and atmosphere significantly affected the intention to revisit. A person's motivation to shop arises based on several factors such as needs, desires, and even to please themselves. The perceived value of a buyer's feelings and attitudes regarding the product or service purchased. Buyers always consider what benefits they get after purchasing. Hedonism felt by customers shopping at Wonokromo traditional market from their happy feeling of being free to choose the products they want with the desired quality and price. The atmosphere becomes an emotional effect on buyers to increase the likelihood of their purchase.
Pengaruh Hybrid Work terhadap Produktivitas Kerja Karyawan di PT XYZ Aurellya Abean, Thiara; Trisyulianti, Erlin
Jurnal Manajemen dan Organisasi Vol. 16 No. 2 (2025): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v16i2.64319

Abstract

Halal tourism has grown rapidly in the last decade, along with the increasing interest of global Muslim tourists. This research aims to analyze metadata from halal tourism literature to identify trends, patterns, and academic contributions in this field. Using data from the Scopus database from 2015 to 2025, this research evaluates document distribution based on time, publication type, institutional affiliation, country, and subject area. The findings show that journal articles dominate publications (70.7 percent), with Business, Management, and Accounting as the main contributor (29.7 percent). Indonesia and Malaysia emerge as the countries with the largest contributions, reflecting the strategic role of the Southeast Asian region in halal tourism research and development. Theoretically, this research highlights the potential of metadata in integrating tourist preferences, market trends, and destination needs to address challenges such as variations in halal standards, lack of infrastructure, and low public awareness. Practically, these findings offer strategic guidance for governments, industry, and academics to utilize metadata in halal certification, marketing strategies, and digital technology development. The conclusion of this research emphasizes the importance of multidisciplinary approaches and cross-sector collaboration to enhance the appeal and sustainability of halal tourism at the global level. Future researchers are advised to expand the analysis with a more comprehensive interdisciplinary approach.
Analisis Pengaruh Kualitas Layanan terhadap Tingkat Kepuasan Pengguna Mobile Banking: Studi Kasus pada Jconnect Bank Jatim Sophia, Elsha; Taufik Bahtera, Novyandri; Findayanti, Nyna; Nila Firnanda, Nashywa
Jurnal Manajemen dan Organisasi Vol. 16 No. 3 (2025): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v16i3.62794

Abstract

The development of digital technology has encouraged the transformation of banking services toward mobile platforms. However, the quality of Bank Jatim's JConnect Mobile service still needs improvement to achieve optimal user satisfaction. This study aimed to analyze the influence of service quality on the satisfaction of JConnect Mobile Bank Jatim users. The aspects of service quality examined include physical evidence, reliability, responsiveness, assurance, and empathy. A quantitative approach was employed, using multiple linear regression and descriptive statistical analysis. The sample consisted of 80 respondents who were JConnect users in the Surabaya area. The results of the study indicated that all service quality variables had a significant influence on user satisfaction. Physical evidence (t-count = 0.041), reliability (t-count = 0.039), responsiveness (t-count = 0.023), assurance (t-count = 0.004), and empathy (t-count = 0.014) were found to have significant partial effects. Simultaneously, the analysis showed a significance value of 0.000, which is lower than the alpha value, indicating that all service quality variables—physical evidence, reliability, responsiveness, assurance, and empathy—collectively had a significant effect on user satisfaction. It can be concluded that service quality is an important factor that determines the satisfaction level of JConnect Mobile Bank Jatim users.
Pengaruh Environment, Social and Governance terhadap Kinerja Perusahaan IDX ESGL dengan Variabel Moderasi Transformasi Digital Aushaf Indra Luhfhi, Gusti; Mulyati, Heti; Juwita Ermawati, Wita
Jurnal Manajemen dan Organisasi Vol. 16 No. 3 (2025): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v16i3.63639

Abstract

The role of Environmental, Social, and Governance (ESG) in influencing company performance has become a central topic in many investment considerations today. However, in its development, ESG alone has not been sufficient to deliver a significant improvement. Therefore, Digital Transformation (DT) has begun to be utilized to enhance the effectiveness of ESG. This study aims to analyze the effect of ESG on the performance of companies listed in the Indonesia Stock Exchange Environmental, Social, and Governance Leaders Index (IDX ESGL), with digital transformation as a moderating variable. The sample consists of 45 companies that were consistently included in the IDX ESGL index over five evaluation periods from 2019 to 2023. Data analysis was conducted using descriptive statistics and panel data regression, with the aid of Microsoft Excel, Python, and EViews 13. The findings of this study indicate that ESG has a positive and significant impact on financial performance, as proxied by Return on Assets (ROA) and Return on Equity (ROE), as well as on firm value, as measured by Tobin’s Q (TQ). However, digital transformation (DT) as a moderating variable does not strengthen the effect of ESG on financial performance or firm value. Based on the panel data regression results, the best-fitting model for the analysis without moderation (ESG only) is the Random Effect Model (REM) for Model 1 (ROA), Model 2 (ROE), and Model 3 (Tobin’s Q). Meanwhile, for models with DT as a moderator, the best-fitting models are the Fixed Effect Model (FEM) for Model 4 (ROA) and Model 6 (Tobin’s Q), and REM for Model 5 (ROE).
Pengaruh Kemitraan, Teknologi Informasi, Dukungan Eksternal, dan Inovasi Terbuka terhadap Keberlanjutan UMKM Kuliner (Studi Kasus: Bogor dan Depok) Nur Widyanti, Oktarina; Siringoringo, Hotniar; Kuswanto, Adi
Jurnal Manajemen dan Organisasi Vol. 16 No. 3 (2025): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v16i3.65951

Abstract

Culinary Micro, Small, and Medium Enterprises (MSMEs) play a strategic role in supporting Indonesia’s economy, particularly in Bogor and Depok as buffer cities of Jakarta with highly competitive market dynamics, yet their business sustainability remains challenged by limited networking capacity, low digital literacy, and insufficient external support. This study aims to examine the influence of partnership, information technology utilization, external support, and open innovation on the sustainability of culinary MSMEs by developing an integrated model grounded in the Resource-Based View and Dynamic Capabilities theories to explain how internal and external factors shape business resilience. A quantitative explanatory approach was employed using Structural Equation Modeling-Partial Least Squares (SEM-PLS) with SmartPLS 4.0, based on survey data collected from 289 culinary MSME owners in Bogor and Depok through both online and offline questionnaires. The research instrument consisted of 21 indicators representing five main constructs. The findings reveal that partnership, information technology utilization, and external support have a positive and significant effect on business sustainability, with partnership emerging as the most dominant factor, while open innovation shows no significant influence due to the limited collaborative capacity and networking among local MSMEs. The model explains 64.1 percent of the variance in business sustainability, indicating strong predictive power. These results highlight the importance of strengthening strategic partnerships, accelerating digital adoption, and ensuring adaptive policy support as the foundation for long-term competitiveness and sustainability. Practically, this study offers strategic recommendations for MSME actors, local governments, and supporting institutions to enhance the resilience of the culinary sector in navigating market dynamics and digital transformation.
Analisis Pengaruh Motivasi dan Literasi Keuangan terhadap Minat Investasi Serta Implikasinya pada Pengambilan Keputusan Investasi Generasi Milenial dan Generasi Z di Kota Bandung Nuralfiah, Cahyanti; Fitriana; Kadarisman, Sumeidi
Jurnal Manajemen dan Organisasi Vol. 16 No. 3 (2025): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v16i3.66069

Abstract

Indonesia's economic transformation in the endemic adaptation era creates complex investment dynamics for millennials and Generation Z. This study aims to analyze the influence of motivation and financial literacy on investment interest and its impact on investment decisions of the younger generation in Bandung City. The research method uses a quantitative approach with a descriptive-verification design on 100 respondents through purposive sampling technique. The research instrument is a Likert scale structured questionnaire that has been validated and tested for reliability. Data analysis uses path analysis to identify causal relationships between variables. The results show that financial literacy has a positive and significant influence on investment interest with greater dominance compared to motivation. Both variables simultaneously have a significant effect on investment interest. Investment interest is proven to be a significant mediator of investment decisions. Indirect effect analysis reveals that financial literacy through investment interest contributes more to investment decisions than motivation. Empirical findings confirm the crucial role of financial literacy in shaping the investment behavior of the digital generation. Cognitive components are proven to be more dominant than motivational aspects in driving investment decisions. The research implications emphasize the importance of strengthening financial education as a priority strategy in increasing the participation of the younger generation in the Indonesian capital market.
Bank Health Ratio and Profitability of Commercial Banks in Indonesia: Optimal Strategies in Banking Intermediation Functions Daulay, Ahmad Harun; Prasetyo, Alvin Sugeng
Jurnal Manajemen dan Organisasi Vol. 16 No. 4 (2025): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v16i4.64894

Abstract

The objective of this study is to examine and analyze the impact of commercial bank health on the profitability of commercial banks in Indonesia. The analysis in this study employs panel data regression techniques with a time series spanning from 2010 to 2023 and a cross-section of 105 commercial banks in Indonesia. The study's findings indicate that most bank health indicators have a positive and significant impact on profitability. Capital Adequacy Ratio (CAR), Net Interest Margin (NIM), Non-Performing Loan (NPL), Loan to Deposit Ratio (LDR), and Operating Expenses to Operating Income Ratio (BOPO) are all significant determinants of bank profitability. Future policies should prioritize dynamic capital requirements, advanced risk management systems, liquidity monitoring, and operational digitalization to enhance the resilience and competitiveness of banks in Indonesia.

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