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Kontigensi: Jurnal Ilmiah Manajemen
Published by Universitas Pasundan
ISSN : 20884877     EISSN : 25280139     DOI : -
Core Subject : Economy, Science, Education, Social, Engineering,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Social Sciences
The scope of Kontigensi: Jurnal Ilmiah Manajemen journal covering the field Business and Management. Topic related to these fields can be Business and Management, entrepreneurship, finance, and financial services, human resource management, marketing, industrial relations, insurance, intellectual property management, international business, logistics, management information systems, management and communication, management, and strategy, marketing, production, operations and manufacturing management, public and non-profit management, quality control, taxation management, technological change, and other related topics. Research articles, conceptual papers, case studies, and all of the aspects are acceptable.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 453 Documents
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Implementation of Mutual Legal Assistance in Law Enforcement of the Crime of Piracy by the Indonesian Navy (Study. MT. Orkim Harmony) Handy Kurniawan; Agung Pramono; Mangisi Simanjuntak
Kontigensi : Jurnal Ilmiah Manajemen Vol 9 No 1 (2021): Kontigensi: Jurnal Ilmiah Manajemen
Publisher : Program Doktor Ilmu Manajemen, Universitas Pasundan, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/jimk.v9i1.157

Abstract

The crime of piracy is transnational; handling it requires bilateral or multilateral cooperation; according to Article 9 (2) of the Republic of Indonesia Law, Number 1 of 2006, only the National Police Chief and the Attorney General can request Mutual Legal Assistance. Still, the Indonesian Navy has applied for Mutual Legal Assistance against the MT Orkim Harmony piracy case. With these facts, this paper tries to see how the efforts of the Central Authority (Polri and Prosecutors) in assisting law enforcement by the Navy and how the implementation of the Mutual Legal Assistance agreement. The research method uses normative law or library research with a statute approach and analyzes the data in this study using qualitative normative analysis. From the results of the study
Perception Analysis of Service Quality IT Operation Study Case Of PT XYZ Oyu Mulia Sukmana; Judijanto Judijanto; Adithya Sudiarno
Kontigensi : Jurnal Ilmiah Manajemen Vol 9 No 1 (2021): Kontigensi: Jurnal Ilmiah Manajemen
Publisher : Program Doktor Ilmu Manajemen, Universitas Pasundan, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/jimk.v9i1.158

Abstract

Customer satisfaction of IT service delivered by PT XYZ has become essential. Attention to develop an adequate level of customer satisfaction index in Oil and Gas Company and also to assist ICT management for continous improvement of strategy and action to meet Stakeholders needs. Using quantitative research and method Servqual questionair within five (5) variable known as Tangible, Reability, Responsiveness, Assurance and Empathy to analyze Perception an Expectation from IT Users. The result of data processing assisted with SPSS 22 to validate test and reliability of the data. Based on the research result, was obtained average value Servqual Score of Gap 5 is -0.012 on varible Assurance, which means consumers are not satisfed with the exiting service by ICT Department. In Variable of Assurance, concluded that courtesy has the highest score represent of the statement "personnel in PT XYZ consistently courteous with the users". While security has the lowest score represent of the statement "users in PT XYZ feel safe in using ICT services" in Servqual Questionair. Therefore The need for feel secure and comfort for IT Users become high consideration of ICT Department to improve its service quality in the company of PT XYZ.
The Role of e-marketing and Customer Oriented on Business Performance Through Customer Loyalty and Hotels Competitive Advantage Leo Hutagalung; Poltak Sinaga; Jacob Tan; Martinus Tukiran
Kontigensi : Jurnal Ilmiah Manajemen Vol 8 No 2 (2020): Kontigensi: Jurnal Ilmiah Manajemen
Publisher : Program Doktor Ilmu Manajemen, Universitas Pasundan, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/jimk.v8i2.163

Abstract

The purpose of this study is to analyze the relationship between e-marketing and customer loyalty, competitive advantage, business performance, either directly or through customer oriented and customer loyalty mediation. In this study using quantitative methods and data analysis techniques Structural Equation Modeling (SEM) using SmartPLS 3.0 software. This research was conducted in the population in this study were all in Banten Province, namely 442 hotels. While the sample unit is the Banten Province hotel, which is 158 hotels. While the sample selection method uses non-probability sampling methods. Data collection in this study was carried out using an online questionnaire. After the questionnaires were sent to the respondents as many as 158 questionnaires, the next step was to evaluate the returned questionnaires, namely the questionnaires that returned 132 and did not return totaling 26 questionnaires. significant effect on competitive advantage, e-marketing has a significant effect on business performance, customer oriented has no significant effect on customer loyalty, customer oriented has no significant effect on competitive advantage, Customer Oriented has no significant effect on business performance, customer loyalty has a significant effect on business performance, competitive cdvantage has no significant effect on business performance, e-marketing has no significant effect on business performance through customer loyalty, e-marketing has no significant effect on ada business performance through competitive advantage, customer oriented has no significant effect on business performance through customer loyalty customer oriented has no significant effect on business performance through competitive advantage.
The Effect of Employee Performance on The Quality of Drug Delivery Services in XYZ Hospital Bandung Ririt Sundari; Tiris Sudrartono
Kontigensi : Jurnal Ilmiah Manajemen Vol 9 No 2 (2021): Kontigensi: Jurnal Ilmiah Manajemen
Publisher : Program Doktor Ilmu Manajemen, Universitas Pasundan, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/jimk.v9i2.165

Abstract

This research aims to determine how significant the impact of employee performance is on the quality of drug delivery services; the sample and research are 100 patients at XYZ Hospital as respondents who responded to the questionnaire statement, after which quantitative and qualitative analyses were carried out. Information on equation testing shows that the T-count value is 6.239, while with = 5%, the T-table value is 1.987. It means T-count > T-table (6, 239 > 1.987). It means that the Employee Performance variable has an influence significant to the variable of Service Quality. The coefficient of determination (R^2) is 0.284. The influence of employee performance on service quality is 28.4%, and the remaining 71.6% is influenced by other variables not examined.
The Effect of Training On Employee Productivity at PT. Bima Sentosa Trikarya in Jakarta Herjanto Subur; Sarwani Sarwani
Kontigensi : Jurnal Ilmiah Manajemen Vol 9 No 2 (2021): Kontigensi: Jurnal Ilmiah Manajemen
Publisher : Program Doktor Ilmu Manajemen, Universitas Pasundan, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/jimk.v9i2.166

Abstract

This study aims to determine the effect of training on employee productivity at PT. Trikarya Bima Sentosa in Jakarta. The method used is explanatory research with a sample of 62 respondents. The analysis technique uses statistical analysis with regression, correlation, determination, and hypothesis testing. The results of this study of the training variable obtained an average score of 3.711 with suitable criteria. The employee productivity variable received an average score of 3.837 with applicable standards. Training has a positive and significant effect on employee productivity with a regression equation value of Y = 15,504 + 0.616X. A correlation coefficient value of 0.728 or has a strong relationship with a determination value of 53.0%. Hypothesis testing obtained a significance of 0.000 <0.05
The Effect of Organizational Climate on Employee Job Satisfaction at PT. Persada Crown in Jakarta Rusmawati Rusmawati; Hamsinah B
Kontigensi : Jurnal Ilmiah Manajemen Vol 9 No 2 (2021): Kontigensi: Jurnal Ilmiah Manajemen
Publisher : Program Doktor Ilmu Manajemen, Universitas Pasundan, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/jimk.v9i2.167

Abstract

This study aims to determine the effect of organizational climate on employee job satisfaction at PT. Mahkota Persada in Jakarta. The method used is explanatory research with a sample of 60 respondents. The analysis technique uses statistical analysis with regression, correlation, determination, and hypothesis testing. The results of this study of organizational climate variables obtained an average score of 3.735 with suitable criteria. The employee job satisfaction variable received an average score of 3.777 with good standards. Organizational climate has a positive and significant effect on employee job satisfaction with the regression equation Y = 10.246 + 0.737X. The correlation coefficient value of 0.803 or has a strong relationship with a determination value of 64.4%. Hypothesis testing obtained a significance of 0.000 <0.05.
The Effect of Discipline and Physical Work Environment on Employee Productivity At PT. Liebra Permana Gunung Putri Bogor Ading Sunarto; Darmawan Maulana
Kontigensi : Jurnal Ilmiah Manajemen Vol 9 No 2 (2021): Kontigensi: Jurnal Ilmiah Manajemen
Publisher : Program Doktor Ilmu Manajemen, Universitas Pasundan, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/jimk.v9i2.168

Abstract

This study aims to determine the effect of Discipline and Physical Work Environment on Employee Productivity at PT. Liebra Permana Gunung Putri Bogor. The sample in this study is the total number of employees of PT. Liebra Permana Gunung Putri Bogor has as many as 70 employees. The method used in this research is to use a quantitative research approach. The data analysis method in this study uses the IBM SPSS Version 26 application. Based on the results of the validity test of the Work Discipline (X1) variable and the Physical Work Environment variable (X2), the overall value of r count > r table is 0.2352; it can be concluded that all items in the indicator both variables are valid. The results of the multiple linear equation Y= 4.731 + 0.593 X1 + 0, 344 X2 This means that the Work Discipline variable (X1) and the Physical Work Environment variable (X2) in the direction of Work Productivity (Y) have a positive effect. The correlation coefficient of the influence of Work Discipline of 0.724, the Physical Work Environment of 0.688 with an r table of 0.2352. both variables are said to be valid because r count > r table, it is concluded that Work Discipline (X1) and Physical Work Environment (X2) affect Productivity (Y). The coefficient of determination of 0.665 means that the relative contribution given by the combination of variables X1 and X2 to Y is 66.5%, while the remaining 33.5% is influenced by other variables not examined. For the results of the partial test (t-test), the t value of the Work Discipline variable (X1) is 8.666 > 1.996, and the Physical Work Environment (X2) variable is 7.809 > 1.996. It means that there is a significant influence of Work Discipline (X1) and Physical Work Environment (X2) on the Work Productivity (Y) variable, then the hypothesis is accepted. Meanwhile, for simultaneous testing (F test), the calculated F value is 66,357 > 3.13, so H0 is rejected, and Ha is born (influential).
The Effect of Work Ethos on Employee Performance at PT. Pos Indonesia Pamulang Branch Ika Ayu Mardianingrum; Imas Masriah
Kontigensi : Jurnal Ilmiah Manajemen Vol 9 No 2 (2021): Kontigensi: Jurnal Ilmiah Manajemen
Publisher : Program Doktor Ilmu Manajemen, Universitas Pasundan, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/jimk.v9i2.169

Abstract

This study aims to determine the effect of work ethic on employee performance at PT. Pos Indonesia Pamulang Branch. The method used is explanatory research with a sample of 50 respondents. The analysis technique uses statistical analysis with regression, correlation, determination, and hypothesis testing. The results of this research variable work ethic obtained an average score of 3.784 with good criteria. Employee performance variable obtained an average score of 3.852 with good criteria. Work ethic has a positive and significant effect on employee performance with the regression equation Y = 12,242 + 0.694X, and the correlation coefficient value of 0.800 or has a strong relationship level with a determination value of 64.1%. Hypothesis test obtained sig. 0.000 < 0.05.
Analysis of the Implementation of the 2015-2017 National Identity Card Administration Service Policy (KTP-El) by the District Government of Bima Dewi Yuliati
Kontigensi : Jurnal Ilmiah Manajemen Vol 9 No 1 (2021): Kontigensi: Jurnal Ilmiah Manajemen
Publisher : Program Doktor Ilmu Manajemen, Universitas Pasundan, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/jimk.v9i1.170

Abstract

The expected implication of the decentralization and regional autonomy policies is strengthening local government functions in providing excellent public services. According to Law Number 25 of 2009, public services include serving the needs of the population for public goods, public services, and administrative services. In terms of population administration, the government tries to serve the public professionally, meets information technology standards, is dynamic, orderly and non-discriminatory. Population administration includes services for the issuance of electronic Identity Cards (KTP-el). The thee-KTP Issuance Policy is stated in Law Number 24 of 2013. The implementors of the thee-KTP policy are all Provincial and Regency/City Governments. The Implementing Agency is the Population and Civil Registry Office of the Regency/City government. This research was conducted with a descriptive analysis method. The main problem of this research is how the process of implementing the e-KTP policy in Bima Regency and the analysis of the variation in the population's response to the thee-KTP issuance service they receive. The government has taken various steps in order to realize the modernization of population administration. However, in the implementation of the policy for issuing electronic ID cards (KTP-el), there are still various challenges. Population satisfaction has not been met. Service implementing agencies, namely the Population Service Office and Bima Regency, still face various challenges in meeting the expectations of the population. It is concluded that the implementation of the e-KTP issuance policy is basically complex and not easy.
Income Analysis of Meubel Industrial Entrepreneurs in Palopo City, South Sulawesi I Ketut Patra; Risna Risna
Kontigensi : Jurnal Ilmiah Manajemen Vol 9 No 2 (2021): Kontigensi: Jurnal Ilmiah Manajemen
Publisher : Program Doktor Ilmu Manajemen, Universitas Pasundan, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/jimk.v9i2.171

Abstract

The development of the furniture industry is part of a long-term effort to change a strong and balanced economic structure. With the furniture industry, society can be more advanced and developed. On the other hand, the local government should develop the main economic potential, namely the furniture craft industry such as cabinets, chairs, tables and various other household furniture. The furniture industry must increase its production capacity, which requires a large amount of capital. This study aimed to determine whether capital, number of workers, length of business affect the income of the Furniture Industry in Palopo City. The type of data related to this research is quantitative data sourced from primary data. This research was conducted on the Furniture Industry Entrepreneur in Palopo City. This study indicates that the variables of capital and labour affect the income of furniture industry entrepreneurs in Palopo City. At the same time, the variable length of business does not affect the income of furniture industry entrepreneurs in Palopo City

Page 13 of 46 | Total Record : 453

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