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Mega Asri Zona
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megaasrizona@fe.unp.ac.id
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omiss@fe.unp.ac.id
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Department of Management, Faculty of Economics, Universitas Negeri Padang (UNP) Jl. Prof. Dr. Hamka Air Tawar, Padang Utara, Padang- West Sumatera-Indonesia (25131) Email: omiss@fe.unp.ac.id, cc: omiss.feunp@gmail.com Homepage: http://jkmosi.ppj.unp.ac.id/index.php/omiss
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INDONESIA
Operations Management and Information System Studies
Published by Universitas Negeri Padang
ISSN : 27984486     EISSN : 27984478     DOI : https://doi.org/10.24036/omiss
Core Subject : Science,
Decision Sciences, Operations Research & Management
The aim of this journal is to publish articles dedicated to the latest outstanding developments in the fields of operations management and information system studies. This journal encompasses operational management and information systems, business decisions, processes, and activities within the actual business setting.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Sistem Informasi Menejemen
Articles 66 Documents
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Optimization of house construction project planning using PERT and CPM Rahyuni Chania; Gesit Thabrani
Operations Management and Information System Studies Vol. 2 No. 2 (2022): Operations Management and Information System Studies
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/omiss.v2i2.61

Abstract

Scheduling in the project plan is the determination of the network and the time required for each activity to complete the project. Some of the problems in project planning in project management are non-scheduling, delays, and swelling costs that are detrimental to project contactors and reduce customer satisfaction. The type of research is descriptive research. The research was conducted in Nagari Ladang Panjang, Kec. Tigo Nagari Kab. Pasaman Prov. West Sumatra with secondary data obtained from 10 housing construction units of type 36 through interviews. Scheduling optimization is carried out using the CPM (critical path method) method with ES, EF, LS, LF, and the PERT (program evaluation review technique) method based on 3 estimated time and project completion probabilities based on the standard Z value. From the results of research conducted after scheduling using PERT /CPM and crashes on 3 activities, project completion can be done in 29 days at 47,445,781 IDR. For project completion using PERT/CPM, which is 38 days. Meanwhile, before scheduling (actualization) the completion of the project took 41.5 days at 45,295,781 IDR.
The analysis of student satisfaction using academic services using services quality, IPA, and QFD methods Velya Ramadhani; Firman
Operations Management and Information System Studies Vol. 2 No. 2 (2022): Operations Management and Information System Studies
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/omiss.v2i2.65

Abstract

This study aims to analyze student satisfaction with the academic services of the Department of Management, Faculty of Economics, Universitas Negeri Padang by using the Service Quality, Importance Performance Analysis (IPA), and Quality Function Deployment (QFD) methods. In this study, 216 students majoring in management in the class of 2018 and 2019 were selected using Simple Random Sampling. Data collection methods in this study were questionnaires and interviews. Based on the results of the calculation of the servqual score, it can be seen that the average gap shows a negative value of -0.29. This indicates that overall academic services can meet student expectations. Based on the results of the IPA analysis, there are 7 attributes that are in quadrant 1 which are the main priority in the improvement process. The seven attributes are continued in the QFD data processing which produces 11 technical responses that can be considered or input for the management department to improve academic services.
The implementation of UTAUT 2 model in predicting customer behavior Ines Hafizhah Zain; Perengki Susanto
Operations Management and Information System Studies Vol. 2 No. 2 (2022): Operations Management and Information System Studies
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/omiss.v2i2.70

Abstract

The purpose of this study was to examine: Application of the UTAUT 2 model for predicting behavioral intention and use behavior of digital payment DANA. The sample used in this study was 272 samples with the criteria of the people of the city of Padang, and using digital payment DANA, the sampling technique was purposive sampling. The research was analyzed using SEM analysis with SmartPLS version 3.7 software. The results of this study were: that performance expectancy, hedonic motivation, price value, and habit all have a positive and significant effect on behavioral intention. Effort expectancy has no significant positive effect on behavioral intention. Social effect and facilitating conditions have a positive effect but no significant on behavioral intention. Behavioral intention, facilitating condition, and habit have a positive and significant effect on user behavior.
Interest in using electronic money: The effect of perceived ease of use, perceived usefulness, security, service features, and attitude of use Iis Naini; Rahmiati
Operations Management and Information System Studies Vol. 2 No. 2 (2022): Operations Management and Information System Studies
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/omiss.v2i2.71

Abstract

This study aims to determine the effect of ease of use, usefulness of using technology, security, and service features on Interest to use electronic money, with usage attitude as an intervening variable. This study uses quantitative research methods. This research was conducted in the city of Padang. The population in this study were all electronic money users in the city of Padang. Determination of the sample in this study, using a non-probability sampling sample selection method. The sample that will be used as respondents from this research is as many as 580 people of Padang City who use electronic money. The results of this study indicate that ease of use has a positive and significant effect on interest to use, usefulness of using has a positive and significant effect on interest to use, safety of use has a positive but not significant effect on interest to use, service features use a positive but not significant effect on interest to use, ease of use has a positive and significant effect on attitudes to use, usefulness of use have a positive and significant effect on attitudes of use, safety of use has a positive and significant effect on attitudes of use, service features of use have a positive and significant effect on attitudes of use, attitudes of use have a positive and significant effect on interest to use.
Repurchase intention and customer satisfaction in e-commerce application Vaisal Malik Nasmizal; Astri Yuza Sari
Operations Management and Information System Studies Vol. 2 No. 2 (2022): Operations Management and Information System Studies
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/omiss.v2i2.72

Abstract

This study aims to analyze the repurchase intention of the Pegipegi e-commerce application with satisfaction as a mediating variable. The research sample amounted to 130 respondents. The data is processed using Smart PLS 3.0. The results of the study are: (1) confirmation (ECT) has a positive and significant effect on post-purchase, (2) post-purchase has a positive and significant effect on satisfaction, (3) confirmation (ECT) has a positive and significant effect on satisfaction, (4) post-purchase positive and significant effect on repurchase intention, (5) satisfaction has a positive and significant effect on repurchase intention, (6) post-purchase has a positive and significant effect on repurchase intention through satisfaction.
The level of digital financial literacy and financial well-being of people in West Sumatra Indonesia Rita Rahayu; Verni Juita; Annisa Rahman; Suci Fitriamiranti; Ratnawati Rafles
Operations Management and Information System Studies Vol. 2 No. 2 (2022): Operations Management and Information System Studies
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/omiss.v2i2.73

Abstract

This study aims to investigate the factors that influence the level of digital financial literacy (DFL) of the people in West Sumatra. This study is also aimed to investigate the impact of DFL on financial well-being and financial problem. Survey method by using online questionnaire was applied in this study. Based on data from 715 respondents analyzed by using Structural Equation Model, it was found that the social-economic factors, such as age, educational background, and income, have a positive and significant relationship with the level of DFL. Moreover, this study also found that the DFL has a positive impact on financial well-being and financial problem. It means that the higher of DFL, the higher the financial well-being, while the higher DFL, the lower financial problems. This research provides empirical evidence regarding the impact of DFL on financial well-being that might be useful for the policymaker to make a policy related to the DFL.
Impact, benefits, security, and privacy of fintech adoption in Indonesia: A literature review Verni Juita; Husna Roza; Rita Rahayu
Operations Management and Information System Studies Vol. 2 No. 3 (2022): Operations Management and Information System Studies
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/omiss.v2i3.74

Abstract

The growth of Financial Technology (FinTech) in Indonesia has continued to increase in recent years, along with the development of information technology and the use of the internet. These developments have driven the rapid growth of studies related to Fintech in Indonesia. In this regard, this research intends to conduct a systematic literature review of various studies related to FinTech in Indonesia that were made and published in the last ten years. To achieve this objective, this study utilizes the publish and perish application version 7 to access the Google Scholar database and select it using several keywords that match this research topic. The reviewed studies were selected based on the level of accreditation of the journal where the research articles were published, either by national accreditation (Sinta) or international accreditation (Scopus). Furthermore, they were analyzed and processed using simple descriptive statistical analysis using MS Excel. This research found that over the past ten years, there are 79 journal articles related to Fintech in Indonesia, of which 44 of them are published in journals accredited by Sinta, and the rest 35 were accredited by Scopus. Moreover, most of the reviewed studies only discuss the usage of Fintech in general, especially those related to the use of P2P Lending and mobile payments. Regarding the methodology used in the studies, there are significant differences between journal articles published in the Scopus and Sinta Journals. The Scopus-accredited journal articles are dominated by research using quantitative methods, whereas the Sinta-accredited journal articles tend to use qualitative methods. These results highlight that there is still plenty of room to extend the research topic of fintech studies in Indonesia, such as the security and privacy issues related to fintech adoption.
Queue system analysis and feasibility layout at Pekanbaru toll gate service Muhammad Farhan Fatikala; Iwan Nauli Daulay; Anggia Paramitha
Operations Management and Information System Studies Vol. 2 No. 3 (2022): Operations Management and Information System Studies
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/omiss.v2i3.80

Abstract

This research aims to find out and help improve the effectiveness of the queuing system and the feasibility of the layout at the Pekanbaru Toll Gate service by using quantitative analysis of queuing and layout models. From the observations made, it is known that the queuing pattern that occurs at the Pekanbaru Toll Gate uses a single channel-single phase (M/M/1) model. The results showed that the average number of vehicles at the entrance is 6 vehicles and the utilization rate is 85.6269%, while at the exit the average number of vehicles is 13 and the utilization rate is 92,6829%. For the feasibility of the layout at the entrance, it has met the vehicle capacity, but at the exit it still has not met the vehicle capacity because it exceeds the existing queue line limit.
Repurchase intention: The effect of e-service quality and customer satisfaction Yurika Putri Hendika; Muthia Roza Linda
Operations Management and Information System Studies Vol. 2 No. 3 (2022): Operations Management and Information System Studies
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/omiss.v2i3.81

Abstract

The study purpose was to examine the quality of e-service impact on intention of repurchase with the satisfaction of customer as a variable of mediating for Shopee users in Pariaman. Primary data from surveys that were distributed online with the aid of Google Forms were used in this study. People who have used and purchased from the Shopee marketplace are required to complete the survey. 110 respondents in total. The analysis tool makes use of SmartPLS 3.3.9. The results of the analysis show that the influence of e-service quality has an impact was significant on the intention of repurchase as evidenced by the P-Value score of 0.000 < ( = 0.05) . The influence of quality of e-service has an impact was significantly satisfaction customer as evidenced by the P-Value score of 0.000 < ( = 0.05 ), then the influence on satisfaction of customer has an impact was significant on repurchase intention with a P-Value of 0.000 < ( = 0.05 ), then the Customer Satisfaction variable has a significant impact as a variable of mediating between quality of e-service and intention of repurchase through a P-Value score of 0.000 < ( = 0.05).
Intention to use e-wallet among Generation Z during COVID-19 Risa Khairani; Vidyarini Dwita
Operations Management and Information System Studies Vol. 2 No. 3 (2022): Operations Management and Information System Studies
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/omiss.v2i3.82

Abstract

This research intends to analyze the influence of perceived risk and government support on intention to use e-wallet among Gen Z in Padang during COVID-19 with perceived usefulness as a mediating variable. 150 respondents participated to this research, and SmartPLS analyzed the data. These study's conclusions included the following information (1) Perceived risk influences on perceived usefulness positive significantly. (2) Government support influences on perceived usefulness positive significantly. (3) Perceived risk influences on intention to use e-wallet positive significantly. (4) Perceived usefulness mediates the influence of perceived risk on intentions to use e-wallet positive significantly. (5) Government support influences on intention to use e-wallet positive significantly. (6) Perceived usefulness mediates the influence of government support on intentions to use e-wallet positive significantly. (7) Perceived usefulness influences on intention to use e-wallet positive significantly.

Page 4 of 7 | Total Record : 66

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