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International Journal of Management Science and Information Technology (IJMSIT)
Published by Lembaga Komunitas Informasi Teknologi Aceh
ISSN : 27767388     EISSN : 27745694     DOI : https://doi.org/10.35870/ijmsit
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
The development of science related to good technology, information, and communication, both theoretically and empirically has proven to have a positive impact on various aspects of people lives. The development of the science of Information and Communication Technology provides many benefits to increase the effectiveness and efficiency in various activities in various fields of science.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Menejemen Teknologi dan Inovasi
Articles 335 Documents
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Distribution Strategy Analysis to Increase Sales Excellence at PT Bintang Sidoraya Arief Bustaman, Jauhari; Hidayat, Anas
International Journal of Management Science and Information Technology Vol. 3 No. 2 (2023): July - December 2023
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v3i2.1643

Abstract

This study aims to conduct an analysis related to distribution strategies to increase sales excellence at PT Bintang Sidoraya. This study uses a qualitative approach in the form of interviews, observations, and documentation as the primary data collection. The analysis used in research is in the form of case studies that aim to explore real life, contemporary limited systems, or various limited systems. The results of the analysis show that the application of STP by utilizing various advantages and can also reduce existing weaknesses produces competitive advantages, as well as the application of 4P (product, price, promotion, and place) through providing good product quality, providing affordable prices, promoting through pamphlets, banners, and WOM (word-of-mouth marketing, and placing supermarkets as points of sale to customers connected by salesperson, administration manager, and warehouse manager.
Misool Baseftin Foundation's Financial Performance Doubled in Five Years Nuru, Ferdinant; Arios Tiblola, Fredy; Eduard Rijoli, Yohanis
International Journal of Management Science and Information Technology Vol. 4 No. 1 (2024): January - June 2024
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v4i1.1729

Abstract

Measuring and controlling performance within non-profit organizations can be seen as a strong tool for feedback and learning for the company and a way to evaluate impacts, results, and outputs. To determine and analyze the financial performance of nonprofit organizations at the Misool Baseftin Foundation for the 2016–2020 period, Ritchie and Kolodinsky's (2003) financial ratio analysis, which includes financial performance ratios, public support ratios, and fundraising efficiency ratios, was used. (Effectiveness of fundraising). Secondary data from the Foundation's financial accounts is what is referred to as research data. Descriptive quantitative techniques are used in the research process. The analysis's findings demonstrate that (1) total income to total assets is over 1.0, with the average ratio sitting at 2.03, indicating very high financial performance. (2) For the past five years, the ratio of total income minus total costs to total assets is 0.04. A positive value means that revenue in that year exceeded costs and that a significant percentage was saved as an asset. Therefore, the performance of nonprofit organizations improves as this ratio increases.
The Influence of Empowering Leadership and Compensation System Mediated by Employee Intrinsic Motivation on Turnover Intention at PT IMIP Bahadopi Regency Central Sulawesi Ayuandira, Ririn; Kussudyarsana, Kussudyarsana; Waskito, Jati; Wajdi, Farid
International Journal of Management Science and Information Technology Vol. 3 No. 2 (2023): July - December 2023
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v3i2.1752

Abstract

This study analyzes the effect of empowering leadership and compensation systems mediated by Employee Intrinsic Motivation on Turnover Intention at PT. Industrial Morowali Industry Park Bahadopi Regency, Central Sulawesi, while the research method used is quantitative correlation analysis using SMART PLS 3 with 166 employee samples as a result of removing outliers. The results of this study indicate that Empowering leadership, Compensation system, and Employee intrinsic motivation have a positive and significant effect on Turnover Intention, Empowering Leadership, Compensation system has a positive and significant effect on Employee intrinsic motivation then Empowering leadership, Compensation system has a positive and significant effect on Turnover intention mediated by Employe intrinsic motivation.
The Influence of Transformational Leadership on Change Management of the NTB Mall Virtual Team Mediated by Organizational Culture Arfatun, Arfatun; Alwyah, Lila; Syafwan, Syafwan
International Journal of Management Science and Information Technology Vol. 4 No. 1 (2024): January - June 2024
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v4i1.1777

Abstract

Considering the importance of responding to developments in globalization and virtual business trends, this research looks at transformational leadership in its influence on the change management of the NTB Mall virtual team which is mediated by organizational culture. This research is quantitative with a sample of 51 respondents through the distribution of questionnaires. The data was analyzed using SmartPLS software and descriptive analysis was carried out on the test result data. The research results show that transformational leadership does not significantly influence virtual team change management, transformational leadership has a positive and significant influence on organizational culture. Organizational culture has a positive and significant effect on virtual team change management, and organizational culture significantly mediates the relationship between transformational leadership and virtual team change management. Research on transformational leadership and its influence on virtual team change management through organizational culture has never been conducted in NTB, further research using organizational culture as a mediation of transformational leadership on virtual team change management has not been conducted in Indonesia, it is hoped that the research findings can be developed by further researchers by testing variables other than transformational leadership in examining its influence on organizational culture, and NTB Mall is expected to review transformational leadership in its influence on virtual team management.
A Study of The Relationship Among Shopee E-commerce Platform E-service Quality, E-trust, E-customer Satisfaction and Behavioral Intentions of Online Shopping Customers Pratama, Galih; Ridanasti, Erlita
International Journal of Management Science and Information Technology Vol. 3 No. 2 (2023): July - December 2023
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v3i2.1820

Abstract

This research makes a significant contribution by exploring the relationship between service quality, electronic trust, electronic customer satisfaction, and the purchasing behavior intention of online female customers. Employing a quantitative approach with purposive sampling, data was collected from 259 respondents in Yogyakarta and its surrounding areas through Google Form questionnaires. The data analysis, conducted using t-tests and simple linear regression in SPSS, revealed that electronic service quality has a positive and significant impact on electronic trust and electronic customer satisfaction. Electronic trust also shows a significant positive effect on electronic customer satisfaction. Electronic customer satisfaction, electronic trust, and electronic service quality each have a positive and significant influence on behavioral intention. These findings hold strategic implications for e-commerce companies in improving responsiveness to consumer issues, aiming to enhance overall service quality, build customer trust, create electronic customer satisfaction, and encourage positive behavioral intentions in online shopping.
Human Resource Development Model in Small and Medium Enterprises Kemplang Crackers in Palembang City Trihandayani, Zaleha; Yamaly, Fadhil; Dzaky Fawwaz, Ahmad
International Journal of Management Science and Information Technology Vol. 3 No. 2 (2023): July - December 2023
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v3i2.1837

Abstract

Employees in small and medium enterprises of kemplang crackers in the city of Palembang are only directed to be able to work from skills that have been held informally and passed down from generation to generation so that the employees' working abilities are still simple or traditional. As a superior product, some kemplang crackers in Palembang are only able to survive in the local market and nationally, although a small part has penetrated the international market. Development style human resources in kemplang cracker small and medium businesses in Palembang City aims to improve the knowledge and skills of employees of small and medium kemplang cracker businesses in Palembang City so that employees work better and produce kemplang crackers of even better quality. Example: Taiwanese kemplang crackers are superior in the international market compared to Palembang kemplang crackers because they contain less water and the process of eating them is simpler. expected Kemplang crackers in Palembang City will not be left behind with the unique characteristics of employees' ability to process and manage kemplang crackers better in terms of knowledge, skills, and emotional intelligence. The research methodology used internally and externally is empirical-descriptive which is adequately obtained from research informants in the field (field research), and the research design used is conclusive, especially descriptive with a purposive sampling method. The findings from this research are a model of human resource development in small and medium businesses of kemplang crackers in Palembang City. The continuation of this research is research on developing a human resource development model in small and medium businesses kemplang crackers in Palembang City.
The Effect of Job Satisfaction, Organizational Commitment on Turnover Intention and Employee Performance At PT JJ Gloves Indo Company M, Adiyono; Farid Wajdi, M.; Waskito, Jati; Agus Setyawan, Anton
International Journal of Management Science and Information Technology Vol. 3 No. 2 (2023): July - December 2023
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v3i2.1848

Abstract

This study aims to determine the impact of job satisfaction and organizational commitment on turnover intention and its effect on employee performance in the context of PT. JJ Gloves Indo is a manufacturing company. No previous research has studied this relationship at PT JJ Gloves Indo. This research was conducted using quantitative methods. A questionnaire survey was conducted on 200 staff members working in the production department. Data was collected through a proportional sampling technique. Structural Equation Model (SEM) from the Partial Least Square (PLS) program package was used to analyze the data to determine whether there is a relationship between the research variables. The results of this study show that job satisfaction and organizational commitment have a significant direct effect on turnover intention and employee performance. However, turnover intention does not have a significant direct effect on employee performance and cannot mediate the effect of job satisfaction and organizational commitment on employee performance, this states that any change in turnover intention either in the condition of direct influence or as a mediator will not reduce or increase employee performance. This suggests that maintaining job satisfaction and organizational commitment can help reduce turnover intention and improve employee performance.
The Effect of Social Media and Service Quality on Patient Loyalty with Satisfaction as Mediation at Mojosongo Clinic 1 Setia Budi, Rahmad; Purwo Saputro, Edy; Alam R, Yusuf
International Journal of Management Science and Information Technology Vol. 3 No. 2 (2023): July - December 2023
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v3i2.1874

Abstract

Mojosongo 1 Clinic is a health clinic that was established in 2017. The clinic has a busy situation every day. This is a reference for researchers to find out whether social media factors and customer quality can affect customer loyalty. The clinic has social media accounts in the form of Instagram and WhatsApp to carry out marketing through social media. The use of social media as a marketing tool has been used for 6 years. The purpose of this study is to analyze the effect of social media and service quality on patient loyalty with satisfaction as mediation at Mojosongo 1 Clinic. This research is quantitative. The participants in this study were visitors to Mojosongo 1 Health Centre. Purposive sampling is the sampling method used. The calculation uses Ferdinand's idea. 140 respondents were obtained as the research sample. Primary data was used in making this research.  Questionnaire distribution is the data collection method in this study. The data analysis method in this study uses SMARTPLS software, namely Partial Least Square (PLS). The results of this study show that social media has a positive and significant impact on Loyalty. Service quality has a negative and insignificant impact on Loyalty. Social Media and service quality have a positive and significant impact on Satisfaction. Satisfaction has a positive and significant impact on Loyalty. Social Media has a positive and significant impact on Loyalty through Satisfaction. Service quality has a positive and significant impact on Loyalty through Satisfaction.
Customer Engagement, Customer Equity & Intention to Reuse Mobile Service Applications (A Case Study of Dana Application Users) Agung Prastio, Asep; Ridanasti, Erlita
International Journal of Management Science and Information Technology Vol. 3 No. 2 (2023): July - December 2023
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v3i2.1875

Abstract

This study aims to examine the effect of Customer engagement on Customer Equity (Value Equity, Relationship Equity, and Brand Equity) and Repurchase Intention on Mobile service applications. The population used in this study are Indonesian students who have made transactions/purchases through the Dana application. The number of samples used in this study was 200 respondents. Research data was collected by distributing questionnaires through an Online Survey system using Google Forms. The analysis technique used in this study is the PLS-SEM (Partial Least Square - Structural Equation Model) analysis technique with the SmartPLS program to test the hypothesis. The results showed that customer engagement positively affects value equity, relationship equity, and brand equity, which in turn can positively affect repurchase intentions.
The Influence of Information Technology and The Use of Social Media on Employee Performance at Diskominfo-SP in Utara Luwu District Amedia, Amedia; Basir, Adil; Syamsuddin, Sofyan
International Journal of Management Science and Information Technology Vol. 4 No. 1 (2024): January - June 2024
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v4i1.1921

Abstract

This research aims to evaluate the impact of Technology and the Use of Social Media on the Performance of North Luwu Regency Diskominfo-SP Employees. The research method used is quantitative correlation analysis using SMART PLS 4 with 67 employees as a sample. The research results show that Technology has a positive and significant influence on Employee Performance, with an original sample value of 0.329 and a T statistic of 2.755, at a significance level of <0.5. Likewise, the use of social media also has a positive and significant influence on employee performance, with an original sample value of 0.519 and a T statistic of 3.930, at a significance level of <0.5. The influence of the Technology and Social Media variables on employee performance was measured using the R Square test, which showed 59.2%, while the rest is unknown because it was not included in this research.

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