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International Journal of Management Science and Information Technology (IJMSIT)
Published by Lembaga Komunitas Informasi Teknologi Aceh
ISSN : 27767388     EISSN : 27745694     DOI : https://doi.org/10.35870/ijmsit
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
The development of science related to good technology, information, and communication, both theoretically and empirically has proven to have a positive impact on various aspects of people lives. The development of the science of Information and Communication Technology provides many benefits to increase the effectiveness and efficiency in various activities in various fields of science.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Menejemen Teknologi dan Inovasi
Articles 608 Documents
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The Impact of Supervisor Support, Empowerment, and Work Stress on Work Commitment and Engagement among Export-Import Staff Suhardoyo Suhardoyo; A. Sudrajat; Roydawati Bunga Sihol; Awan Gumilang Hardandrito
International Journal of Management Science and Information Technology Vol. 6 No. 1 (2026): January - June 2026
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v6i1.6721

Abstract

This study aims to determine the effect of supervisory support, empowerment, and work stress on work engagement through work commitment as a mediating variable. An empirical study was conducted on export-import staff employees at companies in KBN Cakung Jakarta using a questionnaire. The novelty of this research is that this is the first research to be conducted on export-import staff at KBN, and the results will be able to provide a positive impact on the company and society. This study is a descriptive study with a population of 143 staff employees at companies in KBN Cakung Jakarta. The sample selected was 100 employees obtained through cluster sampling, stratified sampling, and proportional random sampling techniques. The analysis method is path analysis processed with using structural equation modeling (SEM). The results of this study indicate that supervisor support coefficient value of 0,226 empowerment coefficient value of 0,570 effectively have a positive on work engagement directly. As well as a positive and direct effect between supervisor support coefficient value of 0,254 and the empowerment coefficient value of 0,428 on work commitment, while the work stress variable coefficient value of-0,569 has a negative and effect directly on work commitment and the work stress variable coefficient value of -0,440 has a negative and effect directly work engagement. The indirect effect of supervisor support coefficient value of 0,155 and empowerment coefficient value of 0,153 on work engagement variables through work commitment has a positive. As well as the indirect effect of work stress coefficient value of-0,145 on work engagement through work commitment has a negative. Based on the results of this study, it can be obtained that the variables of supervisory support, empowerment, and work stress have a direct significant effect on work commitment and have an impact on employee work engagement in the export-import staff section. And have an indirect impact on supervisory support and empowerment of Work Engagement through Work Commitment.
The Influence of Financial Aspects, Human Resource (HR) Competence, and Product Innovation on the Performance of Micro, Small, and Medium Enterprises (MSMEs) in Menteng District Melisa Riswania; Mohamad Lutfi
International Journal of Management Science and Information Technology Vol. 6 No. 1 (2026): January - June 2026
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v6i1.6727

Abstract

MSMEs play a strategic role in Indonesia and are crucial for the economy, employment, job creation, and poverty reduction. In 2023, MSMEs contributed 61.07 percent to the national GDP and employed 97 percent of the Indonesian workforce. As competition increases, it is crucial to understand the factors that can help MSMEs perform more effectively. Good financial health combined with strong human resource capabilities supports better innovation capabilities, which in turn improves the level and quality of not only competitiveness but also overall business performance. The research conducted in this paper aims to investigate the influence of financial aspects, human resource competencies, and product innovation on business performance, both partially and jointly. The research method used is quantitative, employing a survey method. Data were collected through a questionnaire using a Likert Scale, which was distributed to 100 registered MSME owners in the Menteng area. The sampling method used a purposive sampling method. The data analysis method utilized SPSS to examine the relationship and influence between the variables of financial aspects, human resource competencies, and product innovation on business performance. The results of the study indicate that the financial aspect variable has a significant positive influence on business performance (0.000 at a 5% significance level). The HR competency variable also has a significant positive influence (0.000 at a 5% significance level), as does the product variable (0.023 at a 5% significance level). The simultaneous test also shows that the financial aspect variable, HR competency, and product innovation all have a significant positive influence (0.000 at a 5% significance level). Therefore, by improving these three elements simultaneously, integrated financial management, HR competency development, and product innovation can provide business actors with an effective means to increase performance competitiveness.
Decision Support System for Teacher Competency Evaluation Using Profile Matching and Rule-Based Coaching Siti Nuraida Mangunsong; Rizaldi Rizaldi; Nurul Rahmadani
International Journal of Management Science and Information Technology Vol. 6 No. 1 (2026): January - June 2026
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v6i1.6737

Abstract

Teacher competency evaluation plays a crucial role in improving educational quality; however, assessment practices at MTSS MPI Bagan Asahan are still conducted manually, leading to limited documentation, potential subjectivity, and the absence of systematic analysis. This study aims to develop a Decision Support System (DSS) based on the Modified Profile Matching method to measure teacher competency alignment with predefined ideal standards and generate proportional coaching recommendations. A quantitative case study was conducted involving 22 active teachers selected through total sampling. Data were collected from supervision documents, observations, interviews, and literature review. Competency evaluation was performed using GAP analysis between actual and target profiles, applying a 60% weighting for Core Factors and 40% for Secondary Factors to compute final ranking scores. The results show that competency scores ranged from 3.80 to 4.70, with a mean of 4.25 and a standard deviation of 0.24, indicating relatively homogeneous performance levels. Beyond ranking, the system generates adaptive coaching recommendations based on the number of negative GAP indicators. Black Box testing confirms functional reliability. The integration of proportional rule-based recommendations transforms the DSS from a static ranking tool into a structured competency diagnostic and professional development planning system. The proposed system also has the potential to be implemented in other educational institutions to support objective and data-driven teacher competency evaluation.
Analysis of Decision Support System to Determine Toddlers Eligible for Additional Food at Posyandu in Perkebunan Tanah Datar Village Using Profile Matching Method Revina Salsabila; Nurul Rahmadani; Muhammad Iqbal
International Journal of Management Science and Information Technology Vol. 6 No. 1 (2026): January - June 2026
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v6i1.6738

Abstract

The determination of toddlers eligible for the Supplementary Feeding Program (PMT) at the Integrated Health Post in Perkebunan Tanah Datar Village is still conducted manually, which can lead to subjectivity and inaccurate targeting of assistance. This study aims to develop a Decision Support System using the Profile Matching method to determine priority PMT recipients in a more objective and systematic manner. The assessment compares the actual condition of toddlers with an ideal profile by calculating GAP values across several criteria, including stunting status, nutritional status, parents’ income, and mother’s education level. These criteria are processed using Core Factor (60%) and Secondary Factor (40%) weighting to generate priority rankings. The system evaluation was conducted using seven toddler data samples, producing ranking results in which toddler B6 obtained the highest priority score of 4.5. The results indicate that the proposed method is able to generate consistent eligibility rankings and support a more transparent and measurable decision-making process compared to manual selection. By automating the calculation of GAP values and weighting factors, the system reduces subjectivity and improves the efficiency and accuracy of PMT recipient determination. However, this study is limited by the relatively small dataset and its implementation in a single Posyandu location. Future research may involve larger datasets and additional evaluation criteria to improve the robustness and applicability of the model in broader community health service settings.
Exploring the Influence of Gamification on Financial Behavior in Digital Financial Applications: A Systematic Literature Review Aisyah Shabira Yavie; Intan Rizky Mutiaz
International Journal of Management Science and Information Technology Vol. 6 No. 1 (2026): January - June 2026
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v6i1.6789

Abstract

This study aims to examine the role of gamification elements in influencing user behavior within digital financial applications and to identify which elements are most associated with the development of financial habits. This research adopts a Systematic Literature Review (SLR) approach guided by the PRISMA framework. Literature was collected from three academic databases, namely Scopus, ScienceDirect, and IEEE Xplore, covering publications between 2019 and 2025. After applying predefined inclusion and exclusion criteria, 17 empirical studies were selected and analyzed using thematic analysis. The findings indicate that gamification significantly enhances user engagement and financial behavior by making financial management activities more interactive and motivating. The most frequently implemented elements include points, rewards, badges, leaderboards, and progress tracking. Cash-based rewards show stronger effects in encouraging short-term transactional behaviors, while progress visualization and real-time feedback contribute to sustained financial management practices. This study contributes theoretically by synthesizing behavioral and technology adoption perspectives to explain how gamification mechanisms influence financial behavior in digital contexts. Practically, the findings offer insights for developers and financial institutions to design more effective and user-centered financial applications. However, this review has several limitations. Most included studies rely on self-reported survey data, which limits causal inference. In addition, the majority were conducted in emerging market contexts, which may constrain the generalizability of the findings. Furthermore, most studies focus on short-term behavioral outcomes, leaving long-term habit formation insufficiently explored. Future research is therefore needed to examine long-term effects and to investigate how cultural and socioeconomic factors influence the effectiveness of gamification.
KPI-Based Performance Appraisal and Employee Salary Increase Decisions: A Qualitative Study at PT Sucorinvest Asset Management Jakarta Hilman Hidayat; Ratnawati Prayogi; Bambang Rismadi; Dwi Novita Sari
International Journal of Management Science and Information Technology Vol. 6 No. 1 (2026): January - June 2026
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v6i1.6794

Abstract

This study aims to analyze the implementation of Key Performance Indicators (KPI) as a basis for determining employee salary increases at PT Sucorinvest Asset Management, Jakarta. Effective human resource management requires an objective performance measurement system to ensure that employee contributions are aligned with organizational goals and compensation policies. In this context, KPI serves as a strategic tool for measuring employee performance through measurable indicators and supporting managerial decision-making related to remuneration. This study employed a descriptive qualitative approach. Data were collected through in-depth interviews, observations, and documentation involving seven informants representing managerial and operational levels within the organization. Data analysis followed the interactive model of Miles, Huberman, and Saldaña, consisting of data condensation, data display, and conclusion drawing. The findings indicate that the company has implemented a KPI system based on the Balanced Scorecard approach, integrating financial, customer, internal process, and learning and growth perspectives into employee performance evaluation. KPI has been utilized as an important reference for salary increase decisions and performance monitoring. However, several challenges were identified, including inconsistent KPI socialization among employees, limited transparency in the conversion of KPI scores into salary increase percentages, variations in KPI monitoring practices across divisions, and the influence of external business conditions on KPI target achievement. These issues affect employees’ understanding and perceptions of fairness regarding the performance evaluation process. The study concludes that KPI provides a structured framework for performance appraisal and supports more objective salary increase decision-making. The findings highlight the importance of consistent KPI communication, greater transparency in remuneration mechanisms, and adaptive performance targets to enhance the effectiveness of KPI-based performance management systems.
Intelligent Systems for Sustainable Digital Ecosystems in Fast-Food Services: Shaping Generation Z Consumption Behaviors and Environmental Outcomes Andreas Sang Aji Purbokusumo; M. Farid Wajdi; Muhammad Sholahuddin; Fadloli Fadloli
International Journal of Management Science and Information Technology Vol. 6 No. 1 (2026): January - June 2026
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v6i1.6808

Abstract

Digital transformation in the fast-food industry has fostered the development of sustainable and adaptive digital ecosystems, particularly among Generation Z consumers. This systematic literature review synthesizes 30 rigorously selected peer-reviewed articles from six major academic databases to examine how intelligent systems—artificial intelligence, machine learning, and advanced analytics—support sustainable growth in quick-service restaurants. The thematic analysis identified measurable impacts: intelligent systems increased average order values by 15–25%, reduced customer service response times by 40–60%, and decreased food waste by 15–25% through supply chain optimization. Generation Z consumers also demonstrated 30–40% higher repeat purchase frequencies when exposed to personalized recommendations and sustainability transparency features. The findings indicate that AI-driven personalization, automation, and supply chain optimization can simultaneously enhance operational efficiency, enable hyper-personalized customer experiences, and promote sustainable consumption behaviors. However, implementation challenges—including data privacy concerns, algorithmic bias risks, and greenwashing vulnerabilities—require robust governance frameworks. This review advances understanding of how emerging technologies align profit objectives with environmental responsibility, while offering practical implications for restaurant operators, technology providers, and policymakers.
Implementing Digital Media in Early Childhood Education: Teachers’ Practices and Institutional Support in North Jakarta, Indonesia Muhammad Fadhil Arafat; Ratnawati Prayogi; Alfred Inkiriwang
International Journal of Management Science and Information Technology Vol. 6 No. 1 (2026): January - June 2026
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v6i1.6847

Abstract

The rapid development of digital technology in recent decades has significantly transformed early childhood education, providing opportunities to integrate digital media into learning activities. This study aims to analyze the implementation of digital media-based learning in three early childhood education institutions (PAUD Pelangi, PAUD Cempaka, and PAUD Kemuning 013) in North Jakarta, Indonesia. Using a descriptive qualitative approach, data were collected through observation, in-depth interviews, and documentation, involving three principals, six teachers, and thirty students. Data analysis followed Miles and Huberman’s model, encompassing data collection, condensation, presentation, and drawing conclusions. Findings reveal that digital media is applied systematically, creatively, and interactively, supporting learning activities related to cognitive, language, socio-emotional, and motor domains. Teachers act as planners, facilitators, and content creators, while institutional support provides access to digital devices and professional development opportunities. Classroom observations and interview findings suggest that multisensory strategies and differentiated learning approaches contribute to children's engagement, participation, and motivation during learning activities. The study provides qualitative insights into digital pedagogy practices in early childhood education and offers practical recommendations for strengthening digital media integration in PAUD settings.
Analysis of Telecommunication Market Competition in Indonesia: A Case Study of the XL-SMART Merger Muhammad Fajar Ariwibowo; Azalia Mawarindani Indra; Umari Abdurrahim Abi Anwar
International Journal of Management Science and Information Technology Vol. 6 No. 1 (2026): January - June 2026
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v6i1.7009

Abstract

PT XL Smart is a merger company carried out by XL Axiata, Smartfren Telecom, and Smart Telcom with a merger value of more than Rp 104 trillion. PT XL Smart has advantages in brands and is able to serve markets from various circles. This research activity will focus on business competition in the telecommunications sector in Indonesia, which continues to grow, and appropriate merger regulations to prevent unfair competition practices from the merger action or even the potential for an oligopoly market. The research method used qualitative descriptive, the analysis in this study is also using competition law in Indonesia which also regulates the merger of companies. The results are telecommunications market competition is increasingly competitive, XL Smart has the opportunity to become a market leader, and the main challenge after the merger is that different corporate cultural barriers can be overcome with ICare values. In terms of the company's strengths after the merger, XL Smart can have complementary competitive advantages and has the opportunity to overcome the weaknesses it has after the merger.
The Development of E-Commerce and Its Impact on Changes in Consumption Patterns and Behavior of Indonesian People in The Digital Economy Era: A Literature Study In 2020–2025 Sriwanti Belani; Rini Hadiyati
International Journal of Management Science and Information Technology Vol. 6 No. 1 (2026): January - June 2026
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v6i1.7016

Abstract

E-commerce has become one of the main drivers of digital economic growth in Indonesia. The expansion of internet access, the use of smartphones, and rapid digital payment systems have accelerated the adoption of online transactions and changed consumer behavior. This research aims to analyze the development of e-commerce in Indonesia and examine its impact on changes in consumption patterns and consumer behavior during the 2020-2025 period. The research uses the Systematic Literature Review (SLR) method using scientific articles obtained from Google Scholar, Scopus, SINTA, and ScienceDirect databases. After applying the inclusion and exclusion criteria, 25 relevant articles were selected and analyzed thematically. The findings show that the growth of e-commerce in Indonesia has increased significantly due to technological advances and the acceleration of digital transformation during the COVID-19 pandemic. Consumers are increasingly choosing online shopping because of its convenience, efficiency, and accessibility. Digital promotions, online reviews, free shipping, and electronic payment systems have become important factors influencing purchasing decisions. E-commerce also provides opportunities for Micro, Small, and Medium Enterprises (MSMEs) to expand market reach and increase competitiveness. However, some challenges remain, including cybersecurity threats, personal data protection issues, digital literacy gaps, and the need for adaptive regulation. The study concludes that e-commerce plays a strategic role in shaping modern consumption patterns and supporting Indonesia's digital economy. Therefore, collaboration between governments, businesses, and society is essential to ensure the sustainable and inclusive development of e-commerce.

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