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Journal of Social Research
Published by CV. International Journal Labs
ISSN : 28279832     EISSN : 2828335x     DOI : https://doi.org/10.55324
Core Subject : Economy, Humanities, Science, Education, Social,
Humanities Computer Science & IT Economics, Econometrics & Finance Education Social Sciences
The Journal of Social Research is a double blind peer-reviewed academic journal and open access to social and scientific fields. The journal is published monthly by International Journal Labs. The Journal of Social Research provides a means for sustained discussion of relevant issues that fall within the focus and scopes of the journal which can be examined empirically. The journal publishes research articles covering all aspects of social sciences, ranging from Management, Economics, Culture, Law, Public Health, and Education that belong to the social context.
Arjuna Subject : Umum - Umum
Articles 1,230 Documents
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The Impact Of E-Commerce Development On The Implementation Of Consumer Protection Law In Trade Law In Indonesia Ferdhiyanto, Muhammad Annas; TW, Mohammad Yaasiin; Pamungkas, Dewa; Dikrurahman, Diky; Permana, Deni Yusup
Journal of Social Research Vol. 4 No. 2 (2025): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v4i2.2230

Abstract

The development of information and communication technology has brought major changes in various aspects of life, including in the field of trade. E-commerce or electronic commerce has become one of the sectors that is growing rapidly in Indonesia. However, on the other hand, the development of e-commerce also raises various new challenges in consumer protection. This research aims to analyze the impact of e-commerce developments on the application of consumer protection laws in trade law in Indonesia. This research uses normative juridical research methods. The data collection technique used in this research is literature study. The collected data was analyzed using qualitative analysis methods. The research results show that the development of e-commerce in Indonesia has had a significant impact on the implementation of consumer protection laws. Some of the main problems faced by consumers include non-transparency of product information, fraud, and a lack of effective dispute resolution mechanisms. Although there are various regulations governing consumer protection, their implementation still needs to be improved, especially in the context of e-commerce. This research recommends increasing outreach and education regarding consumer rights, strengthening regulations specific to e-commerce, and developing dispute resolution mechanisms that are more effective and easily accessible to consumers.
The Influence of Digital Marketing on Innovative Performance with Knowledge Sharing as A Mediation Variable In Five Star Hotels Haryanto, Bodhi; Alshoushan, Ahlam Jarullah
Journal of Social Research Vol. 4 No. 2 (2025): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v4i2.2379

Abstract

The internet penetration rate has had an average user growth rate of 62.5 % per year. Ace of 2021, the number of internet users has reached approximately 4.9 billion, and social network users were around 3.8 billion, compared to about 16 million internet users in 1995. The aim of this research is to test the influence of digital marketing on Innovative Performance, as well as test the role of knowledge sharing as a mediating variable in Corinthia Hotel Tripoli. The paradigm chosen by the researchers in this study is post-positivism. The method of this research is quantitative research. This research sample are managers and staff of five-star hotels, with a focus on the Corinthia Hotel. The number of samples used in this research was 160 respondents, managers and staff of Five Star Hotels. This study use SmartPLS software to analyze data. The results of the study show that digital marketing has a positive effect on knowledge sharing, knowledge sharing has a positive impact on innovative performance, digital marketing positively influences innovative performance and knowledge sharing mediates the relationship between digital marketing and innovative performance, which emphasizes that the impact of digital marketing on innovation is enhanced when it facilitates effective knowledge sharing.
Application of the Cooperative Learning Model Using the Type of Group Investigating on Student Learning Outcomes Sari, Anisia Nur Mitha; Murdiono , Mukhamad; Lubis , Elfahmi
Journal of Social Research Vol. 4 No. 2 (2025): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v4i2.2413

Abstract

Educational problems always arise, such as an imbalance between society's demands which change easily compared to the capabilities of educational services. This research aims to test and analyze the relationship between the application of the cooperative learning model and the group investigating type on student learning outcomes. Data collection in this research was carried out by conducting a pre-test and post-test on two treatments, namely the control class and the experimental class, each with 30 students. Data analysis was carried out using the SPSS program, including homogeneity, normality, n-gene tests and hypothesis testing. The research results showed that the posttest scores between the control class and the experimental class showed different scores. The learning outcomes of students in the Pancasila and Citizenship education study program at Muhammadiyah University of Bengkulu improved further after implementing the group investigating learning model. The conclusion of this research shows that the cooperative learning model using group investigating has a positive and significant effect on student learning outcomes.
The Influence of Brand Image, Product Innovation, and Social Media Marketing Activity on Repurchase Decision Through Customer Satisfaction as An Intervening Variable at Mixue In Bojonegoro Fitrianti, Dwi; Halik, Abdul; Budiarti, Endah
Journal of Social Research Vol. 4 No. 2 (2025): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v4i2.2414

Abstract

The development of the food & beverage (F&B) industry in Indonesia is currently growing very rapidly. Changes in people's lifestyles, especially in big cities, who like fast food and drinks, coupled with the passive use of digital platforms which have a transformative impact on digitalization provide opportunities for F&B businesses to promote their products to internet users. This research aims to find out empirical evidence regarding the influence of brand image, product innovation, social media marketing activity, on repurchase decisions and customer satisfaction. The population in this research are customers who have made purchases at Mixue Bojonegoro. The sampling technique is a purposive sampling technique which is randomly selected from customers who have made purchases at Mixue Bojonegoro, namely 100 respondents. Hypothesis testing was carried out using a Structural Equation Model (SEM) approach based on Partial Least Square (PLS). Based on the results of the analysis of the 7 hypotheses analyzed, all were proven to be accepted, namely brand image, product innovation, and social media marketing activity had a significant effect on repurchase decisions and customer satisfaction. This research provides insight for companies in designing effective marketing strategies to increase customer loyalty through improving brand image, product innovation and marketing activities on social media.
The Influence of Training and Career Development on Employee Performance at Bank Mandiri Retail Collection and Recovery Unit Regional Java Bali Pasaribu, Dramendra; W. Saputra, Bobby
Journal of Social Research Vol. 4 No. 2 (2025): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v4i2.2420

Abstract

This research investigates the impact of training and career development on employee performance at Bank Mandiri Retail Collection and Recovery Unit in the Java Bali Region. The study aims to analyze the influence of training programs, career development initiatives, and their combined effect on employee performance within the organization. A quantitative associative approach was employed, utilizing data collected from employees through questionnaires and processed using statistical analysis tools. The findings reveal that training has a significant positive effect on employee performance, underscoring the importance of continuous skill enhancement to meet organizational goals. However, the study indicates that career development alone does not significantly influence employee performance, suggesting that other factors may play a more critical role. The combined effect of training and career development shows a substantial positive impact, highlighting the necessity for integrated human resource strategies to boost productivity and performance. This research contributes to the existing literature on human resource management and provides practical insights for Bank Mandiri and similar institutions, emphasizing the need for targeted training programs and holistic career development frameworks to enhance workforce efficiency.
The Moderation of Financial Discernment In Analyzing The Effect of Audit Opinion, Management Change, and Audit Delay on Voluntary Auditor Switching In Banking Companies Listed on The Indonesia Stock Exchange Iwan Kusuma, Deden
Journal of Social Research Vol. 4 No. 2 (2025): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v4i2.2421

Abstract

In Indonesia, the development of public companies is one of the influencing factors for the emergence and development of the public accounting profession. This study aims to analyze the influence of audit opinions, management changes, and audit delays on voluntary auditor switching by moderating the variables of financial difficulties. This study is focused on banking companies listed on the Indonesia Stock Exchange (IDX) for a certain period. The research method uses moderation regression analysis with secondary data obtained from the company's annual report. The results show that audit opinions and audit delays have a significant influence on voluntary auditor switching. The change of management did not show a significant influence on the decision to replace the auditor. In addition, the variable of financial difficulties moderated the relationship between audit opinions and voluntary auditor switching, but did not moderate the relationship between audit delay or management change and voluntary auditor switching. These findings provide important insights for banking companies in making strategic decisions related to the selection of external auditors and financial management.
Strengthening Tolerance Character as A Form of Civic Disposition Through Community Engagement In Multicultural Societies Nurhidayati, Elvi; Suharno, Suharno
Journal of Social Research Vol. 4 No. 2 (2025): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v4i2.2422

Abstract

The character of tolerance is important to be developed in a multicultural country like Indonesia. Communities in society need to be developed massively to participate in providing understanding related to diversity, tolerance, and peace. This community can play a role in strengthening the character of tolerance as a form of citizenship for Indonesian citizens. This study aims to describe the role of the community in strengthening the character of tolerance based on a multicultural society, and analyze the implications of activities to strengthen the character of tolerance by the community in developing civic character. This research uses a case study method with a qualitative approach and with research techniques in the form of interviews, observations, and documentation. The data analysis in this study uses the Miles, Huberman, and Saldana model, namely data collection, data reduction, data presentation, and conclusion drawn. The results of this study show that 1) the role of the SRILI community in strengthening the character of tolerance based on a multicultural society is by holding activities such as conflict resolution training, interfaith dialogue, and overcoming prejudice. 2) Strengthening the character of tolerance can have implications for civic dispositions such as respect for diversity, being inclusive and open, respecting minority rights, commitment to Pancasila, and training critical and reflective thinking skills.
Analysis of Road Condition Assessment Using The Surface Distress Index (SDI) Method and Estimation of Road Maintenance Costs For The Durenan-Prigi Road Section (Link 006) Fareza Akbar, Muhammad; Marleno, Risma; Oetomo, Wateno
Journal of Social Research Vol. 4 No. 2 (2025): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v4i2.2423

Abstract

The Durenan - Prigi road section is a 30.4 km long road that is authorized by the East Java Provincial Government, this road is one of the access roads to Prigi Beach, Mutiara Beach and other tourist attractions in Trenggalek Regency. The road that is the access to the tour certainly requires care and maintenance to always be in steady condition and does not reduce the comfort of road users. Factors that cause damage include traffic load factors, soil condition factors, weather, rain, drainage channel factors and so on. In monitoring road conditions, there is a road condition assessment, namely the Surface Distress Index (SDI) method. The objective of this research is to evaluate the condition of the Durenan-Prigi road section using the Surface Distress Index (SDI) method to assess its current state, determine necessary maintenance actions, and estimate the required budget for its upkeep. The SDI method is a method of assessing the condition of the road surface by making visual observations. The SDI method has four types of damage in assessing road conditions with four categories of road condition assessment results. The Durenan - Prigi road section has an average SDI value of 11.89 with an assessment of "Good" condition.  Nevertheless, maintenance is still required with an estimated budget of Rp2,596,960,786.27. The budget includes three main components, namely type 3 emulsified asphalt coating (CQS-1h) amounting to Rp2,392,020,512.39, repairing the cold-applied asbuton mixture amounting to Rp160,955,321.83, and closing type 1 cracks (crack width 0.20-0.50 cm) amounting to Rp43,984,952.06.
Muhammad Abduh's Thought and Its Practical Implications on Government Work Programs For 2024-2029 Haris, Muhamad; Nurwahidin, Nurwahidin; Hannase, Mulawarman; Izdiyan Muttaqin, Mohammad
Journal of Social Research Vol. 4 No. 2 (2025): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v4i2.2424

Abstract

This research discusses the relevance of the thought of Muhammad Abduh, a reformist Islamic intellectual, to the policies and work programs of the Indonesian government. Muhammad Abduh is known as a figure who championed the reinterpretation of Sharia principles to respond to the challenges of modernity, focusing on social justice, waqf reform, Islamic financial systems, and education. His thinking provides an important foundation for the development of a modern Islamic economy that is inclusive and equitable. In the context of Indonesian government policy, the 2024-2029 work program that carries the vision of Indonesia Emas 2045 integrates the values of Sharia economics and social justice in line with Muhammad Abduh's ideas. Programs such as strengthening the Sharia economy, optimizing ZISWAF (zakat, infaq, sadaqah and waqf) funds, and alleviating extreme poverty reflect the practical implementation of Muhammad Abduh's ideas. The government also emphasizes economic transformation, halal industry development, increasing Sharia financial inclusion, and Islamic values-based education to strengthen global competitiveness. This study uses a descriptive-analytical method to evaluate the relationship between Muhammad Abduh's thought and public policy in Indonesia. The analysis shows that Muhammad Abduh's ideas are not only relevant in addressing national development challenges, but also provide concrete solutions in creating social justice, community empowerment, and strengthening the Sharia economic system. This research also offers practical recommendations on how Muhammad Abduh's Islamic economic principles can be applied more broadly to support sustainable and inclusive development in Indonesia.
A Comparative Analysis of Cantilever and Gravity Retaining Wall Dimensions on The Temuireng-Jetis Road Section In Mojokerto District Ramadiasri Putra, Prastya; Oetomo, Wateno; Marleno, Risma
Journal of Social Research Vol. 4 No. 2 (2025): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v4i2.2425

Abstract

The construction of retaining walls in Mojokerto Regency is essential due to the region's hilly topography and the increasing risk of slope instability caused by high rainfall and lateral soil pressures. Retaining walls play a crucial role in stabilizing slopes, preventing landslides, and ensuring road infrastructure and mobility are preserved in areas prone to geotechnical challenges. This study focuses on determining the dimensions, costs, and construction timelines of cantilever and gravity retaining walls along the Temuireng-Jetis road section, a strategic route affected by frequent landslides. Using Coulomb's theory and triaxial soil test data, the analysis comprehensively compares the structural stability, safety factors, and economic efficiency of both designs. Results indicate that cantilever retaining walls achieve higher shear stability with a lower construction duration but incur higher costs due to the use of reinforced concrete and steel reinforcements. Conversely, gravity walls are more cost-effective, relying on their own weight for stability, but demand longer construction periods due to their massive size and additional requirements such as drainage systems. These findings contribute to efficient and sustainable infrastructure development, offering practical solutions for areas with varying topographic challenges and soil conditions.

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