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Andy Mulyana
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Program Studi Pariwisata Universitas Terbuka Jalan Cabe Raya, Pondok Cabe, Pamulang, Tangerang Selatan 15437, Banten - Indonesia
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JELAJAH: Journal of Tourism and Hospitality
Published by Universitas Terbuka
ISSN : -     EISSN : 2685094X     DOI : https://doi.org/10.33830/jelajah
Core Subject : Humanities, Social,
Humanities Social Sciences
JELAJAH: Journal of Tourism and Hospitality, teregistrasi dengan ISSN (Online): 2685-094X , merupakan media untuk menyebarluaskan hasil penelitian terkait pariwisata dan hospitality yang disajikan berdasarkan kaidah penulisan ilmiah.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Tourism, Leisure and Hospitality Management
Articles 42 Documents
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THE DEVELOPMENT OF CIPATUJAH BEACH'S POTENTIAL AS A TOURISM DESTINATION IN TASIKMALAYA REGENCY Hubertina Ngarbingan; Yulita Suryantari
JELAJAH: Journal of Tourism and Hospitality Vol. 4 No. 2 (2022)
Publisher : Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jelajah.v4i2.4074

Abstract

The purpose of this research is to determine the potency that can be developed in Cipatujah Beach as a tourism destination in Tasikmalaya Regency. The potency of Cipatujah Beach is categorized based on Cooper theory (2000), those are 4 A aspects: attraction, accessibility, amenities and ancillary. Based on the results of data analysis, Cipatujah Beach has been qualified to reach those aspects with the right development plan. The research method that is used in this research is descriptive qualitative method. The techniques of collecting the data are in-depth interview, observation, and triangulation. The technique of analyzing the data is SWOT analysis. The result of this research shows that Cipatujah Beach can be developed as a tourism destination by utilizing those aspects optimally. Besides, cooperation of stakeholders, local people and tourism industry is very required to create a good and systematic development, to keep the tourism sustainability. Tourism sustainability is an appropriate approach of Cipatujah Beach development as a considered tourism destination for the next generation without defaces the originality of tourism destination. Keywords: Attraction, Accessibility, Amenity, Ancillary, Sustainability Tourism.
Development of The Tanjung Pandan Old Town Area as a Heritage and Gastronomy Tourist Attraction Pratiwi, Yunisti; Wahyuni, Eka Indah
JELAJAH: Journal of Tourism and Hospitality Vol. 5 No. 2 (2024)
Publisher : Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jelajah.v5i2.10222

Abstract

The purpose of study This is for know history and philosophy and tradition Culture Good in the form of reserve culture and food traditional, as well For know How strategy development so that become Power pull Heritage and Gastronomy Tourism in Tanjung Pandan City. The type of research used is qualitative. Research results This will describe history and the philosophy and development strategies implemented with hope existence effort This Can make become Tourist Attraction​ especially heritage and gastronomy which are interesting and in demand by tourists.
Sentiment Analysis of Hotel Reviews in Anyer Beach Tourism Area: A Lexicon-Based Text Mining Approach Fachrur, Aditya Rahadian
JELAJAH: Journal of Tourism and Hospitality Vol. 5 No. 2 (2024)
Publisher : Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jelajah.v5i2.10264

Abstract

This study aims to analyze tourist sentiment towards hotels in the Anyer beach tourism area through online reviews. Sentiments and emotions expressed in these reviews were analyzed using a lexicon-based approach from the National Research Council (NRC) lexicon, which includes emotion categories such as anger, fear, sadness, joy, and disgust. Hotel review data were collected from TripAdvisor, and the analysis involved text preprocessing steps such as cleaning, case folding, stemming, and stopword removal. The sentiment analysis results reveal that most tourists provided positive reviews, with only 14.06% of the reviews displaying negative sentiment. Word cloud visualization identified the words "bad" and "dirty" as frequently appearing in negative reviews, likely pointing to cleanliness and service quality issues as the primary reasons for dissatisfaction. Emotional analysis showed dominant feelings of sadness, anger, disgust, and fear, likely triggered by unmet expectations regarding cleanliness and comfort during their stay. Based on these findings, it is recommended that hotel management in the Anyer beach tourism area address these concerns by implementing regular cleaning routines and staff training to enhance hotel service quality.
Cleanliness and Health Of Pa.So.La Kitchen, The Ritz Carlton Jakarta Pacific Place Auliya, Anisatul; Prianti, Diani; Fajrin, Annisa Nurul
JELAJAH: Journal of Tourism and Hospitality Vol. 5 No. 2 (2024)
Publisher : Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jelajah.v5i2.10288

Abstract

By implementing good hygiene and sanitation practices, employees can carry out their duties efficiently and produce high-quality food in Pa.So.La Kitchen, The Ritz-Carlton Pacific Place Hotel, which aligns with the hotel's motto, "We Are Ladies And Gentlemen Serving Ladies And Gentlemen". Data were collected through observation, interviews, and information from The Ritz-Carlton Pacific Place Hotel. This study shows that The Ritz-Carlton Jakarta Pacific Place Hotel's procedures have mostly met the company's standards regarding hygiene and sanitation. The benefits of this implementation include cleanliness of the kitchen area, adequate kitchen facilities, employee health, and the use of quality cleaning materials.
Strengthening Tourism Products Through Storytelling Exploration in Kemiriombo, Gerbosari Village, Samigaluh District, Kulonprogo Regency Iban, Carlos; Marsono; Fatkurrohman; Nuryani, Anik; Rahayuningsih, Handayani; Bayu Aji, Khusnul
JELAJAH: Journal of Tourism and Hospitality Vol. 5 No. 2 (2024)
Publisher : Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jelajah.v5i2.10299

Abstract

Kemiriombo, a hamlet in Gerbosari Village, Kulon Progo, Yogyakarta, is known for its diversity of spices (empon-empon) cultivated and processed by the local community. This area has significant potential for developing tourism based on local culture and traditions, but the tourism narrative has not been optimally managed. This study aims to explore the potential of storytelling as a strategy for developing tourist destinations in Kemiriombo. The methods used include observation, interviews, Focus Group Discussions (FGD), surveys, and community participation to understand the needs and expectations of the local community. The study found that Kemiriombo has tourism potential such as the processing of empon-empon at Rumah Jamu Menoreh, local cultural arts such as Jathilan, Gejog Lesung, and Karawitan, as well as culinary traditions like Sega Brongsong and Legondo. The 5W1H technique (Who, What, When, Where, Why, How) was applied in the storytelling analysis to produce engaging narratives that can promote local cultural identity. Storytelling plays a crucial role in introducing local products and traditions, enhancing tourist attraction, and preserving community culture. Through the development of strong narratives, Kemiriombo is expected to become a tourist destination that offers not only visual experiences but also emotional and social dimensions for visitors. The integration of local traditions and storytelling innovation is expected to positively impact the welfare of the local community. 
The Role of Rimbun Conservation Village in Encouraging Nature Conservation and Improving Environmental Image Setiawan, Ozi; Ramdani, Doni
JELAJAH: Journal of Tourism and Hospitality Vol. 5 No. 2 (2024)
Publisher : Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jelajah.v5i2.10300

Abstract

Rimbun Conservation Village has the potential as a model for sustainable ecotourism development amid global environmental challenges. This research aims to explore the effectiveness of Rimbun Conservation Village's role in environmental preservation and ecological image enhancement through ecotourism activities. The method used in this research utilizes qualitative methods, which include interviews, direct observation, and documentation. The results showed that Rimbun Conservation Village succeeded in raising community and tourist awareness of the importance of conservation, although there are some aspects that need to be improved, such as cleanliness, adequate facilities and accessibility. In addition, the participation of the community and tourists in activities such as tree planting and educational programs proved to provide economic benefits and increase tourist engagement. The main conclusion of this study is that Rimbun Conservation Village not only serves as a recreational center, but also as a living example of the harmonization between nature conservation and economic growth. To attract more tourists, it is recommended that the manager improve facilities and implement more effective digital marketing strategies. This research is expected to contribute to the development of ecotourism in other more sustainable tourist destinations in Indonesia.
The Influence Of Work Motivation On Employee Performance At Paradigma Restaurant And Café, Cikini Gita Putri, Octaviani
JELAJAH: Journal of Tourism and Hospitality Vol. 6 No. 1 (2025)
Publisher : Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jelajah.v6i1.6352

Abstract

This study aims to examine the influence of work motivation on employee performance at Paradigma Restaurant and Cafe, Cikini. The sample consisted of all Paradigma employees, totaling 32 individuals. Primary data was collected through observations and questionnaires, while secondary data was also utilized. The analytical method employed was a descriptive method with a quantitative approach, incorporating validity tests, reliability tests, descriptive statistics, the coefficient of determination test, correlation tests, and simple linear regression analysis. The findings indicate that the average score for the work motivation variable (X) was 3.14, placing it in the "excellent" category, suggesting that employees have high work motivation. Meanwhile, the average score for the performance variable (Y) was 3.37, categorized as "strongly agree," indicating that employee performance is very good. The correlation strength was found to be 72%, with a coefficient of determination of 52%, signifying a substantial relationship. The simple linear regression equation obtained was Y = 1.179 + 0.696X, concluding that work motivation positively impacts employee performance at Paradigma Restaurant and Cafe, Cikini.
Go Green Program Management In Community-Based Environmental Conservation In Kampung Wisata Glintung Sulistiana, Ayu Amanda; Akiriningsih , Titik; Pradipta , Made Prasta Yostitia
JELAJAH: Journal of Tourism and Hospitality Vol. 6 No. 1 (2025)
Publisher : Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jelajah.v6i1.11526

Abstract

This research looks at how the community in Kampung Glintung Go Green, Malang City, has been empowered and how well the community-based environmental conservation efforts have been managed. The study uses a descriptive qualitative approach, gathering information through observations, interviews, and documentation. The findings show that community empowerment in Kampung Glintung Go Green includes organizing structures, providing training and education, encouraging active participation, supporting cooperatives and the local economy, spreading awareness through socialization and campaigns, and setting up systems for monitoring and evaluation, along with building partnerships. The environmental management involves using technology and new ideas, promoting urban farming, educating and involving the community, and working together for economic empowerment, all supported by strong partnerships. While the program has improved environmental quality and community awareness, it is suggested to boost educational efforts, strengthen partnerships, make better use of technology, conduct regular evaluations, and enhance promotion and socialization. This research helps to better understand how Community-Based Tourism (CBT) concepts, environmental conservation strategies, waste management, and partnership models can be applied and could serve as a guide for similar programs in other areas
Post-Pandemic Economic Recovery Through Cultural Diplomacy: The Case Of Indonesia’s Tourism Promotion In Russia Wijaya, Bagaskara Sagita; Syuryansyah
JELAJAH: Journal of Tourism and Hospitality Vol. 6 No. 1 (2025)
Publisher : Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jelajah.v6i1.11548

Abstract

The COVID-19 pandemic caused a significant decline in international tourist arrivals to Indonesia, severelyimpacting the country’s tourism sector. In response, cultural promotion has emerged as a strategic tool in publicdiplomacy to aid economic recovery and attract foreign visitors, particularly from Russia. This study evaluates theeffectiveness of Indonesia’s cultural promotion efforts in Russia in revitalizing the tourism sector post-pandemic. Aqualitative case study approach was employed, utilizing document analysis and secondary sources from theMinistry of Tourism and the Ministry of Foreign Affairs. The findings reveal that Indonesia’s cultural promotioninitiatives—such as festivals, exhibitions, and digital media campaigns—have successfully generated interestamong Russian tourists. These programs have enhanced Indonesia’s visibility and cultural appeal, contributing to agradual increase in Russian tourist arrivals. However, challenges remain, including budget limitations, shiftinggeopolitical dynamics, and competition from other destinations. Despite these obstacles, public diplomacy plays avital role in shaping Indonesia’s international image, fostering bilateral relations, and supporting economic growththrough tourism. To further enhance the impact of cultural promotion, this study recommends strengtheninginstitutional collaboration between tourism and diplomatic agencies, optimizing digital-based promotionalstrategies, and diversifying cultural diplomacy initiatives to reach a broader audience. With the right policies andstrategic implementation, cultural promotion can serve as a key catalyst for the recovery of Indonesia’s tourismsector, ensuring long-term sustainability and economic resilience in the post-pandemic era.
Optimization of Sport Tourism Potential on Paramun Hill in Belitung Regency for Sustainable Tourism Pratiwi, Yunisti; Emansyah , Fardi; Santri, Agi; Setiawan , Budi
JELAJAH: Journal of Tourism and Hospitality Vol. 6 No. 1 (2025)
Publisher : Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jelajah.v6i1.11593

Abstract

Sports tourism has become a rapidly growing trend in various countries, including Indonesia. Peramun Hill, which is located in Air Selumar Village, Sijuk District, Belitung Regency, has great potential to be developed as a sports tourism destination considering its natural beauty, biodiversity and supporting infrastructure. This research aims to identify the potential for sport tourism in Peramun Hill and formulate optimization strategies in its development to support the sustainability of tourism in this area. The research method used is a qualitative approach with a case study method, involving in-depth interviews, participant observation and literature study. The research results show that Peramun Hill has a landscape that supports various natural sports activities, such as hiking, rock climbing and mountain biking. Apart from that, community-based management and the use of digital technology in tourism provide added value for this destination. Recommended optimization strategies include improving trekking and hiking infrastructure, digital-based promotions, collaboration with influencers and travel agents, as well as organizing sustainable sporting events. The active participation of local communities and policy support from the government are also key factors in the successful development of sports tourism in Peramun Hill. With the right strategy, Peramun Hill has the potential to become a leading sports tourism destination that will not only increase the number of tourist visits, but also have a positive impact on the local economy and environmental conservation.

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