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Golden Ratio of Mapping Idea and Literature Format
Published by Manunggal Halim Jaya
ISSN : -     EISSN : 27766381     DOI : https://doi.org/10.52970/grmilf
Core Subject : Economy, Science, Education, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Library & Information Science Social Sciences
The Golden Ratio of Mapping Idea and Literature Format (GRMILF) is the first innovative journal in the world that collects and resumes prior research / recent studies. The Golden Ratio of Mapping Idea and Literature Format (GRMILF) aims to make it easier for global readers to get and read resumes from various summaries of research results concisely and clearly. Therefore, the Golden Ratio of Mapping Idea and Literature Format is expected to make it easier for scholars to find research gaps and target the SOTA (State-of-the-art) and novelty in their development. The scope of the article in the Golden Ratio of Mapping Idea and Literature Format (GRMILF) is multidisciplinary and (or) interdisciplinary expertise.The Golden Ratio of Mapping Idea and Literature Format (GRMILF) accepts various approaches in literature reviews (e.g., mapping literature, bibliometric, systematic literature review, etc.).
Arjuna Subject : Umum - Umum
Articles 199 Documents
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The Effect of E-commerce Innovation and E-service Quality on Customer Loyalty with Customer Satisfaction as A Mediation for Shopee User in Soloraya Devi, Shania Puspita; Anshori, Muhammad Amir
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 2 (2026): February - April
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i2.2199

Abstract

This study aims to examine the influence of e-commerce innovation and e-service quality on customer loyalty, with customer satisfaction as an intermediary or mediating variable for users of the Shopee application platform in Soloraya. The increasing competition between e-commerce platform requires companies to continue to innovate and improve the quality of digital service to maintain customer loyalty. This study uses a quantitative approach. The population of this study is all shopee users in Soloraya with an unknown number of samples, so the sample determination uses the Cochran formula. The sampling technique was carried out using a purposive sampling method on active shopee users, with a total of 334 respondents. Primary data was collected through an online questionnaire using a five-point likert scale. PLS-SEM was used to analyse data with SmartPLS 3.0 software. The research findings illustrate that e-commerce innovation and e-service quality have a positive or significant impact and influence on customer satisfaction and customer loyalty. In addition, customer satisfaction is proven to have a positive and significat effect on customer loyalty. The result of the mediation test indicate that customer satisfaction acts a a paryial mediator in the relationship between e-commerce innovation and e-service quality on customer loyalty. This finding confirms that platform innovation and optimally managed digital service quality play a significant role in increasing satisfaction and building sustainable loyalty among shopee users.
The Effect of Bureaucratic Simplification on Civil Servants’ Performance: The Mediating Roles of Motivation and Job Satisfaction Happy Wulandari; Agus Joko Purwanto; Rina Herlina Haryanti
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 2 (2026): February - April
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i2.2227

Abstract

This study examines the effect of bureaucratic simplification on the performance of civil servants in the Salatiga City Government, with work motivation and job satisfaction as mediating variables. The study employs a quantitative explanatory approach with a cross-sectional survey design. Data were collected from 148 civil servants selected through proportional random sampling from a population of 2,883 employees, supported by interviews with five public service users. The variables were measured using a five-point Likert scale and analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with SmartPLS 4.1. The results show that bureaucratic simplification has a positive and significant effect on employee performance, work motivation, and job satisfaction. Job satisfaction also has a positive and significant effect on employee performance, whereas work motivation has a positive but insignificant effect on performance. In the indirect model, job satisfaction significantly mediates the relationship between bureaucratic simplification and employee performance, while work motivation does not. The findings indicate that bureaucratic simplification improves employee performance not only through direct structural efficiency but also through the enhancement of employees’ job satisfaction. This suggests that the effectiveness of bureaucratic reform depends not only on streamlining procedures and structures but also on the extent to which the reform creates a more satisfying work environment for civil servants.
Impact of Electronic Word of Mouth, Price Perception, and Product Quality on Purchase Decisions at Richeese Factory in Surabaya Gemirangga, Rezhota; Purwanto, Sugeng
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 2 (2026): February - April
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i2.1840

Abstract

These findings suggest that practitioners in the fast-food industry should prioritize price-value perceptions and digital reputation management to strengthen their market position for customers of Richeese Factory in Surabaya. The sampling technique employed was convenience sampling, while data analysis was conducted using the Partial Least Squares (PLS) method with the aid of SmartPLS software. The results indicate that all three variables—E-WOM, price perception, and product quality—have a positive and significant effect on purchasing decisions. Among them, price perception has the most dominant influence, followed by product quality and E-WOM. These findings suggest that consumers tend to prioritize the perceived value for the price they pay, while also considering product quality and online opinions when making purchasing decisions.
Influence of Instagram Social Media Marketing on Brand Awareness at Kumon Puri Kencana in 2025 Syam, Muhammad Quinadzan Al Fajr; Cahyani, Leni
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 2 (2026): February - April
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i2.2070

Abstract

This study aims to analyze the influence of marketing through Instagram on brand awareness at Kumon Puri Kencana Learning Center in 2025. Instagram, a strategic, visual-based platform with interactive features such as Stories, Reels, and IGTV, is considered capable of strengthening the relationship between brands and audiences and significantly increasing content appeal. This study used a quantitative approach with descriptive methods, and data collection techniques through questionnaires distributed to 100 active Instagram users. The variables measured included visual content quality, posting frequency, Instagram feature utilization, and follower interaction. Meanwhile, brand awareness was analyzed based on indicators of brand recognition, brand recall, and top-of-mind. The analysis showed that Instagram had a positive and significant influence on Kumon Puri Kencana's brand awareness. Simple linear regression results indicated that Instagram usage directly increased brand awareness, with 88.4% of respondents choosing Kumon as their primary tutoring center. This research contributes to the development of literature in the field of digital marketing, particularly in the education sector, and serves as a strategic reference for other educational institutions in optimizing social media as a tool to increase brand awareness.  
Analysis of Time Waste in Healthcare Services Using Lean Healthcare and the 5 Whys Root Cause Analysis: Case Study Neurology Outpatient Clinic at Dr. Darsono Regional General Hospital, Pacitan Mukti, Prasetyo; Rochmoeljati, R.
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 2 (2026): February - April
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i2.2102

Abstract

Health services require speed, accuracy, and quality in order to be able to meet expectations and increase patient satisfaction. However, in practice, problems in the form of waste are still often found in the service flow, such as long queues, long waiting times, data recording errors, and inefficient manual activities. This condition also occurs at the Nerve Polytechnic of dr. Darsono Pacitan Hospital, which is the main referral hospital in Pacitan Regency. This study aims to identify forms of waste in services at the Nerve Polytechnic and provide suggestions for improvements to improve service efficiency. The method used is a Lean Healthcare approach with the help of Root Cause Analysis (RCA) and the 5 Why technique to trace the root cause of problems. The results of the analysis using BPM show that the lead time of the initial service is 127 minutes. After the implementation of the improvement recommendations, non-value added activities were completely eliminated, so that the lead time was reduced to 68 minutes, or equivalent to a time reduction of 46.5%. The improvement recommendations are focused on improving the efficiency of polyneural services through optimizing human resources, adjusting the work system, implementing 5S, utilizing information technology, digitizing medical records, and involving medical personnel in improving service quality.
Analysis of Preventive Maintenance Line Dosing using Modularity Design and Mean Time Between Failure (MTBF) Firmansyah, Aries; Z.S, Joumil Aidil Saifuddin
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 2 (2026): February - April
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i2.2103

Abstract

Maintaining operational continuity requires effective maintenance of production equipment. The dosing line at PT XYZ experienced a total downtime of 7,597 minutes between October 2024 and September 2025, indicating the need for a structured and data-driven maintenance strategy. This study aims to classify maintenance modules, identify failure root causes using a modularity design approach, determine optimal inspection intervals and preventive maintenance frequencies, and evaluate actual availability against standard availability based on mean time between failure (MTBF) and operational time. The dosing line was divided into six main modules, followed by root cause analysis and calculation of MTBF, inherent availability, and operational availability to determine optimal inspection intervals. The results indicate that failures are mainly caused by material blockages, pneumatic issues, component aging, and programmable logic control (PLC) disturbances. The dosing weight module requires the highest preventive maintenance frequency (71 times per year), with optimal inspection intervals ranging from 16 to 53 days across modules. All modules exceeded standard availability thresholds, with inherent availability above 99% and operational availability above 90%. These findings confirm that integrating modularity design and MTBF analysis effectively supports systematic and data-driven preventive maintenance planning.
The Effect of Work Environment and Job Satisfaction on Employee Performance: A Quantitative Study at Bank Sulselbar Maharani, Aliya; Saharuddin, S.; Junaidi, J.
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 2 (2026): February - April
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i2.2110

Abstract

This study examines the effects of the work environment and job satisfaction on employee performance in the banking sector, with evidence from Bank Sulselbar. A quantitative, cross-sectional design was employed using survey data collected from 36 employees through a saturated sampling technique. Data were analyzed using multiple linear regression. The findings indicate that job satisfaction exerts a positive and statistically significant effect on employee performance, suggesting that higher levels of satisfaction are associated with improved work outcomes. In contrast, the work environment demonstrates a positive but statistically insignificant effect, implying a limited direct contribution in this context. However, the joint effect of the work environment and job satisfaction is statistically significant, highlighting their combined role in shaping employee performance. This study contributes to the human resource management literature by providing empirical evidence from a regional banking context, emphasizing the dominant role of job satisfaction in driving performance. The findings indicate that job satisfaction has a positive and statistically significant effect on employee performance. In contrast, the work environment has a positive but not statistically significant effect. However, both variables simultaneously have a significant influence on employee performance.
Influence of Service Quality and Owner's Personal Branding on Decisions to Use Training Services Through Customer Trust Rianik, R.; Rachmawati, Ike Kusdyah; Handoko, Yunus
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 3 (2026): May - July
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i3.2121

Abstract

This study aims to analyze the influence of service quality and the owner's personal branding on customers' decision to use training services, through customer trust, at PT Kemilau Cahaya Inspirasi, Sidoarjo. The study used primary data collected through questionnaires distributed to training participants who had attended training more than once during the period from January 2023 to September 2025, with a sample of 80 respondents. The sampling technique was non-probability purposive sampling. The data were analyzed quantitatively using Partial Least Squares-Structural Equation Modeling (PLS-SEM) with SmartPLS. The results indicate that service quality and the owner's personal branding have a positive and significant effect on customer trust; however, they do not directly affect the decision to use training services. Customer trust significantly affects the decision to use training services and serves as a mediating variable. The main finding of this study shows that customer trust is a key factor that bridges the influence of service quality and personal branding on customers' decisions to use training services. Accordingly, trust plays a strategic role in strengthening the decision to use training services.
Sportpreneurship as a Driver of Local Tourism Investment in The New World Era Meirobie, Isyak; Amelia, Rizki; Vanesa, Valentina Happy
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 3 (2026): May - July
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i3.2155

Abstract

The transformation of tourism patterns in the post-pandemic era, following the global COVID-19 crisis, has encouraged the emergence of innovative sectors that integrate lifestyle, entrepreneurship, and tourism development. One emerging concept is sportpreneurship, which combines sports activities with entrepreneurial initiatives and tourism-based economic opportunities. This study aims to analyze the role of sportpreneurship in supporting sports tourism development, stimulating local investment, and contributing to regional economic growth in the new world era. This research employs a qualitative descriptive approach to explore the relationship between sportpreneurship, sports tourism development, and tourism-related investment. Data were collected through literature review, observation of sports tourism activities, and examination of investment developments in sports-based enterprises. The collected data were analyzed using descriptive and interpretative methods to understand the dynamics between sports entrepreneurship and tourism development. The findings indicate that sportpreneurship has become an important driver of tourism development by transforming sports activities into attractive tourism experiences. Sports events, recreational sports activities, and the development of sports facilities attract both domestic and international tourists while generating economic benefits for local communities. Furthermore, integrating sports and tourism creates new investment opportunities, particularly in sports infrastructure, tourism services, and recreational facilities. Overall, sportpreneurship contributes to tourism diversification, enhances destination attractiveness, and strengthens regional competitiveness. The study highlights that sportpreneurship can function as a catalyst for tourism investment and sustainable regional economic development. These findings provide insights for policymakers and tourism stakeholders on integrating sports-based entrepreneurship into tourism development strategies to support long-term economic growth and sustainable tourism.

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