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Program Studi Administrasi Negara, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Warmadewa, Denpasar, Bali Jl. Terompong 24 Tanjung Bungkak Denpasar Bali, Indonesia
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Journal Of Contemporary Public Administration (JCPA)
Published by Universitas Warmadewa
ISSN : 27770745     EISSN : 27770737     DOI : https://doi.org/10.22225/jcpa
Core Subject : Social,
Social Sciences
Journal of Contemporary Public Administration (JCPA) is an open access scientific journal dedicated to entertain the latest debate and discussion on all facets of public administration, policy, and management. Articles are published in form of empirical research, conceptual or theoretical framework. The publication is done twice a year, on May and November, using Indonesian Language. Authors are invited to submit complete unpublished and original works, which are not under review in any other journal. This journal has been distributed by Faculty of Political Science, Universitas Warmadewa. This journal encompasses original research articles, review articles, and short communications, including: Good Governance Administration Public Management Collaborative management Public Services Public Policy Innovation and e-government
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 88 Documents
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Me Evaluasi Aplikasi Santi Padu Sebagai Upaya Optimalisasi Pelayanan Kesehatan di RSUD Klungkung Ayu Mas Rani Ardana Ni Nyoman; Lilik Antarini; Dewa Ketut Suryawan
Journal of Contemporary Public Administration 44-51
Publisher : Program Studi Administrasi Negara, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/jcpa.5.1.2025.44-51

Abstract

Santi Padu is a technology-based innovation program designed to minimize the accumulation of patients and speed up the administrative process at Klungkung Hospital through an online queue system, especially registration to the polyclinic related to complaints that occurred previously, namely the accumulation of the number of patients, the difficulty of registering at the registration counter, the length of time to get information about the laboratory and the place to complain. This study aims to evaluate the application of Santi Padu in optimizing health services, using a descriptive qualitative approach research method with data collection techniques such as observation, interviews, and documentation. Interviews were conducted with informants who were directly involved in the implementation of the Santi Padu application at Klungkung Hospital, namely the Plt. Program Development Division of Klungkung Hospital, registration counter officers, and also the community as application users. The evaluation was carried out based on six indicators of public policy evaluation, according to William Dunn, namely effectiveness, efficiency, adequacy, equity, responsiveness, and accuracy. The results of the study showed that the Santi Padu application was effective in reducing patient waiting time, with an average reduction in service time. The app is also efficient in resource usage, minimizes operational costs, and simplifies administrative processes. In terms of adequacy, features such as online registration, bed availability information, and complaint services have helped improve the quality of service. In terms of equity, this application provides equal access to people in all Klungkung areas with internet support, including remote areas. The responsiveness of Klungkung Hospital to community complaints is quite good, with a special team that handles complaints quickly. In addition, this application is considered right on target in solving major problems such as the accumulation of patients at the registration counter. Based on these findings, it can be concluded that the Santi Padu application has a positive impact on improving health services so that it can be used as a model for health service innovation in other regions, although further development and the addition of other features are needed.
ANALISIS KAPABILITAS DINAMIS DALAM REHABILITASI DAN REKONSTRUKSI PASCA BENCANA DI KOTA PALU Muhammad Alfian; Muhammad Rapi
Journal of Contemporary Public Administration 36-43
Publisher : Program Studi Administrasi Negara, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/jcpa.5.1.2025.36-43

Abstract

The natural disaster that struck Palu City in 2018 had a significant impact on both the lives of its residents and the city’s infrastructure. In response, various rehabilitation and reconstruction programs have been implemented by the government in collaboration with humanitarian organizations. However, the effectiveness of these recovery policies continues to face numerous challenges. This study aims to analyze the extent to which dynamic capabilities comprising sensing, seizing, and transforming have been applied in the management of rehabilitation and reconstruction efforts in Palu City. A qualitative case study approach is employed to explore in depth the practices, obstacles, and potential of post-disaster recovery policies. Data were collected through in-depth interviews, field observations, and document analysis, with thematic analysis serving as the primary method of data processing. The findings indicate that in the sensing phase, the identification of community needs remains suboptimal due to weak inter-agency coordination and the lack of real-time data. In the seizing phase, the allocation of resources and strategic partnerships has not functioned effectively, hindered by bureaucratic barriers and overlapping programs among stakeholders. Meanwhile, in the transforming phase, the development of adaptive and sustainable systems still faces structural challenges such as land disputes and low community participation. The study concludes that the implementation of dynamic capabilities in Palu City requires further strengthening to ensure a more responsive, efficient, and sustainable recovery process in the face of future disasters.
DINAMIKA KEPEMIMPINAN KEPALA DAERAH DI MASA TRANSISI: KAJIAN STRATEGIS ATAS TANTANGAN, ADAPTASI DAN KOLABORASI PEMERINTAHAN DAERAH Made Wahyuni; Ketut Meri Puspita Sari
Journal of Contemporary Public Administration 63-71
Publisher : Program Studi Administrasi Negara, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/jcpa.5.2.2025.63-71

Abstract

This study examines the dynamics of regional head leadership during the transition period, a phase that often causes complexity in regional governance due to changes in political and administrative leadership. Leadership transitions can cause uncertainty in policy direction, declining bureaucratic performance and resistance within government organizations. Therefore, this study aims to understand the challenges faced by new regional heads, the adaptation strategies implemented and the collaboration patterns built with other stakeholders in maintaining government stability. The focus of the study lies in the strategic role of regional heads in bridging the internal dynamics of the bureaucracy and external expectations of the community amidst changes in leadership. The research method used is a qualitative approach with a case study strategy, which allows for in-depth exploration of the transition phenomenon in the regional government environment. Data were collected through in-depth interviews with regional heads, bureaucratic officials and community leaders, participant observation of government activities during the transition period and analysis of related policy and regulatory documents. Data analysis techniques were carried out thematically by grouping findings based on main themes such as structural and cultural challenges, communication and adaptation strategies and cross-sector collaboration models. Initial findings indicate that the success of regional heads during the transition period is largely determined by the ability to build open communication, carry out bureaucratic consolidation and form adaptive collaborative networks. The results of this study contribute to the development of transitional leadership theory and policy recommendations in strengthening sustainable and responsive regional governance.
OPEN GOVERNMENT PARTNERSHIP: KEY ISSUES IN SEKONDI-TAKORADI Syed Agung Afandi; Rizki Erdayani; Muslim Afandi
Journal of Contemporary Public Administration 52-62
Publisher : Program Studi Administrasi Negara, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/jcpa.5.1.2025.52-62

Abstract

Sekondi-Takoradi plays a leading role in the open government campaign in Ghana as it is the only pilot local government program of the Open Government Partnership in the country. The purpose and focus of this study are to analyze the key issues of open government in Sekondi-Takoradi. Qualitative approaches and bibliometric analysis methods were used in this study. The research data were obtained from the official website of the Sekondi-Takoradi government and sourced from the Google Scholar database. The findings of this study indicate that open government in Sekondi-Takoradi is not popular. The dominant issues of open government in Sekondi-Takoradi include development, governance, policy, economy, decentralization, reform, innovation, and SMEs. Meanwhile, current issues include urban economy, leadership, SME resilience, open innovation, open governance, transportation, and sustainable development. These issues highlight the urgency and potential future contributions to open government in Sekondi-Takoradi. Currently, Sekondi-Takoradi is focused on three key commitments: creating climate resilience, building synergies to impact water and sanitation outcomes, and improving responsiveness and efficiency in municipal service delivery through E-Government. These commitments have the potential to create a more open government in Sekondi-Takoradi. The findings of this study serve as recommendations for decision-makers in Sekondi-Takoradi, as well as for all local governments in Ghana and all members of the Open Government Partnership.
STRATEGI PENGELOLAAN BADAN USAHA MILIK DESA LOREJO BAKUNG BLITAR DALAM MENINGKATKAN PENDAPAN ASLI DESA Siswahyudi
Journal of Contemporary Public Administration 72-84
Publisher : Program Studi Administrasi Negara, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/jcpa.5.2.2025.72-84

Abstract

This study analyses the management strategy of the Mekar Arum Village-Owned Enterprise (BUMDes) in Lorejo Village, Bakung Subdistrict, Blitar Regency, with the aim of increasing Village Original Income (PADes) and the welfare of the village community. In this context, BUMDes acts as a driver of the local economy by productively managing the village's natural and human resources. This study adopts a qualitative case study approach with data collection techniques through in-depth interviews, participatory observation, and document studies involving BUMDes administrators, village governments, and the community. The main focus of this study is to evaluate the effectiveness of the strategies implemented in BUMDes management and their impact on increasing PADes and community empowerment. The results show that although BUMDes Mekar Arum has successfully launched several business units, such as a village market and clean water management, its effectiveness is hampered by limited human resources, weak planning, and suboptimal financial management. The evaluation shows that there are administrative constraints and a lack of technical skills among BUMDes administrators, which hinder the maximum implementation of the programme. These findings emphasise the importance of more systematic planning, continuous training for administrators, and improved coordination between business units in order to achieve sustainable growth. The novelty of this research lies in its attempt to fill the research gap on BUMDes management strategies in areas that have not been widely studied, particularly in Mekar Arum Village, which has different characteristics and challenges from other villages. This research provides important insights into how BUMDes can play a role in village economic development with a more planned approach based on strengthening human resource capacity and transparent and accountable management.
STRATEGI COLLABORATIVE GOVERNANCE DALAM IMPLEMENTASI KEBIJAKAN DIVERSIFIKASI PANGAN GUNA MENGURANGI KERAWANAN PANGAN DI SULAWESI TENGAH Srifridayanti; Fachrul Reza
Journal of Contemporary Public Administration 85-95
Publisher : Program Studi Administrasi Negara, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/jcpa.5.2.2025.85-95

Abstract

Every country must begin to design alternative solutions to achieve food security in order to ensure a sustainable quality of life for people around the world. The attainment of food security in Indonesia is not derived from a single system, but rather consists of various interrelated subsystems that interact and collaborate to reduce food vulnerability. This study aims to conduct an in-depth analysis of Collaborative Governance strategies in the implementation of food diversification policies to reduce the level of food insecurity in Central Sulawesi. The research employs a qualitative descriptive approach. Descriptive research is one of the methods used to understand or portray the reality of the phenomena being studied. It seeks to describe or explain current events as they occur in the field, in order to generate data in the form of written and spoken words. The findings indicate that the Provincial Government of Central Sulawesi has established synergy through effective communication and coordination in accordance with the principles of Collaborative Governance. The provincial government has undertaken cross-sector collaboration efforts by implementing direct interventions in food-insecure areas, one of which is through the Food Sector Innovation Program, namely the Integrated Food Terminal and Transportation Innovation, abbreviated as Tetra Pandu. There are 20 (twenty) institutions actively participating in the Tetra Pandu innovation program. However, several challenges remain in achieving food security in Central Sulawesi, particularly concerning the supply of local non-rice food commodities. Questions arise regarding whether the existing supply of non-rice foods is sufficient to meet market demand, especially for household consumption, in the event that rice ceases to be the primary staple food of choice among the people of Central Sulawesi.
ANALISIS PERBANDINGAN SISTEM PEMERINTAHAN INDONESIA DAN NEPAL: IMPLIKASI TERHADAP PRAKTIK ADMINISTRASI NEGARA Deny Setyawan; Nina Fauziyah; Andini Alifa Febrianti; Nabila Aiz Azizah Putri; M.Fadly Yudha; Moh. Musleh
Journal of Contemporary Public Administration 114-128
Publisher : Program Studi Administrasi Negara, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/jcpa.5.2.2025.114-128

Abstract

The governmental system directly influences the implementation of state administration, especially when analyzing two countries with different political, social, and historical backgrounds, namely Indonesia and Nepal. The purpose of this study is to examine the differences in the structure, mechanisms, and impact of the two countries' governmental systems on political stability and public administration efficiency. The method used in this study is qualitative with a descriptive-comparative approach, where a literature review was conducted on various academic sources, constitutions, and official reports. The analysis stages include reduction, presentation, and drawing conclusions following the Miles, Huberman, and Saldana model, and validation was carried out through source triangulation. The findings of the study indicate that Indonesia, with its presidential system, can maintain political stability through direct legitimacy from the people towards the president, although it still faces internal problems such as corruption in the bureaucracy, politicization of positions, and differences in regional capabilities. On the other hand, Nepal, which uses a federal parliamentary system, experiences government instability due to weak coalitions, low bureaucratic capacity, and recurring political conflicts, despite showing progress in terms of transparency and public participation. The fundamental differences between presidential and federal parliamentary systems affect the effectiveness of public policy, the level of accountability, and the professionalism of the bureaucracy in both countries. The uniqueness of this research lies in the application of empirical analysis to the phenomenon of large demonstrations that occurred in 2025 in both countries, which clearly reflect the differences in systems in handling political crises. This study emphasizes that political stability is not always directly related to the effectiveness of public administration, and that each system of government needs to strengthen its bureaucracy, transparency, and public involvement to achieve accountable and sustainable management.
STRATEGI MANAJEMEN SUMBER DAYA MANUSIA MENDUKUNG TRANSFORMASI DIGITAL PELAYANAN KESEHATAN DI RSU PENGAYOMAN CIPINANG Sofia Wahyutiningrum; Alih Aji Nugroho
Journal of Contemporary Public Administration 96-113
Publisher : Program Studi Administrasi Negara, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/jcpa.5.2.2025.96-113

Abstract

The digital transformation of healthcare services in Indonesia faces fundamental challenges related to human resource (HR) readiness, particularly in vertical hospitals under non-health ministries, which operate with distinct bureaucratic complexities and budgetary constraints compared to hospital under the Ministry of Health. This study aims to formulate human resource management strategies to support the digital transformation of healthcare services at RSU Pengayoman  Cipinang, with a focus on optimizing the role of healthcare workers as primary users of digital systems. A descriptive qualitative method with a case study was employed over three-month period from August to October 2025, involving 14 informants selected through purposive sampling.These  informants included hospital leadership, IT coordinators, medical records  coordinators, nursing coordinators and healthcare personnel across various service units.  Data collection was conducted through in-dept interviews, participatory observation of the use of SIMRS, Electronic Medical Records (EMR), and Telemedicine across units, as well as document analysis of monthly reports and internal policies. Data were analyzed using thematic analysis and triangulation techniques to ensure the validity of finding. The study revealed a paradoxical phenomenon : although SIMRS utilization reached 90,10%, compliance in EMR data entry, specifically SOAP notes rose from 49% to 98%, and ICD-10 coding from 40% to 84% between March and August 2025 following intensive mentoring. However, complex categories at 22%. The findings indentified four significant Hr related factors: (1) uneven digital competence (80-85%) of staff capable of basic operations but lacking proficiency in complex documentation.,(2) healthcare worker performance hindered by limited computer to staff ratios,(3) insufficient IT team capacity, and (4) a transformation leadership style not yet supported by an adequate evaluation system. The novelty of this research lies in its integrative approach, combining Strategic Human Resources Management (SHRM) theory with the POAC management functions, adapted to the unique context of correctional hospitals. This approach produced a comprehensive strategic model encompassing tired and structured digital training, development of systems and performance -based monitoring mechanisms relevant to vertical hospitals under no_health ministries.

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