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INDONESIA
JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN
Published by AKADEMI MANAJEMEN ADMINISTRASI YOGYAKARTA
ISSN : 23391278     EISSN : 28085175     DOI : https://doi.org/10.56606/albama.v14i1
Core Subject : Economy, Health, Engineering,
Economics, Econometrics & Finance Medicine & Pharmacology Transportation
ALBAMA merupakan jurnal administrasi bisnis dan manajemen yang diterbitkan oleh LPPM Akademi Manajemen Administrasi Yogyakarta sebagai media komunikasi, media hasil penelitian yang bertujuan untuk mempublikasikan berbagai hasil kajian empiris dari para akademisi maupun praktisi yang mempunyai perhatian di bidang ekonomi khususnya administrasi bisnis dan manajemen. Jurnal ALBAMA terbit dua kali dalam setahun, setiap bulan April dan September.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 122 Documents
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PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PASIEN PADA INSTALASI FARMASI DI RUMAH SAKIT TK III 04.06.03 DR. SOETARTO YOGYAKARTA Wahyudiyono, Wahyudiyono; Wahyuning, Sri; Fadila, Nisa
ALBAMA: JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN Vol. 15 No. 1 (2022): ALBAMA : Jurnal Bisnis Administrasi dan Manajemen
Publisher : LPPM Akademi Manajemen Administrasi Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/albama.v15i1.30

Abstract

The goal of the study was to determine the influence of quality dimensions consisting of physical evidence variables (X1), reliability (X2), responsiveness (X3), assurance (X4), and empathy (X5) on patient satisfaction. This study was conducted at the Pharmaceutical Installation at Tk III Hospital 04.06.03 Dr. Soetarto with a sample size of 96 respondents. Data collection is done through questionnaires that have been tested for validity and reliability tests. The data analysis technique used is multiple linear regression. Based on the results of the analysis, it can be concluded that partially, variable physical evidence (X1), reliability (X2), responsiveness (X3), assurance (X4) and empathy (X5) have a positive and significant effect on patient satisfaction. Among the five variables, the responsiveness variable (X3) is the variable that has the most dominant effect on patient satisfaction at the Pharmaceutical Installation at Tk III Hospital 04.06.03 Dr. Soetarto Yogyakarta which is indicated by a beta value of 0.350 whose value is the closest to zero. While simultaneously the five variables both from physical evidence, reliability, responsiveness, assurance, and empathy affect patient satisfaction indicated by the calculation of F observed (721.910) > F table (1,91). On the other hand, the satisfaction determination coefficient is indicated by Adjusted R Square of 0.976. This means that customer satisfaction of 97.6% is affected by physical proof variables (X1), reliability (X2), responsiveness (X3), assurance (X4), and empathy (X5). The remaining 2.4% were affected due to other variables not thoroughly observed by the researchers.
ANALISIS FAKTOR KONFIRMATORI DIMENSI KUALITAS PELAYANAN (SERVICE QUALITY) Subandi, Subandi
ALBAMA: JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN Vol. 14 No. 1 (2021): ALBAMA : Jurnal Bisnis Administrasi dan Manajemen
Publisher : LPPM Akademi Manajemen Administrasi Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/albama.v14i1.32

Abstract

The purpose of this study was to determine the application of confirmatory second order factor analysis in testing the validity and reliability of the service quality construct consisting of the dimensions of reliability, assurance, tangible, empathy, and responsiveness. The sample in this study were customers of Bank X in Yogyakarta with a total of 150. The sampling technique used purposive sampling. Data analysis with the help of the AMOS 20 program. The conclusion that can be drawn is that all indicators forming the latent variables of service quality dimensions are valid and reliable. The greatest value of the dimension constructing service quality is the dimension of responsiveness, then assurance, empathy, reliability and tangible. Overall the model has met the criteria of a good goodness of fit.
ANALISIS KUALITAS PELAYANAN DAN REPUTASI PERUSAHAAN TERHADAP LOYALITAS PELANGGAN DENGAN KEPERCAYAAN (TRUST) SEBAGAI VARIABEL INTERVENING mindie, giebriel rakha
ALBAMA: JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN Vol. 14 No. 1 (2021): ALBAMA : Jurnal Bisnis Administrasi dan Manajemen
Publisher : LPPM Akademi Manajemen Administrasi Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/albama.v14i1.33

Abstract

This study uses a sampling technique with purposive sampling method with the criteria of customers who have used tour and travel services 2 times, the sample in this study amounted to 100 respondents. The type of data used in this study is primary data sourced from questionnaires. The instrument test tool uses SPSS for Windows 17.0 while the inferential analysis tool uses Partial Least Square (PLS). The results show that service quality and company reputation have a positive and significant effect on trust and loyalty. Trust mediates the effect of service quality and company reputation on customer loyalty.
ANALISIS KETERSEDIAAN ALAT PELINDUNG DIRI (APD) UNTUK MENGATASI PANDEMI COVID-19 DI RUMAH SAKIT RAJAWALI CITRA DAERAH ISTIMEWA YOGYAKARYA Fathoni, Muhammad Isnaini; Purwanta, Purwanta; Mardiyah, Kofsatun; Kuswanto, Kuswanto
ALBAMA: JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN Vol. 15 No. 1 (2022): ALBAMA : Jurnal Bisnis Administrasi dan Manajemen
Publisher : LPPM Akademi Manajemen Administrasi Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/albama.v15i1.47

Abstract

This study aims to determine the availability of Personal Protective Equipment (PPE) to overcome the covid-19 pandemic. This research uses a qualitative method. The results show that the availability of personal protective equipment to overcome the covid-19 pandemic at the Rajawali Citra Hospital in the Special Region of Yogyakarta must be of high quality and according to standards. The process of providing PPE at the Rajawali Citra Hospital in Yogyakarta has 2 ways, namely: 1. Procuring it yourself: ordering PPE from distributors 2. through grants or assistance from the Health Office or from donors.
PENGARUH PELAYANAN PENDAFTARAN TERHADAP KEPUASAN PASIEN RAWAT JALAN DI RSKIA PKU MUHAMMADIYAH KOTAGEDE YOGYAKARTA: PENGARUH PELAYANAN PENDAFTARAN TERHADAP KEPUASAN PASIEN RAWAT JALAN DI RSKIA PKU MUHAMMADIYAH KOTAGEDE YOGYAKARTA Suliantoro, Suliantoro; Fatchurahim, Dedy
ALBAMA: JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN Vol. 15 No. 2 (2022): ALBAMA : Jurnal Bisnis Administrasi dan Manajemen
Publisher : LPPM Akademi Manajemen Administrasi Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/albama.v15i2.58

Abstract

The purpose of this study was to determine the effect of registration services on outpatient satisfaction at RSKIA PKU Muhammadiyah Kotagede Yogyakarta. The population taken was outpatients at RSKIA PKU Muhammadiyah Kotagede Yogyakarta which amounted to 50 as a sample. Data collection was carried out by distributing questionnaires to respondents. Collection technique using SPSS.17. Based on the results of the study, it was stated that the service variable had a positive and significant effect on employee performance had a significant value of 0.007 < 0.05 and the t test with a calculated t value of 3.097 > t table 1.677.
MANAJEMEN PEMBELAJARAN DIGITAL DALAM RANGKA MENDUKUNG MERDEKA BELAJAR KAMPUS MERDEKA PASCA PANDEMI COVID-19 DI AKADEMI MANAJEMEN ADMINISTRASI YOGYAKARTA Herlambang, Susatyo; Nugroho, Himawan Agung; Wahyuning, Sri
ALBAMA: JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN Vol. 15 No. 2 (2022): ALBAMA : Jurnal Bisnis Administrasi dan Manajemen
Publisher : LPPM Akademi Manajemen Administrasi Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/albama.v15i2.72

Abstract

This study aims to determine the method of digital learning transformation to support Merdeka Learning at the Merdeka Campus after the Covid-19 pandemic at the Yogyakarta Administrative Management Academy. This research method uses a qualitative approach. The number of respondents is 116 people, who are participating in teaching and learning activities using the digital learning transformation method. The results showed that 112 people (96.5%) supported, while 4 people (3.5%) did not support the implementation of digital learning transformation and Merdeka Learning Merdeka Campus. The challenges of digital learning transformation are weak internet signal, limited quota, smartphones or laptops that are not suitable for the application being operated, the ability to adapt to the presence of new technology, and the availability of existing memory.
PENGARUH HARGA, KUALITAS PRODUK, DAN DISKON TERHADAP KEPUTUSAN PEMBELIAN MAHASISWA YOGYAKARTA DI SHOPEE NURHAYATI, SITI
ALBAMA: JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN Vol. 15 No. 2 (2022): ALBAMA : Jurnal Bisnis Administrasi dan Manajemen
Publisher : LPPM Akademi Manajemen Administrasi Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/albama.v15i2.74

Abstract

This research was conducted with the aim of knowing the effect of price, product quality, and discounts on purchasing decisions of Yogyakarta students at Shopee. This research method uses multiple linear regression analysis using SPSS version 28.0.1.1 for windows. The sample used in the study was 114 people. The sampling method uses accidental sampling technique Based on the results of the analysis there is a significant influence of price, product quality, and discounts on purchasing decisions. In addition, from this study it is also known that product quality dominates in influencing purchasing decisions. It is also known that all independent variables have a simultaneous effect on the dependent variable with a percentage of 54.6%. Purchase decisions (dependent variable) are influenced by independent variables while the remaining 45.4% are influenced by other variables not included in this research model.
PENGARUH LITERASI KEUANGAN DAN PENDAPATAN TERHADAP PERENCANAAN KEUANGAN DANA PENDIDIKAN ANAK (STUDI KASUS Pada IBU RUMAH TANGGA) Vidyaningrum, Bunga; Handayani, Ch Dini Ika
ALBAMA: JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN Vol. 15 No. 2 (2022): ALBAMA : Jurnal Bisnis Administrasi dan Manajemen
Publisher : LPPM Akademi Manajemen Administrasi Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/albama.v15i2.78

Abstract

The purpose of this study is to analyze financial literacy and financial planning on educational funds for children among housewives. Financial literacy and income become a motivating factor for an individual to make an investment decision. The desire to get more income and invest to get profits in the future. The participants of this study are 100 housewives in Yogyakarta. Data collection technique is using distribution questionnaires and conducting interviews to obtain more in-depth information. The collected data was analyzed using statistic descriptive analysis approach to investigate the level of financial literacy and financial planning on the children educational funds. The results of research conducted partially indicate that there is a significant influence of financial literacy and income on financial planning for educational fund. And simultaneously indicate that there is an influence of financial literacy and income on financial planning for educational fund.
ANALISIS PELAYANAN TERHADAP OMZET PENJUALAN BATIK PADA TIRTA BATIK YOGYAKARTA Hartadi, Agung; Nugroho, Nurhadi; Subandi, Subandi
ALBAMA: JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN Vol. 15 No. 2 (2022): ALBAMA : Jurnal Bisnis Administrasi dan Manajemen
Publisher : LPPM Akademi Manajemen Administrasi Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/albama.v15i2.86

Abstract

Service analysis on batik sales revenue in Tirta Batik Yogyakarta. Service affects batik sales revenue because with the emergence of a good sense of service, customers will feel happy and comfortable using Tirta Batik's services and products so that the quality provided and the sense of service provided by customers will affect sales revenue. The sample in this study was 45. Using the SPSS Statistics IMB tool 22. The results showed that there was a significant influence between service and batik sales revenue which was carried out on the t test. From the results obtained t count of 4.889 and t table of 1.6810, so that 4.889 > 1.6810. or t count is greater than t table so that it is concluded that ho is rejected and ha is accepted. The magnitude of the effect of service on batik sales is 35.7%. From the results of data processing the value of R Square (coefficient of determination) is 0.357 or 35.7%. and the remaining 64.3% is influenced by other variables.
DAMPAK COVID-19 TERHADAP PEREKONOMIAN INDONESIA DARI SISI PENDAPATAN NASIONAL PENDEKATAN PRODUKSI Murdo, Ilham Tri; Affan, Junaidi; Hudaya, Faza
ALBAMA: JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN Vol. 15 No. 2 (2022): ALBAMA : Jurnal Bisnis Administrasi dan Manajemen
Publisher : LPPM Akademi Manajemen Administrasi Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/albama.v15i2.89

Abstract

The number of Covid-19 cases worldwide continues to show a rapid increase. As of October 31, 2020, the number of cases has reached 45,866,380 and 1,192,684 deaths worldwide, 410,088 people exposed and 13,869 people died in Indonesia. The study aims to determine the extent of the impact of Covid-19 on the Indonesian economy in terms of national income, which is calculated based on the mode of production (business field) Y =  (Pi.Qi)), and predictions in the future, if possible. The Covid-19 pandemic is still going on for a long time. Large-Scale Social Restrictions (PSBB) which were implemented in various regions in Indonesia in April and May, suppressed economic activity in all sectors. Some business sectors have been forced to lay off their employees. Meanwhile, people hold their consumption until conditions are more stable. As a result, Indonesia's economic growth in the second quarter of 2020 contracted by 5.3 percent (YoY). Contribution of corrections came from mining and quarrying (-2.72%), processing industry (6.19%), electricity and gas procurement (-5.46), construction (-5.39%), Wholesale and Retail Trade; Repair of Cars and Motorcycles (-7.57%), Transportation and Warehousing (-30.84%), Provision of Accommodation and Food and Drink (-22.02), company services (-12.09%), and other services ( -12.60%). Then other sectors grew positively in the range of 1.03% -10.88%, with the largest positive growth contribution in the information and communication sector by 10.88%.

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