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INDONESIA
Journal of Management Analytical and Solution
Published by Universitas Sumatera Utara
ISSN : -     EISSN : 27766276     DOI : 10.32734
Core Subject : Science,
Decision Sciences, Operations Research & Management
Finance, Human Resource, Operational Strategy, Marketing, Entrepreneurship, Digital Business, E-Commerce
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 75 Documents
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Generation Y and Digital Transformation: Determinants of Intention to Adopt E-Payment Harahap, Heri Faisal; Chania, Mutia Fitri
Journal Of Management Analytical and Solution (JoMAS) Vol. 5 No. 1 (2025): Journal Of Management Analytical and Solution (JOMAS)
Publisher : TALENTA Publisher, Universitas Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/jomas.v5i1.19535

Abstract

This study examines the factors influencing Generation Y’s intention to adopt ePayment services, using the Technology Acceptance Model (TAM) framework.The study involved 200 Generation Y respondents. The variables tested includeperceived usefulness, perceived ease of use, perceived risk, and subjectivenorms. Structural Equation Modeling-Partial Least Square (SEM-PLS) analysisrevealed that all variables significantly influence the intention to adopt ePayment. The findings indicate that perceived usefulness and ease of use havethe most substantial impact, reflecting the importance of efficient and accessiblesystems for users. Conversely, perceived risk, particularly concerning securityand privacy, acts as a primary barrier, highlighting the need for more securesystem development. Subjective norms also influence user intentions throughsocial pressures from family, friends, and other significant figures. This studyunderscores the importance of addressing perceived risks, enhancing systemusability, and leveraging social influence to promote e-Payment adoption amongGeneration Y. The findings offer strategic insights for technology developers,policymakers, and marketers to optimise e-Payment implementation and userengagement.
Maximizing Dimsum Production Profits Using Linear Programs with The Simplex Method Palahudin; aida, Aida Komalasari; Humaedi, Aldi; AR, Apri setiawan; Fina, Fina Alfiani; Nayla, Nayla Salsabila
Journal Of Management Analytical and Solution (JoMAS) Vol. 5 No. 1 (2025): Journal Of Management Analytical and Solution (JOMAS)
Publisher : TALENTA Publisher, Universitas Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/jomas.v5i1.19803

Abstract

The culinary industry, especially dimsum products in Indonesia, is experiencingrapid growth, which is accompanied by increasing public demand for deliciousand practical ready-to-eat food. This study aims to optimize dimsum productionprofits in a successful dimsum shop in Bogor, West Java, by using linearprograms and simplex methods. By analyzing data obtained from interviews andobservations, it can be known the factors that affect decision-making, the goalsto be achieved, and the limitations faced in production activities. This studyprovides guidance for Toko Dimsum Sukses to make the most of resources andincrease profitability, although there are some limitations, such as linearityassumptions and external variables that are not considered. This study revealsthat to achieve a maximum daily profit (Zmax) of Rp.19,800,000, a successfuldimsum shop needs to produce original dimsum (X1) 120 times and dimsummentai (X2) 1120 times.
The Effect of Work Experience, Work Communication, and Self Efficacy on Employee Performance at The Royal Pita Maha Resort Ubud, Gianyar Dewa Ayu Nyoman Oka Sulastri; Ni Wayan Eka Mitariani; I Gede Yudhi Hendrawan
Journal Of Management Analytical and Solution (JoMAS) Vol. 5 No. 1 (2025): Journal Of Management Analytical and Solution (JOMAS)
Publisher : TALENTA Publisher, Universitas Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/jomas.v5i1.19847

Abstract

Hotel is one of the most popular accommodation services for tourists. In companies that provide accommodation services, of course, they must pay attention to the quality of their human resources because it will affect performance within the company. There is a phenomenon of decreased realization of company revenue along with customer complaints submitted on google reviews. Therefore, this study was conducted to examine the effect of work experience, work communication, and self efficacy on employee performance at The Royal Pita Maha Resort Ubud. The population in this study were employees at The Royal Pita Maha Resort Ubud, which numbered 85 employees. The sampling technique used is saturated sampling technique with data analysis technique, namely multiple linear regression analysis technique. The results showed that work experience, work communication, and self efficacy had a positive and significant effect on employee performance. Resort management is expected to improve aspects of increasing work experience, work communication, and self efficacy.
The Role of Customer Satisfaction as an Intervening Variable between Servicescape and Repurchase Intention: A Study on Maxx Coffee Customers in Medan Surbakri, michael novranda; Tamba, Iventura Fitra Uli; Ningsih, Trans; Agusman
Journal Of Management Analytical and Solution (JoMAS) Vol. 5 No. 1 (2025): Journal Of Management Analytical and Solution (JOMAS)
Publisher : TALENTA Publisher, Universitas Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/jomas.v5i1.19848

Abstract

Nowadays, cafes that serve coffee drinks are competing with one anotherextremely quickly. Understanding customer behavior is one strategy to win thecompetition. For instance, keeping an eye on customer satisfaction and theservicescape of their workplace. The aim of this research was to evaluate andascertain how Servicescape and Customer Satisfaction directly affectRepurchase Intention, as well as how Customer Satisfaction functions as anintermediate variable. A sample of 150 respondents was used in the descriptiveassociative research design. Using the Smart PLS application, the data analysistechnique is (Partial Least Square) PLS. The findings revealed that Servicescapeand Customer Satisfaction have a positive and significant effect on RepurchaseIntention; Servicescape has a positive and significant effect on CustomerSatisfaction; and Servicescape has a positive and significant effect onRepurchase Intention via Customer Satisfaction at Customer Maxx Coffee inMedan. The R-squared value for the variable of repurchase intention is 0.786,whereas the variable of customer satisfaction is 0.684. The acquisition of thesevalues explains that the percentage of large intention to repurchase can beexplained by servicescape and customer satisfaction of 78.6%, while theacquisition of the value that explains the percentage of the large performance ofcustomer satisfaction can be explained by servicescape of 68.4%.
Relationship between profitability and dividend payout from industrial companies listed at Dar es Salaam Stock Exchange, Tanzania Chindengwike, James
Journal Of Management Analytical and Solution (JoMAS) Vol. 5 No. 1 (2025): Journal Of Management Analytical and Solution (JOMAS)
Publisher : TALENTA Publisher, Universitas Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/jomas.v5i1.19889

Abstract

The creation of profits is necessary in order to distribute dividends to shareholders after investment. Previous studies focused on dividend payments and macroeconomic conditions. The aim of this paper is to investigate the connection between profitability and dividend pay-out in Tanzanian industrial companies that are listed on the Dar es Salaam Stock Exchange (DSE). The study used a panel data research design and a quantitative technique. The research conducted from 2009 to 2023, 105 firm-year data points from seven industry categories were analyzed. The study was to compile significance data through documentary review. Panel data regression was used to evaluate the research data both descriptively and inferentially. The findings of the research showed a strong positive association (P < 0.005) between manufacturing firms' profitability and dividend payout. All things considered; the findings indicate that industrial enterprises listed on the DSE are primarily motivated by profit. The study suggests that manufacturing companies should raise their profitability to attract more capital and raise the dividend payment ratio.
China’s Belt and Road Initiative as a Strategy for Hegemonic Contestation in the Indo-Pacific Region Sitompul, Martua
Journal Of Management Analytical and Solution (JoMAS) Vol. 5 No. 2 (2025): Journal Of Management Analytical and Solution
Publisher : TALENTA Publisher, Universitas Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/jomas.v5i2.19846

Abstract

This article examines China's Belt and Road Initiative (BRI) as a strategicinstrument in its efforts to challenge the existing hegemonic order in the IndoPacific region. Amid growing geopolitical rivalry, particularly with the UnitedStates and its allies, China has employed the BRI not merely as an economicdevelopment scheme, but as a tool of influence projection, regional integration,and soft power consolidation. Using a qualitative-descriptive approach andcritical geopolitical analysis, this study explores how China’s BRI projects ranging from infrastructure development to digital connectivity are reshapingregional power dynamics. The research finds that China’s approach blendseconomic diplomacy with strategic interest, fostering dependencies andinfluence in key Indo-Pacific states. However, the implementation of BRI alsoencounters resistance in the form of debt-trap diplomacy allegations,environmental critiques, and counter-initiatives like the U.S.-led Indo-PacificStrategy. The article concludes that the BRI is central to China’s vision of aSinocentric order, signaling a shift from unipolar to multipolar geopoliticalcompetition in the Indo-Pacific.
Turnover Intention in Relation to Job Stress and Workload Among Male and Female Employees at PT. Matahari Department Store Tbk, Medan Sianturi, Anggi Derissa Putri; Melinda, Lamtiur; Situmorang, Yosephine Deborah; Sirait, Kharine Tiatira; Hartini, Sri
Journal Of Management Analytical and Solution (JoMAS) Vol. 5 No. 2 (2025): Journal Of Management Analytical and Solution
Publisher : TALENTA Publisher, Universitas Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/jomas.v5i2.20273

Abstract

This study explores the relationship between job stress, workload, and turnoverintention among male and female employees at PT. Matahari Department StoreTbk, Medan. Using a quantitative approach, data were collected from 133employees through validated questionnaires measuring turnover intention, jobstress, and workload. The study employed multiple linear regression analysisusing SPSS Statistics 25 to examine the influence of the independent variables.The findings reveal that both job stress and workload significantly affectemployees' turnover intention. Job stress has a positive and significant effect witha beta coefficient of 0.511 (p = 0.000), while workload also shows a significantpositive effect with a beta coefficient of 0.473 (p = 0.000). The regression modeldemonstrates a strong explanatory power, with an adjusted R² value of 0.941,indicating that 94% of the variance in turnover intention is explained by job stressand workload. The remaining 6% is attributed to other unmeasured factors. Theseresults underscore the need for organizations to address workplace stressors andmanage workloads effectively to reduce employee turnover, especially whenconsidering gender-related experiences in the work environment
The Differences in Employees' Green Behavior Between Gender at PT Dewa Patria Jenny, Ardhillah; Mellita, Dina; Fitriasuri; Elpanso, Efan
Journal Of Management Analytical and Solution (JoMAS) Vol. 5 No. 2 (2025): Journal Of Management Analytical and Solution
Publisher : TALENTA Publisher, Universitas Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/jomas.v5i2.20501

Abstract

This research aims to determine the effect of environmentally friendlyrecruitment selection, environmentally friendly training, environmentallyfriendly performance management, environmentally friendly payments &rewards, and environmentally friendly involvement on employee green behavior.The method used is quantitative. The purpose of this study is to examine theimpact of gender differences on employees' green behavior at PT Dewa Patria.This research employs a quantitative method with descriptive analysistechniques. The sample consists of 88 employees from PT Dewa Patria. Datacollection was conducted by distributing questionnaires to the employees. Dataanalysis involved normality tests and difference tests. The results indicate asignificant statistical difference in green behavior among employees based ongender. In other words, gender has a significant impact on employees' greenbehavior.
Work-Life Balance: An Inhibiting or Supporting Employee Engagement on Performance? Damanik, Patricia Nia Sari
Journal Of Management Analytical and Solution (JoMAS) Vol. 5 No. 2 (2025): Journal Of Management Analytical and Solution
Publisher : TALENTA Publisher, Universitas Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/jomas.v5i2.20561

Abstract

In an increasingly competitive business environment, employee engagement hasbecome a crucial factor in determining the success of an organization.Employees who are actively engaged in their work demonstrate higher levels ofproductivity, stronger innovation, and greater loyalty to the organization.However, the main challenge currently faced is how to ensure that employeeengagement can effectively improve performance. One of the factors that canmoderate this relationship is work-life balance, which plays an important role inmaintaining employee well-being while also improving employee performanceat the North Sumatra Provincial Statistics Office (BPS). This study explores therole of work-life balance as a moderating variable that affects employeeengagement on performance using a descriptive quantitative approach. Theresearch population consists of 111 employees of the North Sumatra ProvincialStatistics Office using a saturated sampling technique. Data collectiontechniques were carried out through questionnaires and structured interviews.Data were analyzed using descriptive analysis, reliability and validity tests, aswell as Partial Least Squares Structural Equation Modeling (PLS-SEM). Theresearch results prove that employee engagement has a positive and significantimpact on employee performance. However, work-life balance hinders theimpact of employee engagement on employee performance.
Job Stress and Work Environment as Determinants of Employee Performance in the Indonesian Private Sector Lubis, Muhammad Arif; Sentosa, Ilham; Weber, Gerhard Wilhelm
Journal Of Management Analytical and Solution (JoMAS) Vol. 5 No. 2 (2025): Journal Of Management Analytical and Solution
Publisher : TALENTA Publisher, Universitas Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/jomas.v5i2.21039

Abstract

Employee performance is a critical factor in achieving organizational goals andsustaining competitive advantage. This study investigates the influence of jobstress and work environment on employee performance at PT. Rahayu Permai.Employing a quantitative research design, data were collected through structuredquestionnaires distributed to employees and analyzed using multiple linearregression techniques. The results indicate that job stress has a negative andsignificant effect on employee performance, while the work environment exertsa positive and significant influence. These findings highlight the importance oforganizational efforts to minimize work-related stress and improve workplaceconditions in order to enhance employee productivity and overall performance

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