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Jurnal Sistim Informasi dan Teknologi
Published by Asia Pacific Network for Sustainable Agriculture, Food and Energy
ISSN : 26863154     EISSN : 26863154     DOI : 10.37034
Core Subject : Science,
Computer Science & IT Decision Sciences, Operations Research & Management
The Jurnal Sistim Informasi dan Teknologi (JSISFOTEK) aims to publish manuscripts that explore information systems and technology research and thus develop computer information systems globally. We encourage manuscripts that cover the following topic areas: - Analytics, Business Intelligence, and Decision Support Systems in Computer Information Systems - Mobile Technology, Mobile Applications - Human-Computer Interaction - Information and/or Technology Management, Organizational Behavior & Culture - Data Management, Data Mining, Database Design and Development - E-Commerce Technology and Issues in computer information systems - Computer systems enterprise architecture, enterprise resource planning - Ethical and Legal Issues of IT - Health Informatics - Information Assurance and Security-Cyber Security, Cyber Forensics - IT Project Management - Knowledge Management in computer information systems - Networks and/or Telecommunications - Systems Analysis, Design, and/or Implementation - Web Programming and Development - Curriculum Issues, Instructional Issues, Capstone Courses, Specialized Curriculum Accreditation - E-Learning Technologies, Analytics, Future.
Arjuna Subject : Ilmu Komputer (semua kategori) - Ilmu Komputer (Lain-Lain)
Articles 216 Documents
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Analysis Of The Influence Of Digital Service Quality and Online Promotions on Customers Intention To Use Digital Wallet Application Gopay K Pramudito, Dendy; Yani, Indri; Utami, Eva Yuniarti; Nuraini, Rini; Kushariyadi
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 4
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i4.326

Abstract

The purpose of this study is to ascertain how consumer interest is impacted by service quality and promotion. Quantitative research methodologies are employed in this study. Questionnaires are a tool used in this survey-style research study. Probability sampling combined with the proportionate stratified random sample method was the sampling strategy employed in this study. There is one hundred in the research sample. Descriptive statistics are used in the data analysis technique. The study's findings indicate that promotion has a big impact on consumers' levels of interest. Customer interest is significantly influenced by the quality of the services provided. Promotion and service excellence have an impact on customer interest. The findings of descriptive statistics, which show an average score of 72.5, a minimum score of 32, a maximum score of 90, the highest percentage value of affirmative responses to questionnaire statements at 70%, and a R square value of 0.53, or 53%, for the quality variable service to consumer interest, all support this. These findings indicate that the variable of service quality has a stronger effect on affecting customer interest. This research focuses on service quality variables because there is a gap with previous research where service quality has no effect on interest. Apart from that, consumer interest variables have not been widely used, so this can differentiate previous research that refers to interest in using e-wallets.
Automasi Surat Perintah Perjalanan Dinas Berbasis Website Menggunakan Metode User Centered Design Lestari, Ika; Andria Kusuma, Vicky; Alfani Putera, M. Ihsan
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 4
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i4.327

Abstract

Kebutuhan terhadap teknologi informasi pada sekarang ini telah menjadi kewajiban untuk setiap industri ataupun organisasi. Rata-rata seluruh aktifitas baik yang terletak pada sesuatu industri maupun organisasi tidak terlepas dari kedudukan teknologi informasi yang ada saat ini. Teknologi informasi merupakan sekumpulan komponen yang digunakan untuk memproses sebuah informasi serta melaksanakan tugas - tugas yang berkaitan dengan pemrosesan informasi. Institut EFG adalah perguruan tinggi yang sedang berkembang disalah satu pulau di Kalimantan. Sejak tahun 2012, Institut EFG berupaya untuk mempersiapkan organisasi dan tata kerja dengan memadukan sumberdaya yang ada dan standarisasi sistem administrasi ke dalam organisasi dan tata kerja. Penataan organisasi dan tata kerja dilakukan mengikuti prosedur yang telah ditetapkan yaitu dengan mengadopsi struktur dan tata kerja yang menerapkan prinsi-prinsip Good University Governance (GUG). Penataan organisasi dan tata kerja yang tepat dalam suatu organisasi dan tata kerja akan menjamin tercapainya tujuan dan sasaran dari organisasi dan tata kerja tersebut. Oleh karena itu, permasalahan yang telah dijabarkan maka dibutuhkan suatu sistem berbasis website untuk proses Surat Perintah Perjalanan Dinas (SPPD) di Institut EFG. Berdasarkan permasalahan yang ada dapat dinyatakan bahwa metode User Centered Design (UCD) tepat untuk digunakan dalam melakukan perancangan website yang dapat diimplementasikan untuk digunakan dalam proses administrasi yang dibutuhkan di Institut EFG. Diharapkan dari perancangan website ini dapat memudahkan pihak-pihak terkait untuk proses pembuatan Surat Perintah Perjalanan Dinas (SPPD). Penelitian ini dilaksanakan dalam beberapa tahapan diawali dari identifikasi masalah, studi literatur, pembangunan aplikasi, dan kesimpulan dan saran.
Impelementasi Sistem Keamanan Jaringan Mikrotik Menggunakan Firewall Filtering dan Port Knocking Eka Putra, Fauzan Prasetyo; Amir Hamzah; Agel, Walid; Firmansyah Kusuma, R. Okky
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 4
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i4.329

Abstract

Keamanan jaringan Mikrotik menjadi hal yang penting untuk dipertimbangkan, mengingat semakin maraknya serangan siber yang terjadi. Salah satu cara untuk mengingkatkan keamanan jaringan Mikrotik adalah dengan menerapkan Firewall Filtering dan Port Knocking. Firewall Filtering digunakan untuk memblokir port-port yang rentan terhadap serangan, sedangkan port knocking digunakan untuk menambahkan lapisan keamanan tambahan dengan mengharuskan pengguna untuk memasukkan kombinasi port sebelum dapat mengakses jaringan. Penelitian ini bertujuan untuk mengetahui cara implementasi dari sistem keamanan jaringan Mikrotik menggunakan firewall filtering dan port knocking. Penelitian ini dilakukan dengan menggunakan metode deskriptif. Hasil penelitian menunjukkan bahwa penerapan firewall filtering dan port knocking dapat meningkatkan sistem keamanan jaringan Mikrotik. Firewall filtering dapat memblokir serangan dari luar jaringan, sedangkan port knocking dapat mencegah serangan dari luar jaringan.
Analisis Rute Distribusi BBM di Pertashop Menggunakan Metode Saving Matrik Kushariyadi; Sono; Adi, Tri Warcono; Eka Aristantia, Selvia; Aviciena Taufiqurrahman, Mohammad
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 4
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i4.332

Abstract

Pertashop adalah inovasi usaha ritel BBM, LPG dan produk PT Pertamina (Persero) yang dikelola bersama sebagai bentuk sinergi antara Kementerian Dalam Negeri dan PT Pertamina (Persero) dalam memeratakan energi hingga ke pelosok negeri, Pertashop merupakan bagian program One Village One Outlet. Nota Kesepahaman antara PT Pertamina (Persero) Nomor 193/1536A/SJ dan Kementerian Dalam Negeri Nomor SD-06/C00000/2020 – SO tentang dukungan Pemerintah dan Masyarakat Desa dalam peningkatan dan pengembangan program Pertashop. Dari Perhitungan Saving Matrix didapatkan penghematan perhitungan Jarak Tree Logic dengan Jarak Saving Matrix. Penghematan jarak diperoleh dari selisih antara penghitungan jarak tree logic dan penghitungan jarak saving matrix, yaitu sebesar 3.771 Km. Penghematan Penghitungan Rute tree Logic sejumlah 21 Rute dan rute saving matrik sejumlah dua rute, yaitu sebesar 19 rute penghematan. Perhitungan penggunaan bahan bakar minyak mobil tangki yang diperoleh dari selisih perhitungan tree logic dengan perhitungan saving matrix adalah sebesar Rp 25.642.800. Dengan perhitungan saving matrix manajemen dapat melakukan upaya efisiensi atau penghematan jumlah mobil tangki yang beroperasi, jarak tempuh distribusi, penghematan rute dan penghematan bahan bakar minyak. Peneliti juga mengharapkan dengan adanya analisis data, penghematan dapat mengurangi emisi gas rumah kaca dan polusi udara, seiring dengan pengurangan pemakaian kendaraan operasional mobil tangki dan konsumsi bahan bakar kendaraan yang bertugas melakukan distribusi. Segenap upaya untuk menjaga keberlanjutan lingkungan dalam rantai distribusi bahan bakar minyak perlu terus dilakukan oleh manajemen.
The Application of User Experience Questionnaire to Evaluate Customer Experience When Using Digital Platform to Purchase Flight Ticket in Two Travel and Ticketing Digital Companies Sudirjo, Frans; Damara Gugat, Rudy Max; Budi Utama, Ahmad Nur; Utami, Eva Yuniarti; Martis, Andi
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 4
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i4.333

Abstract

This research aims to find out the results of the assessment and comparison of user experience in online airline ticket booking applications using the user experience questionnaire (UEQ). Data collection methods include using literature studies and distributing questionnaires. The sampling technique used in this research was a simple random sampling method with a total of 100 respondents. Validity tests and reliability tests are also carried out using statistical calculations and tools. Based on the average score assessment on each travel A and travel B application scale using the UEQ questionnaire, both applications have a good overall user experience (UX) level. In travel application A, the average score for each scale, such as attractiveness, is 2.6, clarity is 2.4, efficiency is 2.5, accuracy is 2.4, stimulation is 2.5, and novelty is 2.5, all of which indicate that this application scored above or at least equal to the established "excellent" threshold. Meanwhile, for travel application B, the average score on each scale also shows that this application reaches a good UX level. The average scores for the attractiveness scale were 2.4, clarity was 2.5, efficiency was 2.5, accuracy was 2.3, stimulation was 2.4, and novelty was 2.2, all meeting or exceeding the threshold value of "excellent." From these results, it can be concluded that travel has a good performance in providing a satisfactory user experience on the online airline ticket booking application. Although there are slight variations in the average scores on several scales between the two applications, both overall provide an excellent user experience based on evaluation using the UEQ questionnaire.
Analysis of The Influence of E-Customer Satisfaction, E-Service Quality and Digital Sales Promotion on Customers Repurchase Intention Through Digital Wallet Shopeepay Yuni Dharta, Firdaus; Risdwiyanto, Andriya; Herlandi Putra, Irsan; Utami, Eva Yuniarti; Ambarwati, Retnoning
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 4
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i4.335

Abstract

The purpose of this study is to determine whether e-service quality and sales promotion have an impact on e-customer satisfaction and repurchase intention. The precise sample size for this study is not available. However, it is comprised of residents of Indonesia's five biggest cities who have used the e-wallet app. Users of e-wallet applications who met the requirements of never using one and not utilizing the application for less than three months made up the study's sample. Purposeful sampling, a nonprobability sampling technique, was applied in this study. The study sample consisted of one hundred respondents in total. Papers, questionnaires, and a literature review gathered data for this study. This inquiry employed the path analysis method. Several inferences can be made in light of the study's findings and the following discussion, including the following: Sales promotions and online customer happiness are correlated. The caliber of e-services has some bearing on e-customer happiness. E-customer satisfaction is simultaneously influenced by sales marketing and the quality of service. Sales promotions have an impact on consumers' propensity to make further purchases. The caliber of the e-service partially influences repurchase intentions. E-customer satisfaction has some bearing on repurchase intentions. Repurchase intentions equally impact sales promotion, e-service quality, and e-customer satisfaction.
Application Of Rating Scale Method to Design An Employee Performance Assessment System in a Health Equipment Distributor Company Maksimilianus Gai, Ardiyanto; Setyo Oetomo, Dedy; Jasman; Candra Susanto, Primadi; Millati, Rida'
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 4
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i4.336

Abstract

This research aims to find out how to design and build an employee performance assessment information system using the rating scale method. The data collection methods used in this research were observation, interviews, library research, and a literature study. The research utilized the rating scale as the method for assessing employee performance. The author used the Rapid Application Development (RAD) method in system development. The review and analysis confirmed this research's success in developing an employee performance assessment information system using the rating scale method. The successful implementation of this system has had a positive impact by providing a solution to the challenge of performance assessment that is less than objective. With the existence of an employee performance appraisal information system, companies now have tools that can reduce the level of subjectivity in performance appraisals. Using the rating scale method in this system provides consistent evaluation standards, increases assessment accuracy, and presents a higher element of objectivity. In conclusion, implementing the employee performance assessment information system opens up opportunities for continuous improvement in human resource management. With a focus on objectivity and measurability, this system has the potential to become an invaluable tool in achieving company goals and vision.
Analysis of User Acceptance Levels Using the Unified Theory of Acceptance and Usage of Technology on Streaming Service and Video-On-Demand Channels Customers Yuni Dharta, Firdaus; Violin, Vivid; Wahyono, Teguh; Wirabuana Putra, Gede
Jurnal Sistim Informasi dan Teknologi 2024, Vol. 6, No. 1
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v6i1.337

Abstract

The purpose of this study is to use the UTAUT model to examine the variables that affect consumers' adoption of streaming applications. Surveys were employed to gather data for the study, which took a quantitative approach. The study sample comprises individuals who use streaming applications in select Indonesian cities. A purposive sampling strategy was used in this study, with a sample size of one hundred participants. For data analysis, researchers used statistical data processing tools. This study processed demographic data using Microsoft Excel, wrote reports using Microsoft Word, and performed statistical analysis using the PLS-SEM approach with SmartPLS. According to the study's findings, users' opinions on streaming apps are moderately influenced by the factors in the UTAUT 2 model, which also explains half of the difference in users' usage intensity. As per the accepted hypothesis, several factors influence behavioral intention: performance expectation, facilitating conditions, price value, habit, hedonic motivation, behavioral intention on use behavior, and behavioral intention on use behavior. Hedonic motivation, price value, performance expectation, facilitating conditions, and habits affect behavioral intention; conversely, promoting conditions, habits, and use of behavior influence behavioral intention.
The Application of Six Sigma Framework (Define-Measure-Analyse-Improve-Control) to Improve Product Quality in Water Dispenser Manufacturing Company Tannady, Hendy; Jiddan, Fauzan
Jurnal Sistim Informasi dan Teknologi 2024, Vol. 6, No. 1
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v6i1.339

Abstract

This research aims to determine the causes of water dispenser product defects and find the main factors causing defects. This research was conducted in the form of a case study. The data used consists of quantitative data, supported by qualitative data. The analytical method used is Six Sigma, with a focus on the DMAIC method (define, measure, analyze, improve, and control) and sigma values. The population of this research is all water dispenser product equipment. Through observation, interviews and documentation techniques, this research collected data. The data processing method used is DMAIC Six Sigma, with a special focus on the Measure stage. Based on the research results, it was found that the process performance of the water dispenser product was at the level of 4.72 sigma with a DPMO value of 633,732. The most dominant defect occurs in the motor pump. Causes of defects in water dispenser products include human factors (inexperienced operators, errors in reading work instructions, unclear job holders, products not completed on time), materials (parts that do not meet standards, inspection/test equipment that does not function, CBU units that do not conform to standards), methods (products do not meet customer expectations, finished products do not meet standards, inspector operators do not master the use of measuring equipment according to regulations, customer complaints are not handled properly), and environment (hot room conditions, unstable room temperature). The most influential cause and priority for improvement is that customer complaints are not resolved or solutions are sought by the supplier.
Analysis of The Influence of Online Selling, Digital Brand Image and Digital Promotion on Purchase Intention of Instant Noodle Products Nuraini, Rini; Lamboy Sinaga, Victor; Yusnanto, Tri; Henri Kusnadi, Iwan; Hadayanti, Didit
Jurnal Sistim Informasi dan Teknologi 2024, Vol. 6, No. 1
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v6i1.340

Abstract

This research aims to analyze the influence of brand awareness, sales promotions, online advertising, and product attributes on purchase intentions. This research uses a conclusive research design with a descriptive research design. This research data sampling is classified as a single-cross-sectional design. The data collection method is in the form of a questionnaire. This research uses Lisrel to carry out SEM measurements. The research results succeeded in proving that there is a positive influence between brand awareness and sales promotion on purchase intention. Meanwhile, online advertising and product attributes were found not to influence purchase intention. Therefore, it is important for companies that have large advertising costs to improve these factors in various ways. Based on the research results, there are several conclusions that can be drawn. First, product attributes such as taste, packaging, price, and ease of cooking do not have a significant influence on purchase intentions. This shows that the characteristics of the product are not the main factors considered by consumers before making a purchase. Second, online advertising does not have a positive influence on purchase intentions. This may be caused by a lack of attractive and trustworthy advertising messages, according to consumer perception. Third, sales promotions, such as discounts or additional portions, have a significant positive influence on purchase intentions. This shows that consumers tend to be more interested in buying if there is an attractive promotional offer. Finally, brand awareness of the product has a significant influence on purchase intention. This shows that consumers' ability to recognize a brand has an impact on their tendency to buy that product.

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