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INDONESIA
Jurnal Sistim Informasi dan Teknologi
Published by Asia Pacific Network for Sustainable Agriculture, Food and Energy
ISSN : 26863154     EISSN : 26863154     DOI : 10.37034
Core Subject : Science,
Computer Science & IT Decision Sciences, Operations Research & Management
The Jurnal Sistim Informasi dan Teknologi (JSISFOTEK) aims to publish manuscripts that explore information systems and technology research and thus develop computer information systems globally. We encourage manuscripts that cover the following topic areas: - Analytics, Business Intelligence, and Decision Support Systems in Computer Information Systems - Mobile Technology, Mobile Applications - Human-Computer Interaction - Information and/or Technology Management, Organizational Behavior & Culture - Data Management, Data Mining, Database Design and Development - E-Commerce Technology and Issues in computer information systems - Computer systems enterprise architecture, enterprise resource planning - Ethical and Legal Issues of IT - Health Informatics - Information Assurance and Security-Cyber Security, Cyber Forensics - IT Project Management - Knowledge Management in computer information systems - Networks and/or Telecommunications - Systems Analysis, Design, and/or Implementation - Web Programming and Development - Curriculum Issues, Instructional Issues, Capstone Courses, Specialized Curriculum Accreditation - E-Learning Technologies, Analytics, Future.
Arjuna Subject : Ilmu Komputer (semua kategori) - Ilmu Komputer (Lain-Lain)
Articles 216 Documents
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Designing of Electronic Employee Recruitment System Using The Analytical Hierarchy Process Method Sidrotun Naim; Sarwo Hakim; Samuel PD Anantadjaya; Irma M. Nawangwulan; Zulkifli
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 3
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i3.276

Abstract

A computer-based information system called the Decision Support System (DSS) generates several decision alternatives to help management cope with diverse issues in a semi-structured way. As a company engaged in marine survey services, the process of hiring new employees is important. It takes a long time to choose and decide whether to accept potential employees under the present recruitment procedure, and HRD is having trouble making decisions on accepting applicants who satisfy the requirements. Building a decision-support system for employing people is the aim of this research. The Rapid Application Development (RAD) model is the system development approach used in this study. The Unified Modelling Language (UML) is used in the system design. System coding is done using PHP and MySQL. The results of the AHP method are applicants who have the highest criterion value, meaning that they have a higher value than other applicants, so that companies can get the employees they want according to the criteria specified in the form of tables and rankings. The manager can get help from this decision-support system when making a choice.
Measurement of End User Satisfaction Using EUCS Method on Fundraising Administration System of One of Philantrophic Institutions in Indonesia Nurlaili Rahmi; Rachmadi Indrapraja; Irfandi Buamonabot; Iwan Henri Kusnadi; Kraugusteeliana Kraugusteeliana
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 3
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i3.279

Abstract

Abstract This study's objective was to determine the degree to which the end user (a fundraiser) was satisfied with the fundraising administration mobile application system based on content, correctness, format, usability, and timeliness factors. End-user computing satisfaction (EUCS) is the quantitative measuring model researchers employ, and online surveys are distributed to get the necessary information. The researchers opted to include all participants in the population as respondents because 25 regular fundraisers in the Jabodetabek area made up the study's overall population. The data processing programmer utilized is IBM SPSS Statistics 25. The outcomes are the EUCS variables (content, accuracy, format, ease of use, and timeliness), which have a more than 75%% substantial impact on fundraiser satisfaction.
Digital Bank User Acceptance Analysis Using The Extended Technology Acceptance Model Dicky Jhon Anderson Butarbutar; Asri Ady Bakri; Nurlaili Rahmi; Novrini Hasti; Aprih Santoso
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 3
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i3.281

Abstract

The Covid-19 pandemic requires banks to provide electronic payments, carry out digital transformation and open up opportunities for financial technology-based companies. Digital transformation in banking requires reliable integration and security between systems. Otherwise, it can become a gap for cyber attacks. Cyber security in banking includes Confidentiality, Integrity, Availability, Non-repudiation, and Authentication. Jenius is the first digital bank in Indonesia that makes it easy for customers to complete transactions and manage finances digitally without going to the bank. This bank was once a victim of a cyber attack that attacked customers with material losses of around 50 billion and non-material losses in the form of decreased bank credibility. Digital Bank also has problems that often occur, such as failing to identify customers, differences in facts on proof of transfer, frequent force close applications, etc. This study aims to determine the effect of security on behavioral intention and other factors that influence behavioral choice in this digital bank using the modified Technology Acceptance Model (TAM) model. The variables used are Confidentiality, Integrity, Availability, Non-repudiation, Authentication, Perceived Security, Perceived usefulness (PU), Perceived Trust, Perceived Ease of Use (PEoU), and Behavioral Intentions. This research uses quantitative methodology by distributing questionnaires to 200 sample customers. The measurement results show that more than half variables are accepted. The four rejected variables are the Confidentiality, Availability, and Non-repudiation variables to perceived security and the Perceived Ease of Use (PEoU) variable for the trust variable. Future research can add several external variables and review the rejected variables.
Evaluation and Improvement of E-Grocery Mobile Application User Interface Design Using Usability Testing and Human Centered Design Approach Glisina Dwinoor Rembulan; Pas Mahyu Akhirianto; Dedit Priyono; Dendy K. Pramudito; Dedy Irwan
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 3
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i3.282

Abstract

This study aims to determine the usability value of the e-grocery application interface design before and after repairs are carried out and provide recommendations for interface improvement designs using the Human-Centered Design (HCD) approach. The usability testing method and the system usability scale questionnaire are used to evaluate usability. The usability evaluation and design improvements to the e-grocery application have increased the effectiveness value of lower than 20% and an efficiency value of lower than 30%, with the task processing time needed by respondents being faster and improved by more than 900 seconds. And the value of satisfaction with the SUS score for the improvement design evaluation has increased, with a score difference of 30 points from the SUS score for evaluating e-grocery applications.
Determinant Factors E-Satisfaction and Repurchase Intention of Investment Platform Users In Indonesia Henny Dwijayani; Wahyudi Sofyan; Arief Yanto Rukmana; Etika Purnamasari; Jasman
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 3
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i3.284

Abstract

Together With The Level Of Financial Literacy Of The Indonesian Population, Which Has Increased Significantly, And Financial Digital Technology, Which Has Shown Positive Developments, The Development Of Retail Investors In The Capital Market In Indonesia Is A Very Good And Potential Moment For The Investment And Financial Industry In Indonesia. Regarding The Percentage Of Investors In The Capital Market, Indonesia Still Has Issues And Lags Behind Other Nations. The Economy Of A Nation Benefits From Having More Investors In The Capital Market. This Study Intends To Examine How E-Service Quality, E-Trust, E-Satisfaction, And E-Repurchase Intention Relate To One Another. The Route Analysis Approach Was Utilized To Analyse The Data And Provide The Research Findings For This 150-Respondent Study. The Findings Demonstrated That E-Service Quality Has A Direct Impact On Users' E-Satisfaction With Investment Platforms, E-Service Quality Has A Direct Impact On Users' Intention To Repurchase On One Investment Platform, And E-Service Quality And E-Satisfaction Have No Indirect Influence On Users' Intention To Repurchase Through Their E-Satisfaction.
Rancang Bangun Aplikasi Sistem Pendukung Keputusan Cleaning Service Menggunakan Metode Fuzzy Multiple Attribute Decision Making Ari Pratama Aulia Manurung; Muhammad Amin; Herdianto Herdianto
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 3
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i3.285

Abstract

Dalam rangka peningkatan kualitas pelayanan kepada masyarakat terutama di Perusahaan PT. Pelindo Pelabuhan Belawan terkait adanya kebutuhan Tenaga cleaning service, Permasalahan yang sering terjadi pada proses pemilihan calon pegawai Tenaga cleaning service perusahaan, banyaknya calon yang harus diproses berdasarkan kriteria yang ada, sehingga proses tersebut menjadi lama serta hasil keputusan yang diambil masih kurang objektif. Hal ini disebabkan oleh proses pengolahan data perusahaan calon pegawai Tenaga cleaning service yang belum efisien yaitu pengolahan data yang dilakukan masih bertahap dengan cara memverifikasi dan membutuhkan lebih dari satu orang, dimulai dari tahap pendataan calon pegawai Tenaga cleaning service yang masih manual. Untuk mengukur jenis calon pegawai Tenaga cleaning service dibutuhkan suatu metode FMADM yang terdiri dari 8 kriteria yang mempunyai bobot masing-masing. Hasil yang didapatkan dengan perhitungan metode FMADM yaitu pada peringkat pertama adalah V5, CS-001 yang mepunyai nilai akhir 0.207233, peringkat kedua V4, CS-004 dengan nilai akhir 30.240019 dan peringkat ketiga dengan nilai akhir 0.258145. Sistem Pendukung Keputusan (Decision Support System) dapat membantu menyediakan berbagai alternatif yang dapat ditempuh dalam proses pengambilan keputusan. Terdapat banyak metode yang dapat digunakan oleh pengambil keputusan untuk membantu menemukan solusi atau alternatif yang optimum untuk sebuah masalah. Salah satu metode tersebut adalah Fuzzy Multi Attribute Decision Making (FMADM). Metode ini akan membantu mengambil keputusan pada situasi dimana terdapat banyak alternatif keputusan dengan beberapa kriteria. Oleh karena itu penelitian ini bertujuan untuk merancang dan membangun sistem yang dapat menjadi sebagai alat referensi untuk rekomendasi pemilihan laptop dalam menentukan laptop yang sesuai dengan kebutuhan dan anggaran yang dimiliki, namun keputusan akhir tetap berada di tangan pengambil keputusan atau user.
Analysis of The Influence of Customer Perceived Benefit, Ease of Use and Sales Promotion on The Decision to Use Digital Wallets for Shopeepay Customers Frans Sudirjo; Helmy Syamsuri; Ainil Mardiah; Agung Widarman; Yulia Novita
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 3
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i3.304

Abstract

This study looks at how factors like convenience, utility, and sales promotion affect people's decisions to use multiple e-wallets at once. Because the respondents surveyed utilize e-wallets, and because it is impossible to anticipate how many users there will be over time, this study uses an infinite population. Purposive sampling was employed to choose the sample for this study. Thus, the researcher decided that 250 respondents who had used e-wallets would make up the sample. Researchers use questionnaires to gather data. The questionnaire was disseminated by the researchers via social media. Multiple linear regression analysis with the aid of SPSS software is the data analysis technique used in this study. T-statistics are applied to test this proposition. The choice to use an e-wallet is significantly influenced by sales promotions. Choosing to use an e-wallet is strongly influenced by convenience. The choice to use an e-wallet is significantly influenced by its usability. The decision to utilize an e-wallet is heavily influenced by convenience, usefulness, and sales promotion all at once.
Analysis of The Influence of Customer Satisfaction, Experiental Marketing and E-Service Quality on Loyalty of KAI Commuter Customers Erna Indriastiningsih; Vivid Violin; Muhammad Syafri; Rezky Nurbakti; Loso Judijanto
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 3
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i3.305

Abstract

The goal of this study is to ascertain whether customer satisfaction, service quality, and experiential marketing directly affect consumer loyalty. People who commute by train are participants in this study. This study used a non-probability sampling technique called purposeful sampling, which had a sample size of 100 participants. The data analysis method used in this study is called path analysis. The study's findings show a definite correlation between customer satisfaction and the variable of service quality. Experiential marketing has a direct impact on customer satisfaction. Service excellence and experience marketing elements have a direct impact on customer satisfaction. Service quality has a direct bearing on customer loyalty. The experience marketing factor has a direct effect on customer loyalty. client happiness has a direct bearing on client loyalty. Service excellence, experiential marketing, and customer satisfaction all have a direct bearing on customer loyalty. The service quality factor indirectly influences customer loyalty by influencing client satisfaction. The experiential marketing element indirectly influences customer loyalty by influencing client satisfaction.
Analysis of The Influence of Negative E-Word of Mouth on Brand Disloyalty and Distrust of Digital Payment Application Users Firdaus Yuni Dharta; Haniwijaya Pahlawansah; Amin Budiastuti; Novi Rahayu; Mutiasari
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 3
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i3.307

Abstract

This study examines the possibility that brand mistrust mediates the indirect impact of unfavorable e-WOM on brand disloyalty among users of financial applications. Users of financial applications make up the research's sample population. With a total of 100 respondents, the researchers sampled using the non-probability sampling approach. Quantitative data is the type of information that researchers employ. In this study, questionnaires were used to gather data. Path analysis is the data analysis technique applied by the researchers in this study. According to research findings, bad E-WOM has an impact on consumers' mistrust of brands. Negative E-WOM has an impact on brand disloyalty. Brand disloyalty is not partially influenced by brand mistrust. Negative E-WOM and brand mistrust both have an impact on brand disloyalty simultaneously. Negative E-WOM does not have an indirect impact on brand disloyalty, which is mediated by brand distrust.
Analysis of The Influence of Digital Promotions, Perception of Ease, Transparency and Service Features Toward Public Intention to Use Digital Bank in Money Saving Rezky Nurbakti; Lydia Gustina Putri; David Rindu Kurniawan; Loso Judijanto; Moh. Samsul Arifin
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 3
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i3.308

Abstract

The purpose of this study is to determine whether people's interest in saving in sharia digital banking applications is simultaneously positively and significantly influenced by views of convenience, service features, transparency, and advertising. Purposive sampling, a non-probability sampling technique, was utilized with a sample size of 100 people to select the research sample, which reflects the complete community that is aware of sharia digital banks but has not yet used the program. A survey or questionnaire is the research methodology used here. Multiple linear regression is used in this research's analysis model. Version 25 of SPSS is the tool in use. According to the findings of this study, all independent variables have a partial impact on the dependent variable. People's interest in saving via sharia digital banking applications is significantly and partially influenced by the Perception of Convenience variable. People's interest in saving in sharia digital banking applications is significantly and somewhat positively impacted by the service feature variable. The desire of individuals in saving in sharia digital banking applications is partially positively and significantly impacted by the transparency variable. The promotion variable partially influences peoples' desire to save in sharia digital banking applications in a positive and significant way. According to the study's findings, people's interest in saving in sharia digital banking applications is positively and significantly influenced by their perceptions of convenience, service characteristics, transparency, and promotion.

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