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Contact Name
Liem Gai Sin
Contact Email
journal.ijabim@gmail.com
Phone
+62341366222
Journal Mail Official
journal.ijabim@gmail.com
Editorial Address
AIBPM Publisher JL. Kahuripan No. 9 Hotel Sahid Montana, Malang, Indonesia Phone: +62341366222
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Kab. malang,
Jawa timur
INDONESIA
International Journal of Applied Business and International Management
Published by AIBPM Publisher
ISSN : 26147432     EISSN : 26212862     DOI : https://doi.org/10.32535/ijabim
The International Journal of Applied Business and International Management (IJABIM) is a peer-reviewed journal that provides a platform for scholars, professionals, and policymakers to share pioneering research in international business, management, and economics. Published quarterly, the journal adopts a multidisciplinary approach, promoting diverse perspectives and the dissemination of impactful ideas within the global academic community. It welcomes submissions on a wide range of topics, including marketing, finance, system information management, business ethics, entrepreneurship, global business, consumer behavior, information technology management, change management, business information systems, cost management, and other related fields.
Articles 510 Documents
Banking Strategy in Maintaining Debtor Loyalty: The Mediation Role of Debtor Satisfaction Dewanto, Denny; Binawanputra, Septio Adjie; Yokie, Yokie; Damayanti, Nur
International Journal of Applied Business and International Management Vol 8, No 3 (2023): December 2023
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijabim.v8i3.2114

Abstract

Thel compeltition in thel banking industry is geltting tightelr nowadays, banks should delvellop thel stratelgiels which melelt thel nelelds of currelnt delbtors not only to achielvel delbtor satisfaction, but also to maintain delbtor loyalty. This study aims to idelntify thel factor that influelncel delbtor satisfaction and loyalty in banking industry. Data welrel collelcteld using thel onlinel quelstionnairel of 131 samplels, thel relspondelnt should havel a delbtor status pelriod of at lelast 2 yelars at thel bank. This study usels multivariatel elmployeld PLS-SElM as an analytical tool. Thel relsult found a significant elffelct beltweleln delbtor satisfaction and delbtor loyalty. Thel direlct rellationship analysis relsult shows that pricel and selrvicel quality of markelting staff havel a significant influelncel on delbtor satisfaction and thel indirelct rellationship shows that thel rellationship beltweleln pricel and selrvicel quality of markelting staff on delbtor loyalty is meldiateld by delbtor satisfaction. This study has implications for thel banking selctor, markelting, and relselarchelrs to bel ablel to add insight to thel important variablels which arel factors in increlasing delbtor loyalty. For furthelr relselarch, it is elxpelcteld that thelrel will bel delvellopmelnt of othelr important variablels. 
Antecedents and Consequences of Entrepreneurial Leadership Behaviour in Southeast Minahasa District Government Kula, Agustince Neti; Lapian, Stanss Levynna Hermien Verronica Joyce; Tumbel, Altje Lenny; Budiarso, Novi Swandari
International Journal of Applied Business and International Management Vol 6, No 1 (2021): April 2021
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijabim.v6i1.992

Abstract

The main purpose of this research is to analyse Theory of Planned Behaviour (TPB), bureaucracy culture, Entrepreneurial Leadership Behaviour /ELB, and the performance of government apparatus in Southeast Minahasa District. The design of the data was obtained from 86 respondents who work as the government apparatus in Southeast Minahasa. Data analysis in this study used an alternative method of Structural Equation Modelling (SEM). The findings of the research showed that attitude and perceived behavioural control have significant influence on IEL, and subjective norm does not have significant influence on IEL. The authority has significant influence, but also weak on performance of Government Officials. ELB has the highest contribution for the performance of Government Officials. It means that Entrepreneurial Leadership Behaviour is the answer for public demand for creating a good government.
MACHINE PROCESSING, COOLING, AND MILK PACKAGING WITH 3-IN-1 INTEGRATED PROCESS SYSTEM Pratama, Yan Dwi; Arimbi, Niken Sari Kiss; Hidayat, Muhammad Sefriza Toriq; Anggoro, Fajar Septiawan Dwi; Khalifah, Aisyah Nur; Budijono, Agung Prijo
International Journal of Applied Business and International Management Vol 3, No 1 (2018): August 2018
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijabim.v3i1.77

Abstract

The purpose of this study is to provide solutions to problems that exist in SMEs Cow Milk Momoo, especially the problem of production process that the process is still using the traditional way and the tool is still relatively simple.The method used is to utilize Temperature Controller, Motor Wiper, and Heat Exchanger technology which is soaked in water in Processing machine, cooling, and packing of Cow Milk. The expected result is the increasing of productivity and efficiency of production process so that productivity of SME Cow Milk can be increased 2 times fold which initially yields an average of 100 liters of Cow Milk / day can produce up to 200 liters of Cow Milk / day
A Study of Courier Service Quality and Customer Satisfaction Tang, Rui Qi; Tan, Ying Jie; Tan, Zhi Xuan; Tan, Yean Ting; Almawad, Ghezlan; Alosaimi, Asla
International Journal of Applied Business and International Management Vol 7, No 1 (2022): April 2022
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijabim.v7i1.1447

Abstract

Courier services have grown in popularity due to the recent Covid-19 outbreak. We aim to examine how courier service quality dimensions such as tangibility, reliability, responsiveness, assurance, and empathy can affect customer satisfaction. We conducted an online survey with 159 participants from Malaysia and Kuwait. We found that reliability, responsiveness, and empathy are significantly related to customer satisfaction. Furthermore, we identified that empathy is the most significant factor influencing customer satisfaction. Our study contributes to the prior research on customer satisfaction by showing that service quality dimensions play an important role in influencing customer satisfaction.  
The Effect of Shopping Lifestyle, Hedonic Shopping Motivation, and Sales Promotion on Impulsive Buying Among Gen Z Consumers on E-Commerce Khatimah, Husnul; Harahab, Jamalludin; Amanda, Vina; Indriyani, Devita
International Journal of Applied Business and International Management Vol 9, No 3 (2024): December 2024
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijabim.v9i3.3485

Abstract

In the current digital age, characterized by rapid technological advancement, a multitude of platforms have emerged that offer a plethora of features One such platform is TikTok. However, over time, it has been utilized as a cost-effective and time-efficient means of promotion. Subsequently, TikTok launched TikTok Shop, enabling users to directly purchase products from the application. This study sets out to examine the phenomenon of impulsive buying on the TikTok Shop platform, focusing in particular on the case of Generation Z (Gen Z) consumers in Bekasi who tend to make impulse purchases through TikTok Shop. The sample was selected using the method of purposive sampling, with 100 respondents. The results of the t-test suggest that shopping lifestyle and sales promotion exert a positive and significant influence on impulsive buying. However, hedonic shopping motivation is found to be a non-significant predictor of this behavior. The lack of significance in the influence of hedonic shopping motivation may be attributed to the fact that consumers are primarily influenced by other practical factors. Consequently, further in-depth research is required by other researchers to explore impulsive buying which is influenced by various factors, including economic factors and the services offered.
Service Quality and Consumers Trust Using PT. JNE Gorontalo Branch Taan, Hapsawati
International Journal of Applied Business and International Management Vol 4, No 1 (2019): April 2019
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijabim.v4i1.387

Abstract

Increasing quality of services increasingly gets the attention of companies to increase supply to consumers. The purpose of this study is to find out and analyze: 1) Effect of service quality on consumer decisions, 2) Effect of trust in consumer decisions, 3) Effect of service quality and trust simultaneously on consumer decisions. The sampling method uses non-probability sampling with the accidential sampling technique with a total sample of 96 people. The unit of analysis is consumers who use the services of PT. Gorontalo Branch JNE. Data collection is done through observation and questionnaires. Data were analyzed quantitatively by using multiple regression analysis techniques with SPSS 21 statistical program. The results showed that trust had a significant effect on consumer decisions. Service quality and trust have a simultaneous influence on consumer decisions. The interesting finding from the results of this study is that service quality has no significant effect on consumer decisions. This shows that the quality of service is good, not necessarily consumers decide to use these services. Suggestions / recommendations, the need for companies to improve tangible and assurance indicators related to the availability of facilities and infrastructure in service and attention to guarantees for consumer goods.
Investigation of educational psychology systems, self-efficacy, and student performance : Thematic Content Analysis Harnani, Sri; Budhi Irawan, Cahya; Afriani, Imro'atul
International Journal of Applied Business and International Management Vol 7, No 2 (2022): August 2022
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijabim.v7i2.1601

Abstract

Teachers' education has been examined in the literature on educational psychology. Educational psychology is component of the theory, research, and application of pieces of knowledge.  We investigated whether the predictions of previous studies regarding the relationship between educational psychology and student performance, particularly performance and working memory, could be confirmed. Through a thorough literature review, we compile scientific publications from Science Direct, Google Scholar, and Emerald, as well as books written by education and psychology experts. Using a systematic literature research strategy, we collect scientific papers in order, from selection to analysis. Our research articles were analyzed using content analysis. Because our research is qualitative, the final result is a hypothesis based on the results of previous studies. We conduct research starting with the conceptualization of educational psychology and student work performance. After that, we investigated the relationship between educational psychology systems, self-efficacy, and student performance. After that, we investigated the relationship between educational psychology, self-efficacy, student work performance, and working memory
The Effect of Audit Findings, Local Government Losses, and Follow-up of Audit Recommendations on the Public Services Quality Through the Audit Opinion of Local Government Financial Statements in Sulawesi Saipuloh, Saipuloh; Ismail, Tubagus; Adha, Wahyu Maulid
International Journal of Applied Business and International Management Vol 8, No 3 (2023): December 2023
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijabim.v8i3.2639

Abstract

With the existence of local governments and regional autonomy, the provision of public services will be of higher quality because local governments are close to communities throughout Indonesia. Several factors can influence the quality of public services provided by local governments, such as audit findings, local government losses, follow-up on audit recommendations, and audit opinions on Local Government Financial Statements (LGFS). The purpose of this study is to analyze the direct and indirect effects of audit findings, local government losses, and follow-up on audit recommendations on the quality of public services in Sulawesi in 2020-2021, with the audit opinion of LGFS as an intervening variable. The research analysis method used was SEM-PLS. The results found that audit findings have no significant effect directly on the audit opinion of LGFS and public service quality. Local government losses have a direct negative effect and are significant for the audit opinion of LGFS and the quality of public services. Follow-up on audit recommendations has a positive and significant effect on the audit opinion of LGFS and the quality of public services. The audit opinion of LGFS has no significant effect on the quality of public services. The audit opinion of LGFS is unable to mediate the indirect effect between audit findings, local government losses, and follow-up on audit recommendations on the quality of public services.
Accounting from Chinese Entrepreneur Perspectives Windasari, Ihsanul; Handayati, Puji; Wardoyo, Cipto
International Journal of Applied Business and International Management Vol 5, No 3 (2020): December 2020
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijabim.v5i3.983

Abstract

This research aims to describe the meaning of accounting on Chinese businessperson perspective. It was conducted at Chinese beekeeping in Malang Regency. Observations, interviews, and documentations were used as data collection technique on this study. This study is qualitative research with phenomenology approach focusing on thought, individual and society as the object of analysis. It was interesting to determine how Chinese entrepreneurs perceive accounting since many entrepreneurs believe Chinese entrepreneurs can be relied on. This study contended that Chinese entrepreneurs see accounting as (1) information; (2) calculation (decision based); and (3) accountability.
ENHANCING BUSINESS PERFORMANCE OF SAHID MONTANA HOTEL MALANG IN TOURISM PROGRAM Larasati, Novia; Shinta, Gusti Ayu; Mahendra, Dennis; Sanchez, Vanessa; Denisa, Pinandita; Yulza, Della Fany; Almutari, Naser B M AA
International Journal of Applied Business and International Management Vol 2, No 2 (2018): May 2018
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijabim.v2i2.14

Abstract

Sahid montana is a 5 star hotel located in Malang. The hotel has a herritage-themed design, which makes Sahid hotel has its own advantages from other hotels. Sahid Montana wants his hotel to be known internationally. The idea for Sahid Montana if want go international are to create an attractive package for the tourists so will be interested and create activities such as learning traditional dance and learning to make batik. Sahid Montana does not have a target country because Sahid Montana wants all customers from all the countries can stay at Sahid Hotel. If want to succeed until the international level it will require some strategies in doing promotions such as creating websites and join some events in Festival Beautiful Indonesia in abroad.