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International Journal of Applied Business and International Management
Published by AIBPM Publisher
ISSN : 26147432     EISSN : 26212862     DOI : https://doi.org/10.32535/ijabim
Core Subject : Economy, Humanities, Science, Education, Social,
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences
The International Journal of Applied Business and International Management (IJABIM) is a peer-reviewed journal that provides a platform for scholars, professionals, and policymakers to share pioneering research in international business, management, and economics. Published quarterly, the journal adopts a multidisciplinary approach, promoting diverse perspectives and the dissemination of impactful ideas within the global academic community. It welcomes submissions on a wide range of topics, including marketing, finance, system information management, business ethics, entrepreneurship, global business, consumer behavior, information technology management, change management, business information systems, cost management, and other related fields.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis dan Menejemen Intetrnasional
Articles 535 Documents
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When Workload Meets Emotional Labor: Service Performance in Hotel Rooms Division ER Ummi Kalsum; Ananta Budhi Danurdara; Anwari Masatip
International Journal of Applied Business and International Management Vol 10, No 3 (2025): December 2025
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijabim.v10i3.4607

Abstract

Employees in hotel rooms division operate under high operational pressure while maintaining continuous interaction with guests, making workload and emotional labor critical determinants of service performance. This study examines how workload and emotional labor influence service performance through job satisfaction among front office and housekeeping employees in Indonesian hotels. Grounded in the Job Demands–Resources framework, a quantitative approach was employed using survey data from 238 employees, analyzed with Partial Least Squares Structural Equation Modeling (PLS-SEM). The results show that workload and emotional labor have negative and significant effects on both service performance and job satisfaction. Workload demonstrates a stronger effect compared to emotional labor, indicating that operational pressure functions as the primary constraint in rooms division work. Job satisfaction has a positive and significant effect on service performance and represents the strongest predictor in the model. Furthermore, job satisfaction partially mediates the relationships between job demands and service performance, indicating that performance is shaped by both direct operational constraints and employees’ psychological responses. These findings highlight the importance of integrating operational and emotional demands in managing service performance in hotel rooms division
Digital Self-Regulation, Workplace Agility, and Technostress: A Sequential Pathway to Employee Productivity in Emerging Economies Eka Suhartini; Alim Syariati
International Journal of Applied Business and International Management Vol 10, No 3 (2025): December 2025
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijabim.v10i3.4518

Abstract

This study aims to examine how self-regulation influences employee productivity in digitally intensive work environments by incorporating workplace agility and technostress as mediating mechanisms. Extending the Job Demands–Resources framework, this study contributes by conceptualizing self-regulation as a dual-function personal resource that enhances adaptive capacity while simultaneously increasing exposure to technostress, thereby challenging linear assumptions in digital workforce research. Using a quantitative explanatory design, data were collected from 183 employees in technology-driven settings and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results show that self-regulation significantly increases workplace agility and technostress, while workplace agility further enhances both technostress and productivity. Technostress also exerts a positive effect on productivity, indicating the presence of functional strain. Mediation analysis confirms complementary and sequential pathways linking self-regulation to productivity. These findings imply that organizations should cultivate self-regulation and agility while managing technostress as a productive, yet controlled, pressure.
The Influence of Cascading, E-Planning, and E-Budgeting on the Effectiveness of Budget Absorption in Bekasi City Government Agencies: Human Resource Competence in Financial Management as a Mediating Variable and Budget Planning Quality as a Moderating Variable Idel Eprianto; Jhonni Sinaga
International Journal of Applied Business and International Management Vol 10, No 3 (2025): December 2025
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijabim.v10i3.4558

Abstract

Budget absorption in local government agencies (OPDs) is often hindered by delays in implementation at the beginning of the year and a concentration of spending at the end of the year, thereby reducing program effectiveness. This study aims to analyze the influence of cascading, e-planning, and e-budgeting on the effectiveness of budget absorption, with the competence of financial management personnel as the mediating variable and the quality of budget planning as the moderating variable. The research method employs a quantitative approach using Structural Equation Modeling (SEM) based on SmartPLS. Data were collected via a questionnaire administered to local government agencies in the City of Bekasi. Results of the outer model test indicate that all constructs are valid and reliable (factor loadings 0.70; AVE 0.50; CR 0.80; HTMT 0.90). R² values of 0.68 for budget absorption effectiveness and 0.62 for planning quality indicate a strong explanatory power of the model. Hypothesis testing results prove that cascading, e-planning, and e-budgeting have a positive effect on budget absorption effectiveness. Human resource competency acts as a significant mediator, while planning quality strengthens the relationship between human resource competency and budget absorption effectiveness. This study confirms that budget absorption effectiveness depends not only on digital systems but also on strengthening human resource capacity and planning quality.
Fraud Patterns in BPK-RI Findings and Strategies to Minimize Corruption in Southeast Sulawesi Local Governments Burhanuddin Burhanuddin; Wulandari Pryangan; Nita Hasnita
International Journal of Applied Business and International Management Vol 11, No 1 (2026): April 2026
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijabim.v11i1.4582

Abstract

This study aims to analyze fraud patterns found in audit reports by the Audit Board of the Republic of Indonesia (BPK-RI) as an effort to minimize corruption in local governments in Southeast Sulawesi Province. The methods used are descriptive qualitative and quantitative approaches, employing secondary data from the Audit Reports (LHP) and Regional Audit Summaries (IHPD) of BPK-RI for the 2021–2024 period. The analysis was conducted through content analysis to classify findings into expenditure, revenue, assets, administration, and receivables categories, as well as pattern matching to identify recurring fraud modus operandi. The results indicate that fraud is systemic and most predominantly occurs in the expenditure category (47%), particularly in the form of mark-ups, overpayments, and fictitious projects. Four main patterns were identified, including administrative negligence, procurement mark-ups, asset misappropriation, and regional revenue embezzlement. The implications of the study emphasize the need to strengthen internal control systems, digitalize financial governance through e-procurement and e-payment, and implement regulations and a culture of integrity as preventive strategies to minimize corruption in local governments.
Work Engagement, Psychological Capital, and Employee Performance: The Mediating Role of Employee Well-Being in the Banking Industry Resty Ismawanti; Imas Komariyah; Yudi Wahyudin Suwandi
International Journal of Applied Business and International Management Vol 10, No 3 (2025): December 2025
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijabim.v10i3.4618

Abstract

The banking industry increasingly requires employees who can sustain performance amid digital transformation, service pressure, and stricter operational targets. This study examines the influence of work engagement and psychological capital on employee performance, with employee well-being as a mediating variable at PT Bank Tabungan Negara (Persero) Tbk. A quantitative explanatory design was applied using survey data from 64 employees selected through simple random sampling. Data were collected using a structured five-point Likert questionnaire and analyzed through validity and reliability tests, classical assumption tests, multiple linear regression, and Sobel mediation testing using SPSS. The results show that work engagement significantly affects employee well-being (b = 0.312, p = 0.001) and employee performance (b = 0.298, p = 0.001). Psychological capital also significantly affects employee well-being (b = 0.298, p = 0.002) and employee performance (b = 0.276, p = 0.002). Employee well-being significantly improves employee performance (b = 0.421, p 0.001) and partially mediates both relationships. These findings emphasize that employee performance can be strengthened by developing engagement, psychological capital, and workplace well-being as integrated human resource strategies.

Page 54 of 54 | Total Record : 535

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