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Community Services and Social Work Bulletin Research and Community Service Institute Universitas Muhammadiyah Tangerang. Jl.Perintis Kemerdekaan 1 No.33 Cikokol Tangerang, Indonesia
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Community Services and Social Work Bulletin
ISSN : 30323002     EISSN : 2828027X     DOI : 10.31000/cswb
Community Services and Social Work Bulletin (E-ISSN 2828-027X) an academic journal published by Research and Community Service Institute, Universitas Muhammadiyah Tangerang , Indonesia. Community Services and Social Work Bulletin, an academic journal and innovative resources for research topics in the field of community services, community development, social work, social policy, and related fields. Our offerings span the curriculum and reflect our commitment to quality social work content that goes beyond the classroom and focuses on action, advocacy, practice, and sustainability.
Arjuna Subject : Umum - Umum
Articles 54 Documents
Community Empowerment Via Academic-Community Partnerships In Tourism Event Management: A Case Study Of Lanta Nice Beach Resort Bagus, Alif; Rohim, Abdul; Khazinatul Khaeriah, RD. Hera merdeka; Hayati, Asfitri
Community Services and Social Work Bulletin Vol 5, No 1 (2025): Community Services and Social Work Bulletin Volume 5 No. 1 2025
Publisher : Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/cswb.v5i1.14004

Abstract

Lanta Nice Beach Resort demonstrates significant potential for sustainable tourism growth through strategic collaboration between university students and the local community. This study examines a community-based event development initiative, wherein multidisciplinary students engage in capacity-building programs to enhance local tourism attractiveness. The program employed a combination of workshops, discussions, and practical training focused on event planning, marketing strategies, and operational execution. Data were collected through participant surveys and program evaluations to assess knowledge acquisition and perceived benefits. Findings reveal that over 80% of participants reported improved understanding of tourism event management, while 90% acknowledged tangible benefits for local tourism development. Key outcomes include the design of flagship events, such as cultural festivals and art performances, intended to attract both domestic and international visitors. Furthermore, active community participation reflects increased awareness of local cultural identity and the importance of sustainable tourism practices. This research highlights the efficacy of student-community collaboration in co-creating tourism experiences that stimulate economic development, foster cultural preservation, and enhance visitor engagement. The study provides actionable insights for policymakers and practitioners seeking to implement community-driven tourism initiatives in coastal destinations, emphasizing the integration of educational resources with local stakeholder engagement to achieve long-term tourism growth.
Publikasi dan Penelitian Tindakan Kelas dalam Rangka Peningkatan Kapasitas Guru Saputra, Nisvu Nanda; Andriyani, Retno; Yazidah, Nok Izatul; Baist, Abdul
Community Services and Social Work Bulletin Vol 4, No 2 (2024): Community Services and Social Work Bulletin Volume 4 No. 2 2024
Publisher : Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/cswb.v4i2.14228

Abstract

Pengabdian kepada masyarakat ini bertujuan untuk meningkatkan kapasitas guru dalam melaksanakan penelitian tindakan kelas (PTK) dan publikasi ilmiah. Keterampilan ini penting untuk pengembangan profesionalisme guru dan peningkatan kualitas pembelajaran. Banyak guru menghadapi kendala dalam memahami metodologi PTK yang benar dan dalam menyusun laporan yang memenuhi standar publikasi. Selain itu, minimnya pemahaman tentang berbagai platform publikasi ilmiah juga menjadi hambatan. Kegiatan pengabdian ini dilaksanakan melalui serangkaian workshop interaktif dan pendampingan individual. Materi yang disampaikan meliputi konsep dasar PTK, tahapan pelaksanaan, teknik pengumpulan dan analisis data, serta penyusunan laporan PTK yang sistematis. Peserta juga dibekali dengan strategi menulis artikel ilmiah dan pengenalan jurnal-jurnal pendidikan yang relevan. Metode pendampingan difokuskan pada praktik langsung, di mana peserta didorong untuk mengidentifikasi masalah di kelas mereka, merancang PTK, dan menyusun draf laporan. Hasil pengabdian menunjukkan adanya peningkatan signifikan dalam pemahaman dan keterampilan guru terkait PTK dan publikasi ilmiah. Guru-guru menjadi lebih percaya diri dalam merencanakan dan melaksanakan PTK, serta termotivasi untuk mempublikasikan hasil penelitian mereka. Diharapkan, peningkatan kapasitas ini akan berdampak positif pada peningkatan kualitas pembelajaran di kelas dan mendorong budaya penelitian di kalangan guru
Restaurant Service System During Special Events Based On International Experience At Lanta Nice Beach Resort, Thailand Nuranissa, Dinda Widy; Rohim, Abdul; Kartini, Raden Asri; Adrial, Adrial
Community Services and Social Work Bulletin Vol 5, No 1 (2025): Community Services and Social Work Bulletin Volume 5 No. 1 2025
Publisher : Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/cswb.v5i1.14006

Abstract

This study examines the strategic role of restaurant servers in enhancing guest experience and operational success during major festive events, specifically Christmas and New Year’s celebrations at Lanta Nice Beach Resort, Thailand. Based on insights from an international internship program, the paper underscores how restaurant staff perform multiple roles that extend beyond food delivery, including creating an inviting atmosphere, facilitating communication between guests and management, and serving as cultural intermediaries in a multicultural hospitality setting. The analysis identifies core responsibilities of servers, highlights service challenges during peak demand, and emphasizes the competencies required to accommodate diverse international guests. Findings reveal that effective restaurant service relies on a combination of technical proficiency, interpersonal communication, cultural sensitivity, and stress management under time constraints. These results contribute to a deeper understanding of frontline hospitality roles in tourism studies and offer practical implications for workforce training, event management, and service quality improvement in resort settings.
Upaya Penguatan Pariwisata Budaya melalui Penyelenggaraan Event di Lanta Nice Beach Resort, Thailand Sari, Asri Nurmala; Rohim, Abdul; Respati, Rella Dwi; Isaghoji, Isaghoji
Community Services and Social Work Bulletin Vol 5, No 1 (2025): Community Services and Social Work Bulletin Volume 5 No. 1 2025
Publisher : Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/cswb.v5i1.14005

Abstract

Kegiatan upaya terkait penguatan pariwisata budaya melalui penyelenggaraan event kepada tamu dari mancanegara di Lanta Nice Beach Resort, Koh Lanta, Krabi, Thailand yang memiliki potensi alam dan budaya yang kuat dalam industri pariwisata, melalui program Kuliah Kerja Nyata (KKN) yang bertujuan untuk mempertahankan seni dan budaya Thailand melalui industri pariwisata, memberikan pengetahuan mendalam terkait budaya lokal dan pengalaman yang menyenangkan dan berkesan bagi tamu mancanegara. Upaya ini berupa penyelenggaraan event yang juga bertepatan dengan perayaan internasional yaitu Christmast Eve. Dalam kegiatan ini dilakukan pendekatan partisipasi langsung, mahasiswa berperan sebagai pembawa acara (MC) dan berpartisipasi dalam berbagai bagian penyelenggaraan acara. Upaya ini membuat para tamu mancanegara mendapatkan pengetahuan baru tentang budaya lokal, mendapatkan pengalaman yang lebih berkesan saat menginap di resort, serta membantu mempertahankan seni dan budaya lokal Thailand kepada generasi mendatang. Pelaksanaan upaya melalui interaksi dengan para tamu menunjukkan antusiasme mereka dalam memberikan tanggapan. Penyelenggaraan Event di Lanta Nice Beach Resort dapat menjadi model dalam penguatan pengalaman akademik mahasiswa serta strategi penguatan budaya dalam industri pariwisata internasional.