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Boni Saputra
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Publicness: Journal of Public Administration Studies
Published by Universitas Negeri Padang
ISSN : 28301714     EISSN : 28300963     DOI : https://doi.org/10.24036/publicness.v1i1
Core Subject : Social,
Social Sciences
PUBLICNESS: Journal of Public Administration Studies ISSN 2830-1714 (Print) ISSN 2830-0963 (Electornic) is a peer-reviewed scientific and open access journal published by Universitas Negeri Padang. The journal is dedicated to disseminating the conceptual thoughts, ideas, and research results that have been achieved in the area of public administration, public policy and public service management – translating theory for practice and practice into theory. PUBLICNESS: Journal of Public Administration Studies is a truly global journal in scope, covering developed, emerging and transitional states, nonprofit and nongovernmental organizations, and all areas of public activity. We welcome theoretical, analytical, quantitative, qualitative, empirical, and practitioner-based, as well as individual country-based, region-based, and especially comparative works.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 206 Documents
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Kualitas Pelayanan Laporan Polisi Model C pada Sentra Pelayanan Kepolisian Terpadu Resor Metro Tangerang Kota Chandra Tirtana, Reza; Khoirul Anwar, Muhammad
PUBLICNESS: Journal of Public Administration Studies Vol. 2 No. 4 (2023): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v2i4.131

Abstract

The Tangerang City Metro Police SPKT Unit as one of the agencies serving the community is required to have adequate quality. The problem that arises is the lack of quality of service at the Tangerang City Metro Police SPKT which is characterized by inadequate facilities. The purpose of this study is to analyze the quality of the Model C Police Report service at the Integrated Police Service Center for the Tangerang City Metro Resort in providing services to the community. This research uses a qualitative method and data collection using observation, interviews and documents. Data analysis in this research uses the service quality dimensions namely Tangible, Reliability, Responsiveness, Assurance, and Emphaty. Based on the results of data analysis and discussion of the research that has been carried out, it can be concluded that the services provided by SPKT Polres Tangerang Metro Kota are not good enough because there are still deficiencies in the indicators in each dimension, namely Tangible, Reliability, Responsiveness, Assurance, and Empathy.
Evaluasi Kinerja Rumah Sakit Islam Ibnu Sina Padang Panjang Menggunakan Perspektif Balance Scorecard Mutia, Nida; Assyahri, Wahib; Putri Oktaviane, Diga
PUBLICNESS: Journal of Public Administration Studies Vol. 2 No. 4 (2023): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v2i4.141

Abstract

Padang Panjang with the Balance Scorecard model which describes hospital performance in 2021-2022. This research was conducted using a mixed methods method using a case study at the Ibnu Sina Islamic Hospital, Padang Panjang. The data used in this research is primary data through questionnaires and secondary data through observation and document review. Performance measurement using the Balance Scorecard method includes four perspectives, namely financial, customer, internal business processes, growth and learning. The results of measuring the performance of Ibnu Sina Islamic Hospital Padang Panjang in 2021-2022 from a financial perspective are very good. From a customer perspective: patient satisfaction and patient retention are good, patient acquisition is not good. Internal business process perspective: (BOR), (ALOS), (BTO) and (TOI) are not good. Growth and learning perspective Employee satisfaction, turnover and employee productivity are good, employee training is still not good. Of the 15 performance indicators measured, 9 indicators have reached the standard/target (60%), while the other 6 indicators (40%) have not reached the standard/target.
Kendala Peran Pemerintah Kota Gunungsitoli dalam Meningkatkan Kesiapsiagaan Masyarakat terhadap Resiko Bencana Gempa Bumi Septin, Septin; Alhadi, Zikri
PUBLICNESS: Journal of Public Administration Studies Vol. 3 No. 2 (2024): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v3i1.154

Abstract

This research aims to identify the factors that become obstacles in the implementation of the role of the Gunungsitoli City Government in improving community preparedness for earthquake disaster risk. This research is a qualitative study that applies the descriptive method. The research findings indicate that there are two obstacles that hinder the role of Gunungsitoli City in improving community preparedness for earthquake disaster risk, namely internal and external obstacles.
Keterlibatan Stakeholder dalam Penyusunan Rencana Pembangunan Jangka Menengah Daerah (RPJMD) Kabupaten Padang Pariaman Permata Muspita, Cici; Yusran, Rahmadani
PUBLICNESS: Journal of Public Administration Studies Vol. 3 No. 4 (2024): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v3i1.158

Abstract

Inclusive policies from a democratic perspective is an issue that has received important attention from various public policy scientists. Specifically, one of the stakeholder engagement forums in Indonesia is called the Development Planning Conference (Musrenbang). Musrenbang is the first step in preparing the Regional Medium Term Development Plan. The main objective of this musrenbang is to accommodate and prioritize activities based on community needs obtained from deliberations. This research is a documented case study which aims to determine stakeholder involvement and obstacles in preparing the RPJMD. The results of this research are that Padang Pariaman Regency has made positive efforts to involve stakeholders in the process of policy formulation and development planning. Even though various efforts have been made to involve stakeholders, there are still obstacles related to the active involvement of various parties. Lack of understanding and enthusiasm for regional development is one of the inhibiting factors in active stakeholder participation. Knowing the obstacles faced in stakeholder involvement in the RPMJD to fulfill the aspirations of the program to be implemented optimally. It is important to strengthen the capacity of stakeholders regarding planning so that they have a deeper understanding of development issues and the planning process. By strengthening involvement and collaboration with various stakeholders, it is hoped that the Padang Pariaman Regency development plan can be more responsive to community needs and support sustainable development and have a positive impact on all levels of society.
Gaya Kepemimpinan Kepala Desa dalam Meningkatkan Partisipasi Masyarakat pada Program Pembangunan Fisik Desa T. Egho, Febrianus; Putu Yoga Bumi Pradana , I; Petrus Sayrani, Laurensius
PUBLICNESS: Journal of Public Administration Studies Vol. 2 No. 4 (2023): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v2i4.160

Abstract

This research aims to determine the leadership style and the factors behind the village head's leadership in increasing community participation in village development and to determine the stages of community participation in Tarawali Village. This research uses a qualitative method with a descriptive approach. The selection of informants used a purposive sampling technique. The findings show that: 1) the leadership style as assessed by the construction of irrigation, farming roads and houses of worship in Tarawali Village has quite good communication, good responsibility and good motivation, but on average, community participation is still lacking due to the leadership role the village head is considered not optimal; 2) types of community participation in Tarawali Village, namely initiative participation, legitimacy and execution. This research discusses leadership styles related to communication focus, responsibility and motivation. The originality is that this research discusses the factors behind the less-than-optimal development process in more depth. In addition, this research identifies types of community participation. This research has limitations in the number of informants and simple question instruments.
Pengawasan Pemerintah Daerah dalam Penyediaan Air Bersih oleh PDAM Kota Padang Panjang Eka Putri, Mery; Permana, Iip
PUBLICNESS: Journal of Public Administration Studies Vol. 3 No. 2 (2024): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v3i1.161

Abstract

This study analyzes empirically the Supervision of Local Government in the Provicion of Clean Water by PDAM Padang Panjang City. The data analysis thecnique using MAXQDA software application.  This research uses qualitatif methods with a descriptive approach. With a location in Padang Panjang City. Data collected by interview and documentation. The results of this study indicate thet supervision is carried out by means of indirect supervision where the PDAM reports the results of its to the Regional Government.
Pengaruh Kinerja Pegawai terhadap Kepuasan Masyarakat di Nagari Simalanggang Kecamatan Payakumbuh Kabupaten Lima Puluh Kota Putri Maharani, Friska; Lanin, Dasman
PUBLICNESS: Journal of Public Administration Studies Vol. 3 No. 2 (2024): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v3i1.162

Abstract

The background to this research arises from the awareness that there are some people who feel dissatisfied with the performance of employees in Nagari Siamalanggang. So this research aims to determine the effect of employee performance on community satisfaction in Nagari Simalanggang. In this study, researchers applied quantitative research methods. Quantitative data was collected using a Likert scale questionnaire which had been tested for validity and reliability. The data analysis technique used in this research uses descriptive analysis techniques. This research was conducted in Nagari Simalanggang, Payakumbuh District, Limapuluh Kota Regency with a total of 317 respondents. Based on the research results, it shows that the influence of employee performance on community satisfaction is 60.7%, while the remaining 39.3% is influenced by other factors outside the variables. Then, the significance level is at the value 0.000, which is if the Sig. = 0.000 which means the significant value < significant criteria (0.05). So it can be said that employee performance has a significant influence on community satisfaction. Overall, the employee performance variable has a Respondent Achievement Rate (TCR) of 75.24%, which is in the good category. Then the overall community satisfaction variable obtained by the Respondent Achievement Level (TCR) was 75.53%, which is in the good category.
Eksplorasi E-Governance: Menjawab Tantangan Implementasi E-Commerce Era VUCA di Indonesia Astuti, Ismaya Indri; Sulisman, Alya Nurayu; Br Tarigan, Sri Ropika Dana
PUBLICNESS: Journal of Public Administration Studies Vol. 2 No. 4 (2023): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v2i4.163

Abstract

Digital transformation has emerged as a key driver in realizing Indonesia's golden ambitions by 2045. The digital economy stands out as a primary sector experiencing significant growth, particularly in the realm of electronic commerce or E-Commerce. The growth of E-Commerce in Indonesia not only promises opportunities but also poses complex challenges amidst the dynamics of the VUCA era (Volatility, Uncertainty, Complexity, and Ambiguity). This qualitative research, utilizing a descriptive approach, draws data from literature studies. The study aims to analyze the pivotal role of E-Governance in creating a conducive environment for digital economic growth while addressing the complex challenges arising from rapid changes and uncertainties in the VUCA era. The presence of E-Commerce in Indonesia has created legal and regulatory uncertainties to navigate the disruptions in the digital market. Swift changes in information and technology raise concerns about data security among the public. The exploration of E-Governance is framed within three main elements: support, capacity, and value. These elements collectively address how E-Governance is utilized to confront the challenges in the E-Commerce ecosystem in the VUCA era in Indonesia.
Aksesibilitas Pelayanan Publik Bagi Penyandang Disabilitas di Kota Palu Srifridayanti, Srifridayanti; Sussanti, Sussanti; Samkamaria, Samkamaria; Nurvianti, Dewi
PUBLICNESS: Journal of Public Administration Studies Vol. 2 No. 4 (2023): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v2i4.164

Abstract

This study aims to determine efforts to fulfill the accessibility of public services for persons with disabilities in Palu City. This research uses qualitative research with a descriptive design, which is research that provides a careful description of certain individuals or groups about the circumstances and symptoms that occur. The results showed that the Palu City Government already commits to paying attention to persons with disabilities. However, in reality, it can be seen from the research results that there are still many public facilities that are not optimal in providing easy access to services for persons with disabilities. Public facilities in Palu City do not entirely ignore accessibility standards, meaning that there are public facilities that are good enough but more are not optimal, this is due to the lack of knowledge and understanding of the city government as a policy maker on the reference standards for accessibility for persons with disabilities.
Evaluasi Program Pelayanan Publik Mobil Perpustakaan Keliling dalam Meningkatkan Budaya Literasi Siswa-Siswi Kabupaten Bintan Nur Kahana, Kartini; Ananda, Almar; Wilyanti, Dina
PUBLICNESS: Journal of Public Administration Studies Vol. 2 No. 4 (2023): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v2i4.165

Abstract

Based on the objectives of the mobile library car public service program in improving the literacy culture of Bintan Regency students. The Regional Library and Archives Office conducts a mobile library car tour by visiting various schools. This study aims to determine the evaluation of the mobile library car public service program in improving the literacy culture of Bintan Regency students. This research uses qualitative research methods with a descriptive approach. The location of this research is at the Regional Library and Archives Office of Bintan Regency. The results and discussion show that to achieve the goal of increasing the literacy culture of Bintan Regency students, the District Library and Archives Office has implemented the public service program to schools and the reciprocity obtained results in positive things and hopes to come back to provide a forum for students.

Page 11 of 21 | Total Record : 206

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