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Engineering and Technology International Journal (EATIJ)
Published by Yayasan Cendikia Mulia Mandiri
ISSN : -     EISSN : 2714755X     DOI : 10.55642
Core Subject : Science, Agriculture, Engineering,
Aerospace Engineering Agriculture, Biological Sciences & Forestry Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Mechanical Engineering
Engineering And Technology International Journal is a scientific journal published by the Cendikia Mulia Mandiri Foundation for the development of publications for researchers in the field of Engineering and Technology in Indonesia and as a means of publishing research results and sharing the development of engineering science and technology. which have never been published before in the form of research or applied research articles articles related to technological developments and management used in the industrial world.
Arjuna Subject : Teknik (semua kategori) - Teknik (Lain-Lain)
Articles 142 Documents
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Towards Integrated Smart Tourism Systems in Urban Destinations: A Systematic Literature Review on End-to-End Journey and SME Digital Integration Veza, Okta; Arifin, Nofri Yudi; Agustini, Sherly
Engineering and Technology International Journal Vol 8 No 01 (2026): Engineering and Technology International Journal (EATIJ)
Publisher : YCMM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55642/eatij.v8i01.1238

Abstract

The rapid development of digital technologies has significantly transformed the tourism sector, particularly in urban destinations characterized by complex ecosystems and diverse stakeholders. Smart tourism systems have emerged as a key approach to enhancing service efficiency, improving tourist experiences, and enabling data-driven decision-making. However, existing studies are still fragmented and largely focus on partial implementations, lacking comprehensive end-to-end integration. This study aims to conduct a systematic literature review on smart tourism systems in urban destinations, with a focus on system integration, end-to-end tourist journey, and Small and Medium Enterprises (SMEs) digital integration. The review was conducted using selected articles from reputable international journals published between 2023 and 2025. The analysis categorizes the studies into three groups: same system and same scope, same system and similar scope, and same system and different scope. The results indicate that only a limited number of studies have developed fully integrated smart tourism systems, while most studies focus on specific components or are applied in different domains. In addition, stakeholder integration and SME digital inclusion remain key challenges in developing comprehensive smart tourism ecosystems. This study contributes by identifying research gaps and proposing future research directions focused on developing integrated, scalable, and inclusive smart tourism systems. The findings are expected to support the advancement of smart tourism system design in urban destinations.
Data Driven Smart Tourism Management: A Literature Review on System Integration, Digital Tourist Journey, and UMKM Connectivity in Smart Cities Agustini, Sherly; Veza, Okta; Arifin, Nofri Yudi; Setyabudhi, Albertus Laurensius
Engineering and Technology International Journal Vol 8 No 01 (2026): Engineering and Technology International Journal (EATIJ)
Publisher : YCMM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55642/eatij.v8i01.1239

Abstract

The rapid development of smart city initiatives has significantly transformed the tourism sector through the adoption of digital technologies and data-driven systems. This study aims to analyze the development of data-driven smart tourism management by focusing on system integration, digital tourist journey, and UMKM connectivity within smart city environments. A Systematic Literature Review (SLR) method was employed to examine 30 relevant articles published between 2020 and 2025. The findings indicate that most studies utilize similar methodological approaches but are applied to different research objects, resulting in fragmented research outcomes. Furthermore, the lack of integration among systems and limited involvement of UMKM in digital platforms remain major challenges in developing effective smart tourism ecosystems. This study highlights the need for integrated, interoperable, and scalable smart tourism systems supported by advanced technologies such as artificial intelligence, big data analytics, and Internet of Things (IoT). The results of this study provide a conceptual foundation and research directions for developing more comprehensive and sustainable smart tourism systems in smart city contexts.

Page 15 of 15 | Total Record : 142

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