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Contact Name
Fitri Apriani
Contact Email
nejeshjournal@gmail.com
Phone
+6287889469421
Journal Mail Official
nejeshjournal@gmail.com
Editorial Address
Jl. Inspeksi Saluran No. 1 Kalimalang Jakarta Timur
Location
Kota adm. jakarta timur,
Dki jakarta
INDONESIA
Best Journal of Administration and Management
ISSN : -     EISSN : 2964657X     DOI : https://doi.org/10.56403/bejam
Best Journal of Administration and Management is a periodical scientific journal published based on scientific journal principles aimed at publishing scientific works resulting from research, development and literature studies in the field of Administration and Management, and Scope this journal: Accounting, Banking, Taxation, Human Resource Management Administration, Marketing, Transportation Management, Industrial Management, Informatics Management, Public relations Advertising, Communication and Media Management, Social Welfare Science, Public administration, Socio-Political Science Public policy, Tourism
Articles 90 Documents
The Influence of Work-Life Balance and Job Satisfaction on Employee Performance at UMKM Menteng Jaya Mawardi, Ganang Roger; Sudari, Suci Ayu; Pambreni, Yuni
Best Journal of Administration and Management Vol 4 No 1 (2025): Best Journal of Administration and Management
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/bejam.v4i1.334

Abstract

This study aims to determine the effect of Work Life Balance and job satisfaction on employee performance at UMKM Menteng Jaya. Employee performance is one of the key factors in increasing productivity and business sustainability, especially in the UMKM sector. This study uses a quantitative approach with a survey method by distributing questionnaires to all employees of UMKM Menteng Jaya, with a total sampling technique of 56 respondents. The data collected were then analyzed using SPSS software version 27. The results of the study showed that Work Life Balance had a significant effect on employee performance. In addition, job satisfaction was also proven to have a significant effect on employee performance. And Work Life Balance and job satisfaction simultaneously have a significant effect on employee performance. This proves that balanced and satisfying human resource management has a major influence on employee productivity in the UMKM sector.
The Effect of Human Resources Competencies and Work Environment on Employee Performance with Work Motivation as an Intervening Variable at J&T Express Makassar Pratama, Putra Agung; Nurmiati; Wahyudi; Jafar, Akhmad; Sofyan, A. Syathir
Best Journal of Administration and Management Vol 4 No 1 (2025): Best Journal of Administration and Management
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/bejam.v4i1.351

Abstract

This study aims to determine the effect of HR competency and the work environment on employee performance, with work motivation as an intervening variable at J&T Express Makassar. This is an associative study with a quantitative approach. The population in this study were employees working at J&T Express Makassar. This study used a saturated sampling technique due to the small population size; therefore, the sample in this study used the entire population as respondents, totaling 130 people. The study used primary data through a questionnaire. The results indicate that HR competency and the work environment have a positive and significant influence on employee performance. Furthermore, work motivation has been shown to act as an intervening variable, strengthening the relationship between HR competency and the work environment on employee performance.
Challenges of Sharia Compliance Audits in Islamic Banking: An Analysis of Fintech Developments in Indonesia Andriani, Yulia; Habibi, Ahmad; Fasa , Muhammad Iqbal
Best Journal of Administration and Management Vol 4 No 2 (2025): Best Journal of Administration and Management
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/bejam.v4i2.373

Abstract

Digital transformation has encouraged Islamic banking in Indonesia to integrate financial technology (Fintech) to improve efficiency and competitiveness. This study aims to examine the application of fintech in Islamic banking, its impact on sharia compliance, and evaluate the effectiveness of supervision in the digital age. This study uses a library approach with qualitative content analysis, as well as the theoretical framework of diffusion of innovation and Islamic financial law. The study found that although Fintech facilitates the implementation of Sharia principles through profit-sharing/buying and selling schemes and contract transparency, there are tensions between digital automation and Sharia accountability that could potentially lead to violations of Islamic principles if oversight is not strict. Therefore, the study concludes that there is an urgent need to develop a digital Sharia audit framework that is capable of performing a Sharia-compliant test directly on the system's source code, as well as encouraging collaborative innovation to embed compliance tools into the core of the technology.
Marketing Management of Islamic Financial Services in the Digital Era Hayati, Leni Riski; Habibi, Ahmad; Fasa, Muhammad Iqbal
Best Journal of Administration and Management Vol 4 No 2 (2025): Best Journal of Administration and Management
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/bejam.v4i2.374

Abstract

The research aims to analyze in depth the marketing management of Islamic financial services in the digital era, which is currently at a historical crossroads due to the acceleration of digital transformation and the Industrial Revolution 4.0. This study uses a qualitative approach with the method of Systematic Literature Review (SLR). The results of the analysis indicate that adaptation to the Sharia digital marketing mix (7PS), such as technology-based products and physical evidence that transform into digital evidence, must be integrated with strict Sharia compliance. Managerial success depends on Shariah-compliant innovation, strengthening cybersecurity, and Human Resource Investment with dual competencies, with the Sharia Banking-as-a-Service model proposed as a solution to address inequalities in the digital infrastructure of SMEs.
The Role of Sharia Fintech Implementation in Overcoming Gharar in E-Commerce Transactions to Ensure Sharia Compliance and Transaction Certainty in the Digital Economy in Indonesia Maulida, Reska; Habibi, Ahmad; Fasa, Muhammad Iqbal
Best Journal of Administration and Management Vol 4 No 2 (2025): Best Journal of Administration and Management
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/bejam.v4i2.378

Abstract

The study aims to analyze the strategic role of Sharia Fintech implementation in overcoming gharar elements in e-commerce transactions in order to ensure Sharia compliance and increase transaction certainty in Indonesia's digital economy ecosystem. Gharar in e-commerce often occurs due to non-conformity of goods, quality uncertainty, and lack of transparency of information, where buyers cannot physically verify the goods. Using a qualitative descriptive approach through literature studies, it was found that Sharia fintechs offer mitigation solutions through innovations such as Sharia smart contracts that automate clear contracts, Sharia escrow systems that hold funds until goods are received, and blockchain-based halal traceability technology for product transparency. The results of the study show that the adoption of this technology significantly minimizes ambiguity, reduces the risk of disputes, and increases consumer confidence, but the main challenges still include low Sharia digital literacy and not yet optimal integration across e-commerce platforms.
The Effect of Portfolio Diversification, Systematic Risk, and Stock Liquidity on Individual Investor's Portfolio Performance Fadhilah, Fauziyah; Natasha, Vivi; Hawa, Fariza Putri; Putri, Hasna Khalisha; Mahesa; Pandin, Maria Yovita R
Best Journal of Administration and Management Vol 4 No 2 (2025): Best Journal of Administration and Management
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/bejam.v4i2.381

Abstract

This study aims to analyze the influence of portfolio diversification, systematic risk, and stock liquidity on the portfolio performance of individual investors. The research approach used is quantitative with primary data obtained through the distribution of questionnaires to individual investors active in the Indonesian capital market. Sampling was carried out using the purposive sampling method with the criteria of respondents who have at least six months of investment experience. The collected data was analyzed using SPSS through validity, reliability, classical assumption tests, and multiple linear regression analysis. The results of the study show that simultaneously the variables of portfolio diversification, systematic risk, and stock liquidity have a significant effect on the portfolio performance of individual investors. Partially, systematic risk has a positive and significant effect on portfolio performance, while portfolio diversification and stock liquidity do not show a significant effect. These findings indicate that the characteristics of the Indonesian capital market, which are still sensitive to external factors, cause systematic risk to become the dominant factor in determining portfolio performance. This research is expected to contribute to individual investors in understanding the importance of market risk management and the implementation of effective diversification strategies.
The Effect of the Number of Employees and the Number of Offices on the Profitability of Islamic Commercial Banks in Indonesia Andriani, Yulia; Hayati, Leni Riski; Wiraputra, Jhody; Sari, Okta
Best Journal of Administration and Management Vol 4 No 2 (2025): Best Journal of Administration and Management
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/bejam.v4i2.388

Abstract

This study aims to analyze the effect of the number of employees and the number of offices on the profitability of Sharia commercial banks (BUS) in Indonesia for the period 2020-2024. The research method employed is a quantitative approach, utilizing secondary data in the form of monthly time series data sourced from Islamic banking statistics provided by the Financial Services Authority. Data analysis was performed using multiple linear regression with the help of SPSS version 25.0. The results showed that partially, both the number of employees and the number of offices did not have a significant influence on the profitability of Islamic commercial banks in Indonesia. The implications of these findings indicate that physical expansion and increasing the quantity of human resources are no longer the main determinants of profit in the era of digitalization, so bank management needs to switch to operational efficiency strategies and information technology modernization to improve financial performance.
Analysis of Total Quality Management (TQM) Implementation in Improving Human Resource Performance at Amanah Edu Centre Banyuwangi Sanjaya, Liana Widasari Parawangsa; Ellysa, Windy; Astuti, Adinda Dwi; Soleha, Fitriatus; Rosyidah, Elok
Best Journal of Administration and Management Vol 4 No 2 (2025): Best Journal of Administration and Management
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/bejam.v4i2.391

Abstract

This study aims to analyze the implementation of Total Quality Management (TQM) in improving human resources (HR) performance at Amanah Edu Centre Banyuwangi. The research uses a qualitative approach with a case study method. Data were collected through interviews, observations, and documentation. The results show that the implementation of TQM principles, including customer focus, continuous improvement, education and training, as well as employee involvement and empowerment, can enhance the work quality, knowledge, reliability, initiative, and cooperation of HR. Therefore, TQM plays an important role in improving HR performance and the quality of early childhood education services.
Marketing Strategies to Increase Sales (Case Study: Es Cendol SMEs in Sukarame District, Bandar Lampung) Alfitroni, Ahmad Sadam; Purnomo, Agus
Best Journal of Administration and Management Vol 4 No 3 (2026): Best Journal of Administration and Management
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/bejam.v4i3.406

Abstract

This study aims to analyze the marketing strategies implemented by UMKM Es Cendol Ibu Sri in increasing sales in Sukarame District, Bandar Lampung City. This research employs a descriptive qualitative approach using a case study method. Data collection was carried out through in-depth interviews, direct observation, and documentation. The research informants consisted of the owner of UMKM Es Cendol Ibu Sri as the key informant, employees, customers, and related parties. Data analysis was conducted through data reduction, data presentation, and conclusion drawing, using source and method triangulation to ensure the validity and reliability of the research data. The results show that the marketing strategy of UMKM Es Cendol Ibu Sri is still dominated by conventional methods, such as word-of-mouth promotion and direct sales at the business location. This UMKM has strengths in maintaining product quality, using natural raw materials, offering affordable prices, and providing friendly service. Opportunities for business development are open through the utilization of digital marketing, product and packaging innovation, and a strategic business location, although the business faces threats in the form of intense competition and fluctuations in raw material prices.
The Influence of Artificial Intelligence Implementation on Leadership Effectiveness and Human Resource Performance in Higher Education Institutions Purnomo, D Purnomo
Best Journal of Administration and Management Vol 4 No 3 (2026): Best Journal of Administration and Management
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/bejam.v4i3.419

Abstract

The rapid digital transformation in higher education institutions has accelerated the adoption of Artificial Intelligence (AI) to improve managerial effectiveness and workforce productivity. However, empirical evidence regarding the integrated relationship between AI implementation, leadership effectiveness, and human resource performance remains limited. This study aims to examine the direct effect of AI implementation on leadership effectiveness and human resource performance, as well as to analyze the mediating role of leadership effectiveness in this relationship. This research employed a quantitative explanatory design using a survey method. Data were collected from academic leaders and administrative staff at higher education institutions through structured questionnaires distributed using purposive sampling. The research instruments were measured using a five-point Likert scale and tested for validity and reliability. Data were analyzed using Structural Equation Modeling (SEM) to evaluate both direct and indirect relationships among variables. The findings indicate that AI implementation has a positive and significant effect on leadership effectiveness and human resource performance. Leadership effectiveness also significantly influences employee performance and partially mediates the relationship between AI implementation and human resource outcomes. These results demonstrate that AI serves as a strategic enabler, while effective leadership ensures optimal translation of technological adoption into measurable performance improvements. In conclusion, sustainable performance enhancement in higher education requires the integration of intelligent technology and adaptive leadership capability. Future research is recommended to apply longitudinal designs and explore moderating variables such as digital organizational culture and institutional governance structure.