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Journal of Management and Administration Provision
Published by Pusat Studi Pembangunan dan Pemberdayaan
ISSN : 27761282     EISSN : 27761290     DOI : https://doi.org/10.55885/jmap
Core Subject : Economy, Science, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
Journal of Management and Administration Provision (E-ISSN: 2776-1290, P-ISSN: 2776-1282) is an open access and peer reviewed journal includes all the areas of research activities such as Public Administration, Public Services, Management Studies, Human Resource Management, Economic, Trade, Business Administration, Hospitality Management, Facilities Planning and Management.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 152 Documents
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Effectiveness of Fulfilling the Basic Needs of Communities in the Border Area in Nunukan District, North Kalimantan Province Hidayat, Taufik; Ibrahim, Muh. Akmal; Sukri, Sukri; Yunus, Muhammad
Journal of Management and Administration Provision Vol. 4 No. 3 (2024): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v4i3.405

Abstract

Development in the trade sector is an effort or strategic step in development in the border area, one of which is fulfilling the basic needs of the border community in Nunukan Regency, North Kalimantan Province. This study aims to analyze the effectiveness of fulfilling the basic needs of the border community in Nunukan Regency, North Kalimantan Province. This study uses a qualitative approach with data collection methods, namely observation, interviews, and documentation. Data sources consist of primary and secondary data. The data analysis technique used is an interactive analysis model. The informants in this study are parties who are authorized and directly involved in meeting the basic needs of the border area in Nunukan Regency, North Kalimantan Province. The results of the study indicate that the effectiveness in fulfilling the basic needs of border communities in Nunukan Regency, North Kalimantan Province is not yet effective enough. This is because in fulfilling basic needs in the border area, there is no set target. There are no regulations in this case, regional regulations and their derivatives that regulate the fulfillment of basic needs, especially the Transportation Cost Subsidy (SOA). The basis of the Transportation Cost Subsidy (SOA) policy has not been stated in regional regulations and has not been stated in the Governor's regulation. With the limited resources owned by the local government, it cannot accommodate all border area routes in Nunukan Regency, North Kalimantan Province, so the local government chooses and prioritizes the route or route of the Goods Subsidy Program (SOA) in sub-districts that have more demand and needs and are most in need.
Social Media as a Village Government Communication Channel in Improving Public Services to the Community in Minahasa Regency Kalesaran, Edmon Royan; Rondonuwu, Sintje Aneke; Rembang , Meiske M.
Journal of Management and Administration Provision Vol. 4 No. 3 (2024): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v4i3.408

Abstract

Public service issues are still often the main topic in society, starting from the lack of clear information and slow service that occurs in government in various cases, both related to information, administration and implementation of development in various fields, to the lack of resources that are able to provide the best service to the community. The current era of information technology, new media, which includes social media, is certainly one of the right solutions in overcoming communication and information problems for the government, but the problem is whether social media has been used optimally in carrying out public service duties by the government, especially the government in the village. Along with the many complaints from the public regarding government services, even though communication and information technology is already present in the midst of society and the government. This is the basis of this study, to be studied and studied in more depth, using a qualitative research approach, related to how social media becomes a communication channel for village governments in improving public services. Village governments in Minahasa Regency, North Sulawesi Province have not optimally used social media as an information channel in an effort to improve public services. This is evidenced by the lack of official social media from the village government as a media/information channel in supporting public services. Not all village governments have the human resource capabilities that can manage and operate social media well, actively and intensively in providing information to the public regarding programs, policies, and government regulations. Most village governments in Minahasa Regency do not yet have official social media as a medium/channel of information to the public. There are still many village government officials who use their personal social media for the needs of conveying information to the public, even then only when necessary. Obstacles to the Village Government in utilizing social media to improve public services include limited human resources, technological infrastructure, and cultural constraints, these factors affect the effectiveness of communication through social media.
Identification of Motives of Children Working as Street Clowns in Manado City, North Sulawesi Province Palar, Novie R. A.; Kandowangko, Nicolaas; Ruru, Joorie M.; Goni, Shirley Y. V. I.
Journal of Management and Administration Provision Vol. 4 No. 3 (2024): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v4i3.409

Abstract

Various activities are carried out by the community to meet their living needs. One activity that has become a new phenomenon seen in Manado City is street clowns. The phenomenon of street clowns can be found at intersections and at the entrances and exits of the Boulevard shopping area. They try to entertain the general public and drivers so that they get money, although the amount is not much. However, most of these street clowns are of school age and should not be active to earn income. This phenomenon is actually different from the culture of the Manado City Community in carrying out activities to earn income. This study was conducted to identify and analyze the motives of children who work as street clowns in Manado City. The results of this study can be used as a recommendation for the Manado City government in compiling a program to strengthen social institutions in the Community and in maintaining public order in public places. This study will be conducted using a qualitative method with a phenomenological approach. Data were collected through interviews with children who work as street clowns and with the leaders of the Social and Community Empowerment Service and the leaders of the Manado City Civil Service Police Unit. Conducting observations on the activities of street clown professions and collecting other supporting data through internet-based electronic library searches such as Google Scholar and ResearchGate. Data analysis through the stages of data reduction, data presentation and drawing conclusions and data verification. Children who work as street clowns in Manado City are school-age children. The main motive is to help parents meet their living needs through additional income. They come from suburban areas and have a community. The hope of feeling affection and attention and having time to play is very much needed by them.
Public Services in the Field of Basic Health for Mothers and Children in Talawaan District, North Minahasa Regency, North Sulawesi Province Sambiran, Sarah; Kolondam, Helly F.; Punuindoong, Aneke Y.
Journal of Management and Administration Provision Vol. 4 No. 3 (2024): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v4i3.410

Abstract

Maternal mortality rate and infant mortality rate are an indication of the low level of population welfare. Likewise, the high disparity in socio-economic levels - rich and poor, between regions and between urban and rural areas. Therefore, health services for mothers and children are the main priority in health development. The government at all levels of government has established and implemented health programs for mothers and children. However, it has not provided a good impact on the aspect of basic public services. Health services for mothers and children through integrated service posts are more visible at the village level and require serious attention from the government because they are very far from health service centers such as regional hospitals. Therefore, this study was conducted to describe and explain basic public health services for mothers and children in Talawaan District, North Minahasa Regency. This study is considered important from the aspect of public health and related to strengthening social capital in the superior fields of social humanities, arts and culture as well as the development and strengthening of institutional systems, health policies, and community empowerment in the superior fields of health and medicine in the Sam Ratulangi University research strategy plan. Data were collected through interviews with the Head of the Health Service and Health Center, Posyandu officers and pregnant mothers and those with toddlers. Observations were made by looking directly at basic health services in Talawaan District. Secondary data were collected during health service activities and conducting electronic searches on Google Scholar and ResearchGate. The analysis was carried out based on the stages of reduction, interpretation, drawing conclusions and verification/triangulation. The research findings that public services in the field of basic health are accessible, acceptable, fair and safe for mothers and children but are not yet fully efficient and effective in their implementation. The concept found from this study is that the community needs basic health services for mothers and children that are easy to access and accept, fair to all levels of society and medically safe. While the principles of efficiency and effectiveness are more about the interests of the organization in the use of resources and achieving goals.
Implementation of Raw Material Control in Order to Achieve Production Target at PT. Budi Starch N Sweetener Imaduddin, Imaduddin; Dasilpa, Sispa; Malasari, Nur; Sari, Reski Nurlia; Prayoga, Putri Regina
Journal of Management and Administration Provision Vol. 4 No. 3 (2024): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v4i3.414

Abstract

This study aims to describe the Implementation of Raw Material Control in the Framework of Achieving Production Targets at PT. Budi Starch N Sweetener. The type of research used is descriptive qualitative, which is a study intended to collect data and information about a problem and facts about the object and at the research location according to what it is at the time the research takes place. This research was conducted in Likuloe Hamlet, Bontoramba Village, Palangga District, Gowa Regency by selecting 2 (two) sources who were considered representative representing their group consisting of 1 (one) tapioca flour business owner and 1 (one) Head of Production Section. The data collection technique used in this study used in-depth interview techniques, observation, and documentation techniques. The results of the study showed that the tapioca flour business in Likuloe Hamlet, Bontoramba Village, Palangga District, Gowa Regency had carried out good raw material control to achieve production targets.
Innovation of Public Service E-Court of Bojonegoro Religious Court: Study Case of Divorce Case Agustina, Laily Rahma; Taufiq, Ahmad; Swasanti, Ida
Journal of Management and Administration Provision Vol. 4 No. 3 (2024): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v4i3.433

Abstract

This article aims to describe the innovation of the Bojonegoro Religious Court in resolving divorce cases to create good public services and to find out whether there are challenges in developing this e-court application innovation. The problem focuses on how effective e-court innovation is in improving the quality of public services, especially divorce handling and identifying obstacles and aspects that need to be improved so that it becomes a sustainable application in the future. In order to approach this problem, a theoretical reference from M. Roger is used, with 5 innovation attributes, namely: relative advantage, suitability, complexity, possibility of trying and ease of observation. Data was collected through a case study approach, interviews, observations, and analyzed qualitatively. This study concludes that in this modern era the government is required to create a service that can make things easier for society through the use of technology. One of the uses of technology made by the Supreme Court is e-court. E-Court is an electronic administration service that allows people to conduct matters online. This service aims to make it easier for people who are constrained by time and costs, as well as reaching areas farthest from the court. Several service features available in e-court include online case registration (E-Filling), electronic down payment estimates (E-Payment), online summons (E-Summons) and online trials (E-Litigation).
Management of Sendang Maibit Tourism Based on Community-Based Tourism in Mibit Village, Rengel District, Tuban Regency Fatimah, Fifi Fitria Nurul; Taufiq, Ahmad; Musta'ana, Musta'ana
Journal of Management and Administration Provision Vol. 4 No. 3 (2024): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v4i3.440

Abstract

This study aims to examine the implementation of Community Based Tourism (CBT) in the management of Sendang Maibit tourism in Maibit Village, Rengel District, Tuban Regency. Using a qualitative approach, this study involves field observations, in-depth interviews, and document studies to understand the role of local communities in tourism management. The results of the study show that the community actively participates in tourism planning and management, especially through tourism awareness groups (pokdarwis). Although the CBT approach has had a positive impact, several challenges remain, including limited management capacity, inadequate infrastructure, and lack of tourism promotion. However, with the right support from the government and the private sector, Sendang Mibit has great potential to develop as a sustainable community-based tourism destination. This study highlights the importance of community empowerment and collaboration between stakeholders in achieving the success of community-based tourism.
Regional Government's Role in Inclusive Deliberative Democracy for the Regent Election in Tolitoli Amid the Covid-19 Pandemic Bahri, Syamsul; Amijaya, Meldi
Journal of Management and Administration Provision Vol. 4 No. 3 (2024): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v4i3.441

Abstract

The implementation of the election of the regent and deputy regent of Tolitoli Regency in the midst of a pandemic presents challenges that threaten security stability, disrupted information connectivity due to the pandemic invites risks that endanger the implementation of the election of the regent and deputy regent, as the main key to ensuring the democratic process runs according to plan, avoiding security disturbances, the regional government is considered important in carrying out its role in ensuring the deliberation process for inclusive participation in the election of the regent and deputy regent in the context of general government affairs, especially in fostering national insight and national resilience in order to strengthen the practice of Pancasila, the implementation of the 1945 Constitution of the Republic of Indonesia, the preservation of Bhinneka Tunggal Ika and the defense and maintenance of the integrity of the Unitary State of the Republic of Indonesia. This study aims to investigate the extent of the role and support of the district government in building deliberation for Inclusive participation in the implementation of the democratic process in Tolitoli Regency which took place amidst the pandemic, a deep understanding was obtained by tracing its commitment to the ideal aspects reflected in the fulfillment of the formal conditions of deliberative democracy which are reflected in the absence of an exclusive place for certain parties in a discussion participation on relevant themes, or the absence of restrictions in the form of prohibitions on discussing relevant information, this study shows a positive trend in government commitment, inclusive participation is answered as shown in the condition where all segments in society are part of every policy presented in the implementation of the regent election amidst the threat of a pandemic, which is the priority of deliberative democracy.
Green Banking Disclosure and Financial Performance: Role of Corporate Governance as Moderating Variable Rahmamita, Deane; Kahar, Muhammad Ridwan
Journal of Management and Administration Provision Vol. 4 No. 3 (2024): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v4i3.443

Abstract

This study intends to examine the positive impact of green banking disclosure on financial performance and the role of corporate governance in strengthening this relationship. The sample consists of BUKU IV banks listed on the Indonesia Stock Exchange from 2019–2024, using moderated regression analysis (MRA). The results show that green banking disclosure positively impact market financial performance (Tobin’s Q), with corporate governance strengthening the relationship. However, green banking disclosure does not influence operational performance (ROA and ROE), and corporate governance does not moderate this relationship. Overall, green banking disclosure, supported by good corporate governance, enhances market value and global competitiveness, especially for BUKU IV banks.
Effectiveness Analysis of Arrival-Departure Service in Sultan Hasanuddin International Airport Mandai South Sulawesi Ramlawati, Ramlawati; Rahmiati, Rahmiati; Hasnawati, Hasnawati; Yusra, Andi Nurfadilah; Sari, Andi Nila Ratna
Journal of Management and Administration Provision Vol. 4 No. 3 (2024): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v4i3.450

Abstract

The Purpose of this study: (1) To analyze the effectiveness of air services suddenly departed at Sultan Hasanuddin International Airport Mandai South Sulawesi. (2) To determine the aircraft parking apron arriving and ready to be dispatched is still adequate. Methods of data analysis used in this study adapted to the characteristics of the runway at the Sultan Hasanuddin International Airport Mandai South Sulawesi, namely (1) Using the queuing model Single Channel Single Phase (SC-SP), (2) λ = arrival rate of the average air per hour, (3) μ = aircraft capable of being served on average per hour, (4) Lq = number of units in the queue, (5) Ls = number of units in the system, (6) Wq = wait time average, ( 7) Ws = the average waiting time in the system, (8) P = the intensity level of service facilities. From the analysis of the data, Sultan Hasanuddin International Airport using queuing model Single Channel Single Phase (SC-SP) and the queue discipline First Come First Served (FC-FS). Average number of planes coming in was the best 5 per hour and the average number of aircraft served are the best 6 per hour. The average number in the system is the best 5 per hour and the average number of aircraft in the queue are 4 aircraft per hour. Based on the queuing model analysis for the aircraft, it indicates that the effectiveness of air services at Hasanuddin International Airport has been satisfactory, and the apron capacity is adequate.

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