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Lutfan Lazuardi
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Jl. Farmako Sekip Utara, Yogyakarta, Indonesia 55281 Departemen Kebijakan dan Manajemen Kesehatan, Fakultas Kedokteran, Kesehatan Masyarakat dan Keperawatan, Universitas Gadjah Mada
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INDONESIA
Jurnal Manajemen Pelayanan Kesehatan (The Indonesian Journal of Health Service Management)
Published by Universitas Gadjah Mada
ISSN : 14106515     EISSN : 28286774     DOI : https://doi.org/10.22146/jmpk.v25i03.5186
Core Subject : Health,
Health Professions Public Health
Misi JMPK adalah menerbitkan, menyebarluaskan dan mendiskusikan berbagai tulisan ilmiah mengenai manajemen pelayanan kesehatan yang membantu manajer pelayanan kesehatan, peneliti, dan praktisi agar lebih efektif. Jurnal ini ditujukan sebagai media komunikasi bagi kalangan yang mempunyai perhatian terhadap ilmu manajemen pelayanan kesehatan antara lain para manajer, pengambil kebijakan manajerial di organisasi-organisasi pelayanan kesehatan seperti rumah sakit, dinas kesehatan, Kementerian Kesehatan, pusat-pusat pelayanan kesehatan masyarakat, BKKBN, pengelola industri obat, dan asuransi kesehatan, serta institusi pendidikan penelitian.
Arjuna Subject : Kedokteran - Kesehatan Masyarakat, Kesehatan Lingkungan dan Pekerjaan
Articles 148 Documents
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HUBUNGAN KUALITAS LAYANAN PENDAFTARAN ONLINE MOBILE JKN DENGAN TINGKAT KEPUASAN PASIEN RAWAT JALAN DI RUMAH SAKIT TINGKAT II UDAYANA DENPASAR Santis, Rikardus Dwi
Journal of Health Service Management Vol 28 No 04 (2025)
Publisher : Departemen of Health Policy and Management, Faculty of Medicine, Public Health, and Nursing, Universitas Gadjah Mada, Yogyakarta Jl. Farmako Sekip Utara Yogyakarta 55281 Telp 0274-547490

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jmpk.v28i04.23937

Abstract

Latar belakang: Rumah Sakit Tingkat II Udayana Denpasar telah menerapkan sistem pendaftaran online melalui aplikasi Mobile JKN sejak tahun 2021 untuk meningkatkan efisiensi dan mengurangi antrean fisik. Namun, masih terdapat keluhan pasien terkait lambatnya proses aplikasi, nomor antrean yang tidak terbaca, sikap petugas kurang ramah, serta ukuran font yang tidak ramah bagi lansia. Tujuan: Penelitian ini bertujuan mengetahui hubungan kualitas layanan pendaftaran online Mobile JKN dengan tingkat kepuasan pasien rawat jalan di Rumah Sakit Tingkat II Udayana Denpasar. Metode: Penelitian ini menggunakan pendekatan kuantitatif dengan teknik purposive sampling pada 331 pasien rawat jalan pengguna pendaftaran online Mobile JKN, ditentukan menggunakan rumus Slovin. Variabel penelitian meliputi lima dimensi kualitas layanan, yaitu reliability (keandalan), responsiveness (daya tanggap), empathy (empati), assurance (jaminan), dan tangible (bukti fisik). Instrumen yang digunakan berupa kuesioner, sedangkan analisis data dilakukan menggunakan uji korelasi rank spearman untuk mengidentifikasi hubungan antara kualitas layanan dan kepuasan pasien. Hasil: Hasil penelitian menunjukkan seluruh dimensi kualitas layanan memiliki hubungan signifikan dengan kepuasan pasien (Asymp. Sig. 0,000 < 0,05) dengan koefisien korelasi positif: reliability 0,660; responsiveness 0,670; empathy 0,609; assurance 0,620; tangible 0,649. Kesimpulan: Disarankan rumah sakit melakukan evaluasi teknis rutin dan mengembangkan layanan pelanggan yang lebih responsif guna meningkatkan kualitas layanan dan kepuasan pasien.
MODEL PREDIKSI FAKTOR-FAKTOR RISIKO OBESITAS MENGGUNAKAN MACHINE LEARNING Khuluq, Husnul; Hamdi, Lazuardi Fatahillah; Ainni, Ayu Nissa; Widiastuti, Tri Cahyani
Journal of Health Service Management Vol 29 No 00 (2026): Vol 29/Edisi Khusus/Februari/2026
Publisher : Departemen of Health Policy and Management, Faculty of Medicine, Public Health, and Nursing, Universitas Gadjah Mada, Yogyakarta Jl. Farmako Sekip Utara Yogyakarta 55281 Telp 0274-547490

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jmpk.v29i00.25716

Abstract

Background: Obesity is a major global health concern and a key risk factor for various non-communicable diseases, including diabetes, hypertension, and cardiovascular disorders. Despite extensive studies, accurately identifying the key contributing factors remains a challenge. Objective: This study aims to predict the likelihood of obesity using a machine learning algorithm, based on questionnaire-derived clinical and behavioral data. Several supervised machine learning algorithms—logistic regression, naïve Bayes, support vector machine (SVM), and random forest—will be employed to build predictive models. Model performance will be evaluated using accuracy, precision, sensitivity, specificity, and area under the receiver operating characteristic curve (AUC). Methods: We used an open-access dataset from Kaggle comprising 2,111 samples with anthropometric, demographic, and lifestyle data. Of these, 972 individuals were categorized as obese and 1,139 as non-obese. The target variable was categorized into binary labels: "Obesity" and "Non-Obesity." Preprocessing included one-hot encoding, label encoding, and train-test splitting. All four ML models were trained and evaluated using accuracy, area under the curve (AUC), precision, sensitivity, and specificity metrics. Results: The model achieved an accuracy of 98.58%, AUC of 99.96%, sensitivity of 98.99%, specificity of 98.21%, and precision of 98.01%. The most influential predictors were weight, frequent consumption of high-caloric food, family history of being overweight, physical activity frequency, and daily water intake. Conclusion: The model demonstrated high performance and identified key lifestyle-related features. These findings support machine learning's potential for obesity screening and public health strategy development.
ANALISIS FAKTOR KLINIS DAN FAKTOR MATERNAL TERHADAP KEBERHASILAN PERSALINAN PERVAGINAM SETELAH SEKSIO SESAREA (VBAC) DI RSCS KOTA CILEGON Mitsa, Mitsalina Durrah Judaty
Journal of Health Service Management Vol 29 No 00 (2026): Vol 29/Edisi Khusus/Februari/2026
Publisher : Departemen of Health Policy and Management, Faculty of Medicine, Public Health, and Nursing, Universitas Gadjah Mada, Yogyakarta Jl. Farmako Sekip Utara Yogyakarta 55281 Telp 0274-547490

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jmpk.v29i00.25755

Abstract

Background: Vaginal Birth After Caesarean Section (VBAC) is a viable alternative to reduce the increasing rate of repeat cesarean sections. However, its success depends on several maternal and clinical factors that need to be identified to ensure maternal and neonatal safety. This study was conducted at a RSCS in Cilegon City, so the results reflect the characteristics of obstetric services at advanced health facilities. Objective: This study aims to analyze maternal and clinical factors determining the success of VBAC in a tertiary healthcare facility. Methods: This was a retrospective analytic study using medical record data of mothers with a history of cesarean section who attempted VBAC from 2023 to 2024. Independent variables included maternal age, parity, body mass index (BMI), interpregnancy interval, history of vaginal delivery, cervical dilatation at admission, and neonatal birth weight. Data were analyzed using chi-square and logistic regression tests to determine predictors of VBAC success. The research sample consisted of 100 maternal respondents, and the data was obtained from one tertiary health service facility in the period 2023–2024. Results: Out of all mothers attempting VBAC, 70% achieved successful vaginal delivery. Significant factors associated with successful VBAC were maternal age < 35 years (p < 0.05), interpregnancy interval ≥ 24 months (p < 0.01), history of previous vaginal delivery (p < 0.01), cervical dilatation ≥ 4 cm (p < 0.05), and neonatal birth weight < 3,500 g (p < 0.05). Conclusions: Maternal and clinical factors particularly maternal age, cervical readiness, and interpregnancy interval play a critical role in determining VBAC success. These findings support the need for careful antenatal selection and intrapartum monitoring to optimize VBAC outcomes.
IMPLEMENTASI PROGRAM INTEGRASI LAYANAN PRIMER (ILP) DALAM UPAYA PENINGKATAN KESEHATAN MASYARAKAT DI INDONESIA – SYSTEMATIC REVIEW Jannah, Putri Isriyatil; Eliana, Desy; Anindya, Fauzia Liesly; Trisasri, Ruri; Awaludin; Rizki, Rahmat Kurniawan
Journal of Health Service Management Vol 29 No 00 (2026): Vol 29/Edisi Khusus/Februari/2026
Publisher : Departemen of Health Policy and Management, Faculty of Medicine, Public Health, and Nursing, Universitas Gadjah Mada, Yogyakarta Jl. Farmako Sekip Utara Yogyakarta 55281 Telp 0274-547490

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jmpk.v29i00.25774

Abstract

Background: Primary health care plays a key role in ensuring the achievement of Universal Health Coverage (UHC), which is a main goal in the global health system. As one effort to strengthen primary health care services, the Indonesian government launched the Integrated Primary Care (IPC) Program (Program Integrasi Layanan Primer - ILP). Objective: This study aims to determine and analyze the implementation of the ILP program as an effort to improve public health in Indonesia. Methods: Literature searches were conducted using the Google Scholar databases, using the keywords: "primary care integration," "effectiveness of the IPC Program," "Puskesmas," and "constraints of the IPC Program." Results: The literature search process applied clear inclusion and exclusion criteria to obtain relevant literature. Based on the six articles obtained using the PRISMA method, the implementation of the Integrated Primary Care (IPC) Program (ILP) at the Puskesmas plays a vital role in improving public health status. Conclusions: Collaboration among policymakers, village governments, health workers, and health cadres is a key point in the success of the IPC Program.
HUBUNGAN USIA DAN PARITAS DENGAN KEJADIAN ANEMIA PADA IBU HAMIL DI PUSKESMAS SERANG KOTA TAHUN 2024 Muhida, Vega
Journal of Health Service Management Vol 29 No 00 (2026): Vol 29/Edisi Khusus/Februari/2026
Publisher : Departemen of Health Policy and Management, Faculty of Medicine, Public Health, and Nursing, Universitas Gadjah Mada, Yogyakarta Jl. Farmako Sekip Utara Yogyakarta 55281 Telp 0274-547490

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jmpk.v29i00.25790

Abstract

Background: Maternal anemia remains a major public health problem and contributes to adverse pregnancy outcomes. Factors such as maternal age and parity are known to influence the risk of anemia during pregnancy. Objective: To analyze the relationship between maternal age and parity with the incidence of anemia among pregnant women in Serang City Health Center Methods: This quantitative analytic study used secondary data from the laboratory register of pregnant women recorded between January–December 2024. A total of 290 samples were selected using systematic sampling. Variables included hemoglobin level, maternal age, and parity. Data were analyzed using univariate and bivariate analysis (chi-square test and odds Results: The prevalence of anemia was 22%. Pregnant women with risky age (<20 or >35 years) were more likely to be anemic (52.1%). Chi-square test showed a significant association between age and anemia (p < 0.001), with OR = 7.56. Risky parity (primipara & grande multipara) was also associated with anemia (52.8%) with significant results (p < 0.001), OR = 8.25. Conclusions: Maternal age and parity are significantly associated with anemia among pregnant women. Strengthened screening and targeted education are needed especially for high-risk groups.
ANALISIS IMPLEMENTASI KEBIJAKAN PENCEGAHAN DAN PENGENDALIAN HIV/AIDS: MENUJU PENCAPAIAN TARGET ”THREE ZERO” DI WILAYAH KABUPATEN CIREBON Melati, Puji; Awaludin
Journal of Health Service Management Vol 29 No 00 (2026): Vol 29/Edisi Khusus/Februari/2026
Publisher : Departemen of Health Policy and Management, Faculty of Medicine, Public Health, and Nursing, Universitas Gadjah Mada, Yogyakarta Jl. Farmako Sekip Utara Yogyakarta 55281 Telp 0274-547490

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jmpk.v29i00.27095

Abstract

Background: HIV/AIDS remains a major public health challenge in Indonesia, particularly in regions where new cases continue to increase. Cirebon Regency is one of the high-vulnerability areas, reporting 464 new HIV cases in 2024, predominantly among men who have sex with men (MSM). Local government efforts to achieve the global Three Zero targets zero new HIV infections, zero AIDS-related deaths, and zero stigma and discrimination require critical examination to assess policy effectiveness and alignment. Objective: This study aimed to analyze the implementation of HIV/AIDS prevention and control policies in Cirebon Regency, identify supporting and inhibiting factors in policy implementation, and assess the relevance of local policies to achieving the Three Zero targets. Methods: This study employed a qualitative descriptive policy analysis approach. Primary data were collected through in-depth interviews and limited observation involving four key informants: the Head of the Disease Prevention and Control Section of the Cirebon District Health Office, the HIV Program Coordinator at the District Health Office, the HIV Program Officer at Kalimaro Community Health Center, and a representative of a non-governmental organization supporting people living with HIV (PLHIV). Secondary data were obtained from policy documents and official program reports, including the HIV/AIDS Information System (SIHA), and were used solely to provide contextual information on program coverage and service gaps. The study did not apply a mixed-methods design. Data were analyzed using the Miles and Huberman interactive model, comprising data reduction, data display, and conclusion drawing, with validity ensured through source and method triangulation Results: The findings indicate that HIV/AIDS policy implementation in Cirebon Regency has not yet fully aligned with the Three Zero targets. Major challenges include the absence of a specific regional regulation on HIV/AIDS, limited intersectoral coordination, and persistent social stigma toward PLHIV. Antiretroviral therapy (ARV) coverage reached 80.7%, remaining below the global target of 95%. Conclusions: Strengthening regional regulations, expanding community-based education, and enhancing cross-sector collaboration are essential to accelerate progress toward achieving the Three Zero targets in Cirebon Regency.
PENGARUH MEDIA GALERI IMERSIF DAN KUIS INTERAKTIF TERHADAP PENINGKATAN PENGETAHUAN GIZI ANAK SEKOLAH DASAR Eliana, Desy; Isriyatil Jannah, Putri
Journal of Health Service Management Vol 29 No 00 (2026): Vol 29/Edisi Khusus/Februari/2026
Publisher : Departemen of Health Policy and Management, Faculty of Medicine, Public Health, and Nursing, Universitas Gadjah Mada, Yogyakarta Jl. Farmako Sekip Utara Yogyakarta 55281 Telp 0274-547490

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jmpk.v29i00.27113

Abstract

Background: Good nutritional knowledge among elementary school children plays an essential role in supporting healthy physical growth and cognitive development. However, many children still have limited understanding of nutrition due to monotonous learning approaches that do not stimulate engagement. Innovative tools such as immersive gallery media and interactive quizzes have the potential to enhance learning experiences by providing visual, enjoyable, and participatory activities.. Objective: This study aimed to examine the effect of immersive gallery media and interactive quizzes on improving nutritional knowledge among elementary school students Methods: This research used a quasi-experimental one-group pretest–posttest design involving 26 second-grade students from SDICT Al Abidin Surakarta. Nutritional knowledge was measured using a 15-item questionnaire. Data analysis included the Shapiro–Wilk test to assess normality and the paired sample t-test to compare pretest and posttest scores Results: The findings showed an increase in the mean knowledge score from 57.12 before the intervention to 76.92 after the intervention. The statistical test yielded p = 0.000 (p < 0.05), indicating a significant improvement in nutritional knowledge following the use of immersive gallery media and interactive quizzes. Conclusions: In conclusion, immersive gallery media and interactive quizzes are effective learning tools that significantly enhance students’ nutritional knowledge. These methods are recommended as engaging and developmentally appropriate innovations for nutrition education, although further research with larger samples and control groups is needed to strengthen generalization.
IMPLEMENTASI DAN TATA KELOLA SINERGI PROGRAM HIV–TBC DI KABUPATEN CIREBON: ANALISIS CAPAIAN, HAMBATAN, DAN ARAH PENGUATAN LAYANAN TERPADU Awaludin; Putri Isriyatil Jannah; Puji Melati
Journal of Health Service Management Vol 29 No 00 (2026): Vol 29/Edisi Khusus/Februari/2026
Publisher : Departemen of Health Policy and Management, Faculty of Medicine, Public Health, and Nursing, Universitas Gadjah Mada, Yogyakarta Jl. Farmako Sekip Utara Yogyakarta 55281 Telp 0274-547490

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jmpk.v29i00.27438

Abstract

Background: The integration of HIV and tuberculosis (TB) services is a key strategy to achieve communicable disease elimination targets. At the subnational level, the effectiveness of integration is strongly influenced by governance capacity, continuity of care, and interoperability of health information systems. Cirebon District has established a local regulatory framework for HIV–TB collaboration; however, its implementation and performance remain suboptimal. Objective: This study aimed to analyze the performance, barriers, and governance of HIV–TB program synergy in Cirebon District during 2024–August 2025 and to identify directions for strengthening integrated services. Methods: This study employed a convergent parallel mixed-methods design, integrating descriptive quantitative analysis of routine program data with qualitative thematic content analysis. Program performance data were obtained from the HIV/AIDS Information System (SIHA), the Tuberculosis Information System (SITB), and the Public–Private Mix for TB Control (PHTC) dashboard. Policy implementation was examined through a review of Regent Regulation No. 33/2016 and semi-structured interviews with key program managers and service providers. Quantitative and qualitative findings were analyzed concurrently and integrated at the interpretation stage. Results: HIV testing coverage exceeded 100% of the target among groups integrated into routine health services, such as pregnant women (103.2%), but was lower among tuberculosis (TB) patients (84.7%) and markedly low among stigmatized populations, including transgender individuals (52.0%) and people who inject drugs (33.3%). The cumulative number of people living with HIV/AIDS continued to rise, reaching 3,960 cases by 2025, with 492 new cases reported in 2024. The HIV–TB cascade analysis revealed that only 46.8% of TB patients were recorded as having undergone HIV testing. A total of 28 HIV–TB patients (approximately 0.6% of all TB patients) were identified, and all initiated antiretroviral therapy; however, no patients received tuberculosis preventive therapy (TPT). Fragmentation between the SIHA and SITB information systems, along with weak cross-program coordination, undermined continuity of care. Conclusions: HIV–TB program synergy in Cirebon District is constrained primarily by weaknesses in governance and health system integration rather than by a lack of clinical services. Strengthening operational integration, data interoperability, and performance-based supervision is essential to ensure that expanded HIV testing and treatment translate into measurable reductions in HIV–TB transmission and mortality.

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