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INDONESIA
Eduvest - Journal of Universal Studies
Published by Green Publisher Indonesia
ISSN : 27753735     EISSN : 27753727     DOI : 10.36418
Core Subject : Health, Science, Social, Engineering,
Aerospace Engineering Computer Science & IT Health Professions Neuroscience Social Sciences
Eduvest - Journal of Universal Studies is a double blind peer-reviewed academic journal and open access to multidiciplinary fields. The journal is published monthly by Green Publisher Indonesia. Eduvest - Journal of Universal Studies provides a means for sustained discussion of relevant issues that fall within the focus and scopes of the journal which can be examined empirically. This journal publishes research articles multidisciplinary sciences, which includes: Humanities and social sciences, contemporary political science, Educational sciences, religious sciences and philosophy, economics, Engineering sciences, Health sciences, medical sciences, design arts sciences and media. Published articles are from critical and comprehensive research, studies or scientific studies on important and current issues or reviews of scientific books.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 2,419 Documents
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Online Dispute Resolution as A Mechanism for Resolving Consumer Disputes in The Marketplace in Seeking Justice Ramadhani, Nabiela; Afriana, Anita; Yuanitasari, Deviana
Eduvest - Journal of Universal Studies Vol. 5 No. 5 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i5.51166

Abstract

The rapid growth of e-commerce in Indonesia has increased the volume of marketplace transactions, leading to a surge in consumer disputes. However, current dispute resolution mechanisms remain conventional and ineffective in addressing the unique challenges of digital transactions. This study aims to analyze the implementation of Online Dispute Resolution (ODR) as an alternative mechanism for resolving consumer disputes in marketplace transactions, and to examine the urgency of establishing a comprehensive legal framework for ODR in Indonesia. Employing a normative juridical approach, this research reviews primary and secondary legal materials, including laws, regulations, and relevant literature, with qualitative descriptive analysis. The findings reveal that Indonesia lacks specific ODR regulations, limiting its optimal application despite its recognition in existing laws. Implementing ODR can enhance consumer access to justice by providing faster, simpler, cost-effective dispute resolution methods. The study emphasizes the need for comprehensive legal reforms to regulate ODR procedures, institutional responsibilities, data security, and the enforceability of ODR decisions. Strengthening the legal basis for ODR will improve consumer protection, legal certainty, and public trust in digital transactions, supporting a fairer digital economy.
The Impact of the Covid 19 Pandemic on the Implementation of Construction Projects Indarto, Lukas Ris; Hatmoko, Jati Utomo Dwi; Suliantoro, Hery
Eduvest - Journal of Universal Studies Vol. 5 No. 5 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i5.51167

Abstract

The construction industry is one of the industrial fields affected by the Covid 19 pandemic, many factors cause delays in the implementation experienced by construction projects. This study found that project productivity was the most affected factor due to the ongoing Covid pandemic, in addition to obtaining a total of 7 factors including high risk, 5 medium risk factors, and 1 low risk factor. As for the risk response, it has been recommended by the author to be covered in this journal in order to help readers in dealing with similar risks.
The Influence of Tobacco Excise rates and Debt Costs on Tax Avoidance with Audit Quality as a Moderating Variable Listiana, Nuraina; Mapanyukki, Ratna
Eduvest - Journal of Universal Studies Vol. 5 No. 5 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i5.51168

Abstract

The purpose of this study is to examine the moderating role played by quality audit in the relationship between the tobacco excise rates, the cost of debt, and tax avoidance. Quantitative methods were used for this study. The study uses e Views version 10 to analyze data from 2010-2019, collected from a sample of roughly 40 records (four companies) in the IDX's tobacco sector. The results revealed that tobacco excise rates affect tax avoidance, furthermore, the quality audit can strengthen the moderating effect of tobacco excise rates on tax avoidance encircled to the Quasi Moderator category and is also consistent with the Theory of Planned Behaviour. On other hand If we use audit quality as a moderator, we find that the cost of debt has no effect on tax avoidance.
Shared Value and Pain Value of Consumers Towards The Purchase of Bango Sweet Soy Sauce Using Ethnographic Methods (Case Study of Berkah Azzahra Shop) Pamadia, Era; Syarifudin, Syarifudin; Heikal, Jerry
Eduvest - Journal of Universal Studies Vol. 5 No. 5 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i5.51169

Abstract

In the increasingly competitive soy sauce market, consumer loyalty and satisfaction are challenged by product quality, packaging issues, and corporate social responsibility. Despite Bango sweet soy sauce’s strong brand presence, limited research has analyzed consumers’ shared values and pain through an ethnographic lens. This study aims to explore how Bango creates shared value and addresses consumer pain points during purchase experiences. Using a realistic ethnographic method, the study involved participant observation and in-depth interviews with five consumers at the Berkah Azzahra store. Findings reveal that shared value is driven by Bango’s commitment to empowering local soybean farmers, promoting environmental sustainability, and fostering emotional brand connections. Meanwhile, pain value is associated with packaging issues, particularly leaky plastic packaging that affects product hygiene and consumer convenience. These insights highlight the importance of maintaining product authenticity while addressing practical consumer concerns. The study implies that continuous improvements in packaging, alongside strengthened CSR programs, can enhance consumer trust and loyalty. For companies like Unilever, this research offers a strategic foundation to refine marketing and product development initiatives based on real consumer experiences.
Innovation Management in Insurance Brokerage Companies in The Development of Retirement Credit Life Insurance Budirachman, Ardhyanto
Eduvest - Journal of Universal Studies Vol. 5 No. 5 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i5.51170

Abstract

The transformation of the financial services sector, driven by digitalization and regulatory dynamics, has placed new demands on insurance brokerage firms to act as intermediaries and innovation-driven strategic partners. This study aims to analyze innovation management within Indonesian insurance brokerage companies that develop retirement credit life insurance, particularly in the context of regulatory pressure and digital transformation. Employing a qualitative case study method, data were collected through in-depth interviews, observations, and document reviews involving strategic-level informants. Thematic analysis revealed three main findings: (1) innovation efforts are primarily focused on digitizing service processes and integrating systems with banks to enhance efficiency and customer satisfaction; (2) regulations issued by Indonesia’s Financial Services Authority (OJK) act as catalysts for innovation, pushing firms to adopt transparent, tech-based systems; and (3) ambidextrous strategies are adopted to balance service exploitation and innovation exploration. These findings validate the relevance of Open Innovation, Regulatory-Driven Innovation, and Organizational Ambidexterity in the insurance brokerage sector. Practically, this study offers strategic insights for brokerage firms to collaborate with insurtechs and banks, while also informing regulators to develop flexible policies that foster innovation without compromising consumer protection. The research contributes to bridging the gap in the literature on innovation management in insurance brokerages under strict regulatory constraints.
Digital-Based Knowledge Management Model in Improving Performance and Competitiveness Insurance Brokerage Companies in the Era of Financial Industry Transformation Budirachman, Ardhyanto
Eduvest - Journal of Universal Studies Vol. 5 No. 6 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i6.51171

Abstract

The insurance brokerage industry in Indonesia faces digital disruption, regulatory shifts, and fragmented knowledge systems, necessitating integrated digital KM for strategic transformation. Despite existing studies on KM in financial services, sector-specific models for brokerages remain scarce. This research aims to (1) examine how digital KM drives strategic transformation, (2) assess the roles of digital HR, IT infrastructure, cyber risk, and regulatory adaptation, and (3) develop a validated model for brokerage firms. A deductive quantitative approach using PLS-SEM analyzed data from 300–500 Indonesian brokerage managers via structured questionnaires. The model tested hypotheses on five enablers’ influence on KM-mediated transformation. Digital KM significantly enhances transformation (β = 0.316, p < 0.001), with IT infrastructure (β = 0.301) and digital HR (β = 0.274) as primary drivers. Cyber risk (β = 0.193) and regulatory adaptation (β = 0.210) also contributed, albeit with smaller effects. The model explained 59.4% of transformation variance (R² = 0.594), demonstrating strong predictive power (Q² > 0.35). Organizations must embed KM into core processes and leadership strategies, while industry collaboration and policymakers should standardize KM governance. Future research should explore longitudinal impacts and AI-enhanced KM systems.
Assessing The Readiness To Implement Quality Management Standards 1 Nasran, Muchammad Asy’ari Mashbur
Eduvest - Journal of Universal Studies Vol. 5 No. 5 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i5.51173

Abstract

This study examines the readiness of MUN Public Accounting Firm (KAP MUN) to implement Standard on Quality Management 1 (SQM 1). The research employs single case study with a single unit of analysis. Interview data were evaluated using content analysis and thematic analysis with the aid of NVivo 15 software. The research result shows that KAP MUN has not fully implemented IFAC small firm implementation installment indicators steps and faces challenges across all three key determinants of implementation capability, which negatively affects its readiness to adopt SQM 1. Sole proprietorship accounting firms like KAP MUN are inadequately prepared to implement SQM 1. Regulatory bodies and professional organizations should provide enhanced support for sole proprietorship accounting firms. The novelty of this research is that it discusses SQM 1 and applies the IFAC small firm implementation installment indicators alongside three key determinants of implementation capability to assess readiness for SQM 1 implementation.
Analysis of Students' Comprehension in Solving Social Arithmetic Problems Based on Polya Steps Haris, Durratul Jannah Binti Abdullah; Herman, Tatang; Hasanah, Aan
Eduvest - Journal of Universal Studies Vol. 5 No. 5 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i5.51174

Abstract

Problem solving ability is one of the abilities that must be possessed by students, to increase logical, creative, and critical thinking in learning mathematics. One way that can be used to solve problems well is to use Polya's problem solving steps. However, not all students are able to solve social arithmetic problems using Polya's problem solving steps appropriately. This research aims to analyze junior high school students' understanding in solving social arithmetic problems based on Polya's steps. The method used in this research is descriptive with a qualitative approach. This research was conducted randomly to 30 junior high school students in grade VIII. This research uses test instruments and interviews with students and will be assessed based on the indicators met. Based on the research conducted, it was obtained that the students' problem understanding indicator was 50%, solution planning was 70%, implementation of the solution plan was 40%, and checking back was 23.33%. So based on the results of this study, students need to improve their ability to solve social arithmetic problems using Polya's steps.
The Moderating Role of Celebrity Endorsers in The Relationship Between Social Media Marketing Effort and Intention to Purchase Which Is Mediated by Brand Awareness at PT Sugarlab Royal Beauty Syarifah, Diana; Teofilus, Teofilus; Nainggolan, Romauli
Eduvest - Journal of Universal Studies Vol. 5 No. 5 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i5.51176

Abstract

In the digital era, social media has become a powerful platform for brand promotion, with celebrity endorsers playing a key role in influencing consumer behavior. This study aims to evaluate celebrity endorsers' impact on enhancing Miracle Face Mist Sugarlab's brand awareness and examine the relationship between social media marketing efforts, brand awareness, and purchase intention. A quantitative approach was employed, and data were analyzed using Multiple Regression Analysis (MRA) through the SPSS Process tool to test the proposed hypotheses. The study focused on identifying how digital celebrity endorsements affect brand perception and consumer decision-making. The findings indicate that both social media marketing activities and the presence of celebrity endorsers significantly increase brand awareness. Furthermore, brand awareness was found to affect consumers’ intention to purchase the product strongly. These results highlight the importance of strategic influencer collaboration and effective social media engagement in driving brand visibility and consumer interest. The implications of this research suggest that beauty and skincare brands can optimize marketing outcomes by leveraging well-targeted celebrity endorsers in digital campaigns, thereby enhancing consumer trust and purchase likelihood.
Inventory of Slums with Remote Sensing Methodology as A Step to Educate A Sustainable City (Case Study of Mapping Slums in The City of Bandung) Sijabat, Krisna Ramita; Dharmawan, Irwan Ary; Arief, Mochamad Candra Wirawan
Eduvest - Journal of Universal Studies Vol. 5 No. 5 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i5.51177

Abstract

Urban slums remain a significant challenge in Indonesia, exacerbated by rapid population growth and inadequate local government intervention. Remote sensing technologies offer high accuracy in mapping these areas, yet a lack of community engagement and knowledge hinders their effective application. This study aims to explore the integration of remote sensing applications with community engagement strategies to enhance urban planning and development in densely populated slum areas. The research employs case studies across various urban areas in Indonesia, complemented by participatory workshops with community members and local officials to gather insights and develop a participatory framework. The study identifies barriers to stakeholder engagement and highlights the potential of combining remote sensing data with local knowledge to create actionable urban development plans. The findings contribute to sustainable urban development discourse by providing guidelines for local governments on leveraging remote sensing data while actively involving communities, ultimately improving urban planning outcomes in Indonesia.

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