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E-JRM
Published by Universitas Islam Malang
ISSN : 23026200     EISSN : -     DOI : 10.33474
Core Subject : Economy,
Economics, Econometrics & Finance
E-JRM : Elektronik Jurnal Riset Manajemen merupakan salah satu jurnal publikasi ilmiah yang diterbitkan oleh Fakultas Ekonomi Dan Bisnis , Universitas Islam Malang dengan nomor ISSN 2302-6200 yang memiliki fokus keilmuan pada bidang Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sumber Daya Manusia, Manajemen Operasional Manajemen Strategi, dan Kewirausahaan. E-JRM : Elektronik Jurnal Riset Manajemen telah terindeks pada Google Scholar, Crossref, Garuda (Garba Rujukan Digital), Dimension, and registered in ICI (Index Copernicus International). Secara umum, artikel-artikel yang diterbitkan oleh E-JRM : Elektronik Jurnal Riset Manajemen merupakan karya ilmiah yang memberikan kontribusi bagi pengembangan dan penyebaran ilmu pengetahuan di bidang manajemen dan bisnis. Pembaca utama E-JRM : Elektronik Jurnal Riset Manajemen adalah akademisi, mahasiswa, praktisi, pebisnis, pemasaran, manajemen keuangan, dan mereka yang tertarik dengan manajemen dan bisnis.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 2,638 Documents
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Pengaruh Brand Image, Word of Mouth, dan Brand Community Terhadap Loyalitas Pelanggam Pengguna Smartphone Xiaomi (Studi Pada Komunitas Mi Fans Kota Malang) Ahmad Tajul Minan; Muhammad Mansur; Fahrurrozi Rahman
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol 09 No. 20 Agustus 2020
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

ABSTRACTSThis research was conducted in the Mi Fans community in Malang City. This type of research is an explanatory research (quantitative research) through a quantitative approach. The purpose of this study was to determine the effect of brand image, word of mouth, and brand community on customer loyalty. The independent variables used are brand image, word of mouth, and brand community, while the dependent variable is customer loyalty. The sample used in this study was 80 respondents who are members of the Malang City Mi Fans community. Data collection techniques using a questionnaire. The analytical methods used are instrument test, multiple linear regression analysis, classic assumption test, determination test, f test and t test using the help of SPSS computer data processing software. The results of this study indicate that brand image has a positive effect on customer loyalty, word of mouth has a positive effect on customer loyalty, brand community has a positive effect on customer loyalty. Keywords: Brand Image, Word Of Mouth, Brand Community, Customer LoyaltyABSTRACTSThis research was conducted in the Mi Fans community in Malang City. This type of research is an explanatory research (quantitative research) through a quantitative approach. The purpose of this study was to determine the effect of brand image, word of mouth, and brand community on customer loyalty. The independent variables used are brand image, word of mouth, and brand community, while the dependent variable is customer loyalty. The sample used in this study was 80 respondents who are members of the Malang City Mi Fans community. Data collection techniques using a questionnaire. The analytical methods used are instrument test, multiple linear regression analysis, classic assumption test, determination test, f test and t test using the help of SPSS computer data processing software. The results of this study indicate that brand image has a positive effect on customer loyalty, word of mouth has a positive effect on customer loyalty, brand community has a positive effect on customer loyalty. Keywords: Brand Image, Word Of Mouth, Brand Community, Customer Loyalty
Pengaruh Return On Equity Dan Current Ratio Terhadap Harga Saham Pada Perusahaan Sub Sektor Makanan Dan Minuman Yang Terdaftar Di Bursa Efek Indonesia Tahun 2017-2019 Miftachul Jannah; Budi Wahono; Khalikussabir Khalikussabir
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 08 Februari 2021
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

AbstractThe stock price is a very important factor and must be considered by investors in investing because the stock price shows the value and achievements of a company. This study has the objectives: 1) Return On Equity and Current Ratio Simultaneously to Stock Prices, 2) Return On Equity and Current Ratio Partially Against Stock Prices. This research method is quantitative. This population is food and beverage companies listed on the Indonesia Stock Exchange for the 2017-2019 study period. The method of determining the sample by using purposive sampling method with several predetermined criteria, the sample size is 17 companies. The research data is secondary data obtained from the Indonesian Capital Market Directory (ICMD) and Financial Reports (Annual Report) for the 2017-2019 period. Answering research problems and testing research hypotheses used panel data analysis techniques, with SPSS version 25 application tools.The results of this study indicate that the simultaneous calculation of the hypothesis between the ROE and CR variables has a significant effect on stock prices with a significant value of 0.000 <0.05. While the partial calculation of the hypothesis, namely ROE, there is a significant effect on stock prices, indicated by a significance level of 0.000 <0.05, and CR has no significant effect on stock prices with a significant level of 0.665> 0.05. Keywords: Return On Equity (ROE), Current Ratio (CR), and Stock Price.
Pengaruh Human Relation, Kompensasi Financial dan Kompetensi Terhadap Kinerja Karyawan Nur Indah Permatasari; Hadi Sunaryo; Mohammad Rizal
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 11 No. 13 Februari 2022
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract The purpose of this study was to analyze and explain the influence of human relations, financial compensation and competence on employee performance at Bank BTN Syariah Malang. The dependent variable in this study is employee performance and there are 3 independent variables used, namely human relations, financial compensation and competence. The population in this study were employees of Bank BTN Syariah Malang. The sampling technique using saturated sampling technique obtained a sample of 60 respondents. The data collection method used is the distribution of questionnaires to respondents. The data analysis technique used is multiple linear regression. The results of this study indicate that simultaneously the variables of human relations, financial compensation and competence have a significant effect on employee performance. While partially human relations have a significant effect on employee performance, but financial compensation and competence have no significant effect on employee performance.  Keywords: Human Relations, Financial Compensation, Competence And Employee Performance.
Pengaruh Digital Marketing Dan Kualitas Produk Terhadap Minat Beli Ms Glow Pada Masa Pandemi ( Studi Kasus Pada Mahasiswa FEB Universitas Islam Malang Angkatan 2018 ) Milda Olivia; Muhammad Ridwan Basalamah; Budi Wahono
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 11 No. 06 Agustus 2022
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract The condition of the State of Indonesia is currently experiencing a crisis that is quite worrying. The emergence of COVID-19 which is busy in various parts of the world has had a negative impact on various sectors of the country. One of them is in the field of the country's economy. The use of cosmetics and other beauty care activities is also decreasing because people are more often at home. In addition to avoiding the transmission of the corona virus, various economic problems have also become a reason for people to temporarily leave the beauty treatment ritual that costs quite a lot. The skin is the outermost and widest defense organ of the human body so it is important to maintain its health. This is the reason people use beauty products more regularly in order to maintain the health of their skin. In addition, the increased use of skincare products can be seen based on the results of interviews with sellers of MS Glow products. Sales of MS beauty cosmetics are 50 percent compared to before the pandemic. The purpose of this study was to determine digital marketing and product quality simultaneously on interest in buying Ms Glow's products during the pandemic. The population in the study were active students of FEB 2018 Islamic University Malang and users of Ms Glow products. The approach method uses a non-probability sampling technique, namely purposive sampling which is a sample collection technique based on certain criteria using a questionnaire distributed to 65 respondents. The results of the research show that partially digital marketing and product quality have a significant effect on buying interest. Meanwhile, simultaneously digital marketing and product quality have a significant effect on buying interest. Keywords: Digital Marketing, Product Quality and Buying Interest.
Pengaruh Celebrity Endorser, Perilaku Konsumen Dan Iklan Terhadap Minat Beli Konsumen Pada Produk Avoskin Di Media Sosial Tiktok (Studi Kasus Mahasiswa Fakultas Ekonomi dan Bisnis Universitas Islam Malang Angkatan 2019) Aisyah Putri Patrisia; Nurhidayah Nurhidayah; Tri Sugiarti Ramadhan
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 12 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract This study aims to examine and explain the influence of celebrity endorsers, consumer behavior and advertising on buying interest in Avoskin products on Tiktok social media (Case Study of Students of the Faculty of Economics and Business, Islamic University of Malang, Class of 2019). This research includes a type of research with quantitative. The method used is multiple linear regression. The sampling technique uses the formula from Solvin with the calculation results of 86 samples. To solve the problem in this study using SPSS with the help of validity test, reliability test, normality test, multiple linear regression analysis, multicollinearity test, heteroscedasticity test, F test, and t test. The results showed that simultaneously. The variables Celebrity Endorser (X1), Consumer Behavior (X2), Advertising (X3) have a significant simultaneous effect on Buying Interest in Avoskin Products on Tiktok Social Media (Y). And there is a partial influence between Celebrity Endorser (X1), Consumer Behavior (X2), Advertising (X3) on Buying Interest in Avoskin Products on Tiktok Social Media (Y) Keywords: Celebrity Endorser, Consumer Behavior, Advertising, Buying Interest
ANALISIS PERBANDINGAN KINERJA KEUANGAN PERUSAHAAN TELEKOMUNIKASI YANG TERDAFTAR DI BURSA EFEK INDONESIA (BEI) PERIODE 2014-2017 (Studi Kasus pada PT. Xl Axiata Tbk dan PT. Indosat Tbk) Afriadin Afriadin; Jeni Susyanti; M. Khoirul ABS
E-JRM : Elektronik Jurnal Riset Manajemen e-Jrm Vol. 08. No. 03. Februari 2019
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

ABSTRACTThe company was established as a business that aims to obtain maximum profits and will also affect the economy of a country. So that requires companies to have good financial performance. company financial performance can be seen from the financial statements in the previous period and will be a reflection of the improvement in the next period by analyzing the company's financial ratios. This study aims to analyze the financial performance of PT. XL Axiata Tbk with PT. Indosat Tbk. 2014-2017 period in terms of financial ratios, namely: Analysis of Liquidity Ratios, Solvability Ratios, Activity Ratios and Profitability Ratios and To analyze the comparison of Liquidity ratios, Solvability Ratios, Activity Ratios and Profitability Ratios between PT. XL Axiata Tbk with PT. Indosat Tbk. 2014-2017 period. The method used in this study is quantitative data in the form of annual financial statements calculated using liquidity ratio analysis, namely the current ratio, quick ratio, solvability ratio, namely total debt to asset ratio, total debt to equity ratio, activity ratio ie total asset turn over, profitability ratio namely return on investment and return on equity. The analysis tool used is an independent t test. From the calculation results based on value Based on liquidity ratios, profit is limited to PT. Indosat Tbk. has a better ratio than PT. XL Axiata Tbk. while the activity ratio of PT. XL Axiata Tbk has a higher ratio. For the solvability ratio of PT. Xl Axiata Tbk has a higher ratio in the variable debt to Asset ratio (DAR) while in the variable debt to equty ratio (DER) PT. Indosat Tbk has a better value In the independent t test, it was found that there were significant differences between PT. XL Axiata Tbk. and PT. Indosat Tbk based on activity ratios, solvability ratios on debt to asset ratios, and profitability ratios in the return on equity variable, while on liquidity ratios, solvability ratios on the debt to equity ratio, and profitability ratios in the return on investment variable there are no differences that significant in both companies. Keywords: comparative analysis, financial performance, financial ratio
Pengaruh Kepemimpinan Transformasional Dan Budaya Organisasi Terhadap Kinerja Karyawan Pt. Avia Citra Dirgantara Malang Muhammad Hasin; Abd Kodir Djaelani; M. Khoirul ABS
E-JRM : Elektronik Jurnal Riset Manajemen e-Jrm Vol. 09 No. 06 Februari 2020
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract This study was conducted with the aim of knowing the description of transformational leadership and organizational culture on employee performance, to find out whether transformational leadership and organizational culture requires simultaneous support for employee performance, to find out whether transformational leadership is related to employees, to find out employee performance. This study uses employees of PT. Avia Citra Dirgantara who participated 153 people who participated in the research which was conducted in August 2019 to December 2019. Analysis of the data used in this study were: Validity test, reliability test, reliability test, multicollinearity test, heteroscedasticity test, heteroscedasticity test, multiple linear regression analysis, and hypothesis testing. With the results of the study: 1.) Leadership positive and significant transformation on employee performance. 2.) Organizational culture has a positive and significant effect on employee performance. 3.) Transformational leadership and organizational culture together (simultaneously) have a positive and significant effect on employee performanceKeyword :Transformational Leadership, Organizational Culture, Employee Performance
Pengaruh Kepuasan Pelanggan, Kualitas Pelayanan Dan Experiential Marketing Terhadap Word Of Mouth Media Sosial Instagram (Studi Kasus Pada Mahasiswa FEB UNISMA Angkatan 2016-2017 Pada Pembelian Produk Masker) Nuraini Nuraini; Agus Widarko; Khalikussabir Khalikussabir
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 09 No. 15 Agustus 2020
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

ABSTRACTThis study aims to determine Customer Satisfaction, Service Quality and Experiential Marketing of Word of Mouth Instagram Social Media for FEB Unisma Students Force 2016-2017 both partially and simultaneously. This research is expected to provide benefits to companies as additional information in determining the policy to be taken. This type of research uses the postivism paradigm research type using a quantitative approach. This research uses quantitative research. the population in this study were students of FEB Unisma Angkata 2016-2017. Samples taken were 94 respondents. The sampling technique used is purposive sampling. The analytical method used is multiple linear regression analysis that is processed with SPSS 22 software. Data collection methods used are questionnaires and documentation. The results of the study indicate that Customer Satisfaction has a partially significant effect on Word of Mouth. meanwhile Service Quality has a partially significant effect on Word of Mout, and Experiential Marketing has a significant influence on Word of Mouth and Customer Satisfaction, Service Quality and Experiential Marketing have a significant effect simultaneously on Word of Mouth.Keywords: Customer Satisfaction, Service Quality, Experiential Marketing and Word of Mouth.
Dampak Harga Dan Kualitas Pelayanan Terhadap Kepuasan Pelanggan (Studi Kasus Pada Pelanggan Dealer Yamaha Genuine Di Lowokwaru Kota Malang) Fauzan Fauzan; Nur Hidayati; M. Ridwan Basalama
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 02 Februari 2021
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

AbstractThis research was conducted with the aim. 1) To determine and analyze the impact of price on customer satisfaction. 2) To determine and analyze the impact of service quality on customer satisfaction. 3) To determine and analyze the impact of price and service quality on customer satisfaction. The sampling method used was purposive sampling. The criteria that have been determined in this study are genuine Yamaha dealers in Lowokwaru, Malang city, lowokwaru sub-district people, aged 17 years and over, using and having bought a Yamaha motorcycle. Based on observations of these criteria, 55 respondents were obtained. Methods of data analysis using quantitative methods using test instruments testing, multiple linear analysis testing, classical assumption testing, f testing (simultaneous), t testing (partial testing), r square testing (coefficient of determination test), the results showed that all price variables negative impact on customer satisfaction, service quality has a positive impact on customer satisfaction, therefore price and service quality have a positive impact together on customer satisfaction. Keywords: Price, Service Quality, Customer Satisfaction
Pelatihan, Motivasi Dan Kompensasi Pengaruhnya Terhadap Kinerja Karyawan (Studi PT. Bank XXX Kota Malang) Alfi Nur Rohmaniya; Hadi Sunaryo; Fahrurrozi Rahman
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 11 No. 03 Februari 2022
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

AbstractThe purpose of this study was to describe the training, motivation, compensation and performance of employees and to analyze the effect of training, motivation, compensation on employee performance. This type of research is explanatory research. The population in this study were all employees of PT. Bank XXX Malang City Service, Operations and Support section totaling 61 people and the sample used is a saturated sample, namely all employees of PT. Bank XXX Malang City Service, Operations and Support. The data analysis method used multiple linear regression analysis. The results showed that training, motivation and compensation had a significant effect on employee performance either simultaneously or partially. Keywords: Training, Motivation, Compensation and Employee Performance 

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