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Jurnal Manajemen Dan Bisnis Ekonomi
Published by INSTITUT TEKNOLOGI DAN BISNIS SEMARANG
ISSN : 2985590X     EISSN : 29855918     DOI : 10.54066
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Manajemen Sumberdaya Manusia , Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sektor Publik, Manajemen Operasional, Manajemen Rantai Pasokan, Corporate Governance, Etika Bisnis, Akuntansi Manajemen dan Pasar Modal dan Investasi
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 295 Documents
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Pengaruh Promosi, Kualitas Pelayanan dan Suasana Toko Terhadap Keputusan Pembelian (Studi pada Konsumen Toko Buku Gramedia Cabang Plaza Bintaro di Tangerang Selatan) Satrio Widhi Nugroho; Agus Sriyanto
JURNAL MANAJEMEN DAN BISNIS EKONOMI Vol. 3 No. 2 (2025): April : JURNAL MANAJEMEN DAN BISNIS EKONOMI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jmbe-itb.v3i2.3058

Abstract

The purpose of this study was to determine the effect of promotion, service quality and store atmosphere on purchasing decisions at the Gramedia Bookstore in Plaza Bintaro. The population in this study were consumers of the Gramedia Bookstore in Plaza Bintaro who made purchases. The sample in this study amounted to 100 respondents. The data were processed using the help of the SPSS 26 statistical analysis program and Microsoft Excel 2013. The results of the study were that promotion, service quality and store atmosphere partially had a significant effect on purchasing decisions at the Gramedia Bookstore in Plaza Bintaro.
The Influence of Competence and Patient Satisfaction to the Employee Per-formance through Service Quality at Community Health Center in Ternate City Rabiatul Adawiah
JURNAL MANAJEMEN DAN BISNIS EKONOMI Vol. 3 No. 2 (2025): April : JURNAL MANAJEMEN DAN BISNIS EKONOMI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jmbe-itb.v3i2.3061

Abstract

The Influence of Competence and Patient Satisfaction on Employee Performance Through Service Quality at Health Centers in Ternate City. (supervised by Tajuddin Malik and Gunawan Ilyas). This study aims to (1) analyze the influ-ence of competence on service quality at Health Centers in Ternate City; (2) analyze the influence of patient satisfac-tion on service quality at Health Centers in Ternate City; (3) analyze the influence of competence on employee perfor-mance at Health Centers in Ternate City; (4) analyze the influence of patient satisfaction on employee performance at Health Centers in Ternate City; (5) analyze the influence of service quality on employee performance at Health Centers in Ternate City; (6) analyze the influence of competence on employee performance through service quality at Health Centers in Ternate City; (7) analyze the influence of patient satisfaction on employee performance through service quality at Health Centers in Ternate City This study was conducted at 11 Health Centers in Ternate City. The sample used Maximum Likelihood Estimation and proportional random sampling. All samples amounted to 100 respondents at the research location xxx. The data collection method used was direct interviews with the parties involved in the prob-lem being discussed and providing questionnaires to patients in accordance with the research being conducted. Data analysis was carried out using descriptive analysis and path analysis. The results of the analysis showed that (1) compe-tence influenced the quality of service at the Health Center in Ternate City; (2) patient satisfaction influenced the quali-ty of service at the Health Center in Ternate City; (3) competence influenced employee performance at the Health Cen-ter in Ternate City; (4) patient satisfaction influenced employee performance at the Health Center in Ternate City; (5) service quality influenced employee performance at the Health Center in Ternate City; (6) competence influenced em-ployee performance through service quality at the Health Center in Ternate City; (7) patient satisfaction influenced employee performance through service quality at the Health Center in Ternate City
The Influence Of Work Ability And Public Perception On Employee Performance Through The Quality Of Health Services In Community Health Center In Ternate City Ferial Ferial
JURNAL MANAJEMEN DAN BISNIS EKONOMI Vol. 3 No. 2 (2025): April : JURNAL MANAJEMEN DAN BISNIS EKONOMI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jmbe-itb.v3i2.3064

Abstract

The influence of work ability and public perception on employee performance through the quality of health services at the Community Health Center in Ternate City, supervised by Jamaluddin B. Ilyas and Tajuddin Malik, The purpose of the study was to determine the influence of work ability and public perception on em-ployee performance through the quality of health services at the Community Health Center in Ternate City. The research method used is a quantitative analysis method with data collection through the distribution of observations, interviews, questionnaires and document reviews then processed in the form of a frequency dis-tribution table. The sampling technique uses proportional samples. The population in this study were all patients who were treated at the Community Health Center in Ternate City, the total sample was 100 respondents. The results of the study indicate that the variables Work ability (X1), Community perception variable (X2), Health service quality variable (Z1), Employee performance variable (Y1) have a direct and indirect influence in im-proving the quality of health services and employee performance at the Community Health Center in Ternate City.
Pengaruh Promosi, Citra Merek, dan E-Service Quality terhadap Keputusan Pembelian: Studi pada Pengguna Platform Shopee di Jakarta Selatan Abdullah Khalil Mukhtar; Agus Sriyanto
JURNAL MANAJEMEN DAN BISNIS EKONOMI Vol. 3 No. 2 (2025): April : JURNAL MANAJEMEN DAN BISNIS EKONOMI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jmbe-itb.v3i2.3069

Abstract

This study aims to determine whether promotion influence purchase decisions, brand image influence purchase decisions, e-service quality influence purchase decisions. This research includes quantitative research. The research sample used incidental sampling with a total of 99 respondents. Data were analyzed with SPSS 30. The result of this study were that promotion had an effect on purchase decisions, brand image had an effect on purchase decisions, e-service quality not had an effect on purchase decisions.
Strategi Mengatasi Data Breaches di Era Industri 4.0: Kasus Data Breaches Bank Rakyat Indonesia Annisa Ayu Handayani; Balqis Naura Izzati; Diana Nur'azzah; Khoirunnisa Khoirunnisa; Ida Farida Adi Prawira
JURNAL MANAJEMEN DAN BISNIS EKONOMI Vol. 3 No. 2 (2025): April : JURNAL MANAJEMEN DAN BISNIS EKONOMI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jmbe-itb.v3i2.3170

Abstract

To analyze the strategies implemented by Bank Rakyat Indonesia (BRI) in addressing data breaches in the Industry 4.0 era by identifying contributing factors such as user awareness, security system weaknesses, and the effectiveness of mitigation policies. This study uses a qualitative approach with descriptive methods through document analysis with purposive sampling techniques of official BRI reports and relevant scholarly literature. The research findings indicate that the main causes of data breaches are low digital security awareness, weaknesses in authentication systems, and the rise of phishing attacks. BRI has responded by implementing several key strategies, including digital literacy education, the use of layered security technologies such as multi-factor authentication and AI-based transaction monitoring, as well as early detection and incident response systems. These measures have successfully prevented hundreds of thousands of unauthorized access attempts throughout 2023. The implications of this study emphasize that increasing public awareness of digital security and continuously improving technological infrastructure are crucial steps in minimizing data breach risks and enhancing public trust in digital banking services.
Pengaruh Gaya Kepemimpinan, Motivasi Kerja, dan Semangat Kerja terhadap Kinerja Karyawan Pabrik Podo Seneng Halla Binti Abdulah; Indah Listyani; Rike Kusuma Wardhani
JURNAL MANAJEMEN DAN BISNIS EKONOMI Vol. 3 No. 4 (2025): Oktober : JURNAL MANAJEMEN DAN BISNIS EKONOMI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jmbe-itb.v3i4.3549

Abstract

This study aims to determine whether there is an effect of leadership style (X1), work motivation (X2), and work enthusiasm (X3) on employee performance (Y) at Podo Seneng Factory. This research uses a quantitative approach with data collection techniques through surveys, utilizing questionnaires as the main instrument for obtaining primary data. Additionally, secondary data were collected from relevant literature studies and documentation. The sampling technique used is saturated sampling, where all members of the population who meet the research criteria are selected as the sample. Data analysis was carried out in several stages, starting with validity and reliability tests to ensure the quality of the research instruments. The next step is the classical assumption test to check whether the data meet the basic assumptions of regression analysis. The analysis technique used in this study is multiple linear regression analysis to determine the effect of independent variables on the dependent variable. The T-test is used to determine the significance of the effect of each independent variable on employee performance, while the F-test is used to examine the simultaneous effect of all independent variables on the dependent variable. Additionally, the coefficient of determination test is used to assess how well the independent variables can explain the variation in the dependent variable. The results of this study are expected to provide a clearer understanding of the factors affecting employee performance at Podo Seneng Factory.
Analisis Profitabilitas, Solvabilitas dan Likuiditas terhadap Kinerja Perusahaan : (Emiten Property & Real Estate BEI Periode 2019-2023) Jihan Salsabilah; Wastam Wahyu Hidayat; Gilbert Rely
JURNAL MANAJEMEN DAN BISNIS EKONOMI Vol. 3 No. 2 (2025): April : JURNAL MANAJEMEN DAN BISNIS EKONOMI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jmbe-itb.v3i2.3074

Abstract

This research aims to find out whether profitability, solvency and liquidity influence company performance. The population in this research is property & real estate companies listed on the Indonesia Stock Exchange. The sampling technique used in this research is the purposive sampling method. The samples used in this research were property & real estate issuers, totaling 75 samples. This research uses secondary data obtained from the official website of the Indonesian Stock Exchange, namely www.idx.co. The analysis method used used the Statistical Package for Social Science (SPSS) software version 25. The research hypothesis was tested using descriptive statistical analysis, classical assumption tests, multiple linear regression analysis tests and hypothesis testing. The results obtained in this research indicate that (1) profitability has a significant effect on company performance (2) solvency has a significant effect on company performance (3) liquidity has no effect on company performance.
Pengaruh Customer Relationship Management (CRM) dan Service Quality terhadap Customer Loyalty Melalui Customer Satisfaction Pelanggan Indomaret : (Studi Kasus Pelanggan Indomaret DKI Jakarta) Octia Dea Ayu Amanda; Andi Muhammad Sadat; Rahmi Rahmi
JURNAL MANAJEMEN DAN BISNIS EKONOMI Vol. 3 No. 2 (2025): April : JURNAL MANAJEMEN DAN BISNIS EKONOMI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jmbe-itb.v3i2.3124

Abstract

The purpose of this study is to determine the effect of Customer Relationship Management (CRM) and Service Quality on Customer Loyalty and Customer Satisfaction in the study of Indomaret customers in DKI Jakarta. This research uses SEM (Structural Equation Modeling) for quantification. The data collected was obtained through distributing questionnaires using Google Form with a purposive sampling method with certain criteria. The characteristics of this research sample are customers who have shopped at Indomaret. Data analysis was carried out using SmartPLS version 4.0 software and the sample selected to test all variables was 120 participants. The results showed that CRM has a significant effect on Customer Loyalty, Service Quality has a significant effect on Customer Loyalty, CRM has a significant effect on customer satisfaction. Service Quality has a significant effect on Customer Satisfaction, Customer Loyalty has a significant effect on customer satisfaction, CRM has a significant effect on Customer Loyalty through Customer Satisfaction, Service Quality has a significant effect on Customer Loyalty through Customer Satisfaction.
Analisis Rasio Arus Kas pada Holding Perkebunan Nusantara PTPN III (Persero) Medan Tahun 2020-2023 Putri Adelia Siregar; Nadila Safira Girsang; Sifa Aulia Shafira Guechi; Eva Sriwiyanti
JURNAL MANAJEMEN DAN BISNIS EKONOMI Vol. 3 No. 2 (2025): April : JURNAL MANAJEMEN DAN BISNIS EKONOMI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jmbe-itb.v3i2.3133

Abstract

PTPN III (Persero) is one of the largest state-owned companies in Indonesia that focuses on the tea, palm oil, coffee and sugar sectors. In the 2020-2023 period, PTPN III faced various global challenges, including commodity price fluctuations, the impact of the COVID-19 pandemic, and environmental and social pressures related to sustainability practices. However, the company managed to carry out a strategic transformation to improve operational, financial and sustainability performance. This cash flow ratio analysis is very important to do considering the importance of understanding the company, especially to know in detail the inflow and outflow or flow of funds to cover the needs and expenses of PTPN III (Persero). The purpose of this study is to provide information on cash inflows and outflows in detail in the 2020-2023 period and focus on the cash flow ratio. This study uses a quantitative descriptive research method whose data source is the 2020-2023 financial statements taken from the official website www.ptpn3.co.id. The aspects taken into account are the ratio of cash flow to current liabilities, capital expenditures, total debt and net profit obtained. The results of the analysis obtained show quite good financial performance movements.
Pengaruh Kompensasi dan Motivasi Kerja pada Tingkat Turnover Karyawan: Studi Kasus PT. B-One Jambi Muhammad Azka Fadilyan; Hendriyaldi Hendriyaldi; Dian Mala Fithriani Aira
JURNAL MANAJEMEN DAN BISNIS EKONOMI Vol. 3 No. 4 (2025): Oktober : JURNAL MANAJEMEN DAN BISNIS EKONOMI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jmbe-itb.v3i4.3571

Abstract

This research aims to determine and analyze the effect of compensation and work motivation on employee turnover rates, with a case study conducted at PT. B-One Mineral Jambi. The study focuses on three main variables: compensation, work motivation, and employee turnover. The population of this research consists of all employees of PT. B-One Mineral Jambi, totaling 80 respondents, who were selected using a census sampling technique so that the entire population was included as the research sample. Data were collected using a structured questionnaire that had been tested for both validity and reliability to ensure the accuracy of the measurement instruments. The analytical methods used in this study included descriptive and quantitative approaches, processed with the help of the SPSS software for multiple regression analysis. The findings of this research show that compensation has a significant and positive effect on employee turnover, indicating that inadequate or unsatisfactory compensation can increase the likelihood of employees leaving the organization. Likewise, work motivation also has a significant positive effect on turnover rates, meaning that lower motivation levels tend to encourage employees to seek alternative employment. Therefore, improving compensation systems and fostering intrinsic motivation are crucial strategies to reduce turnover and maintain employee stability in the company.

Page 28 of 30 | Total Record : 295

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