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Jurnal Manajemen, Ekonomi, Hukum, Kewirausahaan, Kesehatan, Pendidikan dan Informatika (MANEKIN)
ISSN : -     EISSN : 29854202     DOI : -
Scope Keilmuan : - Manajemen - Ekonomi - Akutansi - Hukum - Kewirausahaan - Kesehatan - Pendidikan - Informatika - Keilmuan Lain yang Relevan
Articles 176 Documents
Pengaruh Kemampuan Berempati Terhadap Resolusi Konflik Antarindividu (Studi Kasus: Kelas 07TPLP012 Program Studi Teknik Informatika Universitas Pamulang) Dyatna, Erika Putri; Hafizh Sahal, Abdullah; Ibnu Adhan, Alvito; Andika Tampati, Rhafly; Abdul Karim, Rizki; Mashuri Hafid, Muhamad
Jurnal Manajemen, Ekonomi, Hukum, Kewirausahaan, Kesehatan, Pendidikan dan Informatika Vol 4 No 1 : September (2025): Jurnal Manajemen, Ekonomi, Hukum, Kewirausahaan, Kesehatan, Pendidika
Publisher : Shofanah Media Berkah

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Abstract

Empathy is a social skill that plays a crucial role in maintaining harmonious interpersonal relationships. Understanding others' feelings and perspectives has been shown to influence how individuals respond to conflict. This study employed a qualitative saturation approach aimed at understanding how empathy influences the conflict resolution process in everyday interactions. Data were collected through in-depth interviews with 10 participants from class 07TPLP012. The results indicate that individuals with high levels of empathy tend to be able to de-escalate conflict tensions, foster more honest communication, and reach mutually beneficial resolutions. This study confirms that empathy is a crucial foundation for effective conflict resolution.
Kepemimpinan Dan Budaya Organisasi Dalam Meningkatkan Dinamika Tim Dan Negosiasi Pelanggan Elsport Digital Printing Mazidah, Hidayatul; Dwi Elsania, Ardista; Jukhfiyah, Putri; Sintya Dwi Wahyuni, Mitha; Fais, Muhammad; Frendi Saputra, Dimas
Jurnal Manajemen, Ekonomi, Hukum, Kewirausahaan, Kesehatan, Pendidikan dan Informatika Vol 4 No 2 : Desember (2025): Jurnal Manajemen, Ekonomi, Hukum, Kewirausahaan, Kesehatan, Pendidikan
Publisher : Shofanah Media Berkah

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This study aims to examine how leadership and organizational culture contribute to improving team dynamics and the effectiveness of customer negotiations in a digital printing and custom apparel business. The main issues in this study relate to employee character diversity, cross-divisional coordination, and the demands of maintaining service quality amidst increasing variations in customer demand. The research approach used was descriptive qualitative through in-depth interviews and direct observation of work processes. The results indicate that a delegative, communicative, and responsive leadership style can improve the effectiveness of interdivisional coordination. An organizational culture characterized by flexibility, cooperation, and open communication supports the creation of an adaptive work environment for employees with diverse characters. Furthermore, a customer negotiation strategy that prioritizes persuasive communication, clear explanations, and the use of promotional offers helps reduce the potential for complaints and increases customer satisfaction. These findings indicate that the integration of adaptive leadership, a supportive organizational culture, and relationship-based negotiation strategies is an effective solution for strengthening operational performance and service quality in a printing service business.
Analisis Kepemimpinan Soft Firm Dan Budaya Organisasi Dalam Meningkatkan Kinerja Tim Duta Print Nasywa Habenula, Haura; Dwi Elsania, Ardista; Salsabila Hassa, Hanum; Nabil Al Abrori, Muhammad; Fatikasari, Sendy; Sania, Mar’atus
Jurnal Manajemen, Ekonomi, Hukum, Kewirausahaan, Kesehatan, Pendidikan dan Informatika Vol 4 No 2 : Desember (2025): Jurnal Manajemen, Ekonomi, Hukum, Kewirausahaan, Kesehatan, Pendidikan
Publisher : Shofanah Media Berkah

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Abstract

This study aims to analyze how soft-firm leadership and organizational culture contribute to improving team performance at Duta Print, a printing business involving employees with diverse backgrounds, personalities, and work habits. Key issues identified include differences in communication skills, variations in employee responses to instructions, challenges in dealing with customers with diverse personalities, and the need to adapt to work pressure. This study used a descriptive qualitative approach through in-depth interviews and observations of operational processes to obtain a comprehensive picture of teamwork dynamics. The results indicate that a soft-firm leadership style, combining gentle interpersonal approaches with responsibility-based assertiveness, creates a family-like work environment while maintaining discipline. Furthermore, an organizational culture that emphasizes two-way communication, mutual reminders, and a receptive attitude to criticism contributes to the formation of an adaptive and stable team. In the context of customer service, communication skills, patience, and adapting speaking styles have proven to be key skills for dealing with diverse customer personalities. These findings indicate that integrating adaptive leadership and a supportive organizational culture is an effective solution for improving team performance in small businesses.
Analisis Kepemimpinan Dan Budaya Organisasi Dalam Meningkatkan Kinerja Tim Dopamine Screen Printing Taufatul Ummah, Cinta; Dwi Elsania, Ardista; Aurellia Nabilah Firzatullah, Naflah; Qulub Al Afthoni, Insyirohul; Nur Fitri, Muzizah; Hari Prasetya, Bagus; Purnasari, Duwi
Jurnal Manajemen, Ekonomi, Hukum, Kewirausahaan, Kesehatan, Pendidikan dan Informatika Vol 4 No 2 : Desember (2025): Jurnal Manajemen, Ekonomi, Hukum, Kewirausahaan, Kesehatan, Pendidikan
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Abstract

This study aims to analyze how leadership and organizational culture contribute to improving team performance at Dopamine Screen Printing. The main issues identified in this context relate to the diversity of employee characteristics, challenges in managing differences in work behaviors, and operational pressures arising from the high volume of orders and varying customer characteristics. This study employed a descriptive qualitative approach through in-depth interviews with the owner and employees, direct observation of the work environment, and documentation review, which was then transcribed for analysis. The results indicate that a flexible leadership style combines gentleness and assertiveness, adapting to individual employee needs and providing clear direction for tasks and responsibilities. An organizational culture that emphasizes discipline, open communication, strong implementation of Standard Operating Procedures (SOPs), and mutual reminders successfully creates an adaptive and productive work environment. Furthermore, the team's ability to cope with deadline pressures, diverse customer characteristics, and negotiation needs demonstrates the importance of inter-divisional coordination and interpersonal intelligence. These findings confirm that integrating adaptive leadership and a supportive organizational culture is an effective solution for improving team performance in the printing services business.
Pengaruh Budaya Organisasi Dan Kepemimpinan Terhadap Pengelolaan Tim Serta Peningkatan Pelayanan Faron Fotocopy Lamongan Wahyu Saputri, Ganda; Ariyanto, Moh.; Bella Puspita, Shinta; Mufakhoma, Prima; Silfiana
Jurnal Manajemen, Ekonomi, Hukum, Kewirausahaan, Kesehatan, Pendidikan dan Informatika Vol 4 No 2 : Desember (2025): Jurnal Manajemen, Ekonomi, Hukum, Kewirausahaan, Kesehatan, Pendidikan
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This study examines the role of organizational culture and leadership in team management and customer service at Faron Fotocopy. A qualitative descriptive approach was used to explore daily work dynamics within the organization. Findings reveal that a work culture emphasizing cooperation, open communication, and customer orientation significantly enhances service quality. Leadership that is firm yet adaptive also contributes to team effectiveness, especially when dealing with dynamic operational situations. The combination of these elements creates a supportive work environment, improves customer experience, and strengthens the business’s competitive advantage within the printing service industry.
Gaya Kepemimpinan Kekeluargaan Dan Dinamika Multikultural Dalam Mendorong Inovasi Usaha Sablon Jopi Artscreen Pravita Sari, Galuh; Aisyah Nur Rahmah, Mutiara; Ananda Sari, Jea; Paramitha, Eza; Syaifur Rohman, Muhammad
Jurnal Manajemen, Ekonomi, Hukum, Kewirausahaan, Kesehatan, Pendidikan dan Informatika Vol 4 No 2 : Desember (2025): Jurnal Manajemen, Ekonomi, Hukum, Kewirausahaan, Kesehatan, Pendidikan
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Abstract

This study aims to examine the role of familial leadership and multicultural dynamics in fostering innovation at the Jopi Artscreen screen printing MSME. The research approach employed a descriptive qualitative method, gathering data through in-depth interviews with the owner and employees. The findings reveal that the owner implements a familial leadership style, evident in deliberation, casual conversations, and open dialogue in addressing issues. The multicultural dynamics emerging from the diversity of employees' regions of origin are handled via group activities and a humble leadership demeanor, fostering a cohesive work atmosphere. This inclusive organizational culture contributes to the rise of innovations, such as plans for creating a new brand that highlights social themes, skill enhancement, and the expansion of production equipment. Moreover, the familial culture aids in tackling internal obstacles, especially those concerning work motivation and production oversight. This study concludes that the blend of familial leadership and transparent management of cultural diversity proves effective in bolstering collaboration, intercultural communication, and establishing an environment favorable to innovation at the Jopi Artscreen MSME.
Penguatan Budaya Kerja Dan Kepemimpinan Dalam Mengelola Keberagaman Sumber Daya Manusia Di BMR Sign Fatimah, Sayyidatina; Oktaviani, Velly; Naslizah; Tsaniyah Putri Melani, Zahra; Majid, Fauzul
Jurnal Manajemen, Ekonomi, Hukum, Kewirausahaan, Kesehatan, Pendidikan dan Informatika Vol 4 No 2 : Desember (2025): Jurnal Manajemen, Ekonomi, Hukum, Kewirausahaan, Kesehatan, Pendidikan
Publisher : Shofanah Media Berkah

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Abstract

This study aims to explain how work culture and leadership style play a role in managing human resource diversity at BMR Sign, a digital printing company that employs employees with diverse educational backgrounds and experiences. The issues raised relate to how business owners build a conducive work culture and maintain effective communication in a diverse work environment. The study used a qualitative descriptive method through in-depth interviews with the BMR owner as the key informant. Data analysis was conducted thematically to identify leadership patterns, organizational dynamics, and cross-cultural negotiation strategies. The results show that leadership based on religious values, kinship, and discipline can foster a harmonious and productive work culture. Employee diversity can be managed through open communication, regular briefings, periodic evaluations, and interpersonal approaches. Furthermore, a friendly, professional, and adaptive communication strategy helps BMR build trust with customers from various cultural backgrounds. These findings confirm that a religious-humanistic work culture and participatory leadership contribute to strengthening organizational performance and business sustainability.
Peran Budaya Organisasi Dan Kepemimpinan Dalam Meningkatkan Efektivitas Kinerja Dan Pelayanan Pelanggan Arroyan Store Aulia Putri, Silvi
Jurnal Manajemen, Ekonomi, Hukum, Kewirausahaan, Kesehatan, Pendidikan dan Informatika Vol 4 No 2 : Desember (2025): Jurnal Manajemen, Ekonomi, Hukum, Kewirausahaan, Kesehatan, Pendidikan
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This study aims to analyze the role of organizational culture and leadership in improving the effectiveness of performance and the quality of customer service at Arroyan Store. The method used in this study is a descriptive qualitative approach with data collection techniques through in-depth interviews, direct observation studies in the field, and documentation. The research subjects included the business owner and employees of Arroyan Store who were directly involved in business operations. The results of the study indicate that an organizational culture that emphasizes family values, order, and responsibility plays a very important role in shaping employee work behavior that is cooperative and consistent. In addition, the participatory leadership implemented by the business owner of Arroyan Store is also able to create effective work communication and support decision-making that is responsive to operational and customer needs. The synergy between organizational culture and leadership has a positive impact on the effectiveness of employee performance and the quality of service to customers. This study concludes that strengthening organizational culture and leadership is an important strategy in supporting the termination of small-scale service businesses.
Ketrampilan Asertif Dalam Menyapaikan Pendapat Tanpa Menyingung Orang Lain Azriel Nuruguhty, Mochamad; Ridho Al Hafizh, Muhammad; Ridwan Lelo, Michael; Wardhana, Tri; Iskandar
Jurnal Manajemen, Ekonomi, Hukum, Kewirausahaan, Kesehatan, Pendidikan dan Informatika Vol 4 No 2 : Desember (2025): Jurnal Manajemen, Ekonomi, Hukum, Kewirausahaan, Kesehatan, Pendidikan
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Abstract

Assertiveness is the ability to express opinions honestly, firmly, and responsibly without offending or harming others. A lack of this skill often leads individuals to be passive or aggressive in communication, which can trigger interpersonal conflict. This study aims to examine the role of assertiveness in expressing opinions effectively and respectfully. The method used is a literature review of various scientific sources discussing assertiveness, interpersonal communication, and empathy. The results of the study indicate that assertive communication is characterized by the use of polite language, emotional control, and the ability to understand the perspective of the interlocutor. Assertiveness contributes to creating harmonious social relationships in various life contexts.
Omnibus Law Dalam Perspektif Ketatanegaraan: Dampaknya Terhadap Struktur Kelembagaan Negara Dan Prinsip Check And Balance Nuryanti Fatimah, Amalia; Aprilia Sari, Hani; Syafa Atila, Ilham; Salsa Biila, Miola
Jurnal Manajemen, Ekonomi, Hukum, Kewirausahaan, Kesehatan, Pendidikan dan Informatika Vol 4 No 2 : Desember (2025): Jurnal Manajemen, Ekonomi, Hukum, Kewirausahaan, Kesehatan, Pendidikan
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Abstract

Law Number 11 of 2020 on Job Creation, formulated using the omnibus law method, has brought significant changes to Indonesia's state governance system. This law is designed to simplify regulations and improve the investment climate; however, its implementation raises consequences for power relations among state institutions, the centralization of executive authority, and the shifting role of regional governments. This study aims to analyze the impact of the Omnibus Law on the state institutional structure, particularly on legislative functions, the executive, check and balance mechanisms, and regional autonomy. The research method employed is normative legal research through a statutory approach, conceptual approach, and analysis of Constitutional Court decisions. The research findings indicate that the Omnibus Law strengthens executive authority, narrows the deliberative space of the legislature, reduces regional government authority in permitting, and potentially weakens the check and balance principle. This study underscores the importance of more participatory, transparent legislative reform in line with the rule of law principle, so that regulatory effectiveness does not sacrifice the stability of Indonesia's state governance system.