cover
Contact Name
Riza Bahtiar Sulistyan
Contact Email
lppm@itsm.ac.id
Phone
+6287855327130
Journal Mail Official
lppm@itsm.ac.id
Editorial Address
Jl. Sumatra No.118-120, Tegal Boto Lor, Sumbersari, Kec. Sumbersari, Kabupaten Jember, Jawa Timur, Indonesia
Location
Kab. jember,
Jawa timur
INDONESIA
Relasi : Jurnal Ekonomi
ISSN : 02162431     EISSN : 25029525     DOI : https://doi.org/10.31967/relasi
Relasi : Jurnal Ekonomi is an open access journal on economics, management, accounting, and business. This journal published two times a year (January and July) by Institut Teknologi dan Sains Mandala. E-ISSN 2502-9525, P-ISSN 0216-2431. Focus and scope - Economics Development, Micro and Macro Economics, Entrepreneurship, Human Resource Management, Financial Management, Marketing Management, Strategic Management, Operating Management, Accounting Behavior, Public Sector Accounting, Accounting Management, Tax, Business Development, and Business Innovation.
Articles 320 Documents
The Strategies to Increase Tourist Loyalty: The Role of Tourism Service Quality and Satisfaction in East Java Beach Tourism Tri Palupi Robustin; Stephen Mago
Relasi : Jurnal Ekonomi Vol 22 No 1 (2026): Januari - Juni
Publisher : Institut Teknologi dan Sains Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v22i1.1908

Abstract

East Java Province is one of the provinces in Indonesia with many tourist attractions, including beach tourism and fantastic scenery. Some beaches with fascinating scenery that many tourists in East Java visit are Papuma Beach in Jember, white sand beach in Situbondo and Red Island Beach in Banyuwangi. Researchers are interested in researching these beaches because they want to prove whether the quality of tourist services and tourist satisfaction on these beaches can create tourist loyalty. So, this research aims to determine the influence of tourism product quality and satisfaction on tourist loyalty in East Java's beach tourism industry. The type of research is associative research with a tourist population that has visited Papuma Beach, White Sand Beach and Pulau Merah Beach with a sample of 100 respondents. The sampling technique is purposive sampling with the criteria of tourist respondents who have visited the beach more than once. The data analysis technique uses multiple linear regression analysis. The results of the study concluded that the quality of tourism services and satisfaction have a partial effect on tourist loyalty. Furthermore, this research can contribute to developing management science studies, especially marketing management in the university environment, so that it can be a reference for similar research and further research.
Membangun Kinerja di Era Digital: Peran Kepemimpinan Digital dalam Menghubungkan Digital Knowledge dan Personality Rita Indriani; Mira Yona; Habibuddin Nasution; Meilani Putri Novita
Relasi : Jurnal Ekonomi Vol 22 No 1 (2026): Januari - Juni
Publisher : Institut Teknologi dan Sains Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v22i1.1898

Abstract

Penelitian ini bertujuan untuk mengeksplorasi pengaruh Digital Knowledge dan Personality terhadap Kinerja dengan Kepemimpinan Digital sebagai variabel mediasi. Jumlah responden dalam studi ini sebanyak 89 pegawai Badan Pengelola Keuangan dan Aset Daerah (BPKAD) kota Batam, dengan metode analisis menggunakan Structural Equation Modeling (SEM) yang berbasis pada Partial Least Square (PLS). Temuan dari penelitian menunjukkan bahwa digital knowledge memiliki pengaruh yang signifikan terhadap kinerja, sementara personality juga memberikan dampak positif terhadap kinerja. Di samping itu, kepemimpinan digital terbukti berperan sebagai mediator dalam hubungan antara digital knowledge dan kinerja, pengetahuan digital baru akan berdampak optimal pada kinerja apabila diimplementasikan melalui kepemimpinan digital yang efektif. Serta, dalam hubungan antara personality dan kinerja, kepemimpinan digital juga berfungsi sebagai mediator yang signifikan. Hasil ini menunjukkan bahwa Pemimpin yang visioner dan adaptif dalam memanfaatkan teknologi mampu menumbuhkan sikap kerja yang terbuka, proaktif, dan berorientasi pada pembelajaran, sehingga karyawan menjadi lebih inovatif, fleksibel, dan produktif dalam menghadapi tuntutan kerja di era digital.
Sustainable Ecosystem-Based Capture Fisheries Management in Arut River: Socio-Economic Perspective Hasaruddin Hasaruddin; Rohmelawati Rohmelawati
Relasi : Jurnal Ekonomi Vol 22 No 2 (2026): Juli - Desember
Publisher : Institut Teknologi dan Sains Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v22i2.1938

Abstract

This study analyzes the socio-economic conditions of fishermen and identifies the factors contributing to the decline in fish catches in the Arut River, West Kotawaringin Regency, Indonesia. A descriptive qualitative approach supported by quantitative data was employed. Data were collected through interviews with 10 traditional fishermen, field observations, documentation, and secondary data from relevant government reports and literature. The findings indicate a significant decline in fish catches over the last 3–5 years, from 5–10 kg/day to 2–4 kg/day. During the dry season, catches decreased by 44%–57% compared to normal conditions. This decline is caused by environmental factors, including reduced river discharge, increasing water temperature, and declining water quality, as well as anthropogenic factors such as pollution, overfishing, and illegal fishing practices. These conditions have also resulted in unstable incomes and increased socio-economic vulnerability among fishermen. The study concludes that fisheries management in the Arut River remains ineffective due to weak institutional coordination and limited enforcement. Therefore, the implementation of an Ecosystem Approach to Fisheries Management (EAFM) through co-management between government and local communities is recommended to ensure sustainable fisheries resources and improve fishermen welfare.
Public Organization Performance Evaluation Using the Balanced Scorecard Muhammad Taufiq; Giska Nur Aziza
Relasi : Jurnal Ekonomi Vol 20 No 2 (2024)
Publisher : Institut Teknologi dan Sains Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v20i2.1959

Abstract

Performance measurement evaluation is essential for driving continuous improvement in public sector organizations. This study addresses recurring issues at the Bandung City Regional Revenue Agency (UPT PPD Central Bandung Region), which has experienced a continuous decline in PBB tax realization alongside a shortage of human resources. If left unaddressed, these issues will permanently degrade public service quality. To evaluate performance comprehensively, this study implements the Balanced Scorecard (BSC) method by analyzing Key Performance Indicators across both financial and non-financial dimensions. The research adopts a descriptive quantitative approach, utilizing both primary and secondary data sources. The results indicate that the overall performance of the UPT PPD Central Bandung Region using the BSC framework is in good standing, achieving a total score of 85.42%, which places the organization in the green level category. In detail, the customer perspective achieved the highest performance value at 30.44%, reflecting high taxpayer satisfaction. This is followed by the financial perspective at 22.43%. Furthermore, the internal business process perspective scored 12.79%, showcasing effective innovations that accelerate service delivery. Finally, the learning and growth perspective scored 19.74%, indicated by high employee satisfaction and strong expertise in their fields. This balanced scorecard evaluation confirms that despite structural challenges, the agency maintains a highly commendable quality of service.
Gender Differences in Work-Family Conflict: Case of Public Officers in East Java in Post Covid-19 Muhammad Taufiq; Nur Hidayati
Relasi : Jurnal Ekonomi Vol 18 No 2 (2022)
Publisher : Institut Teknologi dan Sains Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v18i2.1943

Abstract

The COVID-19 pandemic has fundamentally reshaped the work-life interface, forcing public sectors to adopt remote and hybrid work models that blur the boundaries between professional and domestic spheres. This study examines the prevalence and gendered dynamics of Work-Family Conflict (WFC) among public officers in East Java, Indonesia, during the post-pandemic transition. Utilizing a quantitative cross-sectional design, data were collected from 179 public officers (117 males and 62 females) through a purposive online survey conducted between January and February 2022. The research employed a reversed-coded Likert scale to measure WFC, where lower scores indicate higher levels of conflict. Results from the Independent Sample T-test reveal that both male (M = 2.44) and female (M = 2.37) officers experience high levels of conflict, with no statistically significant difference in overall intensity (p = 0.540). However, Confirmatory Factor Analysis (CFA) indicates divergent internal manifestations: male officers’ conflict is primarily driven by behavioral constraints and the limitation of family activities (loading = 0.792), while female officers experience significantly higher cognitive spillover, characterized by persistent work-related thoughts during domestic time (loading = 0.734). These findings suggest that while the structural pressures of public service impose a universal burden, the psychological experience of conflict remains gendered. This study highlights the urgent need for nuanced organizational policies, such as "the right to disconnect" and enhanced schedule autonomy, to mitigate long-term burnout and sustain public service efficiency in the "new normal" era.
Comparative Analysis of Liquidity Ratios in the Renewable Energy Subsector Achmad Fawaid; Siti Nur Azizatul Luthfiyah; Slamet Wijiono; Muhammad Rizky Prima Sakti; Mohd Shahid Mohd Noh
Relasi : Jurnal Ekonomi Vol 22 No 1 (2026): Januari - Juni
Publisher : Institut Teknologi dan Sains Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v22i1.1941

Abstract

This study aims to analyze the financial performance of PT Pertamina Geothermal Energy Tbk and PT Alamtri Resources Indonesia Tbk during the 2021-2025 period using a liquidity ratio approach including the Current Ratio (CR), Quick Ratio (QR), and Cash Ratio (ChR). The research method used is a quantitative method with secondary data obtained from the company's financial statements published through the Indonesia Stock Exchange (IDX) and annual reports. The data analysis technique is carried out by calculating and comparing the liquidity ratio values ​​between the this companies during the 2021-2025 period. The research results show that PT Alamtri Resources Indonesia Tbk's liquidity performance is excellent and continues to improve annually. A slight decline occurred in 2023, but significant progress has been made. Meanwhile, PT Pertamina Geothermal Energy is generally performing well, with excellent ratings across all its ratios. Despite a decline in 2022, the company has managed to achieve a strong and sustainable recovery through 2025. This study recommends that the two companies maintain their excellent liquidity performance going forward to avoid a downgrade in their financial performance rating.
Tinjauan Kritis Atas Implementasi Manajemen Risiko Pada Organisasi Publik Muhammad Taufiq; Hafid Aditya Pradesa
Relasi : Jurnal Ekonomi Vol 19 No 2 (2023)
Publisher : Institut Teknologi dan Sains Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v19i2.1944

Abstract

Penelitian ini bertujuan untuk meninjau kembali implementasi manajemen risiko pada organisasi publik melalui analisis perbandingan antara standar internasional ISO 31000:2018 dan regulasi domestik PP No. 60 Tahun 2008. Menggunakan pendekatan kualitatif deskriptif dengan analisis komparatif dokumen, penelitian ini mengeksplorasi transformasi peran manajemen risiko di lingkungan Kementerian Keuangan Indonesia sebagai pelopor sektor publik. Hasil analisis menunjukkan bahwa meskipun regulasi nasional menekankan aspek kepatuhan legal dan akuntabilitas, pengadopsian standar global memberikan fleksibilitas teknis yang diperlukan untuk memperkuat efektivitas organisasi. Terjadi pergeseran paradigma dari manajemen risiko sebagai alat kontrol administratif menjadi penunjang kinerja strategis dan safety net dalam pengambilan keputusan. Temuan penelitian mengungkap bahwa upaya integrasi kedua instrumen ini melalui pendekatan Enterprise Risk Management (ERM) dan penguatan budaya risiko secara kolektif merupakan kunci keberhasilan mitigasi risiko di sektor publik. Penelitian ini merekomendasikan perlunya sinkronisasi berkelanjutan antara kebijakan nasional dan praktik terbaik global guna menghadapi kompleksitas tata kelola pemerintahan modern.
Niat ulang pembelian Produk Hijau di Middle Class Squeeze : Kerangka Expectation Confirmation Theory Yulias Primita Siswanto; Yuliatin Azizah; Djuni Henri Taneo
Relasi : Jurnal Ekonomi Vol 22 No 1 (2026): Januari - Juni
Publisher : Institut Teknologi dan Sains Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v22i1.2015

Abstract

Fenomena middle class squeeze memengaruhi perilaku konsumsi kelas menengah, termasuk dalam keputusan pembelian dan pembelian ulang produk hijau yang semakin mempertimbangkan aspek manfaat, efisiensi, dan nilai keberlanjutan. Penelitian ini bertujuan untuk menganalisis niat ulang pembelian produk hijau dalam konteks middle class squeeze dengan menggunakan kerangka Expectation Confirmation Theory (ECT). Penelitian ini menguji pengaruh konfirmasi persepsi dan perceived usefulness terhadap kepuasan serta niat pembelian ulang produk hijau pada komunitas UMKM handycraft. Penelitian dengan pendekatan kuantitatif metode survei terhadap 122 responden pembeli produk hijau UMKM handycraft. Data dianalisis menggunakan metode Partial Least Squares–Structural Equation Modeling (PLS-SEM) dengan bantuan WarpPLS 7. Hasil analisis menunjukkan bahwa model penelitian memenuhi kriteria model fit serta seluruh konstruk dan indikator dinyatakan valid dan reliabel. Pengujian hipotesis menunjukkan bahwa konfirmasi persepsi dan perceived usefulness berpengaruh positif dan signifikan terhadap kepuasan. Selain itu, konfirmasi persepsi, perceived usefulness, dan kepuasan juga berpengaruh positif dan signifikan terhadap niat pembelian ulang produk hijau. Temuan ini menegaskan bahwa dalam kondisi tekanan ekonomi kelas menengah, kesesuaian harapan dan manfaat yang dirasakan menjadi faktor kunci dalam membentuk kepuasan dan mendorong niat pembelian ulang produk hijau.
Digital Leadership Transformation and Spiritual Well-being as HRM Strategies to Improve Sustainable MSME Performance Maulana Maulana; Nopa Dwi Saputra; Eko Triawan; Muhammad Rasyid Ridho
Relasi : Jurnal Ekonomi Vol 22 No 2 (2026): Juli - Desember
Publisher : Institut Teknologi dan Sains Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v22i2.2032

Abstract

This study aims to analyze the role of digital leadership transformation and spiritual well-being as part of a human resources management (HRM) strategy in improving the performance of sustainable MSMEs in Lubuklinggau City. In the digital era and economic uncertainty, MSMEs are required to adapt not only technologically but also personally and organizationally. This study uses a quantitative approach with the AMOS-based Structural Equation Modeling (SEM) method, and involves 100 respondents who are MSME owners/managers spread across Lubuklinggau City as samples. The variables studied include spiritual well-being, interpersonal communication, digital leadership, and sustainable performance of MSMEs. The results of the study indicate that digital leadership and spiritual well-being have a significant positive effect on sustainable MSME performance, both directly and through interpersonal communication mediation. This finding confirms that an HRM strategy that integrates spiritual values, technology-based leadership, and effective communication can encourage the resilience and sustainability of MSMEs in facing global challenges. The implications of this study contribute to the development of a value-based and technology-based HR management model that is relevant to the context of MSMEs in developing areas.
Risk Mitigation Strategy Through Analysis of Business Risk Management Implementation Imanita Septian Rusdianti; Bagus Salam Azizi; Megawati Siliwani Putri; Rifqi Hisyam Mahendra; Rohmatul Faizah
Relasi : Jurnal Ekonomi Vol 22 No 1 (2026): Januari - Juni
Publisher : Institut Teknologi dan Sains Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v22i1.2041

Abstract

This study aims to analyze the implementation of Enterprise Risk Management (ERM) at PT Japfa Comfeed Indonesia Depo Balikpapan in identifying, evaluating, and mitigating various risks that have the potential to affect the company's operational sustainability. The study uses a descriptive case study approach with a focus on the risk management process implemented in animal feed distribution activities. The results of the study indicate that the company faces several major risks, namely operational risks in the form of delays in animal feed distribution, financial risks due to fluctuations in raw material prices, environmental risks that cause product damage due to humidity and contamination, and regulatory risks originating from changes in government policies. The implementation of ERM is carried out through five main stages, namely risk identification, risk evaluation, risk mitigation, risk monitoring, and risk review. The mitigation strategies implemented include supply chain optimization, collaboration with logistics partners, the use of a digital tracking system, humidity-based warehouse management, the implementation of the FIFO method, and strengthening coordination with suppliers and regulators. The research findings indicate that the structured implementation of ERM can improve the effectiveness of risk control, maintain product quality, reduce potential operational and financial losses, and strengthen the company's business resilience. Therefore, ERM is an important instrument in supporting the company's operational sustainability and competitiveness in the dynamic animal feed industry.