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<![CDATA[Maintaining Organizational Sustaincapability Towards Management Innovation Using Strategic Foresight ]]>
<![CDATA[Wimber Jerry Panjaitan]]>;
<![CDATA[Erlinda Sholihah]]>;
<![CDATA[Iwan Koerniawan]]>;
<![CDATA[Myra Andriana]]>
<![CDATA[ Journal of Management and Informatics Vol 1 No 1 (2022): April : Journal of management and informatics ]]>
Publisher : <![CDATA[Universitas Sains dan Teknologi Komputer ]]>
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DOI: 10.51903/jmi.v1i1.145
<![CDATA[This study aims to examine the role of Strategic foresight and its capability to support the development of management innovation processes within organizations. This study uses a narrative literature review approach involving potential interactions of three main topics, namely: strategic foresight, management innovation, and management cognition. The research findings explain that every individual has a character from birth to being able to see the future. Then the capability for foresight in this organization must be developed and continuously maintained by both stakeholders in the organization's management and employees. Before implementing a foiresight strategy, it is necessary to understand in depth managerial cognition as the basis for its application. Furthermore, the development of a well-managed strategic foresight will become a management innovation so that it can maintain the sustaincapability of the organization. This conceptual paper lays a foundation that can be used as further research in determining strategic foresight abilities in relation to managerial dynamic abilities. The results of this paper can be used by organizations with a long history of facing challenges in capturing the challenges of changing business environment in the future.]]>
<![CDATA[The Framework of Customer Engagement on Customer Satisfaction : The Antecedents and Consequences ]]>
<![CDATA[Titin Hargyatni]]>;
<![CDATA[Kusna Djati Purnama]]>;
<![CDATA[Danang Wiratnoko]]>;
<![CDATA[Robby Andika Kusumajaya]]>;
<![CDATA[Sri Handoko]]>
<![CDATA[ Journal of Management and Informatics Vol 1 No 1 (2022): April : Journal of management and informatics ]]>
Publisher : <![CDATA[Universitas Sains dan Teknologi Komputer ]]>
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DOI: 10.51903/jmi.v1i1.146
<![CDATA[This study examines the relationship between requirements and framework development in Customer Engagement (CE). In this paper it is developed based on engagement theory with the assumption that satisfying relationships will be able to create emotional relationships so that colleagues will be involved and bound to each other. Based on theoretical studies, this paper proposes a framework that examines the components that exist in CE, antecedents. involved and the consequences of CE. To complete the study, we also discuss how the type of industry, company characteristics - Business to Business vs Business to Consumer - and value and level of involvement affect the satisfaction relationship, both direct and indirect contributions from the point of view of emotional involvement in Customer Engagement. Next, examine the development of Customer Engagement and how to maximize company performance by making appropriate strategic changes. The findings of this paper are the relationship between emotions and the indirect contribution of customers’ needs to be improved to the company's service industry with the B2B concept for products/services with a high level of involvement; Furthermore, it is also necessary to improve services for products or services with a high level of brand value and companies that provide a higher level of satisfaction.]]>
<![CDATA[Development of Organizational Leadership in the Implementation of Comprehensive Leadership Pipeline towards Organization ]]>
<![CDATA[Heni Susilowati]]>;
<![CDATA[Erwan Nur Hidayat]]>;
<![CDATA[Nindi Anggi Wardani]]>;
<![CDATA[Kasih Purwanti]]>
<![CDATA[ Journal of Management and Informatics Vol 1 No 1 (2022): April : Journal of management and informatics ]]>
Publisher : <![CDATA[Universitas Sains dan Teknologi Komputer ]]>
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DOI: 10.51903/jmi.v1i1.147
<![CDATA[This research examines the potential for leadership development through the creation of comprehensive leadership channels within organizations. By highlighting training elements that focus on the skills required for success in a leadership role) and succession planning (i.e., the creation and implementation of long-term plans that address changes in top leadership roles) as two distinct organizational initiatives. The method in this research is to combine the concept of Real Option Reasoning (ROR) with a skill-based leadership model. An in-depth study of the implementation of Comprehensive Leadership Pipelines (CLP) as an alternative to developing a leadership model is also reviewed in this study. The conclusion of this study is that by adjusting succession planning policies to outreach organizations according to the ROR pillars, it is possible to create CLPs that simultaneously lower turnover, increase the likelihood that employees will be in the right place at the right time, and reduce the risks associated with large investments. on employees. Given the need for organizations and individuals to assist in the selection of employees for appropriate leadership skills-based training, companies can make better and less risky decisions when selecting organizational leaders.]]>
<![CDATA[Relationship Quality and Cost-to-Serve as the Key of Building Customer Value ]]>
<![CDATA[Miftahurrohman Miftahurrohman]]>;
<![CDATA[Hendri Rasminto]]>;
<![CDATA[Pemilia Sulistyowati]]>;
<![CDATA[Risma Nurhapsari]]>
<![CDATA[ Journal of Management and Informatics Vol 1 No 1 (2022): April : Journal of management and informatics ]]>
Publisher : <![CDATA[Universitas Sains dan Teknologi Komputer ]]>
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DOI: 10.51903/jmi.v1i1.148
<![CDATA[This study examines the creation of Customer Value with the supporting variables Relationship Quality and Cost-to-Cost as variables that can affect value. Customer Value for the company in building relationships in the future. This research takes companies that supply fabric dyes to textile companies by conducting interviews via email and in-person interviews. The method used is to examine qualitatively and quantitatively. In qualitative research, it examines the costs incurred which have a correlation with customer service and the estimated actual costs for individual services. Furthermore, quantitative measurements are carried out to check the quality of RQ, profitability from past customers, Customer Lifttime Value (CLV) by presenting the proposed framework. In the final section, an evaluation of the effect of RQ on CLV is carried out which results in the conclusion that RQ has an effect on driving customer costs and profitability in the future.]]>
<![CDATA[MANAGEMENT OF ENTRY AND OUTCOMES OF GENERAL SUB-SECTIONS OF EMPLOYMENT AND LEGAL AT THE EDUCATION OFFICE OF SOUTH SULAWESI ]]>
<![CDATA[Khaeriyah Khaeriyah]]>;
<![CDATA[Indriati Amirullah]]>;
<![CDATA[Anne Abdul Rahman]]>;
<![CDATA[Nurasia Natsir]]>;
<![CDATA[Nurmadhani Fitri Suyuthi]]>
<![CDATA[ Journal of Management and Informatics Vol 1 No 3 (2022): Desember : Journal of management and informatics ]]>
Publisher : <![CDATA[Universitas Sains dan Teknologi Komputer ]]>
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DOI: 10.51903/jmi.v1i3.149
<![CDATA[This research was conducted with the intention of discovering how the management of incoming and outgoing letters is handled in the General, Personnel, and Legal Subdivisions of the Office of the Education Office of the Province of South Sulawesi. This is a qualitative study, with data obtained from direct observations and interviews about the management of incoming letters and letters. The descriptive research methodology was utilized for this study's research design. Field studies by observation (observation) and interviews were used to collect data for this study (interview). The study's findings revealed that the management of incoming and outgoing letters in the General, Personnel, and Legal Subdivisions at the South Sulawesi Province Education Office, based on the results of interviews and observations, employs a combined principle, namely the principles of centralization and decentralization. In terms of archive storage, inactive archives are managed by Archivists, whereas active archives are managed by their respective subsections.]]>
<![CDATA[MAQASHID SHARIA THINKING PERSPECTIVE OF IBNU ASSYUR IN THE DEVELOPMENT OF SHARIA BANKING ]]>
<![CDATA[Lifia Lifia]]>;
<![CDATA[Aunur Rofiq]]>
<![CDATA[ Journal of Management and Informatics Vol 2 No 1 (2023): April : Journal of management and informatics ]]>
Publisher : <![CDATA[Universitas Sains dan Teknologi Komputer ]]>
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DOI: 10.51903/jmi.v2i1.151
<![CDATA[Ibn Asyur was the second originator who made the concept of Maqashid Syariah into all scientific disciplines after Al Syathabi, in line with the journey of maqashid Syariah to become a field of knowledge. Sharia banking is also the second concept after the presence of conventional banking, but that is not a thing that prevents Islamic banking from continuing to grow and develop to spread benefits. Ibnu Asyur in his thoughts conveyed the similarity between maqashid sharia and the main objective of establishing sharia banking. Maqashid sharia in the perspective of Ibn Asyur can produce indicators of growth and development of sharia banking to be very rapid and of course still useful for Muslims and humanity in general.]]>
<![CDATA[THE EFFECT OF E-SERVICE QUALITY ON REPURCHASE INTENTION THROUGH E-TRUST AND E-SATISFACTION (STUDY OF B2B EMOS MARKETPLACE’S USER IN MALANG) ]]>
<![CDATA[Firda Meisaroh]]>;
<![CDATA[Sudarmiatin Sudarmiatin]]>;
<![CDATA[Agus Hermawan]]>
<![CDATA[ Journal of Management and Informatics Vol. 1 No. 3 (2022): December : Journal of Management and Informatics ]]>
Publisher : <![CDATA[University of Science and Computer Technology ]]>
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<![CDATA[EMOS Marketplace as one of the business to business (B2B) e-commerce which is in great demand by customers,especially pharmacies, clinics and private hospitals. Along with the development of technology in the industrialera 5.0, where customers become decision makers and can determine for themselves which distributor to chooseto buy the pharmaceutical products needed at this time. This research is a quantitative research using a descriptiveresearch design and path analysis techniques. There are consisting of 200 pharmacists that become respondentsby using Slovin formula approach. The results of this study indicate that variables E-Service Quality, E-Trust, E-Satisfaction and Repurchase Intention have a positive and significant. Based on the results of this study,suggestions that researchers can convey to EMOS Marketplace to continues improvement include increasingcustomer security standards, adding a product search feature based on manufacturers and WhatsApp notificationsto find out order status. Hopefully EMOS Marketplace always create continuous innovation (continuesimprovement) in terms of service. So that customers will feel trusted and satisfied with EMOS Marketplace.]]>
<![CDATA[THE EFFECT OF ASSETS STRUCTURE AND FIRM SIZE ON FIRM VALUE MEDIATED BY CAPITAL STRUCTURE ]]>
<![CDATA[Eka Wulan Sari]]>;
<![CDATA[Elly Siswanto]]>
<![CDATA[ Journal of Management and Informatics Vol. 1 No. 3 (2022): December : Journal of Management and Informatics ]]>
Publisher : <![CDATA[University of Science and Computer Technology ]]>
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<![CDATA[This paper aims to investigate how the effect of Assets Structure and Firm Size on Firm Value Mediated by CapitalStructure in Non-Financial Sector Companies Listed on the Indonesia Stock Exchange period 2013-2021. Theresearch method used in this research quantitative An empirical research was conducted with a quantitativeapproach using panel regression OLS to estimates the dirrect effect and Partial Least Squares Structural EquationModeling (PLS-SEM) to estimates indirect effect, by using STATA statistical software. sample selection usingpurposive sampling and found a sample of 180 companies. From the analysis it was found that capital structureand asset structure have no effect on firm value, Firm size has a negative significant on firm value , asset structurehas a negative significant on capital structure, firm size has a positive significant effect on capital structure. Inaddition, capital structure is able to mediate the relationship between asset structure and firm size on firm value.Empirical studies conducted usually only look at the direct effect of the independent variable on the dependentvariable, but in this study examines the direct and indirect effects of the independent variables on the dependentvariable. In addition, this study does not only use samples from 1 company sector, but using all non-financialsectors companies listed on the Indonesia Stock Exchange.]]>
<![CDATA[THE EFFECT OF WORK ENVIRONMENT AND MOTIVATION ON JOB SATISFACTION AND ORGANIZATIONAL COMMITMENT AND THEIR IMPACT ON ORGANIZATIONAL CITIZENSHIP BEHAVIOUR ]]>
<![CDATA[Joko Kurniawan]]>;
<![CDATA[Budi Eko Soetjipto]]>;
<![CDATA[Agus Hermawan]]>
<![CDATA[ Journal of Management and Informatics Vol. 1 No. 3 (2022): December : Journal of Management and Informatics ]]>
Publisher : <![CDATA[University of Science and Computer Technology ]]>
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<![CDATA[This study aims to determine the role of work environment, motivation, job satisfaction, and organizationalcommitment in improving the Organizational Citizenship Behavior (OCB) for the employee at the PT GarudafoodPutra Putri Jaya Tbk of Gresik area. The research method applied is quantitative, using path analysis and the Sobeltest to examine the relationship and the magnitude of the contribution of influence between each variable. Thenumber of respondents in this study was 200 employees.The results showed that the work environment andmotivation significantly positively affected job satisfaction. Meanwhile, work environment, motivation, and jobsatisfaction positively and significantly affect organizational commitment. It was found that communicationbetween superiors and subordinates is an essential factor for improving OCB, so further research is needed on theeffect of leadership style on OCB.]]>
<![CDATA[Maintaining Organizational Sustaincapability Towards Management Innovation Using Strategic Foresight ]]>
<![CDATA[Wimber Jerry Panjaitan]]>;
<![CDATA[Erlinda Sholihah]]>;
<![CDATA[Iwan Koerniawan]]>;
<![CDATA[Myra Andriana]]>
<![CDATA[ Journal of Management and Informatics Vol. 1 No. 1 (2022): April : Journal of Management and Informatic ]]>
Publisher : <![CDATA[University of Science and Computer Technology ]]>
Show Abstract
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Download Original
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<![CDATA[This study aims to examine the role of Strategic foresight and its capability to support the development ofmanagement innovation processes within organizations. This study uses a narrative literature review approachinvolving potential interactions of three main topics, namely: strategic foresight, management innovation, andmanagement cognition. The research findings explain that every individual has a character from birth to beingable to see the future. Then the capability for foresight in this organization must be developed and continuouslymaintained by both stakeholders in the organization's management and employees. Before implementing afoiresight strategy, it is necessary to understand in depth managerial cognition as the basis for its application.Furthermore, the development of a well-managed strategic foresight will become a management innovation sothat it can maintain the sustaincapability of the organization. This conceptual paper lays a foundation that can beused as further research in determining strategic foresight abilities in relation to managerial dynamic abilities. Theresults of this paper can be used by organizations with a long history of facing challenges in capturing thechallenges of changing business environment in the future.]]>
