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Journal of Managerial Sciences and Studies
Published by Pt. Mawadaku Sukses Solusindo
ISSN : 29886600     EISSN : 29886619     DOI : 10.61160
Core Subject : Humanities, Science, Social,
Humanities Decision Sciences, Operations Research & Management Social Sciences
ilmu manajemen seperti manajemen keuangan, industri, pemasaran, sumber daya manusia, penjaminan mutu, dan ilmu-ilmu sosial lainnya seperti sosiologi, komunikasi, dan administrasi. Jurnal ini secara khusus menyediakan forum bagi para peneliti untuk berdiskusi, mengejar dan mempromosikan pengetahuan di bidang yang sedang berkembang dan berkembang di bidang manajemen dan ilmu sosial.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Perilaku Organisasi dan Menejemen Sumber Daya Manusia
Articles 72 Documents
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Examining the Causal Connections Between Multisensory Marketing, Brand Experience, Consumer Perceived Value, and Brand Strength is Part of the Power of Experiential Marketing Sudarnice; Wasik, Zainul; Saifuddin, Muchammad
Journal of Managerial Sciences and Studies Vol. 3 No. 2 (2025): Agustus: Journal of Managerial Sciences and Studies
Publisher : PT. Mawadaku Sukses Solusindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61160/jomss.v3i2.88

Abstract

One of the main issues facing brand managers today is giving consumers memorable and unique experiences to establish a solid rapport between the company and its customers. As a result, strategies for experiential marketing that engage all senses have grown in popularity. Nevertheless, the creation of multimodal brand experiences that provide customers a high perceived value and produce strong, long-lasting brand strength is not well understood. We carried out an empirical study in the distinctive service industry of luxury hotels, which offers a good example for learning about an approach that appeals to all senses, in order to better understand the causal relationships between multisensory marketing, brand experience, customer perceived value, and brand strength. Our study's findings provide credence to the idea that creating brand experiences through multimodal marketing is crucial. Both significantly influence brand strength and are crucial factors in determining how much a client thinks a brand is worth. Furthermore, by revealing the causal structure, brand strength may be developed by understanding which aspects of customer perceived value—financial, functional, social, and personal—are most impacted by brand experience and multimodal marketing. Consequently, the findings provide fascinating guidance for developing successful experience marketing.
The Role of Learning Satisfaction in Mediating Influence on Interpersonal Communication, Self-Efficacy, and Motivation Readiness Work at the Faculty of Economics Students, Bhayangkara University, Surabaya Istanti, Enny; Sumiati, Sumiati; Nugroho, Riyadi; Daengs GS, Achmad
Journal of Managerial Sciences and Studies Vol. 3 No. 3 (2025): Desember: Journal of Managerial Sciences and Studies
Publisher : PT. Mawadaku Sukses Solusindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61160/jomss.v3i3.89

Abstract

This study examines the role of learning satisfaction in mediating the influence of interpersonal communication, self-efficacy, and motivation on work readiness among students of the Faculty of Economics, Bhayangkara University Surabaya. The research addresses the challenge of how higher education institutions can better prepare graduates for the labor market by identifying the psychological and behavioral factors that shape employability. A quantitative research design was applied using a survey method. Data were collected from 210 students through a structured questionnaire, and the analysis was conducted using Partial Least Squares Structural Equation Modeling (PLS-SEM) to test the hypothesized relationships. The results indicate that interpersonal communication, self-efficacy, and motivation positively influence learning satisfaction and work readiness. However, learning satisfaction does not significantly mediate the relationship between these predictors and work readiness. These findings suggest that while satisfaction with learning contributes to employability outcomes, it is not the sole mechanism through which personal and interpersonal factors affect work readiness. Additional experiential and contextual factors, such as internships, soft skills development, and practical exposure, may play a stronger role.This study contributes to the literature by providing empirical evidence from the Indonesian higher education context, highlighting the limited mediating role of learning satisfaction. Practically, the findings underscore the importance for universities to enhance not only the quality of learning experiences but also to integrate work-based learning and career development programs to strengthen students' readiness for the workplace.
Examining the Influence of Organisational Culture and Situational Variables on Deviant Work Practices Among Government Employees Rooholelm, Vahid; Taleghani, Mohammad; Desembrianita, Eva
Journal of Managerial Sciences and Studies Vol. 3 No. 2 (2025): Agustus: Journal of Managerial Sciences and Studies
Publisher : PT. Mawadaku Sukses Solusindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61160/jomss.v3i2.90

Abstract

Purpose – This research investigates the extent to which situational factors drive organisational deviance and explores the mediating influence of organisational culture among employees in the public sector. Aim(s) – The objective was to identify key predictors of deviant workplace behaviour within public service organisations and to examine how organisational culture moderates the impact of these predictors. Design/methodology/approach – Adopting a quantitative research strategy, the study applied a cross-sectional survey design with 250 respondents. Data analysis utilized regression techniques alongside structural equation modeling to test the mediating role of organizational culture. Findings – Results from the structural equation modeling demonstrate that perceived injustice, heightened stress, and inadequate support contribute significantly to workplace deviance. Specifically, organizational injustice and work-related stress emerged as strong predictors of deviant behavior, while organizational culture mediated the effects of these variables. Limitations of the study – The findings may be affected by sampling error and potential response bias due to reliance on self-reported data. Furthermore, the exclusive focus on public service limits the generalizability of the conclusions to other sectors. Practical implications and Originality/value – The study enhances existing scholarship on the mediating function of organizational culture in deviant workplace behavior. It further illustrates how fostering a strong organizational culture can serve as a mechanism to mitigate or prevent workplace deviance among employees tasked with implementing organizational policies
Integrating Employee Well-Being into HRM for Effective Distance Working Implementation Dody Suhermawan; Vidhayandika M, Almira
Journal of Managerial Sciences and Studies Vol. 3 No. 2 (2025): Agustus: Journal of Managerial Sciences and Studies
Publisher : PT. Mawadaku Sukses Solusindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61160/jomss.v3i2.91

Abstract

Purpose - The growing adoption of remote work has raised important questions regarding the role of human resource management (HRM) practices in safeguarding employee well-being. While well-being-oriented HRM has been recognized as an essential framework for supporting happiness, health, and social connectedness in traditional organizational settings, its relevance in remote work arrangements remains ambiguous. The reduced physical presence and visibility of employees in remote contexts may diminish the effectiveness of such practices, thereby warranting a deeper empirical investigation. Aims - This study seeks to examine whether well-being-oriented HRM maintains its capacity to enhance employee well-being in remote working environments, as compared to conventional, on-site contexts. More specifically, it aims to evaluate how distinct domains of well-being-oriented HRM are associated with different facets of employee well-being—including psychological well-being (happiness, job satisfaction, and engagement), physical well-being (strain and health), and relational well-being (social connectedness). Additionally, the moderating role of remote work intensity is assessed to determine whether variations in the extent of remote work influence these relationships. Design - The empirical analysis was conducted using a two-wave dataset collected from 258 Indonesian state-owned manufacturing enterprises. By differentiating between remote and non-remote work settings, the study applies a comparative lens to assess both the direct associations of well-being-oriented HRM with well-being outcomes and the potential moderating influence of remote work intensity. This approach allows for a nuanced understanding of how HRM practices function across varying organizational work arrangements. Findings - The results indicate that well-being-oriented HRM continues to exert a positive influence on employee well-being in remote work contexts, particularly in terms of happiness (engagement and job satisfaction) and health (strain reduction). However, variations emerge across domains of HRM, as certain practices appear more effective in enhancing happiness and health-related outcomes than others.
Common Size Analysis as a Tool for Measuring the Financial Performance of PT. Bank Sumut Head Office in the 2023–2024 Period Budiarta, Budiarta; Tanoto, Sugiyanto
Journal of Managerial Sciences and Studies Vol. 3 No. 3 (2025): Desember: Journal of Managerial Sciences and Studies
Publisher : PT. Mawadaku Sukses Solusindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61160/jomss.v3i3.92

Abstract

This study aims to analyze the financial performance of PT. Bank Jatim using the common size method based on its financial statements for the period 2023-2024. The research adopts a descriptive quantitative approach with secondary data derived from audited financial reports. The common size method was applied to both the balance sheet and income statement to evaluate changes in the proportion of assets, liabilities, equity, revenues, and expenses relative to their totals. The results indicate that PT. Bank Jatim experienced consistent growth in total assets, primarily driven by the expansion of third-party receivables. On the liabilities side, third-party funds (DPK) also showed a steady increase, reflecting strong public trust and the effectiveness of the bank’s funding strategies. Meanwhile, the income statement analysis revealed that operating revenues, dominated by loan interest income, demonstrated growth; however, operational expenses—particularly administrative and personnel costs—also increased, exerting slight pressure on net income margins. Overall, the findings suggest that PT. Bank Jatim maintained sound financial performance throughout the study period, with healthy asset growth and revenue generation. Nonetheless, the rising trend in operational expenses highlights the importance of improving cost efficiency. This study recommends that PT. Bank Jatim adopt stricter cost control measures, diversify revenue sources beyond loan interest income, strengthen its capital base, and accelerate digital transformation to enhance competitiveness.
The Strategic Role of Remuneration Systems in Enhancing Employee Job Satisfaction and Productivity Adhijoyo, Ardyan; Prasetya, Danang
Journal of Managerial Sciences and Studies Vol. 3 No. 3 (2025): Desember: Journal of Managerial Sciences and Studies
Publisher : PT. Mawadaku Sukses Solusindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61160/jomss.v3i3.93

Abstract

The primary objective of this research is to examine the role of remuneration in enhancing job satisfaction and its subsequent influence on employee productivity within State Own Banking Services. The study employs a causal research design with a quantitative approach. A total of 187 employees were selected as respondents through purposive sampling. Data were gathered using a structured questionnaire and analyzed by employing the Partial Least Squares (PLS) method. The empirical results demonstrate that remuneration exerts a significant and positive impact on both job satisfaction and employee productivity. Furthermore, the analysis reveals that job satisfaction significantly contributes to the improvement of work productivity.
The Role of Brand Trust and Brand Love in Mediating the Relationship between Brand Experience, Brand Associations, Brand Quality, and Consumer Loyalty in Online Shopping David, Stalin; Ali, Shakir
Journal of Managerial Sciences and Studies Vol. 3 No. 3 (2025): Desember: Journal of Managerial Sciences and Studies
Publisher : PT. Mawadaku Sukses Solusindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61160/jomss.v3i3.94

Abstract

This study investigates the impact of brand experience, brand associations, and brand quality on loyalty intention and repurchase intention among online consumers, with brand trust and brand love serving as mediating variables. A survey was administered to undergraduate and graduate students enrolled at five public universities in Northern India. The findings reveal that while brand experience, brand associations, and brand quality do not significantly influence loyalty intention, they exert a positive effect on repurchase intention. Furthermore, the results demonstrate that brand satisfaction influences affective commitment, whereas brand trust affects both affective and continuance commitment. Affective commitment is found to positively influence repurchase intention and loyalty, while continuance commitment does not exhibit a significant effect on these outcomes.
Linking Growth and Liquidity to Firm Value through the Mediation of Profitability Adhijoyo, Ardyan; Prasetya, Danang
Journal of Managerial Sciences and Studies Vol. 3 No. 3 (2025): Desember: Journal of Managerial Sciences and Studies
Publisher : PT. Mawadaku Sukses Solusindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61160/jomss.v3i3.95

Abstract

This research investigates the influence of growth and liquidity on firm value, emphasizing the mediating role of profitability within food and beverage sub-sector companies listed on the Indonesia Stock Exchange during the period 2020–2024. A purposive sampling method was employed to select 11 representative firms as the research sample. The data were processed using the SPSS application, applying both descriptive statistical analysis and inferential statistical techniques. The findings reveal that: (1) Growth, as represented by asset growth, does not exert a significant influence on firm value. (2) Liquidity, as measured by the current ratio, demonstrates a significant negative impact on firm value. (3) Profitability, proxied by return on assets, effectively mediates the relationship between growth and liquidity on firm value, thereby reinforcing its pivotal role in shaping investor perceptions and firm performance
The Influence of Learning Media on the Quality of Progress Office Administration Program Suciati, Suciati; Kholid, Kholid; Anindya Septantina, Riesca
Journal of Managerial Sciences and Studies Vol. 2 No. 2 (2024): Agustus: Journal of Managerial Sciences and Studies
Publisher : PT. Mawadaku Sukses Solusindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61160/jomss.v2i2.96

Abstract

This research aims to describe the use of learning media and the quality of learning in the Office Administration Skills program at Watampone State Vocational School 1 as well as the influence of learning media on the quality of the teaching and learning process there. This research uses experimental research with a population of 208 students there, with a sample of 68 students with an error rate of 10 percent. Data collection was carried out using observation and questionnaires. The data analysis techniques used are descriptive statistics and inferential statistics. The results of this research show that the use of learning media there is classified as good from the aspects of print media, electronic media and reality media. The quality of the teaching and learning process there is assessed as good in terms of active, innovative, creative, effective and enjoyable learning. There is a significant positive influence of the use of learning media on the quality of learning in the office administration skills program at SMK Negeri 1 Watampone, amounting to 17.9 percent.
Using IT-Enabled Dynamic Capabilities to Develop Firm Inventive Capability and Business Process Agility: The Moderating Effect of aTumultuous Surroundings Sudarnice; Wasik, Zainul; Febria Lina, Lia
Journal of Managerial Sciences and Studies Vol. 2 No. 2 (2024): Agustus: Journal of Managerial Sciences and Studies
Publisher : PT. Mawadaku Sukses Solusindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61160/jomss.v2i2.97

Abstract

Businesses today must be flexible and creative in order to adapt to the ever-changing business circumstances. This study suggests that IT-enabled Dynamic Capabilities (ITDC) are used to shape firm business process agility and firm innovative capabilities in a turbulent environment. It does this by drawing on the multi-theoretic lens. The suggested model has a favorable and significant correlation, according to a study of 254 IT and business professionals from Indonesia’s companies. The relationship between ITDC and agility is greatly tempered by marketing and technological upheaval. Comparably, marketing turbulence is also significantly mild. However, in contrast to expectations, technological turbulence has a negligible moderating influence on the link between ITDC and business inventive capabilities. This study demonstrates how firm agility and innovative capability mitigate the impact of ITDC on business performance. Practical ramifications and theoretical anchoring are also covered.

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