cover
Contact Name
NADIA DWI IRMADIANI
Contact Email
isipuntag@gmail.com
Phone
+6287832428937
Journal Mail Official
isipuntag@gmail.com
Editorial Address
Jln Bendan Dhuwur, Kecamatan Gajahmungkur, Semarang, Provinsi Jawa Tengah, 50233
Location
Kota semarang,
Jawa tengah
INDONESIA
Public Service And Governance Journal
ISSN : 29637252     EISSN : 27979083     DOI : 10.56444
Core Subject : Social,
Public Service And Governance Journal adalah terbitan berkala ilmiah yang diterbitkan oleh program studi Administrasi Publik Fakultas Ilmu Sosial dan Ilmu Politik Universitas 17 Agustus 1945 Semarang. Public Service And Governance Journal terbit 2 (dua) kali dalam setahun, pada bulan Januari dan Juli. Public Service And Governance Journal adalah jurnal berkala ilmiah yang menjadi sarana publikasi bagi akademisi, peneliti, dan praktisi di bidang administrasi publik dalam menerbitkan artikel hasil penelitian (riset) maupun artikel telaah konseptual atau riview. Ruang lingkup dibidang : Manajemen Pelayanan Publik, Kebiajakan Publik, Tata Kelola Pemerintahan
Articles 304 Documents
Pengaruh Soft Sell Advertising Dalam Video Tiktok Terhadap Keputusan Pembelian Produk I Gede Arsana Wijaya; Merylin Rafael Sitohang; I Gusti Ayu Agung Citra Santika Dewi; Ida Ayu Agung Diah Janawati; Desak Made Kutha Adhya Wagiiswari; Desak Putu Eka Nilakusmawati
Public Service and Governance Journal Vol. 5 No. 2 (2024): Juli: Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v5i2.1531

Abstract

This study was conducted to determine whether people are interested in buying a product after seeing a product advertisement promoted through the TikTok application and to determine the effectiveness of promoting a product through the TikTok application. In this study, the research method used is descriptive research with a quantitative approach. The data collection method is a questionnaire (google form). Sampling is done by distributing questionnaire links with a target respondent of 200 people who on average use the TikTok application. The research variables in this research include marketing strategies, product purchasing power, and interest in buying products after seeing advertisements aired on the TikTok application. The results showed that TikTok application users consider product promotions carried out through the TikTok application to be more effective than product promotions in other applications.
Kepemimpinan Kepala Sekolah Perempuan Dalam Meningkatkan Kualitas Pendidikan di PAUD Kusuma Indonesia Kaloran Temanggung Eva Indrayani; Nina Oktarina; Fathur Rokhman
Public Service and Governance Journal Vol. 5 No. 2 (2024): Juli: Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v5i2.1544

Abstract

This article describes a descriptive qualitative research on the transformational leadership of female school principals in improving the quality of education at PAUD Kusuma Indonesia. This research was conducted through observation, interviews and documentation studies. The main problem faced is the challenge in implementing effective transformational leadership practices. The aim of this research is to understand how transformational leadership can be applied by female school principals to improve the quality of education in PAUD. The main results show that female school principals are able to carry out effective transformational leadership practices, which are reflected in increasing staff motivation and performance, as well as improving the quality of learning and the learning environment in PAUD. The conclusion of this research is that transformational leadership by female school principals has a significant role in improving the quality of education in PAUD, and greater support from related parties is needed to strengthen this practice.
Election Integrity and Governance Challenges: Unravelling the Links between Voter Intimidation, Electoral Violence, Fraudulent Practices, and the Political Costs They Create in Indonesia Yetty Sembiring; Afif Syarifudin Yahya
Public Service and Governance Journal Vol. 5 No. 2 (2024): Juli: Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v5i2.1556

Abstract

Indonesia is one of the largest democratic countries in the world. Heads of Central dan Local government are elected through general elections, except for the Province of Yogyakarta. Even though general elections are a routine activity every five years, however there are still problems in its implementation. Through a qualitative examination of voter, election official, political candidate, and community leader interviews, this study explores issues with election integrity and governance in Indonesia. The study reveals the complex relationships that exist between electoral violence, voter intimidation, fraudulent activities, and the ensuing political consequences. Key themes that emerge include the regional nature of difficulties, the impact of political culture, resource restrictions, and the long-term societal costs. The results underscore the interdependence of these issues from various angles, highlighting the necessity of focused, cooperative actions. These observations add to the conversation on election integrity as Indonesia makes its way toward democracy and serves as a basis for the creation of policies and other initiatives that support democratic governance.
Peran Administrasi Publik Dan Komunikasi Publik Dalam Membangun Kolaborasi Antara Kelompok Masyarakat (Pokmas Mulya Abadi) Dan Pemerintah Guna Pembangunan Kelurahan Ulva Roifatul Lailin; Nik Haryanti; Rio Septyan Ardiansyah
Public Service and Governance Journal Vol. 5 No. 2 (2024): Juli: Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v5i2.1634

Abstract

Village development is an important part of efforts to improve the quality of life of urban communities. This research examines the role of public administration and public communication in building collaboration between community groups and the government in sub-district development. This research is very important because the success of sub-district development is very dependent on collaborative relationships between the government and community groups. The aim is not only to find things that influence this cooperation, but also to show useful methods for increasing community participation in sub-district development. This research uses a qualitative approach that collects data through participant observation, document analysis, and in-depth interviews. This research includes searching for data information through relevant officials or a team of facilitators on community empowerment activities in physical and non-physical work, examining policies and regulations related to community empowerment, and direct observation of Mulya Abadi Pokmas activities in Bendogerit Village, Blitar City. Next, the data was analyzed using a thematic approach to find patterns and themes in public communication, public administration, and collaboration between society and government. It is hoped that the results of this research will provide a better understanding of the dynamics of collaboration in village development between government groups and communities. Intended outcomes also include policy suggestions for increasing the effectiveness of collaboration, practical guidance for building strong relationships between government and community groups, and theoretical contributions to improve our understanding of public administration and public communication.
Kebijakan Dana Dekonsentrasi: Tanggung Jawab Pemerintah Daerah Mewujudkan Pembangunan Kesehatan Nasional Parko Prahima
Public Service and Governance Journal Vol. 3 No. 2 (2022): Juli : Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v5i2.1778

Abstract

The health deconcentration fund is one of the funding schemes for regions in the context of delegating matters under the authority of the central government to regional governments in certain regions to support the achievement of national development. This research aims to analyze the policy for managing deconcentrated funds in the health sector in the region. This research uses qualitative methods with the Edward III policy implementation model. Data collection was carried out through interviews and documentation studies. The research results concluded that the implementation of deconcentrated fund management policies in the health sector in several regions in Indonesia is still not effective. This is caused by communication aspects that have not been maximized and the lack of adequate resource qualifications for managing deconcentration funds.
Problematika Kebijakan Pembangunan dan Pemeliharaan Infrastruktur Jalan di Provinsi Banten Dede Qodrat Alwajir
Public Service and Governance Journal Vol. 3 No. 2 (2022): Juli : Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v3i2.1780

Abstract

Road infrastructure is a public good whose existence must be felt by all levels of society. Road infrastructure development is a policy that deserves attention from the government, including in the Banten Province region. This research aims to explain the problems in development and maintenance policies for road infrastructure in Banten Province. The research method uses a qualitative approach. Based on research, it is known that the implementation of road infrastructure development and maintenance policies in Banten Province has not been carried out optimally because it has not yet provided significant changes and minimized existing problems. Some of the problems include the government's responsiveness in dealing with road problems which is still lacking, resulting in victims due to reports not being resolved immediately. The inhibiting factors in implementing the development and maintenance of road infrastructure in Banten Province include a lack of skilled human resources, erratic activities due to policy changes in different central and regional government periods, and natural factors.
Penyelenggaraan Pelayanan Go Digital pada Identitas Kependudukan Digital (IKD) dalam Perspektif Dynamic Governance di Dinas Kependudukan dan Pencatatan Sipil Kabupaten Tangerang Vivi Charunia Wati; Trisya Walza Rizkita; Bagus Sajiwa; Rifdah Silawarti; Eko Prasetyo
Public Service and Governance Journal Vol. 5 No. 2 (2024): Juli: Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v5i2.1806

Abstract

Dynamic governance refers to government activities continuing in the process of public policy governance that can reach long-term interests. This research uses a qualitative approach with a descriptive method and the key informant is the Population and Civil Registration Office of Tangerang Regency. Data collection techniques were conducted through interviews, field observations, and documentation. The purpose of this research is to find out the implementation of Digital Population Identity through the perspective of Dynamic Governance at the Population and Civil Registration Office of Tangerang Regency. The results showed that dynamic capabilities in the implementation of Digital Population Identity services are able to produce various changes that have an impact on improving the quality of public services, but there are still obstacles such as low public understanding of using Digital Population Identity (IKD) and not all government agencies can accept the process of verifying population data with Digital Population Identity (IKD). Therefore, the dynamic capability process in the Digital Population Identity (IKD) service is influenced by three indicators, namely thinking ahead, thinking again, and thinking across as well as two driving factors, namely able people and agile process.
Implementasi Prinsip Good Governance Dalam Pelayanan Pembuatan E-KTP Pada Kecamatan Sepatan Timur Kabupaten Tangerang Marissa Krianayanti; Luthfiyyah Humairah; Anggita May Putri Kiswanto; Alodia Alvita Wibowo; Eko Prasetyo
Public Service and Governance Journal Vol. 5 No. 2 (2024): Juli: Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v5i2.1823

Abstract

This research aims to gain a deeper understanding of the East Sepatan District's efforts in realizing excellent service in issuing E-KTP, which is based on the principles of good governance. Using a descriptive and qualitative approach, data was collected through field observations through interviews with informants consisting of Heads of Sections, Secretaries and Employees in East Sepatan District, as well as notes. Next, the data obtained was analyzed from the data reduction process, data presentation, and drawing conclusions. E-KTP services in East Sepatan District must meet the principles of good governance standards, namely including the principles of professionalism, transparency, supervision, responsiveness, democracy and participation, efficiency and effectiveness, foresight, and law enforcement, all of which comply with good governance standards. is trying to improve all these aspects and can be said to be almost on the verge of being good, but there are still several shortcomings and weaknesses in its implementation. The results of interviews and observations show that the e-KTP making service in East Sepatan District meets all the specified indicators. Solution So that good governance can be implemented optimally, governance principles such as legal regulations and justice need to always be considered and evaluated.
The Influence Of Entrepreneurial Capabilities On Marketing Performance Moderated By Digital Marketing : Study On MSMEs In Semarang Cicik Harini; Retno Djohar Juliani; Leonardo Budi Hasiholan; Sugeng Bowo Handayani
Public Service and Governance Journal Vol. 5 No. 2 (2024): Juli: Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v5i2.1890

Abstract

One way to contact clients, develop real-time connections with them, and ultimately win their pleasure is by using digital resources through digital marketing. With the use of digital marketing tools, this study aims to ascertain how entrepreneurial marketing affects marketing performance in Semarang, Indonesia. The research population The Area Sampling approach and the Stratified Random Sampling Technique were the two steps of the sampling approach used in this investigation. Path analysis using Smart-PLS software was the method of hypothesis testing adopted. The findings demonstrated that entrepreneurial marketing significantly and favorably affects marketing performance as well as digital marketing skills. Additionally, the performance of marketing is positively and significantly impacted by digital marketing skills. Nonetheless, there is less chance that digital marketing will act as a mediator in the connection between marketing performance and entrepreneurial marketing. Practically speaking, in order to sustain marketing performance, MSMEs must keep enhancing their skills and honing the application of entrepreneurial marketing strategies
Efektivitas Program Literasi Digital Berbasis Smart Society 5.0 Pada Dinas Komunikasi Dan Informatika Kabupaten Ciamis Puji Lestari; Sisi Kurli Oktrimayunda; Istianatullaila Istianatullaila; Nida Nurpadilah; Irfan Nursetiawan
Public Service and Governance Journal Vol. 5 No. 2 (2024): Juli: Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v5i2.1891

Abstract

The digital literacy level in Indonesia is only 62%. This number is the lowest compared to other ASEAN countries, which average 70%. Therefore, acceleration is needed to catch up with digital literacy levels in various regions in Indonesia, including Ciamis Regency. This needs to be done to encourage people to avoid all types of technological fraud and to be better prepared to face the digital era in the future. This research aims to evaluate the effectiveness of the digital literacy program launched by the Ciamis Regency Communication and Information Service (Dinas Komunikasi dan Informatika ) based on the Smart Society 5.0 concept. This research method uses descriptive data collection techniques through literature, interviews and related data analysis. The research results show that the Smart Society 5.0-based digital literacy program by the Ciamis District Communication and Information Office has had a positive impact in increasing people's understanding of digital technology, expanding access to information, and encouraging active participation in digital life. However, there are several obstacles faced, such as limited access to digital infrastructure, lack of public awareness of the importance of digital literacy, and challenges in maintaining the interest of program participants. This research provides important input for related parties in increasing the effectiveness and sustainability of digital literacy programs in Ciamis Regency and provides a basis for further research in this field.