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Aditya Halim Perdana Kusuma Putra
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Advances: Jurnal Ekonomi & Bisnis
Published by Yayasan Pendidikan Bukhari Dwi Muslim
ISSN : -     EISSN : 29859859     DOI : https://doi.org/10.60079/ajeb
Core Subject : Economy,
Economics, Econometrics & Finance
Established in 2023, Advances: Journal of Economics & Business is dedicated to publishing original research that contributes to the advancement of knowledge in the fields of economics, management, and accounting. This esteemed journal encompasses a wide range of research topics and employs various rigorous methodologies. The publication warmly welcomes significant research employing diverse primary and applied research methods, including analytic, archival, experimental, survey, and case studies. The journal particularly encourages articles that hold substantial relevance to economics scholars while also offering practical insights for organizations and society at large. We strongly encourage researchers to explore innovative solutions and novel perspectives on practices and problems, while also inviting reasoned and critical analysis. Advances: Journal of Economics & Business serves as a platform for facilitating the exchange of impactful research among professionals and academics engaged in economic studies, management, and accounting research and practice. By fostering discussions and proposing solutions, the journal aims to generate practical implications and field-level impacts. Published articles in our journal have the potential to reach and be referenced by researchers worldwide, amplifying the influence and reach of your work.
Arjuna Subject : Ilmu Ekonomi, Ekonometrika dan Keuangan (semua kategori) - Ilmu Ekonomi, Ekonometrika dan Keuangan (Lain-Lain)
Articles 66 Documents
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Service Quality and Trust on Customer Satisfaction Ahmad, Alfina Damayanti S; Akbar, Mohammad Aldrin; Lina, Ros
Advances: Jurnal Ekonomi & Bisnis Vol. 2 No. 5 (2024): September - October
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/ajeb.v2i5.296

Abstract

Purpose: This study aims to determine the relationship between service quality and trust in customer satisfaction of Livin Mandiri users in Jayapura City. Research Design and Methodology: This research methodology uses a quantitative approach. Customers were distributed questionnaires, and the collected data was analyzed using statistical techniques. Findings and Discussion: The research findings show that the main components of service quality—reliability, responsiveness, assurance, empathy, and physical evidence—and elements of trust, such as honesty, credibility, and reliability, significantly affect customer satisfaction. Good service quality creates a solid basis for building confidence, while high trust strengthens customers' perceptions of service quality. Implications: This study's practical implications are that digital banking companies must holistically integrate service quality improvement and trust-building strategies to increase customer satisfaction and loyalty. This research contributes to science by offering a comprehensive framework for analyzing customer satisfaction and demonstrating originality in ana integrated service quality and trust approach.
Analysis of Customer Satisfaction Level on Service Quality Price Service and Word of Mouth Budari, Hadijah; Rasyid, Abdul; Ameliana, Yana
Advances: Jurnal Ekonomi & Bisnis Vol. 2 No. 5 (2024): September - October
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/ajeb.v2i5.324

Abstract

Purpose: This study examines the effect of Service Quality, Price, and Word of Mouth (WOM) on Customer Satisfaction at the Cahaya Berkah Jayapura Workshop. Research Design and Methodology: This study uses a quantitative approach with a survey method. Data was collected through questionnaires distributed to 100 customers of Cahaya Berkah Workshop, which were selected using incidental techniques. Multiple linear regression analysis was used to test the effect of independent variables (Service Quality, Price, and WOM) on the dependent variable (Customer Satisfaction). Validity and reliability tests were conducted to ensure the research instruments were valid and consistent. Findings and Discussion: The results showed that Service Quality, Price, and WOM significantly affect Customer Satisfaction both partially and simultaneously. The three independent variables jointly affect customer satisfaction. These findings support classic marketing theory and align with previous research, suggesting that good service quality, competitive prices, and positive WOM can increase customer satisfaction. Implications: This research makes a significant contribution to marketing literature and business practice. From the scientific side, this research enriches the understanding of the determinants of customer satisfaction in the automotive industry. In terms of practice, the findings guide the management of the Cahaya Berkah Workshop and other workshops in increasing customer satisfaction through improved service quality, reasonable pricing, and effective utilization of WOM. Limitations of this study include the narrow geographical coverage and cross-sectional nature of the data, which provide opportunities for further research with a longitudinal approach and broader coverage.
Implementation of CSR in Environmental Social Accounting Realizing Corporate Responsibility for Sustainability and Community Welfare Wahyuni, Wahyuni; Farman, Safril; Suaib, Muh. Rifki; Suaib, Suci Rahmadani
Advances: Jurnal Ekonomi & Bisnis Vol. 2 No. 5 (2024): September - October
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/ajeb.v2i5.372

Abstract

Purpose: This study examines the integration of Corporate Social Responsibility (CSR) into environmental social accounting to promote corporate sustainability and community welfare. The goal is to assess how CSR practices contribute to long-term corporate value while ensuring transparency in reporting social and environmental impacts. Research Design and Methodology: The research employs systematic literature review methodology, analyzing academic papers, reports, and case studies on CSR and environmental social accounting. The review identifies frameworks and practices that help companies measure and report CSR outcomes effectively. Findings and Discussion: The study highlights the effectiveness of CSR integration in enhancing corporate reputation, stakeholder trust, and sustainability efforts. It also identifies challenges in reporting consistency, mainly due to the lack of standardized frameworks, which can lead to discrepancies in evaluating CSR performance. The role of technology in improving CSR reporting accuracy and transparency is emphasized. Implications: The research offers practical insights for businesses integrating CSR into their operations. It suggests adopting standardized reporting frameworks and digital tools for better data collection. These steps will enhance CSR’s impact on corporate performance and community welfare, fostering long-term sustainability.
Financial and Non-Financial Compensation on Employee Productivity Huda, Jaya Alfian; Akbar, Mohammad Aldrin; Lina, Ros
Advances: Jurnal Ekonomi & Bisnis Vol. 2 No. 5 (2024): September - October
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/ajeb.v2i5.383

Abstract

Purpose: This study examines the effect of financial and non-financial compensation on employee productivity at Bank Papua, Abepura Branch. Using reinforcement theory and expectancy theory, it investigates how both forms of compensation affect employee motivation and performance. Research Design and Methodology: This study utilized a quantitative approach, using surveys and statistical analysis to assess the relationship between compensation and productivity. Data was collected from employees at the Abepura Branch of Bank Papua. Both financial compensation (e.g., salary, bonus) and non-financial compensation (e.g., recognition, career development opportunities) were measured and analyzed for their impact on employee productivity. Findings and Discussion: The findings show financial and non-financial compensation's vivacious and significant effect on employee productivity. The findings are consistent with motivation and fairness theories, indicating that fair and competitive compensation encourages employees to work harder and perform better. The discussion emphasizes the importance of a balance between both forms of compensation to improve overall productivity and organizational performance. Implications: This research highlights practical implications for management at Bank Papua, Abepura Branch. It indicates the need for greater attention to the compensation structure to ensure employee satisfaction and motivation. Recommendations include periodic salary reviews and adjustments, developing incentive programs based on individual and team performance, and creating a supportive work environment.
The Effect of Recruitment on Employee Performance Mediated by Job Placement Irianawati, Irianawati; Ibrahim, Muhdi B. Hi; Irawan, Andri
Advances: Jurnal Ekonomi & Bisnis Vol. 2 No. 6 (2024): November - December
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/ajeb.v2i6.254

Abstract

Purpose: This study aims to evaluate the effect of recruitment on employee performance with job placement as a mediating variable at Tk II Marthen Indey Hospital. Research Design and Methodology: This study uses a quantitative approach with explanatory research. The sample consisted of 137 non-military and non-ASN casual employees (KHL) at Tk II Marthen Indey Hospital, selected through the Simple Random Sampling method. Data was collected using a questionnaire on a 1-10 interval scale. Data analysis was conducted using Structural Equation Modeling (SEM) with the AMOS version 24.00 program. Findings and Discussion: The results show that recruitment significantly affects employee performance, and job placement is a significant mediator in this relationship. The z value of the Sobel test of 10.598 indicates that job placement can significantly mediate the effect of recruitment on employee performance. This result supports the hypothesis that effective recruitment must be followed by proper job placement to achieve optimal employee performance. Implications: This study makes an essential contribution to understanding the mediating role of job placement in the relationship between recruitment and employee performance. The findings provide practical insights for hospital management to improve recruitment and job placement processes and offer recommendations to improve operational efficiency and the quality of healthcare services. This study also provides a foundation for further research by expanding the scope and using a mixed approach to gain a more comprehensive understanding.
Consumer Trust in Mediating the Impact of Service Quality on Purchase Decisions Misi, Triana; Yendra, Yendra; Marihi, La Ode
Advances: Jurnal Ekonomi & Bisnis Vol. 2 No. 6 (2024): November - December
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/ajeb.v2i6.299

Abstract

Purpose: This study explores the relationship between service quality, consumer trust, and purchase decisions in the context of the Jequilla florist business. Research Design and Methodology: This study used quantitative design with a cross-sectional approach. Data was collected through questionnaires from 120 randomly selected consumers of Jequilla florist. The variables measured include service quality, consumer trust, and purchasing decisions. Data was analyzed using Structural Equation Modeling (SEM) with AMOS 26 software. Findings and Discussion: The results show that service quality does not directly influence purchasing decisions. However, service quality has a significant effect on consumer trust, and this consumer trust significantly affects buying decisions. This suggests that building consumer trust through service quality is a key factor influencing purchasing decisions. Implications: This research contributes to business practice and policy to improve service quality and build consumer trust. Florist business management is advised to focus on transparency, consistency, and responsiveness in service. Further research is recommended using a longitudinal design and considering other variables such as price and promotion to provide more comprehensive insights.
The Effect of Price and Service Quality on Consumer Satisfaction Wulandari, Agni Audia; Akbar, Aldrin; Lina, Ros
Advances: Jurnal Ekonomi & Bisnis Vol. 2 No. 6 (2024): November - December
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/ajeb.v2i6.302

Abstract

Purpose: This study aims to explore and understand the impact of price and service quality on customer satisfaction in the photocopy service sector, specifically Photocopy Agung Center in Jayapura City. Research Design and Methodology: The research employed a quantitative survey with 200 respondents who had used photocopy services more than twice in the past three months. Data was collected through a questionnaire comprising three main sections: respondent demographics, perceptions of price and service quality, and customer satisfaction. The validity and reliability of the questionnaire were tested through a pilot test with 30 respondents and statistical analysis using SPSS 29. Data analysis involved multiple linear regression to assess the impact of price and service quality on customer satisfaction. Findings and Discussion: The results indicate that price and service quality significantly influence customer satisfaction, with service quality having a more dominant impact. The study also reveals that certain aspects of service quality, such as reliability and empathy, have a more significant effect on customer satisfaction. Implications: The findings underscore the importance of maintaining competitive pricing and continuously improving service quality to enhance customer satisfaction and loyalty. The study recommends further in-depth and comparative research across different service sectors.
Impact of Incentives and Work Discipline on Employee Performance Damo, Gilbert Alexander; Rasyid, Abdul; Ameliana, Yana
Advances: Jurnal Ekonomi & Bisnis Vol. 3 No. 1 (2025): January - February
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/ajeb.v3i1.317

Abstract

Purpose: This study examines the simultaneous influence of incentives and work discipline on employee performance at PT BFI Finance Jayapura Branch. The hypothesis is that increasing incentives and work discipline will enhance employee performance. Research Design and Methodology: The research design uses a quantitative survey method. Data was collected through questionnaires distributed to 40 PT BFI Finance Jayapura Branch employees. Variables studied include incentives, work discipline, and employee performance. Data analysis was conducted using multiple linear regression to test the simultaneous effects of the independent variables on the dependent variable. Findings and Discussion: The findings indicate that incentives and work discipline significantly influence employee performance. The analysis shows that simultaneous incentives and work discipline increases contribute to improved employee performance. This study supports motivation theories such as Vroom's Expectancy Theory and Herzberg's Two-Factor Theory, emphasizing the importance of incentives and discipline in enhancing performance. Implications: The implications suggest that PT BFI Finance management should develop comprehensive incentive programs and effective work discipline strategies to boost employee performance. The study also recommends further research to explore the long-term effects of incentives and work discipline, considering additional variables such as leadership and organizational culture.
Effect of Work Motivation and Creativity on Employee Performance Putra, M Rifky Fernanda; Akbar, Mohammad Aldrin; Lina, Ros
Advances: Jurnal Ekonomi & Bisnis Vol. 3 No. 1 (2025): January - February
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/ajeb.v3i1.320

Abstract

Purpose: This study analyzes the impact of work motivation and creativity on employee performance at the Central Bureau of Statistics (BPS) in Papua Province. Research Design and Methodology: This research employs a quantitative method with a causal-comparative design. Primary data were collected through questionnaires from 77 BPS Papua employees, while secondary data were gathered from literature reviews. Data analysis was conducted using multiple linear regression to determine the influence of independent variables on the dependent variable. Findings and Discussion: The findings indicate that work motivation significantly impacts employee performance, aligning with motivation theories such as Maslow's hierarchy of needs and Herzberg's two-factor theory. However, work creativity does not have a significant effect on employee performance. This suggests that the routine and administrative tasks at BPS Papua may not require high creativity. Implications: These findings suggest that BPS Papua's management should focus on developing programs that enhance work motivation through training, fair incentives, and a supportive work environment. Further research is recommended to explore other factors that may influence employee performance and extend the study to different sectors and regions to test the consistency of these findings.
Workload, Personality and Incentives on Employee Performance Karepesina, Nur Azizah; Zakaria, Zakaria; Labo, Irwan Adam
Advances: Jurnal Ekonomi & Bisnis Vol. 2 No. 6 (2024): November - December
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/ajeb.v2i6.325

Abstract

Purpose: This study aims to assess the influence of workload, personality, and incentives on employee performance at the Jayapura City Regional Revenue Agency (Bapenda). The hypothesis is that these factors collectively significantly impact employee performance. Research Design and Methodology: The research employs a quantitative approach with a descriptive design. Data were collected through questionnaires distributed to 68 employees, selected using stratified random samples from a population of 136. The study variables include employee performance as the dependent variable and workload, personality, and incentives as the independent variables. Data analysis was conducted using multiple linear regression with SPSS version 22, including validity, reliability, and classical assumption tests to ensure the regression model's robustness. Findings and Discussion: The results indicate that the workload has a positive but insignificant effect on employee performance, while personality and incentives have a positive and significant impact. The regression model explains 68.4% of the variance in employee performance through these three independent variables. Implications: These findings suggest practical implications for Bapenda’s management in designing more effective human resource strategies by holistically considering workload, personality, and incentives. Future research should expand the scope to other government agencies and incorporate qualitative methods for deeper insights.

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