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Jurnal Transformasi Bisnis Digital
Published by Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia
ISSN : 30468825     EISSN : 30468744     DOI : 10.61132
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Manajemen Sumber Daya Manusia, Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sektor Publik, Manajemen Operasi, Manajemen Rantai Pasokan, Tata Kelola Perusahaan, Etika Bisnis, Akuntansi Manajemen dan Pasar Modal dan Investasi
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 48 Documents
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Tanggung Jawab Pengangkut terhadap Bagasi Bermasalah di Unit Lost and Found PT.Gapura Angkasa Cabang Bandar Udara Internasional Zainuddin Abdul Madjid Lombok Ashari Rahman
Jurnal Transformasi Bisnis Digital Vol. 1 No. 5 (2024): September : Jurnal Transformasi Bisnis Digital (JUTRABIDI)
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jutrabidi.v1i5.333

Abstract

PT Gapura Angkasa is one of the aviation companies whose business includes ground handling services. At Zainuddin Abdul Madjid Lombok International Airport, PT Gapura Angkasa handles ground handling for Garuda, Citilink, and Sriwijaya Air. Aircraft essentially transport passengers, baggage, cargo, and mail. Airlines are responsible for checked baggage entrusted by passengers. Regarding baggage, many passengers often experience issues such as lost, damaged, delayed, or mixed-up baggage. The unit responsible for handling problematic baggage is the Lost and Found unit. This research aims to evaluate the performance of the Lost and Found Unit in managing baggage issues. The study uses a qualitative method. The subjects of this research are the Lost and Found Unit at PT Gapura Angkasa Pura, Zainuddin Abdul Madjid Lombok International Airport Branch. Data for the research is obtained from primary sources, including observations and interviews, and secondary sources, such as photos/images and company records as well as Standard Operating Procedures (SOPs). Data credibility is tested through triangulation. Data analysis is performed through data reduction, data examination, and conclusion drawing. The research results show that the responsibility of the carrier towards problematic baggage at the Lost and Found Unit of PT Gapura Angkasa is carried out comprehensively, including steps for receiving reports, identifying, documenting, storing, and coordinating with airlines according to the applicable Standard Operating Procedures. However, there are still challenges, such as delays in tracking and returning baggage that need improvement. The carrier's responsibility for problematic baggage is in line with the regulations stipulated in PM No. 77 of 2011 concerning the procedures for managing and the responsibility for problematic baggage, including handling damaged, delayed, and lost baggage.
Peranan Teknologi dalam Optimalisi Pengelolaan Container Yard (CY) pada PT. Masaji Kargosentra Tama Belawan Dea Sabrina; Syarifur Ridho; Fahmi Rinaldi; Fadiyah Hani Sabila
Jurnal Transformasi Bisnis Digital Vol. 1 No. 6 (2024): November : Jurnal Transformasi Bisnis Digital (JUTRABIDI)
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jutrabidi.v1i6.372

Abstract

This paper explains the role of technology in optimizing container yard (CY) management at PT. Masaji Kargosentra Tama Belawan. PT. Masaji Kargosentra Tama Belawan is a shipping company that is a multimodal transport business entity, this company operates in the field of domestic warehousing services and import and export container Freight Station (CFS), with warehouse supply and distribution services. The container yard is one of PT's main facilities. Masaji Kargosentra Tama Belawan is used to form containers to minimize the risk of ship delays resulting in decreased loading and unloading production. In managing container yards, there are obstacles, including incompetent human resources and high implementation costs. For this reason, the purpose of writing this paper is to determine the role of technology in optimizing container yard (CY) management. The method used in this writing is field research (field research) where the author makes direct observations at the company and library research (library research) where the author obtains paper material from books in the library or other reading sources related to the main points. taken is the Role of Technology in Optimizing Container Yard (CY) Management at PT. Masaji Kargosentra Tama Belawan.
Pengurusan Surat Persetujuan Muat Barang Berbahaya di Kantor Kesyahbandaran dan Otoritas Pelabuhan Kelas I Dumai pada PT. Sinar Maritim Anugerah Cabang Dumai Shella Apriyani Br Surbakti; Suparman Suparman; Aja Avriana Said
Jurnal Transformasi Bisnis Digital Vol. 1 No. 6 (2024): November : Jurnal Transformasi Bisnis Digital (JUTRABIDI)
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jutrabidi.v1i6.373

Abstract

The purpose of this paper is to study the process of processing approval letters for loading dangerous goods and the obstacles at the Dumai Class I Harbormaster and Port Authority Office at PT. Sinar Maritim Anugerah Dumai Branch. In writing the paper the author used field observation methods (Field Research) and library methods (Library Research) related to the subject matter taken. In the ship agency, the company carries out activities to process permits for unloading dangerous goods. Processing the approval letter for loading dangerous goods goes through several stages starting from making an application letter for loading dangerous goods by the ship agent, paying Non-Tax State Revenue (PNBP) or PUP for one activity, completing the requirements attached to the application for permission to unload dangerous goods , permission to load dangerous goods from the loading port, B/L and manifest. Then hand it over to the administrative and administrative division for issuing permits for loading and unloading dangerous goods and then hand it over to the Head of Harbormaster and Port Authority (KSOP) for signing. The obstacles faced by companies in processing permits to load dangerous goods consist of obstacles from the company and at the harbormaster's office. On the other hand, in the process of processing permits to load dangerous goods, companies pay more attention to the accuracy of staff to avoid mistakes in completing the requirements for processing permits to load dangerous goods.
Proses Penanganan Ship To Ship (STS) Muatan Curah Kering Batubara Kapal MV. Ammar Oleh PT. Peayaran Bahtera Adhiguna Cabang Padang Muhammad Hafiz; Suratni Ginting; Yusnidah Yusnidah
Jurnal Transformasi Bisnis Digital Vol. 1 No. 6 (2024): November : Jurnal Transformasi Bisnis Digital (JUTRABIDI)
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jutrabidi.v1i6.374

Abstract

The purpose and objective of writing this paper is to understand the process of handling ship to ship (STS) dry bulk cargo of coal on MV. Ammar by PT. Peayaran Bahtera Adhiguna Padang Branch and the methods applied are the method (Library Research) and the fied method (Fied Study) by accuratey describing the Ship to Ship (STS) handling process for dry bulk coal cargo on the MV.Ammar which is carried out by PT. Peayaran Bahtera Adhiguna Padang Branch, where first make a Ship to Ship permit letter to the Harbor Master, permission to lift excavator heavy equipment to the Peindo pier and make a work order for the loading and unloading labor cooperative and if everything has been completed with permits for the inaportnet system and the fhinnisi system then Ship to Ship activities can begin. This paper also explains the obstacles faced, namey deays in submitting documents reated to the Ship To Ship (STS) process..
Proses Penerbitan Dokumen Pemberitahuan Pabean Free Trade Zone (PPFTZ) melalui Sistem Bea dan Cukai Batam oleh PT. Natio Bahari Agensi Michael Melpianus; Fadiyah Hani Sabila
Jurnal Transformasi Bisnis Digital Vol. 1 No. 2 (2024): Maret : Jurnal Transformasi Bisnis Digital (JUTRABIDI)
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jutrabidi.v1i2.379

Abstract

This paper explains the process of issuing free trade zone (PPFTZ) customs notification documents through the Batam PT customs and excise system. Natio Bahari Agency Batam. The methods used in this observation are field research and interviews where the author obtains material or paper materials directly from the field and interacts directly with people who have an interest in the world of document publishing, both officers and fellow agents, apart from that. The author also met directly with relevant sources who were interested in the subject matter taken from PT. Natio Bahari Agensi which is one of the companies operating in the field of agency and Financial Services Customs Entrepreneurs. PT Natio Bahari Agensi Batam Serves various types of vessels ranging from tugboats, Dredger barges, to offshore vessels in Batam Harbor. In the document management system, the system used is the CEISA-PPFTZ system. After the Commercial Invoice and Packing List is received by the PPJK from the importer or exporter, it can be continued by carrying out the process of submitting a new document registration number in the CEISA system until an Approval Letter can be issued. Goods Release (SPPB) or Goods Release Service Note (NPPB). The purpose of this research paper is to find out how the process of issuing Free Trade Zone Customs Notification Documents in the Batam Special CEISA System by PT. Natio Bahari Agency Batam. There are still various obstacles experienced in processing documents, such as network problems in the system which cause difficulties in inputting data in the system, delays in sending supporting documents by exporters and importers, and so on.
Menangani Konflik dalam Organisasi Pendidikan: Identifikasi, Tahapan, dan Dampaknya dalam Organisasi Novi Maulidatur Rosidah; Nafisah Nafisah; Komariyatul Hasanah; Mu’alimin Mu’alimin
Jurnal Transformasi Bisnis Digital Vol. 1 No. 6 (2024): November : Jurnal Transformasi Bisnis Digital (JUTRABIDI)
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jutrabidi.v1i6.381

Abstract

Conflict is an inevitable phenomenon in organizational dynamics. Differences in perceptions, goals and resources often trigger conflict. This research aims to examine the importance of conflict management in maintaining organizational sustainability and performance. Through literature studies, this research concludes that effective conflict management can change destructive conflicts into constructive ones, increase productivity, and strengthen relationships between organizational members. In addition, this research also identifies various conflict management strategies that can be applied in the context of modern organizations. Organizational conflict is a conflict that occurs when the goal-oriented behavior of one group clashes or is threatened by the group's goals.
The Role Of Agency Services In Serving Clearance In And Out Of Ship With Manual System at PT. Bama Putra Sukses Bogor Rizki Prayoga Sinulingga; Aja Avriana Said
Jurnal Transformasi Bisnis Digital Vol. 1 No. 5 (2024): September : Jurnal Transformasi Bisnis Digital (JUTRABIDI)
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jutrabidi.v1i5.382

Abstract

Shipping companies have an important role in providing services to ships visiting a port. Shipping companies appointed as agents are the parties that will be responsible for taking care of everything so that the ships they represent can dock properly, on time, and smoothly in carrying out their activities at the port. Ship agency services are needed to assist the process of clearance in and out of ships at a port in order to create conducive ship activities. This study was conducted to determine the role of agencies in serving the clearance in and out process and the factors that hinder the ship clearance process using a manual system at PT. Bama Putra Sukses Bogor. This study uses a qualitative approach with a descriptive type. Data collection for this study was carried out using observation, interview, and documentation techniques. The results of this study showed that the role of agencies in serving ship clearance in and out with a manual system at PT. Bama Putra Sukses Bogor is a series of ship clearance processes from ship entry to ship exit. Agents play a role in providing their services to ship owners in ship clearance services that are oriented towards managing ship documents in order to facilitate the loading and unloading process. Factors that hinder the clearance in and out process at PT. Bama Putra Sukses consist of expired documents and problems waiting for the destination port or called waiting next port.
Analisis SWOT dalam Membangun Strategi Pemasaran yang Efektif pada Tagify Aisya Tyanafisya; Siti Farah Fakhirah; Asa Yuaziva; Wien Kuntari
Jurnal Transformasi Bisnis Digital Vol. 1 No. 6 (2024): November : Jurnal Transformasi Bisnis Digital (JUTRABIDI)
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jutrabidi.v1i6.397

Abstract

This study aims to analyze the internal and external factors influencing the marketing strategy of Tagify, a business engaged in the design of lanyards and ID cards. Using a descriptive qualitative analysis method, the study collects secondary data from literature reviews related to marketing strategies and SWOT analysis. The findings reveal that Tagify's strengths lie in creative design, fast production capability, and flexibility in meeting customer demands. However, the main challenges are limited production capacity and suboptimal use of social media for marketing. Significant opportunities exist in the growing demand for custom products in corporate sectors and large events, while the primary threat comes from intense price competition. The implications of this research show that SWOT analysis is crucial in formulating effective marketing strategies to address challenges, seize available opportunities, and strengthen Tagify's competitive position in the market.
Sistem dan Prosedur Operasional Pelayanan Kapal dan Barang pada PT. Pelayaran Berkat Usaha Mandiri Panjang Lampung Maria Seprida Purba; Dirhamsyah Dirhamsyah; Yuna Sutria
Jurnal Transformasi Bisnis Digital Vol. 2 No. 1 (2025): Jurnal Transformasi Bisnis Digital (JUTRABIDI)
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jutrabidi.v2i1.453

Abstract

This paper aims to determine the system and procedures for ship and goods service activities at PT. Pelayaran Berkat Usaha Mandiri Panjang Lampung at Panjang Port, Bandar Lampung. The management of the ship is managed by agencies in the port environment. Not only that, operational agents are also required to understand the workflow of the Inaportnet application so that ship operational activities are completed on time. The author uses several methods such as; observation method, interview method, documentation method, and the existence of research files. Based on the results of the observations, the author can conclude that the System and Procedures for Ship and Goods Service Operations at PT. Pelayaran Berkat Usaha Mandiri acts as an agent who is responsible for serving agency ships since the ship will arrive, namely including the clearance in process using the Inaportnet system application, in addition, the agent also takes ship documents and continues with the clearance out process until the ship will leave the port to go to the next port. In order to facilitate operational activities, supporting documents are needed for the clearance in and clearance out processes of the ship.
Analisis Pelaksanaan Tugas Unit Apron Movement Control pada Event MotoGP Mandalika di Bandar Udara Internasional Zainuddin Abdul Madjid Lombok M.Qifhar Anugrah Ramadhan; Desiana Rachmawati
Jurnal Transformasi Bisnis Digital Vol. 2 No. 1 (2025): Jurnal Transformasi Bisnis Digital (JUTRABIDI)
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jutrabidi.v2i1.454

Abstract

The rapid development of Lombok tourism and the MotoGP event will be held in September 2024, driving the need for transportation, especially air transportation, Zainuddin Abdul Madjid Lombok International Airport has several units that play a role in optimizing the airport, one of which is the Apron Movement Control (AMC) unit, this unit has a very important role in supervising all traffic movements on the air side which includes aircraft parking stands, traffic of people, vehicles, and Ground Handling arrangements, flight data administration and licensing of vehicles operating on the apron, this study aims to determine the differences in the implementation of the AMC unit's duties before and during the Mandalika MotoGP event, and to determine the obstacles faced when carrying out tasks during the event. This study uses a qualitative method, the data used are primary and secondary data, primary data is obtained from observation and interviews, while secondary data from SOP, documentation in the form of photos and regulations related to the problem being studied, data analysis techniques use data reduction, data presentation and drawing conclusions, testing the validity of data using triangulation techniques. This study shows that AMC officers successfully carried out their duties in accordance with SOP, including the process of plotting aircraft parking, operating Aviobridge, supervising Ground Support Equipment and supervising Marshaller Service, the responsibility of officers in providing services to airport users, especially in the Airside area, was carried out well, the obstacles faced including FOD, lack of facilities and personnel available, use of Driving Licenses and the suitability of vehicles/equipment and lack of communication between units can be handled and provide evaluation so that all movements in the Airside area run smoothly.

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