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Strata International Journal of Social Issues
Published by CV. Strata Persada Academia
ISSN : 30467047     EISSN : 30467039     DOI : https://doi.org/10.59631/sijosi
Core Subject : Economy, Humanities, Education, Social,
Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice
Strata International Journal of Social Issues (SIJoSI) is a peer-reviewed journal published twice yearly (February and August) by CV. Strata Persada Academia. This journal uses an Open Journal System and provides a digital object identifier (DOI) to make the journal more accessible to all readers. SIJoSI publishes scientific articles related to all fields of Social science, including, but not limited to, such topics as education, law, language, psychology, economics, business and management, Accounting, politics, international affairs, etc. To ensure the quality of article publication, SIJoSI has recruited nationally and internationally known reviewers and editors, SIJoSI has recruited nationally and internationally known reviewers and editors.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 53 Documents
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The role of Quality of work of life and Organizational Citizenship behavior in mediating the influence of workload on the performance of employees of the PUPR Service of Central Maluku Ratihsabella, Inesa Nining; Wahyuni, Purbudi; Ambarwati, Sri Dwi
Strata International Journal of Social Issues Vol. 2 No. 2 (2025): August
Publisher : CV. Strata Persada Academia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59631/sijosi.v2i2.383

Abstract

This study investigates the mediating roles of Quality of Work Life (QWL) and Organizational Citizenship Behavior (OCB) in the relationship between workload and employee performance within the Public Works and Spatial Planning Office (PUPR) of Central Maluku Regency. Amid fluctuating employee performance from 2020 to 2024, organizational factors such as work environment and collaborative culture have emerged as potential determinants of employee outcomes. Using a quantitative approach, data were collected from 80 civil servants through structured questionnaires and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results reveal that workload significantly influences employee performance, with QWL acting as a significant mediator in this relationship. However, OCB does not significantly mediate the effect of workload on performance. These findings highlight the importance of enhancing QWL through supportive workplace policies to sustain employee performance under demanding workloads. This study contributes to public sector human resource management literature and offers practical insights for improving civil servant effectiveness through balanced workload management and workplace quality enhancement.
From Scrolling to Studying: Leveraging Digital Social Media Environment for Academic and Non-Academic Achievement at MTS Pembangunan Mandirancan Humaydiy, Agus Alif; Yasin, Robby Lafadza; Rasyad, Muhammad Ghaffar; Cahyani, Dewi; Ali, Moh
Strata International Journal of Social Issues Vol. 2 No. 2 (2025): August
Publisher : CV. Strata Persada Academia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59631/sijosi.v2i2.399

Abstract

This study investigates the influence of the digital social media environment on academic and non-academic achievement among junior high school students at MTs Pembangunan Mandirancan, Kuningan Regency, Indonesia. Against the backdrop of increasing digital engagement among adolescents, this research addresses a gap in the literature by focusing on students at the MTs level—a group often overlooked in previous studies. Employing a quantitative associative explanatory approach, the study involved 100 students selected through stratified random sampling from a population of 255 active social media users. Data were collected using validated Likert-scale questionnaires and official academic documentation. Descriptive and inferential statistical analyses, including Pearson correlation and multiple linear regression, were conducted using SPSS. The results reveal a moderate and statistically significant positive correlation between the digital social media environment and both academic achievement (r = 0.512, p < 0.01) and non-academic achievement (r = 0.478, p < 0.01). These findings suggest that, when used constructively, social media can support student learning, collaboration, and engagement in extracurricular activities. It is recommended that educators, parents, and policymakers promote digital literacy and responsible media use, integrating social media into learning strategies and school programs to foster critical thinking, creativity, and social competence among students.
The Influence of Work Flexibility and Incentives on Performance with Job Satisfaction as a Mediating Variable on Desk Collection Employees of PT Swakarya Insan Mandiri Yogyakarta Lukmawati, Linda; Wahyuni, Purbudi; Hikmah, Khoirul
Strata International Journal of Social Issues Vol. 2 No. 2 (2025): August
Publisher : CV. Strata Persada Academia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59631/sijosi.v2i2.400

Abstract

This study investigates the influence of work flexibility and incentives on employee performance, with job satisfaction as a mediating variable, focusing on Desk Collection employees at PT Swakarya Insan Mandiri Yogyakarta. Utilizing a quantitative approach, data were collected from 80 randomly selected employees out of a population of 321 using structured questionnaires measured on a Likert scale. The data were analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) to evaluate the measurement and structural models. The results indicate that work flexibility positively and significantly affects performance, while incentives exert a significant negative effect, implying a potential mismatch between incentive systems and employee expectations. Job satisfaction significantly enhances performance and mediates the relationship between incentives and performance; however, it does not significantly mediate the relationship between work flexibility and performance. These findings suggest that while work flexibility directly improves performance, poorly structured incentive systems may reduce job satisfaction and hinder performance outcomes. The study offers theoretical contributions to the literature on human resource and performance management, while also providing practical implications for HR policy improvements related to flexible work arrangements and incentive structures.
The Impact of Website Quality on Brand Loyalty: The Mediating Role of Customer Engagement Behavior Ginanjar, Dudung; Astuti, Widhy Tri; Arif, Nina Fapari
Strata International Journal of Social Issues Vol. 2 No. 2 (2025): August
Publisher : CV. Strata Persada Academia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59631/sijosi.v2i2.402

Abstract

In the digital transformation era, website quality has become a key strategic element in enhancing customer experiences and fostering brand loyalty, particularly within the hospitality sector. This study investigates the impact of website quality on brand loyalty, with customer engagement behavior acting as a mediating variable. Drawing on empirical data from guests of Merapi Merbabu Hotel Yogyakarta, the research employs a quantitative, hypothesis-driven approach using Partial Least Squares Structural Equation Modeling (PLS-SEM) to analyze relationships among key constructs: website quality, customer engagement behavior, and brand loyalty. The findings reveal that website quality has a significant direct effect on brand loyalty, and also positively influences customer engagement behavior, which in turn mediates the relationship between website quality and brand loyalty. This highlights the pivotal role of digital customer engagement in translating website excellence into long-term brand loyalty. The study provides both theoretical and practical implications, emphasizing the necessity for hotel management to continuously improve digital interface quality and foster interactive online experiences. These strategies are vital for strengthening emotional connections with customers and ensuring sustainable competitive advantage in the hospitality industry.
The Effect of Implementing the Smart Tihamah Application on the Level of Savings Participation and Ease of Payment of Education Fees (SPP) for MA Tihamah Putra Students Muis, Rizal Rahmawan; Kemal, Selva Nouvalia; Rosantia, Rosantia; Cahyani, Dewi; Ali, Mohammad
Strata International Journal of Social Issues Vol. 2 No. 2 (2025): August
Publisher : CV. Strata Persada Academia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59631/sijosi.v2i2.410

Abstract

This study investigates the impact of implementing the Smart Tihamah mobile application on students’ savings participation and the ease of education fee (SPP) payments at MA Tihamah Putra. In the digital era, mobile financial applications are increasingly used by educational institutions to enhance financial efficiency, transparency, and convenience for students and parents. However, few empirical studies have specifically examined the role of educational mobile apps in improving financial behaviors and administrative efficiency at the secondary education level, particularly within Islamic schools. This research adopts a quantitative explanatory approach using structured questionnaires and school documentation to assess the effects of the application. The study sample comprises 100 students selected via stratified random sampling. Results reveal that the Smart Tihamah app significantly enhances both savings participation (R² = 0.56) and tuition payment convenience (R² = 0.61), with statistically significant t-test and F-test values supporting its effectiveness. The findings underscore the importance of digital innovation in promoting financial inclusion and operational improvement in education, while also identifying key contextual factors—such as digital literacy, user trust, and social support—that influence app adoption and impact. The study provides practical insights and theoretical contributions for the development and implementation of educational mobile financial systems aimed at improving student financial outcomes and institutional efficiency.
The Influence of Work Environment, Work Discipline, and Work Ethic on Employee Performance with Work Motivation as Mediation: A Study at PT. BRI Gorontalo Branch Haryobismo, Joseph Gemilang; Subyantoro, Arief; Kristanto, R. Heru
Strata International Journal of Social Issues Vol. 2 No. 2 (2025): August
Publisher : CV. Strata Persada Academia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59631/sijosi.v2i2.418

Abstract

This study examines the influence of work environment, work discipline and work ethic on employee performance with work motivation as a mediator. The research sample consisted of 75 respondents at PT. Bank Rakyat Indonesia Gorontalo Branch. Data analysis techniques using smart Pls 4.0. The results of the study indicate that the work environment has a positive effect on employee performance. Work discipline has a negative effect on employee performance. Work ethic has a negative effect on employee performance. Work discipline has a negative effect on work motivation. Work ethic has a positive effect on work motivation. Work motivation has a positive effect on employee performance. Work motivation does not mediate the positive effect of the work environment on employee performance. Work motivation does not mediate the positive effect of work discipline on employee performance. Work motivation mediates the positive effect of work ethic on employee performance.
Policy Advocacy for The Management of the Sunan Gunung Jati Religious Tourism Area: A Participatory Communication Study in Cirebon Fiqih, Muhammad; Rachman, Arief; Faoziyah, Sitti
Strata International Journal of Social Issues Vol. 2 No. 2 (2025): August
Publisher : CV. Strata Persada Academia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59631/sijosi.v2i2.434

Abstract

This study investigates policy advocacy for the management of the Sunan Gunung Jati religious tourism area in Cirebon, focusing on the critical role of participatory communication and local actor engagement. Utilizing a descriptive qualitative approach through library research, the study analyzes scholarly literature and policy documents to understand how inclusive communication fosters community co-creation in policy planning, decision-making, and implementation. The findings reveal that participatory communication, rooted in Islamic community development principles, cultivates collective ownership and shared responsibility, essential for sustainable social transformation. The research highlights the indispensable function of diverse local actors—including religious leaders, youth groups, and NGOs—in mediating social dynamics such as conflicts of interest and resistance to change. Effective advocacy in this context demands context-sensitive communication strategies that balance cultural values, community aspirations, and policy objectives. This study concludes that strengthening community social capacity and clearly defining local actors' roles through holistic communication approaches are paramount for achieving efficient, equitable, and sustainable policy outcomes in culturally intricate environments. The insights offer valuable contributions for developing participatory policy advocacy theories and practices in Indonesia, particularly for religious tourism sites.
The Job Satisfaction Mediation Dilemma: A Case Study of Work Engagement and Organizational Culture’s Influence on Employee Performance at the Regional Development Planning, Research, and Development Agency of Fakfak Regency Bere, Titus Agusto; Subyantoro, Arief; Nilmawati, Nilmawati
Strata International Journal of Social Issues Vol. 2 No. 2 (2025): August
Publisher : CV. Strata Persada Academia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59631/sijosi.v2i2.420

Abstract

This study investigates the direct and indirect effects of work engagement and organizational culture on employee performance, with job satisfaction examined as a mediating variable, in the context of the Regional Development Planning, Research, and Development Agency of Fakfak Regency, Indonesia. Employing a quantitative research design and Partial Least Squares Structural Equation Modeling (PLS-SEM), data were collected from a saturated sample of 54 civil servants using validated survey instruments. The findings reveal that both work engagement and organizational culture have significant direct impacts on employee performance. However, job satisfaction does not significantly mediate these relationships, challenging prevailing assumptions in public sector performance theory. These results imply that enhancing employee performance in government institutions may be more effectively achieved through direct investments in engagement and organizational culture rather than relying solely on job satisfaction as a psychological intermediary. The study offers empirical contributions to public management literature and provides practical recommendations for local government agencies aiming to improve workforce productivity and strategic planning outcomes. Future research should explore alternative mediators or moderators and utilize longitudinal approaches to better capture the complexity of organizational dynamics.
The Influence of Workload and Work-Life Balance on Organizational Performance Mediated by Motivation Among Employees of PT Bank Woori Saudara 1906 Tbk, Region III Aviana, Elma; Widjanarko, Hendro; Wahyuni, Purbudi
Strata International Journal of Social Issues Vol. 2 No. 2 (2025): August
Publisher : CV. Strata Persada Academia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59631/sijosi.v2i2.422

Abstract

This study examines the influence of workload and work-life balance on organizational performance, with motivation as a mediating variable, among employees of PT Bank Woori Saudara 1906 Tbk, Region III (Central Java and D.I. Yogyakarta). The research is motivated by fluctuating employee performance appraisals observed between 2020 and 2024, with a notable increase in employees rated “Poor” and persistently low ratings of “Very Good.” Drawing upon Self-Determination Theory and Work-Family Border Theory, this study highlights workload, work-life balance, and motivation as key factors shaping employee performance. A quantitative approach with a causal associative survey design was employed, using Likert-scale questionnaires distributed to all 124 employees as part of a census sample. Data were analyzed using Partial Least Squares (PLS) after conducting validity and reliability tests. The findings confirm that workload and work-life balance significantly affect organizational performance, both directly and indirectly through motivation. Properly managed workload and balanced personal-professional life contribute to higher focus, engagement, and productivity, while motivation acts as a critical psychological mechanism that enhances the positive effects of these factors.
The Influence of the Work Environment and Work Discipline on Nurse Performance with Motivation as a Mediating Variable at "JIH" Hospital Yogyakarta Harwanti, Indah; Subyantoro, Arief; Hikmah, Khoirul
Strata International Journal of Social Issues Vol. 2 No. 2 (2025): August
Publisher : CV. Strata Persada Academia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59631/sijosi.v2i2.425

Abstract

This study examines the influence of the work environment and work discipline on nurse performance, with motivation as a mediating variable, at “JIH” Hospital Yogyakarta. Nurses play a critical role in healthcare service delivery, making their performance a key determinant of hospital quality and patient satisfaction. Despite structured performance evaluations, challenges such as inconsistent responsiveness and disciplinary lapses remain. Previous research presents mixed findings on the effects of work environment and discipline, as well as the mediating role of motivation, suggesting the need for further empirical investigation within the unique context of sharia-based healthcare institutions. Using a quantitative explanatory approach, data were collected from 76 permanent nurses selected through simple random sampling and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results reveal that both work environment and work discipline have a positive and significant impact on nurse performance. Motivation significantly mediates these relationships, with work discipline contributing more strongly to motivational enhancement than the work environment. These findings highlight the importance of integrating effective disciplinary policies, supportive work environments, and strategic motivation management.

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