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Dedi Sufriadi
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INDONESIA
Jurnal Ragam Pengabdian
Published by CV. Teewan Solutions
ISSN : 30638011     EISSN : 3063802X     DOI : doi.org/10.62710/juragan
Core Subject : Education, Social,
Environmental Science Social Sciences Other
Berisi hasil-hasil kegiatan pengabdian dan pemberdayaan masyarakat berupa penerapan berbagai bidang ilmu diantaranya pendidikan, ekonomi, agama, teknik, pertanian, sosial humaniora, komputer dan kesehatan yang ditulis dalam bahasa Indonesia maupun bahasa Inggris
Arjuna Subject : Umum - Umum
Articles 643 Documents
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Mediasi Ganda Customer Engagement dan Innovation Capability pada Hubungan Digital Leadership terhadap Business Performance Perusahaan Jasa di Kota Balikpapan Ribka Patta; Gusmawati Gusmawati; Agus Rahayu; Hery Eko Prastiyo; Syahril Hasan
Jurnal Ragam Pengabdian Vol. 3 No. 2 (2026): Mei-Agustus (Inprogress)
Publisher : Lembaga Teewan Journal Solutions

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62710/scc9zm66

Abstract

This study aims to analyze the influence of digital leadership on business performance through customer engagement and innovation capability in service companies in Balikpapan City. The study used a quantitative approach with a survey method on 96 respondents selected using a purposive sampling technique. Data collection was carried out through direct and online questionnaires, then analyzed using Structural Equation Modeling based on Partial Least Squares (SEM-PLS) with the help of the SmartPLS application version 4.0. The results showed that digital leadership did not significantly influence business performance. Conversely, digital leadership had a positive and significant effect on customer engagement and innovation capability. Furthermore, customer engagement did not significantly influence business performance, while innovation capability had a positive and significant effect on business performance. This study also found that customer engagement was unable to mediate the influence of digital leadership on business performance, while innovation capability was able to mediate the relationship positively and significantly. The research findings indicate that the success of a service company's digital transformation is more influenced by the organization's ability to create innovation than simply building customer engagement. This research provides theoretical contributions in the development of Dynamic Capability Theory and Resource-Based View (RBV), as well as providing practical implications for service companies in improving innovation capability to support business performance in the digital transformation era.
Manajemen Risiko sebagai Mediator dalam Keterkaitan Inklusi Keuangan dan Kinerja UKM Balikpapan Gusmawati; Ribka Patta; Agus Rahayu; Hery Eko Prastiyo; Nurlia Nurlia
Jurnal Ragam Pengabdian Vol. 3 No. 2 (2026): Mei-Agustus (Inprogress)
Publisher : Lembaga Teewan Journal Solutions

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62710/68zgf736

Abstract

This study aims to examine the role of risk management as a mediating variable in the relationship between financial inclusion and SME performance. The study employed a quantitative approach using Partial Least Squares Structural Equation Modeling (PLS-SEM) with Smart-PLS version 4. Data were collected through questionnaires distributed to 150 SME owners and managers in Balikpapan, Indonesia, selected using purposive sampling. The findings reveal that financial inclusion does not have a significant direct effect on SME performance. However, financial inclusion has a positive and significant effect on risk management, while risk management significantly improves SME performance. Furthermore, the study confirms that risk management significantly mediates the relationship between financial inclusion and SME performance. These findings indicate that access to formal financial services alone is insufficient to improve SME performance unless supported by effective risk management practices. The study contributes to the literature by highlighting the strategic role of risk management as an important mechanism through which financial inclusion can enhance business performance. Practically, the findings suggest that policymakers and financial institutions should complement financial inclusion programs with risk management training and managerial assistance for SMEs to ensure sustainable business growth and resilience.
Peran Academic Self-Efficacy dan Perfeksionisme terhadap Psychological Well-Being pada Siswa Program Akselerasi Altu Nurta Rifdah; Mimbar Oktaviana
Jurnal Ragam Pengabdian Vol. 3 No. 1 (Spesial Issue) (2026): "Dharma Samudera"
Publisher : Lembaga Teewan Journal Solutions

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62710/mbm3fq75

Abstract

Accelerated students possess high academic abilities but face greater academic demands and psychological pressure due to shorter learning periods, which can affect their Psychological well-being. Previous studies indicate that these students are vulnerable to stress, anxiety, and socio-emotional adjustment difficulties. Accordingly, this study sought to investigate the relationship between Academic self-efficacy and Perfectionism in relation to the Psychological well-being of accelerated students. Academic self-efficacy denotes students’ beliefs about their ability to cope with academic demands, Perfectionism relates to setting high personal standards, and Psychological well-being reflects positive psychological functioning. This quantitative correlational study involved all ninth-grade accelerated students at SMP X, Sidoarjo Regency (N = 34), using saturated sampling. Data were collected using SEQ-C, CAPS-SF, and BSPWB-A instruments and analyzed with SPSS 25 using Pearson correlation and multiple linear regression. The results revealed a significant positive relationship between Academic self-efficacy and Psychological well-being (r = 0.517; p < 0.05) and an inverse relationship between Perfectionism and Psychological well-being (r = −0.373; p < 0.05). Simultaneously, both variables contributed 46% to Psychological well-being, indicating that strong Academic self-efficacy enhances well-being, while maladaptive Perfectionism may reduce it.

Page 65 of 65 | Total Record : 643

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