Jurnal Ilmu Manajemen (JIM)
Jurnal Ilmu Manajemen (JIM) bertujuan menyebarluaskan hasil penelitian dari pemikiran bidang Manajemen (Sumber Daya Manusia, Keuangan, dan Pemasaran) kepada para akademisi, praktisi, dan mahasiswa. Jurnal Ilmu Manajemen (JIM) mencakup studi ilmu manajemen yang terdiri dari: 1. Manajemen Pemasaran; 2. Manajemen Sumber Daya Manusia; 3. Manajemen keuangan; 4. Manajemen Strategis; dan 5. Kewirausahaan.
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685 Documents
<![CDATA[Pengaruh E-Service Quality dan E-Trust terhadap Continuance Intention melalui E-Satisfaction sebagai Variabel Mediasi (Studi pada Aplikasi Access By KAI) ]]>
<![CDATA[Arfiansyah, Valdi]]>;
<![CDATA[Widyastuti]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol. 12 No. 3 (2024) ]]>
Publisher : <![CDATA[Universitas Negeri Surabaya ]]>
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DOI: 10.26740/jim.v12n3.p554-568
<![CDATA[PT Kereta Api Indonesia (Persero) has developed the latest application change for ordering and booking train tickets from KAI Access to Access by KAI on August 10 2023. It can be seen that the KAI application's Customer Satisfaction Index (CSI) in 2023 will reach 4, 14 (very good). However, according to the Google Play Store and App Store review ratings in 2023, user satisfaction with the Access by KAI application is very low, with an average score of 2.1 (Google Play Store) and 1.5 (App Store). This research aims to discuss and analyse the influence of e-service quality and e-trust on continuance intention through e-satisfaction as a mediating variable in the Access by KAI application. This quantitative research uses path analysis statistics by taking a sample of 200 respondents using a non-probability sampling approach with purposive sampling. The findings of this research indicate that e-satisfaction is significantly influenced by e-service quality and e-trust. In addition, continuance intention is significantly influenced by e-service quality and e-satisfaction but not by e-trust. In addition, e-satisfaction mediates the relationship between e-service quality and e-trust on continuance intention. The implications of this research provide valuable insight for PT KAI to understand how improving e-service quality and e-trust can contribute to the continuance intention of application users. PT KAI can also design a marketing strategy that focuses on increasing e-satisfaction to ensure that increasing e-service quality and e-trust can influence the continuance intention of application users.]]>
<![CDATA[Pengaruh Person Job Fit Terhadap Organizational Citizenship Behabior Melalui Work Engagement Pada Karyawan PT. X ]]>
<![CDATA[Nisa, Dwi Hurun]]>;
<![CDATA[Rozaq, Khoirur]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol. 12 No. 3 (2024) ]]>
Publisher : <![CDATA[Universitas Negeri Surabaya ]]>
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DOI: 10.26740/jim.v12n3.p512-523
<![CDATA[This research aims to measure and analyse the influence of person-job fit on organisational citizenship behaviour through work engagement. This research is causal research that uses a quantitative approach. The sampling technique used probability sampling with a saturated type sample, using a total population of 38 people. The data analysis in this research applies SEM-PLS with SmartPLS 3.2.9 software. The results of this research prove that person-job fit has a significant positive effect on organisational citizenship behaviour; person-job fit has a significant positive impact on work engagement. Work engagement has a significant positive effect on organisational citizenship behaviour. Work engagement mediates the relationship between person-job fit and organisational citizenship behaviour. If a company wants to increase organisational citizenship behaviour, the company must be able to provide positive energy as a form of person-job fit to increase employee work engagement.]]>
<![CDATA[Pengaruh Intensitas R&D, Keputusan Investasi, Keputusan Pendanaan dan Kebijakan Dividen Terhadap Nilai Perusahaan Manufaktur di Bursa Efek Indonesia Periode 2018-2022 ]]>
<![CDATA[Hidayati, Diah]]>;
<![CDATA[Meidiaswati, Harlina]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol. 12 No. 3 (2024) ]]>
Publisher : <![CDATA[Universitas Negeri Surabaya ]]>
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DOI: 10.26740/jim.v12n3.p622-635
<![CDATA[This study examines the effect of R&D intensity, investment decisions, funding decisions and dividend policy on firm value. This study measures firm value by Price to Book Value (PBV). The population in this study consisted of 228 manufacturing industry sector companies listed on the Indonesia Stock Exchange (IDX), and financial reports were published annually from 2018 to 2022. The sample used in this study consisted of 14 companies, with sampling techniques through purposive sampling. The research method used in this study is quantitative and is categorised into descriptive research. The data analysis techniques use multiple linear regression. The results showed funding decisions have a significant negative effect, while investment decisions and dividend policies have a significant positive effect on firm value. Meanwhile, R&D intensity does not affect firm value. Therefore, researchers suggest using investment decisions, funding decisions, and dividend policies that affect firm value as considerations when making good investment decisions and getting the most profit.]]>
<![CDATA[Pengaruh emotional intelligence terhadap organizational commitment melalui self efficacy ]]>
<![CDATA[Djauhar, Roykhan El]]>;
<![CDATA[Nugrohoseno, Dwiarko]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol. 12 No. 3 (2024) ]]>
Publisher : <![CDATA[Universitas Negeri Surabaya ]]>
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DOI: 10.26740/jim.v12n3.p764-775
<![CDATA[The primary purpose of this study is to investigate and assess the individual’s emotional intelligence impact on their organisational commitment, with a specific focus on examining the mediating role played by self-efficacy at PT. X. This research uses a quantitative approach. The sampling technique uses non-probability sampling with a saturation sample type, where all population members are used as samples, with 42 respondents from PT. X employees. The statistical analysis used is partial least square (PLS) with the help of SmartPLS 4.0 software. The findings of this study explain that organisational commitment is not influenced by emotional intelligence; emotional intelligence has a significant positive effect on self-efficacy, self-efficacy has a significant positive effect on organisational commitment, and emotional intelligence has a positive effect on organisational commitment mediated by self-efficacy. This study implies that enhancing self-efficacy can optimise employee emotional intelligence’s effect on their commitment to the organisation.]]>
<![CDATA[Pengaruh motivation dan organizational commitment terhadap employee performance ]]>
<![CDATA[Wijaya, Bryan Satrio]]>;
<![CDATA[Frianto, Agus]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol. 12 No. 3 (2024) ]]>
Publisher : <![CDATA[Universitas Negeri Surabaya ]]>
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DOI: 10.26740/jim.v12n3.p596-606
<![CDATA[This research aims to determine the influence of motivation and organisational commitment on employee performance. The research location in this study was carried out at BPJS Employment Karimunjawa Surabaya. This research uses quantitative research. The primary and secondary data sources used in this research are primary and secondary. In this research, a questionnaire was used as a data collection technique. The sampling method in this research used a saturated sampling technique with 33 respondents from BPJS Employment Karimunjawa Surabaya. The data analysis technique is a regression with Statistical Product and Service Solutions (SPSS) software version 29. The research results show that motivation has a significant effect on employee performance, while the organisational commitment variable also has a large effect on employee performance. Apart from that, the research results also prove that motivation and organisational commitment have a substantial effect on employee performance. The implication of this research is the need for good motivation and organisational commitment for employees to improve employee performance and create stable and increasing employee performance.]]>
<![CDATA[Pengaruh work life balance dan lingkungan kerja terhadap kinerja karyawan melalui komitmen Afektif sebagai variabel intervening ]]>
<![CDATA[Marsyanda, Elza]]>;
<![CDATA[Rozaq, Khoirur]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol. 12 No. 3 (2024) ]]>
Publisher : <![CDATA[Universitas Negeri Surabaya ]]>
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DOI: 10.26740/jim.v12n3.p607-621
<![CDATA[This study aims to analyse and examine the effect of work-life balance and work environment on employee performance through affective commitment in an electricity service provider company unit in Sidoarjo. This research is causality research with a quantitative approach. The sampling technique in this study used saturated samples with a total of 67 employees. The statistical analysis used in this research is Partial Least Square (PLS) with SmartPLS 3.2.9 software. The results of this study indicate that work-life balance has no effect on employee performance, work-life balance has a positive and significant effect on affective commitment, the work environment has a positive and significant effect on employee performance, the work environment has a positive and significant effect on affective commitment, affective commitment can mediate the effect of work-life balance on employee performance, affective commitment can mediate the effect of work environment on employee performance, and affective commitment has a positive and significant effect on employee performance.]]>
<![CDATA[Pengaruh Job Characteristics Terhadap Job satisfaction Melalui Employee Engagement Pada Karyawan PT. Sucofindo Cabang Utama Surabaya ]]>
<![CDATA[Angga, Moch. Nur]]>;
<![CDATA[Budiono]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol. 12 No. 3 (2024) ]]>
Publisher : <![CDATA[Universitas Negeri Surabaya ]]>
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DOI: 10.26740/jim.v12n3.p735-746
<![CDATA[The study discusses job characteristics, job satisfaction and employee engagement. In this case, job characteristics and employee engagement must be able to run well so that satisfaction in PT. X employees can be consistent and increase. This study aims to test and analyse the effect of job characteristics on job satisfaction through employee engagement in PT. X employees. This research is causal and uses a quantitative approach involving all PT employees. X. The sampling technique uses non-probability sampling with a saturated sample type in which all population members are sampled with a total of 99 respondents of the PT. X employees. The statistical analysis used in this research is Structural Equation Modeling SEM with the help of Smart Partial Least Square (PLS) software version 4.1.0.1. using a sample of 99 respondents. The analysis results obtained in this study indicate that job characteristics positively and significantly affect job satisfaction. Job characteristics have a positive and significant effect on employee engagement. Employee engagement has a positive and significant effect on job satisfaction. Employee engagement can mediate the relationship between job characteristics and job satisfaction. The practical implication of this study is that PT. X needs to continue to improve employee satisfaction by improving job characteristics and increasing their engagement. This is expected to increase the comfort and enthusiasm of employees in their work.]]>
<![CDATA[Pengaruh work stress dan work-life balance terhadap affective commitment dengan job satisfaction sebagai variabel mediasi pada karyawan pt. Subaindo cahaya polintraco ]]>
<![CDATA[Armunanto, Lola Amalia]]>;
<![CDATA[Rozaq, Khoirur]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol. 12 No. 3 (2024) ]]>
Publisher : <![CDATA[Universitas Negeri Surabaya ]]>
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DOI: 10.26740/jim.v12n3.p664-679
<![CDATA[This research examines the influence of work stress, work-life balance, and job satisfaction on affective commitment in PT X. This research will discuss the direct impact of work stress and work-life balance on affective commitment and the indirect influence through job satisfaction as a mediation variable. The casualty test and quantitive method are used in this research to test the correlation between the four variables. The purposive technique is used for sampling, with a sample size of 88 employees in PT. X. Data was collected using a statement questionnaire with a scale of 1 to 5 distributed directly. Statistical analysis uses partial least squares (PLS) with SmartPLS 3.2.9 software. The result of this study finds that work stress does not have a significant effect on affective commitment. Work-life balance has a positive and significant effect on affective commitment. Work stress has a positive significant impact on job satisfaction. Work-life balance has a positive significant effect on job satisfaction. Job satisfaction has a positive significant impact on affective commitment. Job satisfaction can mediate the influence of work stress on affective commitment. Job satisfaction can mediate the effects of work-life balance on affective commitment.]]>
<![CDATA[Pengaruh Good Corporate Governance, Leverage dan Firm Size terhadap Kinerja Keuangan Pada Perusahaan Sektor Mining yang Tercatat Di Bursa Efek Indonesia Tahun 2019 – 2022 ]]>
<![CDATA[Pitaloka, Puspa Ayu]]>;
<![CDATA[Hartono, Ulil]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol. 12 No. 3 (2024) ]]>
Publisher : <![CDATA[Universitas Negeri Surabaya ]]>
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DOI: 10.26740/jim.v12n3.p636-649
<![CDATA[This research aims to determine the effect of good corporate governance, leverage, and firm size on the financial performance of companies as measured by return on assets (ROA). The good corporate governance variable is proxied by board size, board independence and audit committee, while leverage is proxied by the debt-to-equity ratio (DER). The objects of the study are mining sector companies listed on the Indonesia Stock Exchange for the period 2019-2022. The sampling technique used is purposive sampling, resulting in 41 companies that meet the criteria and mining sector companies that publish annual reports for 2019-2022. This study employs multiple linear regression techniques using IBM SPSS Statistics software. The results show that board size, leverage and firm size have a negative effect on the financial performance, while board Independence and audit committee have no effect on the financial performance. The implications that can be applied by mining sector companies are reducing the size of the board of directors, optimising funding sources other than debt and reducing the number of high-maintenance assets to improve their financial performance.]]>
<![CDATA[Pengaruh pelatihan online dan motivasi kerja terhadap produktivitas kerja karyawan : Pelatihan Online, Motivasi Kerja terhadap Produktivitas Kerja ]]>
<![CDATA[Oktaviana, Fransisca Bella]]>;
<![CDATA[Wardoyo, Dewie Tri Wijayati]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol. 12 No. 3 (2024) ]]>
Publisher : <![CDATA[Universitas Negeri Surabaya ]]>
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DOI: 10.26740/jim.v12n3.p585-595
<![CDATA[This research aims to determine the effect of online training and work motivation on employee work productivity. This research uses quantitative research with a sampling method using a saturated sampling technique with a total of 40 BPJS Ketenagakerjaan Surabaya respondents. The primary and secondary data sources used in this research are primary and secondary. In this study, data was collected using a questionnaire. The analysis technique used was multiple linear regression techniques using Statistical Product and Service Solutions (SPSS) software version 25. The research results found that online training did not have a significant effect on work productivity. This shows that whether the training is good or bad, it will not impact employee work productivity. Meanwhile, work motivation has a significant positive influence on employee work productivity. This shows that employee work productivity increases or vice versa if work motivation increases. The implications of this research include the need for online training and appropriate work motivation to impact employee efficiency and effectiveness in increasing their work productivity.]]>
