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Contact Name
Achluddin Ibnu Rochim
Contact Email
ibnurochim@gmail.com
Phone
+6281249846916
Journal Mail Official
ibnurochim@gmail.com
Editorial Address
Jl. Semolowaru 45 Surabaya, Jawa Timur, Indonesia
Location
Kota surabaya,
Jawa timur
INDONESIA
Dia: Jurnal Administrasi Publik
ISSN : 02166496     EISSN : 26157268     DOI : DOI: https://doi.org/10.30996/dia.v18i1
DIA: Journal of Public Administration Studies is published by the public administration department at the University of 17 August Surabaya, as a medium of communication and dissemination of research results and scientific work in the field of Public Policy, Local Government, Public Management, Public Service and Development. The DIA editorial is very open in accepting articles and book reviews related to our scope in the field of public administration.
Articles 442 Documents
PUBLIC SERVICES RESPONSIBILITY: HANDLING OF UNDOCUMENTED CITIZENS BY SANTIAGO SUB-GOVERNMENT IN SANGIHE ISLAND REGENCY Katerina Bataha; Diana Hertati; Dandi Darmadi; Binti Azizatun Nafi’ah
DIA: Jurnal Administrasi Publik Vol 19 No 02 (2021): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (320.222 KB) | DOI: 10.30996/dia.v19i2.5623

Abstract

The government of Santiago Sub-District, Tahuna District has found that there are undocumented citizens who have been working and living in the Santiago Sub-District, Tahuna District for years. Refers to the 1945 Constitution Article 26 Paragraph 2, undocumented citizens who have worked and live in the area of the Santiago Sub-District are citizens who are entitled to public services as described in Law Number 25 of 2009 Article 1. This study aims to determine the responsiveness of the Santiago Sub-District government in handling undocumented citizens in the Santiago Sub-District, Sangihe Islands Regency. The type of research used is qualitative with a case study approach to explain the phenomenon related to the responsiveness of the Santiago Sub-District government in dealing with the problem of undocumented citizens by using 3 responsiveness indicators, namely the ability to respond, speed of service, and accuracy of serving. The results showed that the responsiveness of the Santiago Sub-District government in handling undocumented citizens was going well and was right on target.
THE ROLE OF THE GOVERNMENT IN THE EFFORT OF MANGROVE FOREST CONSERVATION IN THE COASTAL AREA OF TARAKAN CITY, NORTH KALIMANTAN PROVINCE Kartini Maharani Abdul; Syaini Syaini
DIA: Jurnal Administrasi Publik Vol 19 No 02 (2021): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (579.542 KB) | DOI: 10.30996/dia.v19i2.5599

Abstract

The city of Tarakan has a very wide mangrove forest, as for the phenomena and problems in mangrove conservation, namely the irresponsibility of the community who transfers land functions for personal purposes. Some of the mangrove areas are aquaculture areas by the community and there are residential areas in the mangrove area. The purpose of this study is to analyze and determine the aspects that influence the role of the government in its efforts to preserve mangrove forests in the coastal area of Tarakan City, North Kalimantan Province. The method used is descriptive qualitative. The research was carried out in the City of Tarakan and the City of Tanjung Selor, the Province of North Kalimantan, for data collection the authors visited the Forestry Service of the Province of North Kalimantan, the KPH of the City of Tarakan and the BLH of the City of Tarakan. Data were collected through direct observation, interviews and documentation. This research resulted in the role of the government as a facilitator, regulator, catalyst and efforts to preserve the mangrove forest of Tarakan City, namely mangrove conservation areas, mangrove replanting, restoration/rehabilitation of mangrove areas, public education and factors that have an influence including the availability of facilities and infrastructure, budget availability, partnerships and community participation. The conclusion shows the role of the government in its efforts to preserve mangrove forests in the coastal area of Tarakan City as much as possible, but there are still obstacles in the field that are in direct contact with people who carry out activities around the mangrove area and the need for budget fulfillment for the implementation of mangrove forest rehabilitation.
THE DILEMMA BETWEEN ECONOMIC AND SOCIAL OBJECTIVES IN STATE ENTERPRISES: A Study of Surya Sembada Regional Drinking Water Company (PDAM) In Surabaya City Rendy Billiyanto; Antun Mardiyanta; Erna Setijaningrum
DIA: Jurnal Administrasi Publik Vol 19 No 02 (2021): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (500.919 KB) | DOI: 10.30996/dia.v19i2.5354

Abstract

The objective of the study was to explain the phenomenon of the dilemma of policy objectives faced by Surya Sembada Regional Drinking Water Company (PDAM) in Surabaya City.State enterprises work with two policy objectives: social and economic objectives. Studies on the dilemma of policy objectives have not been specifically conducted on state enterprises, given that the involvement of political elements cannot be separated from the business processes of state enterprises. This study attempts to examine the theoretical findings of Lipsky’s conflict of policy objectives (2010). Furthermore, Groenendyk (2013) and Christensen et al. (2018) also develop academic results on the reprioritization of policy objectives from elected officials. This study using phenomenology research. The analysis in this study is based on in-depth interviews with executives, legislative, bureaucrats, company managers, and observations and literature studies to support the findings. The results found three things. First, each social and economic objective has five aspects. Second, conflicts still exist between these policy objectives even though Surya Sembada Regional Drinking Water Company (PDAM) has succeeded in achieving its social and economic policy objectives. Third, the reprioritization of the policy objectives from the elected officials (mayors and council members) is dominated by the role of mayors who strengthen social objectives.
EFFECTIVENESS OF PUBLIC SERVICES AT THE POPULATION AND CIVIL REGISTRASION OFFICE OF WEST ACEH REGENCY Hijraton Nazira; Ikhsan Ikhsan; Nodi Marefanda; Vellayati Hajad
DIA: Jurnal Administrasi Publik Vol 19 No 02 (2021): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (253.134 KB) | DOI: 10.30996/dia.v19i2.5505

Abstract

The aim of this paper is to assess the effectiveness of the public service provided to the community by the Department of Population and Civil Registry of West Aceh Regency. Department of Population and Civil Registry of West Aceh Regency is one of the elements of the implementation of the Local Government based on the Qanun above which is a regional technical institution that performs duties and functions of a corresponding authority which has already been established, namely by helping the Regent to carry out certain tasks in the field of administration. The qualitative method used in this research is the case study approach. The findings of this study are that the Western Aceh Disdukcapil government apparatus has been able to provide services to people in need of their services. This can be seen from the level of achievement of good results from the services provided to the community, which has saved time in the service delivery process and saved the cost of managing the community, Responding to needs and satisfaction, providing fair services without discrimination or discrimination on the basis of the principle of justice, maintaining good responsiveness to the community and providing services and completing services on time as promised by Disdukcapil officers.
SINGKAWANG CITY GOVERNMENT STRATEGY IN RESTORING THE TOURISM SECTOR DURING THE COVID-19 PANDEMIC Nahot Tua Parlindungan Sihaloho
DIA: Jurnal Administrasi Publik Vol 19 No 02 (2021): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (116.313 KB) | DOI: 10.30996/dia.v19i2.5616

Abstract

This study aims to describe and analyze the Singkawang City Government's strategy in recovering the private sector during the Covid-19 pandemic. The problem is that it is not yet known how Singkawang's tourism policy will deal with pandemic conditions that impact tourist destinations in this city. The research method is a descriptive type with a qualitative approach, especially related to the COVID-19 impact mitigation strategy and the implementation of Singkawang tourism policies. Then analyze the strategic elements of a policy according to Maryati and the implementation activities of the O.Jones model. Data were collected using interview, observation, and documentation techniques. The data is then analyzed using domain data analysis techniques as a researcher's effort to get a general and comprehensive (holistic) picture of the object under study. The findings concluded that 1) the tourism covid-19 impact mitigation policy strategy was connected from the national to the local level in Singkawang in the form of directives, regulations, Covid-19 mitigation programs, and stimulus for economic recovery in the tourism sector; and 2) there are no visible creative efforts based on health protocols in organizing tourism resources, methods, and unit synergies to restore tourism, the interpretation of social media-based policies on tourist visits has not been measured, and strategies have not been implemented to meet the opportunities for pandemic trend tourism types with alternative tourism models that according to health protocol.
IMPLEMENTATION OF THE ELDERLY FEEDING PROGRAM IN SURABAYA (Study in Rungkut Kidul, Rungkut, Surabaya) Eno Putri Larasati; Diana Hertati
DIA: Jurnal Administrasi Publik Vol 19 No 02 (2021): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (447.99 KB) | DOI: 10.30996/dia.v19i2.5568

Abstract

Surabaya is the city with the most populous population in East Java. With such a large number, population problems are unavoidable. The increasing number of the elderly is a subject that the government is currently paying special attention to. To ensure the wellbeing of the elderly, the government, together with the Social Service, took steps through the establishment of a feeding program for the destitute and abandoned elderly. This study aims to determine the implementation of the feeding program for the destitute and abandoned elderly in Rungkut Kidul. The type of research used is qualitative research. The results showed that the implementation of the elderly feeding program was in accordance with government regulations and was given to elderly beneficiaries. This study concludes that the implementation of the program is running well but not yet optimal.
STRATEGY FOR HANDLING CHILDREN VICTIMS OF SEXUAL VIOLENCE BY DP5A CITY OF SURABAYA Irfan Dwi Saputra; Tukiman - Tukiman
DIA: Jurnal Administrasi Publik Vol 19 No 02 (2021): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (154.918 KB) | DOI: 10.30996/dia.v19i2.5317

Abstract

Cases of sexual violence against children are currently still in the spotlight. Many factors cause this to happen, such as the social environment, advances in information and communication technology, and opportunities. Children who are victims of sexual violence will experience physical, psychological and psychological suffering, as well as social suffering.In dealing with child victims of sexual violence, DP5A has a strategy for children who are victims of sexual violence, namely collaborating with institutions related to handling, picking up the ball with the Puspaga, and being the manager of PPTP2A. The program of the strategy is to provide social rehabilitation, legal assistance, and health identification. This research uses descriptive qualitative method, using SWOT analysis technique. This research results that the strategy for handling child victims of sexual violence by DP5A has been running by utilizing strengths and opportunities, but it is still not optimal enough due to weaknesses and threats in handling.
IMPLEMENTATION OF THE TRANSPORTASIKU SYSTEM POLICY TO EASY PUBLIC TRANSPORT INFORMATION IN THE CITY OF SURABAYA Tri Prasetijowati; Anisa Nur Wahyulila
DIA: Jurnal Administrasi Publik Vol 19 No 02 (2021): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (380.52 KB) | DOI: 10.30996/dia.v19i2.5742

Abstract

The research aims to find out the implementation of Transportasiku system policy in providing easy transportation information to the public in the Surabaya city area through one application, the factors that hinder the implementation of this Transportasiku System policy, and the efforts in dealing with obstacles to the implementation of the policy. The research method used is a type of qualitative research.  Informants in this study are the officials who are responsible for the manufacture of Transportasiku, the developer of Transportasiku and the public who use Transportasiku. The data collection techniques used is with interviews and documentation. The techniques used in data analysis is data reduction, data presentation, and drawing conclusions. The results of the research show that:  1) The implementation of Transportasiku system policy to facilitate public transportation information in the city of Surabaya like communication, disposition, and bureaucratic structure. 2) The factors that hinder the implementation of the policy are limited human resources, limited available budgetary resources, limited equipment to support the implementation of the policy, and the occurrence of system errors when Transportasiku system underwent maintenance. 3) The efforts of the Department of Transportation in this case is the division of tasks and the quality of qualified human resources and good performance of existing human resources, to manage the availability of budget resources, to take advantage and do maintenance facilities available periodicly, and perform a reset or system development so that problems with the use of Transportasiku System can be resolved.
DEVELOPMENT OF KAMPUNG WISATA LAWAS MASPATI SURABAYA AS TOURISM HERITAGE IN GOOD TOURISM GOVERNANCE PERSPECTIVE Reza Tri Wahyuni; Ertien Rining Nawangsari
DIA: Jurnal Administrasi Publik Vol 19 No 02 (2021): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (233.728 KB) | DOI: 10.30996/dia.v19i2.5581

Abstract

The Surabaya City Government is developing a tourism program, namely Kampung Wisata. Kampung Lawas Maspati is one of the tourism potentials to be used as leading heritage tourism in the city of Surabaya. However, the Covid-19 pandemic has had an impact on the decline in tourists. This study aims to describe and analyze the development carried out so that tourism can continue to run in the midst of a pandemic by using the concepts of good tourism governance principles, Bambang Sunaryo (2013). This type of research is qualitative research with data collection techniques in the form of observation, interviews, and documentation. The research location is in the Kampung Wisata Lawas Maspati Surabaya. The focus of the research is the application of the principles of good tourism governance in the development of Kampung Lawas Maspati. Research data sources, primary data and secondary data. The results of the study indicate that in the application of the ten principles of good tourism governance, there are two principles that have not been achieved and implemented properly, namely the principle of environmental carrying capacity and the principle of Program Monitoring and Evaluation.
THE EFFECTIVENESS OF THE SOCIAL SECURITY PROVIDER (BPJS) PROGRAM IN HEALTH SERVICES AT SYARIFAH AMBAMI RATO EBU HOSPITAL, BANGKALAN REGENCY Diana Hertati
DIA: Jurnal Administrasi Publik Vol 19 No 02 (2021): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (131.293 KB) | DOI: 10.30996/dia.v19i2.5415

Abstract

The community's need for BPJS health services is very important. Syarifah Ambami Rato Ebu (Syamrabu) Bangkalan Hospital as a health provider to improve the effectiveness of health services for the people of Bangkalan district. Based on the Undang-Undang Nomor 24 Tahun 2011 concerning the Social Security Provider (BPJS), the government organizes a national health insurance program through BPJS Kesehatan to ensure that all Indonesians are covered by health insurance. The purpose of this study was to describe and analyze the Effectiveness of the Social Security Provider (BPJS) Program in Health Services. This study uses qualitative methods with data collection techniques of observation, interviews, and documentation. Data analysis techniques are data collection, data condensation, data presentation, and drawing conclusions. This research is located in Syarifah Ambami Rato Ebu Hospital, Bangkalan. The results of this study are the resources, funds, facilities, and infrastructure used are effective, the number and quality of services produced are effective, the time limit for producing goods or services is effective, and the way to do it is already effective. The conclusion of this study is that health services for BPJS Inpatient Installation (IRNA) B Bawah at Syarifah Ambami Rato Ebu Hospital, Bangkalan Regency have been effective but not optimal.