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INDONESIA
JAM : Jurnal Aplikasi Manajemen
Published by Universitas Brawijaya
ISSN : 16935241     EISSN : 23026332     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Jurnal Aplikasi Manajemen - Journal of Applied Management (JAM) publishes all forms of quantitative and qualitative research articles and other scientific studies related to the field of functional management (marketing, finance, human resources, and operations) as well as the applied management and a wide range of applications.
Arjuna Subject : -
Articles 20 Documents
 1   2 
Search results for , issue "Vol. 22 No. 2 (2024)" : 20 Documents clear
Banking on Belief: Investigating the Influence of Religiosity on Sharia Banking Adoption Fattah, Vitayanti; Bachri, Syamsul; Sutomo, Maskuri; Farid, Farid; Farid, Erwan Sastrawan
Jurnal Aplikasi Manajemen Vol. 22 No. 2 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.02.06

Abstract

One of the financial institutions currently developing in Indonesia is sharia banking, but previous research states that the majority of people still use conventional banking products. This is because conventional banks have various products, are more diverse, and have advantages over sharia banks. Therefore, this research aims to identify how religiosity and perceptions can influence people's decisions to use sharia banking services. The type of research conducted is quantitative research. Quantitative research is the type of research conducted. The population consists of 1350 traders located in Manonda Market and Masomba Market in Palu City. Simple Random Sampling is the sampling technique used. In this research, there are 180 respondents whose data will be used to test the hypotheses. The research takes place in the traditional markets of Masomba and Manonda in Palu City, and the data collection was conducted in the year 2023. The data that will be used to test the hypothesis in this research is 180 respondents from questionnaires distributed directly to respondents. The research results show that religiosity can influence people's perceptions regarding Islamic banks; apart from that, perceptions are also found to influence consumer decisions when using sharia banking products. Furthermore, perception can be a good mediator between religiosity and consumer decisions, but in this research, it was found that religiosity cannot influence people's decisions to use sharia banking. The implications of this research are important for academics by opening opportunities for further research regarding the complexity of the relationship between religiosity, perceptions and customer decisions in Islamic banking. For Islamic banking practitioners, these results emphasize the importance of understanding the role of perception in increasing the acceptance and use of Islamic services.
Brand Image and Brand Love as Mediation of Brand Experience on Brand Loyalty in Samsung Smartphone Customers Prasidha, Helmi Afif; Rohman, Fatchur; Sunaryo, Sunaryo
Jurnal Aplikasi Manajemen Vol. 22 No. 2 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.02.15

Abstract

This study aims to determine the variables affecting consumer loyalty to a smartphone brand. For this reason, researchers use Samsung smartphones in Malang City as research objects. 160 responses were obtained using a nonprobability approach with a purposive sampling technique. The data was collected through a questionnaire, then analyzed using the Partial Least Square analysis tool and measured using a Likert scale. The results of this study found that brand experience has a significant effect on brand loyalty. Also, brand image and love are proven to mediate the impact of brand experience on brand loyalty partially. It is necessary to re-explore other independent variables related to cognitive aspects that directly affect loyalty to the same research object or other smartphone brands, such as brand ambassadors, self-congruity, celebrity endorsement, and other factors available.
Factors Affecting Purchase Intention 5G Smartphone in Indonesia Using the Extended TPB Approach Fahrillah, Ahmad Ariq; Suroso, Arif Imam; Yuliati, Lilik Noor
Jurnal Aplikasi Manajemen Vol. 22 No. 2 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.02.14

Abstract

In contemporary society, smartphones have evolved into essential tools, with fast internet connectivity playing a pivotal role. In Indonesia, the deployment of 5G networks, the fastest in the industry, has officially begun, though it's limited to just nine regions. Notably, between 2021 and 2022, the sales of 5G smartphones in Indonesia surged twofold. This research investigates the factors influencing the purchase intention of 5G smartphones in Indonesia. It employs the Theory of Planned Behavior (TPB) as the foundational framework and extends it with variables such as facilitating conditions and customer preferences. Customer preferences mediate the relationship between price, product features, aesthetic value, and purchase intention. Employing quantitative analysis via Structural Equation Modeling with SmartPLS 3.0, this study engaged 335 respondents from diverse regions in Indonesia. The findings indicate that attitude, subjective norm, perceived behavior control, customer preferences, and facilitating conditions significantly impact purchase intention. Product features and aesthetic value, but not price, influence customer preferences. Smartphone manufacturers can capitalize on these preferences by highlighting the unique features and aesthetic values of 5G smartphones and promoting their advantages and value for money through digital and print media. This research provides valuable insights for marketing professionals and policymakers in Indonesia's growing 5G smartphone market.
Intensity of Work-Family Conflict and Its Impact on Female Nurses Performance Sutisna, Deden; Ismail, Solahuddin; Putri, Silfia Ayu
Jurnal Aplikasi Manajemen Vol. 22 No. 2 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.02.07

Abstract

This research is an important finding because it will reveal the intensity of conflict between female workers and their families during COVID-19, as well as the subsequent impact on the performance of female nurses who are married. The study aimed to determine the conditions and contribution of women's work-family conflict to the performance of married female nurses at the Otto Iskandar Dinata Hospital, Bandung, West Java. This research was conducted when COVID-19 had been going on for 3 years. At that time all sectors were affected, especially the local government's public health service units which had direct access to handling the COVID-19 pandemic, which involved workers from various health professions who were inseparable from conflicts in their work and families. The research method used is causal associative, qualitative, and quantitative data types. The data collection method is by literature study and field study, while the data collection techniques use observation, interviews, and questionnaires. Data analysis was assisted by statistical software SPSS version 25 with multiple linear regression analysis, correlation coefficient, and coefficient of determination. The study population consisted of 148 female nurses, and 69 were taken as a sample, with 80 data taken from the field. The results showed that the General demands of a role and Time devoted to a given role conditions had a relatively high conflict intensity, and the Strain produced by a given role condition had a high conflict intensity, while the performance condition had a very good level. Work-family conflict has a small effect on performance, and the effect is significant. The results of this study hoped that the regional government health service organization will be able to determine work policies for female nurses so that the workload is distributed evenly and there is no high conflict intention, which results in decreased performance.
Measuring Fintech's Health: Cash Management and Risk on Firm Performance Champaca, Mychelia
Jurnal Aplikasi Manajemen Vol. 22 No. 2 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.02.19

Abstract

The development of financial institutions is in line with the massive development of the internet and technology, so the growth of fintech financial institutions is currently still an interesting topic to discuss. Most research on fintech uses a qualitative approach; this is because the topic of fintech is still in its early stages of development. By using a quantitative approach, this research makes a different contribution, namely by measuring the performance of fintech in Indonesia as a study of the context of developing countries. In addition, most research on fintech is still in the form of definitions and ecosystems of fintech financial institutions. Studies on fintech performance are still limited; this is explained by access to fintech financial report databases that have not been published standardly. This study examines the health of fintech financial institutions by looking at their influence on cash management and corporate riskiness. Studies included testing peer-to-peer lending fintech companies registered with the OJK and making observations during 2019-2022. The analysis method used was ordinary least squares regression from panel data. The results of the study show that there is no influence of cash holdings on company performance. A significant influence is shown by the negative influence of risk using the solvency ratio, although when measured using the liquidity ratio, the results are not significant. The test results prove the role of transactional motives in cash management for fintech companies in Indonesia.
Analysis of MSME's Financial and Business Improvement Model through Digital Economy Services and Fintech Strategy Subkhan, Farid; Maarif, Mohammad Syamsul; Rochman, Nurul Taufiqu; Nugraha, Yudhistira
Jurnal Aplikasi Manajemen Vol. 22 No. 2 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.02.10

Abstract

The development of digital technology contributes significant roles to businesses, including micro, small, and medium enterprises (MSMEs). It raises the digital economy and fintech services to the MSMEs market, such as peer-to-peer lending, digital payment, crowdfunding, digital assets, e-commerce, social commerce, etc. This research aims to analyze MSMEs financial and business improvement model by using MSME's digital economy products and fintech penetration strategy in Indonesia. This study employed a mixed research method by integrating the Delphi technique and the Analytical Hierarchy Process (AHP). The Delphi method was used to identify criteria or construct for the research framework, while AHP was used to evaluate and determine the score and priorities of the MSMEs financial performance criteria, business goals, digital economy's alternative products, and fintech penetration strategies. The Delphi method consists of round 1 - to explore the research framework, round 2 - to rank the research indicators, followed by AHP at round 3. The study involves 20 expert panels of MSMEs in greater Jakarta. This study found that the use of digital economy products - particularly fintech will enhance MSMEs' financial performance by increasing sales volume and business profits. It helps them achieving business goals by increasing their revenue and expanding their business. MSMEs need digital payment and mobile banking as vital fintech services. This study also provides strategic guidance to fintech players and government to effectively penetrate fintech products to MSMEs mainly through knowledge dissemination and digital knowledge improvement.
The Influence of Return on Asset and Debt Equity Ratio to Stock Prices: The Moderating Effect of Financial Performance of the Mining Industry Maringka, Tonny Serfius
Jurnal Aplikasi Manajemen Vol. 22 No. 2 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.02.20

Abstract

This research aims to test the moderator effect on characteristic variables such as return on assets and debt-equity ratio as exogenous variables on stock prices which are endogenous variables with return on equity being a proxy for financial performance. This research uses a quantitative approach with the path analysis method, the research object is 39 mining sector companies listed on the Indonesia Stock Exchange, a total of 156 companies studied. By using multiple linear regression analysis, the results obtained show that partial return on assets has a positive and significant effect on stock prices and the debt-equity ratio has a negative and significant effect on stock prices. Then the test uses moderator regression analysis where return on equity is proxied by financial performance as a moderator variable. The results show that the return on assets on share prices has a negative and significant influence. Meanwhile, the Debt Equity Ratio has a positive and significant effect on share prices. Appropriate financial asset allocation provides increased market expectations which will cause share prices to be valued higher. Asset management of mining industry companies does not show an increase in company value, in this case, return on equity, which should strengthen financial performance, and reduce share prices. On the contrary, conditions and information cause mining industry company share prices to fall. Management of return on equity well and accurately reflects financial performance, strengthening the relationship/influence of the debt-equity ratio on share prices.
Unveiling the Influences of Personality Traits, Self-efficacy, Parental Background, and Economic Situation on Entrepreneurial Despondency among Generation Z Suryawirawan, Okto Aditya; Suhermin, Suhermin; Suwitho, Suwitho; Bon, Abdul Talib
Jurnal Aplikasi Manajemen Vol. 22 No. 2 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.02.01

Abstract

The economic challenges faced by Indonesia for the past couple of years, including substantial losses and a rise in bankruptcies, coupled with the ongoing impact of global tensions between Russia and Ukraine, underscore the crucial role of entrepreneurs in mitigating unemployment and fostering economic recovery. This study uses non-probability purposive sampling towards 205 students. This study uses partial least square through SmartPLS to analyze the results. The research examined the relationship between personality traits, self-efficacy, parental background, economic situation and entrepreneurial despondency among Generation Z. Among personality traits dimensions, risk-taking propensity was found to have no impact on entrepreneurial despondency, innovativeness was found to have no impact on entrepreneurial despondency, and optimism was found to have a negative impact on entrepreneurial despondency. Self-efficacy found to have a negative impact on entrepreneurial despondency. The impact of risk-taking propensity, innovativeness and optimism on entrepreneurial despondency were mediated by self-efficacy. Parental background was found to have no impact on entrepreneurial despondency and did not moderate the effect of self-efficacy on entrepreneurial despondency. Economic situation was found to have a negative impact on entrepreneurial despondency but failed to moderate the effect of self-efficacy on entrepreneurial despondency. These findings contribute to the theoretical understanding of the factors influencing Generation Z's entrepreneurial intentions, offering insights for educators and policymakers seeking to enhance Generation Z's entrepreneurial inclination.
Impulsive Buying Tendency: Elaboration Likelihood Model Perspective Wibisono, Leonard Junio; Gosal, Gladys Greselda; Teofilus, Teofilus; Effendy, Junko Alessandro; Sabar, Sabar; Azizurrohman, Muhammad
Jurnal Aplikasi Manajemen Vol. 22 No. 2 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.02.08

Abstract

The increasing percentage of e-commerce users each year, accompanied by the growing convenience of online shopping, is considered to have led to the phenomenon of impulse buying tendency, especially in the context of e-commerce usage. This study aims to discuss the occurrence of impulse buying tendency in Indonesia based on the perspectives of the Elaboration Likelihood Model and Regulatory Focus Theory, using information transparency to represent the central route, celebrity endorsers to represent the peripheral route, and regulatory focus as a moderating variable. The research is focused on Shopee, which is one of the most popular e-commerce in Indonesia, therefore the population is Shopee users in Indonesia. The purposive sampling technique was used with a total of 445 respondents, which were taken from 5 top universities in Indonesia. The results of this study indicate that both information transparency and celebrity endorsers have a significant influence on impulse buying tendencies. Furthermore, regulatory focus is found to be a significant moderating variable of the relationship between information transparency and impulse buying tendency, however, there is no significant effect found on the moderating role of regulatory focus in the relationship between celebrity endorsers and impulse buying tendency. Referring to this, it is hoped that the Shopee e-commerce company can provide information according to the needs of consumers and consider the selection of supporting celebrities in accordance with the products or brands offered.
Positive vs. Negative E-WOM: Understanding the More Significant Role in Mediating E-Commerce Quality on Online Impulse Buying Arissaputra, Rivaldi; Sultan, Mokh Adib; Hurriyati, Ratih; Gaffar, Vanessa; Asmara, Maisa Azizah; Sentika, Sarah
Jurnal Aplikasi Manajemen Vol. 22 No. 2 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.02.11

Abstract

Electronic Word-of-Mouth (e-WOM) can convey product information about ratings, desires, requests and experiences. Therefore, it plays an important role in influencing purchases. This study aims to identify e-commerce quality, positive e-WOM and negative e-WOM on online impulse buying. E-commerce users sometimes act impulsively in purchasing after seeing some responses contained in e-WOM as information about the products. Positive product responses are not enough to convince e-commerce users to act impulsively, considering negative product responses is also an essential consideration for e-commerce users. This research uses a quantitative approach using a survey method of 315 respondents sampled from the population of e-commerce users in West Java, which was processed using smartPLS. This study found that e-commerce quality directly impacts online impulse buying, positive e-WOM, and negative e-WOM. Positive e-WOM does not directly impact online impulse buying, while negative e-WOM does. Another result shows that negative e-WOM successfully mediates the relationship between e-commerce quality and online impulse buying, while positive e-WOM fails to moderate the relationship between e-commerce quality and online impulse buying. This research contributes to e-commerce and consumer behaviour knowledge, serving as a reference for scholars by exploring how e-commerce quality relates to online impulse buying through positive and negative e-WOM among e-commerce users.

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