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PROFIT : Jurnal Administrasi Bisnis
Published by Universitas Brawijaya
ISSN : 1978743     EISSN : 23384654     DOI : http://doi.org/10.21776/ub.profit
Core Subject : Economy,
Economics, Econometrics & Finance
corporate governance, entrepreneurship, organization and human resource management, marketing management, financial management, operation management, strategic management, information system management, tourism and taxation.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 315 Documents
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PENGEMBANGAN KARIER TENAGA KEPENDIDIKAN DI BIRO AKADEMIK DAN KEMAHASISWAAN UNIVERSITAS JAMBI Krisnaini, Krisnaini; Suryadi, Suryadi; Siswidiyanto, Siswidiyanto
Profit: Jurnal Adminsitrasi Bisnis Vol. 13 No. 2 (2019): Profit : Jurnal Administrasi Bisnis
Publisher : FIA UB

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (345.322 KB) | DOI: 10.21776/ub.profit.2019.013.02.5

Abstract

The pʋrpose of this stʋdy was to determíne career development and identífy inhibíting factors in the career developmẹnt of educatíon personnel at the Jambi University Academic and Student Affairs Bureau. This type of research is descriptive qualitative. With the focus of research as follows the career development of education personnel at the Jambi University Academic and Student Affairs Bureau viewed from aspects of work performance assessment, as well as employee education and training. The inhibiting factor in the career development of education personnel at the Jambi University Academic and Student Affairs Bureau is that the Assessment Center has not been implemented to assess and evaluate the competencies of employees, so that feelings of displeasure and getting unfair treatment can be minimized.
THE REALIZATION OF “CORPORATE SOCIAL RESPONSIBILITY PROGRAMS” AS A PART OF GCG IN INDONESIAN STATE-OWNED ENTERPRISES (Case Study of PERUM Jasa Tirta I in Malang Regency) Sulasmiyati, Sri
Profit: Jurnal Adminsitrasi Bisnis Vol. 11 No. 2 (2017): Profit : Jurnal Administrasi Bisnis
Publisher : FIA UB

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (552.969 KB) | DOI: 10.21776/ub.profit.2017.011.02.1

Abstract

“Corporate governance is as a set of rules that define the relationship between shareholders which is consists of managers, creditors, the government, employees and other internal and external stakeholder in respect to their rights and responsibilities”.One of the principles of GCG is Responsibility, which is related to a program, it called CSR(CSR). State-owned enterprises (SOE) as a corporate which is owned by the government, must apply its principles. The implementation of CSR’s programs is a one way that could increase GCG condition. The regulation for CSR implementation of SOE in Indonesia has been stated by the government through Ministerial Decrees of BUMN. This research aims to find out how the realization of CSR programs on Perum Jasa Tirta I whether it is same as the government’s rule. The research finding that the realizations of PKBL on the Perum Jasa Tirta 1 has been well implemented, annually funds are budgeted realized as much as nearly maximize and distributed effectively.  
PENERAPAN STANDARD PELAYANAN MINIMAL (SPM) DALAM MENGUKUR KINERJA KEUANGAN DAERAH ( Kajian Tentang Penganggaran Daerah dengan Performance Budget System ) Nugroho, Trilaksono
Profit: Jurnal Adminsitrasi Bisnis Vol. 2 No. 1 (2008): Profit : Jurnal Administrasi Bisnis
Publisher : FIA UB

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Abstract

In general, related to budget planning, local government have to arrange APBD according to SPM that already obligated by central government. It consists of several success indicators and targets (indicator output, outcome, benefit and impact). It will be used for determining target of each program, calculating cost standard analysis and planning programming budgeting Keywords: New Public Management, Budgeting Reform, Performance, Budget System Traditional Budget, Zero-Base Budgeting, Planning Programming Budgeting
CORPORATE GOVERNANCE DAN PERILAKU TAX COMPLIANCE PADA USAHA KECIL DAN MENENGAH Agusti, Rosalita Rachma; Sanawiri, Brillyanes
Profit: Jurnal Adminsitrasi Bisnis Vol. 13 No. 2 (2019): Profit : Jurnal Administrasi Bisnis
Publisher : FIA UB

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (267.141 KB) | DOI: 10.21776/ub.profit.2019.013.02.7

Abstract

Small and medium enterprises (SMEs) have a very important role in the Indonesian economy. The existence of SMEs in Indonesia is strongly influenced by several factors including those offered by the market and corporate governance. Good corporate governance is an important thing that supports business sustainability. Implementation of corporate governance for SMEs involving entrepreneurs compliance to government regulations, such as regulations related to taxation. Indonesia implement self-assessment system in terms of tax payments and tax reporting. It is confirms that corporate governance and the fulfillment of tax obligations are closely interrelated. Data is collected by interview using in depth interview technique. The results show that business owners have not applied the good corporate governance code for SMEs which prove that tax compliance has not been implemented properly. Based on tax obligation indicators, this study reveal that SMEs implement tax obligations on NPWP ownership, but have not performed other obligations, namely tax payment and reporting.
THE EFFECT OF FIRM CHARACTERISTICS AND CAPITAL STRUCTURE ON FIRM VALUE (EVIDENCE FROM THE “TRADE, SERVICE, AND INVESTMENT” INDUSTRY IN INDONESIA DURING THE PERIOD OF 2008-2012) Mariono, Agus; Suhadak, Suhadak; Kertahadi, Kertahadi
Profit: Jurnal Adminsitrasi Bisnis Vol. 8 No. 1 (2014): Profit : Jurnal Administrasi Bisnis
Publisher : FIA UB

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Abstract

The purposes of this study were 1) to test and explain the effect of firm characteristics on firm value, 2) to test and explain the effect of capital structure on firm value, 3) to test whether firm characteristics or capital structure have greater effect on firm value. The research type is explanatory research. The sampling technique used in this study was purposive sampling. There were 69 companies selected from 93 companies registered on the “trade, service, and investment” industry in Indonesia Stock Exchange during the period of 2008-2012. Partial Least Square (PLS) method was used to examine the effect of firm characteristics and capital structure on firm value. The results showed that, firstly, firm characteristics have positive and significant effect on firm value. Secondly, capital structure has a negative and significant effect on firm value. Lastly, firm characteristics have greater effect on firm value. Keywords: Partial Least Square, Firm Characteristics, Capital Structure, and Firm Value.   Tujuan penelitian ini adalah 1) untuk menguji dan menjelaskan pengaruh karakteristik perusahaan terhadap nilai perusahaan, 2) untuk menguji dan menjelaskan pengaruh struktur modal terhadap nilai perusahaan, 3) untuk menguji apakah karakteristik perusahaan atau struktur modal yang memiliki pengaruh terbesar terhadap nilai perusahaan. Jenis penelitian ini adalah penelitian penjelasan. Teknik pengambilan sampel yang digunakan dalam penelitian ini adalah Purposive Sampling. Terdapat 69 perusahaan yang terpilih sebagai sampel, dari 93 perusahaan yang terdaftar di sektor “perdagangan, jasa, dan investasi” di Bursa Efek Indonesia selama periode tahun 2008-2012. Partial Least Square (PLS) digunakan untuk menguji pengaruh karakteristik perusahaan dan struktur modal terhadap nilai perusahaan. Hasil penelitian menunjukkan bahwa, pertama, karakteristik perusahaan memiliki pengaruh positif dan signifikan terhadap nilai perusahaan. kedua, struktur modal memiliki pengaruh negatif dan signifikan terhadap nilai perusahaan. terakhir, karakteristik perusahaan memiliki pengaruh terbesar terhadap nilai perusahaan. Kata kunci: Partial Least Square, Karakteristik Perusahaan, Struktur Modal, dan Nilai Perusahaan.
PENGARUH ASPEK FUNDAMENTAL DAN RISIKO BISNIS TERHADAP FINANCIAL LEVERAGE (Studi pada Perusahaan Manufaktur Sektor Aneka Industri di BEI Periode Tahun 2007 – 2011) Sultera, Fatimah Karunia; Suhadak, Suhadak; Darminto, Darminto
Profit: Jurnal Adminsitrasi Bisnis Vol. 6 No. 2 (2012): Profit : Jurnal Administrasi Bisnis
Publisher : FIA UB

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Abstract

Tujuan penelitian yaitu menganalisis dan menjelaskan pengaruh negatif ukuran perusahaan, struktur aktiva, return on assets (ROA), current ratio (CR) dan risiko bisnis terhadap debt to assets ratio (DAR) serta menganalisis dan menjelaskan variabel yang pengaruhnya paling dominan terhadap debt to assets ratio (DAR) diantara variabel ukuran perusahaan, struktur aset, return on assets (ROA), current ratio (CR) dan risiko bisnis. Populasi penelitian yang digunakan seluruh perusahaan manufaktur yang bergerak di sektor aneka industri dan terdaftar di Bursa Efek Indonesia (BEI) selama tahun 2007-2011 dengan total sampel berjumlah 20 perusahaan. Hasil analisis data pada uji F membuktikan bahwa secara simultan variabel independen (Ukuran Perusahaan (X1), Struktur Aktiva (X2), Current Ratio (X4), dan Risiko Bisnis (X5)) berpengaruh signifikan terhadap Debt to Assets Ratio (Y). Pengujian secara parsial (Uji t) membuktikan bahwa Struktur aktiva (X2), Current ratio (X4) dan Risiko bisnis (X5) secara parsial berpengaruh signifikan negatif terhadap variabel DAR (Y). Sedangkan, Ukuran perusahaan (X1) dan Return on assests (X3) secara parsial tidak berpengaruh signifikan terhadap variabel DAR (Y).Variabel bebas yang paling dominan pengaruhnya terhadap variabel terikat (debt to assets ratio / DAR) adalah Current ratio (X4).   Kata kunci : ukuran perusahaan, struktur aktiva, return on assets, current ratio, risiko bisnis and debt to assets ratio.
PENGARUH EXPERIENTIAL MARKETING DAN EMOTIONAL BRANDING TERHADAP KEPERCAYAAN MEREK, KEPUASAN PELANGGAN DAN LOYALITAS MEREK (SURVAI PADA MEMBER KLINIK KECANTIKAN LARRISA AESTHETIC CENTER, MALANG) Prawasti, Ratih; Fauzi DH, Achmad; Kumadji, Srikandi
Profit: Jurnal Adminsitrasi Bisnis Vol. 8 No. 2 (2014): Profit : Jurnal Administrasi Bisnis
Publisher : FIA UB

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Abstract

Tujuan dari penelitian ini untuk menjelaskan pengaruh experiental marketing, dan emotional branding terhadap kepercayaan merek, kepuasan pelanggan dan loyalitas merek. Penelitian ini menggunakan metode analisa kuantitatif. Dengan populasi yang digunakan dalam penelitian ini adalah para pelanggan perempuan Larissa Aesthetic Center Malang. Pelanggan yang dimaksud adalah konsumen  yang  telah  lebih  dari  sekali  menggunakan  produk  dan  mengunjungi  Larissa  Aesthetic Center Malang. Sampel yang diambil dengan cara systematic sampling yaitu dengan menarik tiap elemen ke-n dalam populasi yang dimulai dengan elemen yang dipilih secara acak antara 1 dan n. Pengambilan elemen dilakukan sistematis berdasarkan waktu yaitu 10 menit artinya pengunjung yang diberikan kuisioner adalah pengunjung yang datang dalam jarak waktu 10 menit, dengan jumlah sampel 116 orang. Dari hasil analisis SEM diketahui bahwa variabel experiental marketing berpengaruh signifikan terhadap kepercayaan merek dan juga kepuasan pelanggan. Sedangkan variabel emotional branding berpengaruh signifikan terhadap kepercayaan merek, kepuasan pelanggan dan juga loyalitas merek.   Kata kunci : experiential marketing, emotional branding, kepercayaan merek, kepuasan pelanggan, loyalitas merek.   The purpose of this study is to explain The influence of experiental marketing, and emotional branding on brand trust, customer satisfaction and brand loyalty. This research use the method of quantitative analysis. With the population used in this study is women customers of Larissa Aesthetic Center Malang. Customer intended is the consumers that has been more than once using the product and visiting Larissa Aesthetic Center Malang. Sample is taken with systematic sampling method that is with attract each element to -n in the population  which  begins  with  randomly selected  element between  1  and  n. Element sampling  is conducted systematically based on time which is 10 minute means visitors that given a questionnaire is the visitors who came within 10 minutes, with a number of sample is  116 people. From the SEM analysis it is known that experiental marketing variable has significant influence on brand trust and customer satisfaction. whereas  emotional branding variable has significant influence on brand trust, customer satisfaction, and also brand loyalty.   Key Words : experiential marketing, emotional branding, brand trust, customer satisfaction, brand loyalty.
MENGUKUR EFEKTIVITAS SISTEM INFORMASI DAN MENGETAHUI KESUKSESAN PORTAL AKADEMIK (SIAM) ON-LINE (Studi Kasus Terhadap Pengguna di Program Pendidikan Vokasi Universitas Brawijaya) Subchan, Nur; Astuti, Endang Siti; Kertahadi, Kertahadi
Profit: Jurnal Adminsitrasi Bisnis Vol. 6 No. 2 (2012): Profit : Jurnal Administrasi Bisnis
Publisher : FIA UB

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Abstract

Pemanfaaatan suatu portal sudah menjadi kebutuhan dan tuntutan perkembangan teknologi dan informasi, khususnya memberikan informasi di Universitas Brawijaya berfungsi sebagai integrator informasi akademik yang ada di berbagai unit akademik (program studi/fakultas/program) sekaligus sebagai sarana komunikasi antar civitas akademika kampus. Keberagaman informasi dan bervariasi bentuknya, sehingga keberadaan sebuah “portal” dapat mengintegrasikan informasi-informasi tersebut sehingga mempermudah akses publik. Keuntugan lain adalah portal akademik (SIAM-UB) dapat diakses melalui berbagai teknologi dan layanan. Beberapa manfaat informasi dalam pemenuhan kebutuhan informasi diantaranya adalah menambah pengetahuan atau mengurangi ketidakpastian informasi bagi pemakai, memberikan suatu dasar kemungkinan untuk menanggapi seleksi dalam pemenuhan kebutuhan informasi. Tujuan dari penelitian ini adalah untuk mengetahui dan menganalisis portal akademik (SIAM-UB): 1) pengaruh kualitas sistem terhadap penggunaan sistem, 2) pengaruh kualitas informasi terhadap penggunaan sistem, 3) pengaruh kualitas proses terhadap penggunaan sistem, 4) pengaruh kualitas kolaborasi terhadap penggunaan sistem, 5) pengaruh kualitas layanan terhadap penggunaan sistem, 6) pengaruh kualitas sistem terhadap kepuasan pengguna, 7) pengaruh kualitas informasi terhadap kepuasan pengguna, 8) pengaruh kualitas proses terhadap kepuasan pengguna, 9) pengaruh kualitas kolaborasi terhadap kepuasan penggunaan, 10) pengaruh kualitas layanan terhadap kepuasan penggunaan, 12) pengaruh penggunaan sistem terhadap manfaat individu, 14) pengaruh kepuasan penggunaan terhadap manfaat individu. Sampel dalam penelitian ini sejumlah 85 mahasiswa yang merupakan mahasiswa aktif dan penelitian ini menggunakan metode analisis data Partial Least Square (PLS). Hasil uji menunjukkan bahwa: 1) terdapat pengaruh langsung dan tidak signifikan antara variabel dimensi kualitas sistem terhadap penggunaan portal akademik yang telah dimanfaatkan oleh program pendidikan vokasi. 2) terdapat pengaruh langsung dan signifikan antara variabel dimensi kualitas informasi terhadap penggunaan portal akademik. 3) pengaruh langsung dan tidak signifikan antara variabel dimensi kualitas proses terhadap penggunaan portal akademik. 4) terdapat pengaruh langsung dan signifikan antara variabel dimensi kualitas kolaborasi terhadap penggunaan portal akademik. 5) terdapat pengaruh langsung dan tidak signifikan antara variabel dimensi kualitas layanan terhadap penggunaan portal akademik. 6) terdapat pengaruh langsung dan tidak signifikan antara variabel dimensi kualitas sistem terhadap kepuasan pengguna portal akademik, 7) terdapat pengaruh langsung dan tidak signifikan antara variabel dimensi kualitas informasi terhadap kepuasan pengguna portal akademik, 8) terdapat pengaruh langsung dan tidak signifikan antara variabel dimensi kualitas proses terhadap kepuasan pengguna portal akademik. 9) terdapat pengaruh langsung dan tidak signifikan antara variabel dimensi kualitas kolaborasi terhadap kepuasan pengguna portal akademik. 10) terdapat pengaruh langsung dan signifikan antara variabel dimensi penggunaan dari portal terhadap manfaat individu. 11) terdapat pengaruh langsung dan signifikan antara variabel dimensi kepuasan pengguna terhadap manfaat individu. Kata Kunci :  Portal Akademik, Kualitas Sistem, Kualitas Informasi, Kualitas Proses, Kualitas Kolaborasi, Kualitas Layanan, Penggunaan dan Manfaat Individu.
THE EFFECT OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM) ON CUSTOMER SATISFACTION AND ITS IMPACT TOWARD CUSTOMER LOYALTY (Survey Base on the perception of the Customer of BRI Bank in University of Brawijaya) Zainurrafiqi, Zainurrafiqi; Sukoharsono, Eko Ganis; Hamid, Djamhur
Profit: Jurnal Adminsitrasi Bisnis Vol. 6 No. 2 (2012): Profit : Jurnal Administrasi Bisnis
Publisher : FIA UB

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Abstract

The objective of this research is to analize and explain the effect of Customer Prospecting, Relations with Customers, Interactive Management, Understanding Customer Expectations, Empowerment, Partnerships, and Personalization On Customer Satisfaction and Its Impact on Customer Loyalty, and also to analize and explain the effect of Customer Satisfaction on Customer Loyalty. This research is conducted at BRI Bank in University of Brawijaya. The large samples that taken in this research were determined by using a formula of Slovin, the samples that could be taken are 99 persons. Meanwhile the sampling technique was done by using purposive sampling. Data Analysis Method is conducted by Descriptive Statistics Analysis and Inferential statistic analysis that is Path Analysis. The result of this research shown there is an effect between Customer Prospecting (X1) on Customer Satisfaction (Z) with Beta value is equal to 0.351 by a significance level of 0.000. There is an effect between Relations with Customers (X2) on Customer Satisfaction (Z) with Beta value is equal to 0.158 by a significance level of 0.010. There is an effect between Interactive Management (X3) on Customer Satisfaction (Z) with Beta value is equal to 0.161 by a significance level of 0.023. There is an effect between Understanding Customer Expectations (X4) on Customer Satisfaction (Z) with Beta value is equal to 0.272 by a significance level of 0.000. There is an effect between Empowerment (X5) on Customer Satisfaction (Z) with Beta value is equal to 0.145 by a significance level of 0.022. There is an effect between Partnerships (X6) on Customer Satisfaction (Z) with Beta value is equal to 0.208 by a significance level of 0.002. There is an effect between Personalization (X7) on Customer Satisfaction (Z) with Beta value is equal to 0.225 by a significance level of 0.000. There is an indirect effect between Customer Prospecting (X1) on Customer Loyalty (Y) with Beta value is equal to 0.146 by a significance level of 0.002. There is an effect between Relations with Customers (X2) on Customer Loyalty (Y) with Beta value is equal to 0.100 by a significance level of 0.017. There is an effect between Interactive Management (X3) on Customer Loyalty (Y) with Beta value is equal to 0.097 by a significance level of 0.042. There is an effect between Understanding Customer Expectations (X4) on Customer Loyalty (Y) with Beta value is equal to 0.111 by a significance level of 0.013. There is an effect between Empowerment (X5) on Customer Loyalty (Y) with Beta value is equal to 0.09 by a significance level of 0.030. There is an effect between Partnerships (X6) on Customer Loyalty (Y) with Beta value is equal to 0.13 by a significance level of 0.004. There is an effect between Personalization (X7) on Customer Loyalty (Y) with Beta value is equal to 0.103 by a significance level of 0.017. There is an effect between Customer Satisfaction (Z) on Customer Loyalty (Y) with Beta value is equal to 0.533 by a significance level of 0.000. Keywords: Customer Relationship Management (CRM), Customer Satisfaction, Customer Loyalty.
THE INFLUENCE OF FUNDAMENTAL FACTORS ON DIVIDEND POLICIES AND FIRM VALUE (STUDIES AT COMPANIES LISTED IN INDONESIAN STOCK EXCHANGE PERIOD 2008 - 2012) Brimantyo, Harril; Suhadak, Suhadak; Nuzula, Nila Firdausi
Profit: Jurnal Adminsitrasi Bisnis Vol. 8 No. 2 (2014): Profit : Jurnal Administrasi Bisnis
Publisher : FIA UB

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Abstract

The purpose of this research is to study the influence of fundamental factors on dividend policies and firm value. There are 12 companies used as a sample of this research in period 2008-2012. The researchers used Partial Least Square (PLS) to analyze and test the relationship among variables. There are seven indicators used in this study; current ratio, debt ratio, and return on investment as fundamental factors indicators; dividend per share and dividend yield as dividend policies indicators; book value and tobin’s q as firm value indicators. Outer model result shows that debt ratio is not valid to be fundamental factors indicator because debt ratio is not significant. Inner model result shows that there are insignificant effect between fundamental factors and firm value, significant effect between fundamental factors and dividend policies, and significant effect between dividend policies and firm value. This result also supports Bird-In-The-Hand Theory from Gordon and Lintner.   Keyword:  Fundamental Factors, Dividend Policies, Firm Value

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