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INDONESIA
Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal
Published by Institut Pertanian Bogor
ISSN : 25285149     EISSN : 24607819     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Journal of Business and Management Application (JABM) published articles in the field of business and management applications such as business strategy management, financial management, human resources and organization, business value chain and other issues in the field of business and management. This scientific journal is published by School of Business, Bogor Agricultural University (SB-IPB) associated with Indonesian Alliance of Magister Management Program (APMMI). JABM began the publication in August 2015 with a frequency of three times a year. Starting in 2016, JABM will be published in January, May and September.
Arjuna Subject : -
Articles 687 Documents
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Pengaruh Persepsi Agen Brilink Terhadap Keputusan Penggunaan Layanan Branchless Banking : The Effect of Agent Brilink Perception on The Decision to Use Branchless Banking Service Riza Rahmanu; Lilik Noor Yuliati; Bunasor Sanim
Jurnal Aplikasi Bisnis dan Manajemen (JABM) Vol. 6 No. 2 (2020): JABM Vol. 6 No. 2, Mei 2020
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.6.2.403

Abstract

This study aims to analyze the influence of Brilink Agents Perception on the decision to use BRI branchless banking service through the AIDA model. The research method is carried out by modeling the Structural Equation Model (SEM) regarding the relationship between brilink agent perceptions of the relative advantage, risk, trust, usefulness, and security as well as the agent's perception of awareness, interest, desire and action. Data collection techniques were carried out by distributing questionnaires to the community around Brilink agents by cluster random sampling. From these results it can be seen that for the brilink agent user model variables that have a dominant influence are trust, security, usefulness, risk, and relative advantage. As for the non-brilink agent model, the most dominant variables are risk, security, trust, relative advantage and usefulness. The results of using SEM also found that the influence of Brilink Agent's perception of the AIDA variable (awareness, interest, desire, and action) had a greater indirect effect, that is, the brilink Agent's perception variable affected awareness then awareness affected interest, desire, and then action. In addition to knowing the effectiveness of brilink agents, a customer response index value is calculated with the results of the Customer Response Index value at each stage having a value above the minimum value so that it can be said that the brilink agent has a good effectiveness. Keywords: branchless banking, customer response index, structural equation model, AIDA
Determinant of Financial Company Profitablity Suwinto Johan
Jurnal Aplikasi Bisnis dan Manajemen (JABM) Vol. 6 No. 2 (2020): JABM Vol. 6 No. 2, Mei 2020
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.6.2.447

Abstract

The purpose of the paper is to study the determinants of finance companies profitability. The finance company industry is one of main contributors of Indonesia economic growth during the last 15 years. Total asset of the industry is more than IDR 500 Trillion in 2018. The industry also considered as one the fastest growing industries during the last 15 year. We have analyzed the five main financial ratios and alliance impact as determinants of finance companies’ profitability. The profitability is measured by profit size, return on asset and return on equity. The financial ratios are firm size, efficiency ratio, leverage ratio, asset allocation ratio, and profitability ratio. We use data panel. The empirical results show that the determinants of finance companies’ profitability are leverage ratio, firm size, and efficiency ratio. However, the determinants of return on asset are net profit margin and efficiency ratio. On the contrary, the determinants of return on equity are firm size and equity size. Firm size has negative influence on return on equity. All determinants are significant at less than 1%, only efficiency ratio on profitability has significant at less than 10%. Keywords: financial ratio, financial institution, profitability, return on assets, return on equity
FORMULASI STRATEGI PENGEMBANGAN DIGITAL BANKING (STUDI KASUS BANK ABC): STRATEGIC FORMULATION OF THE DIGITAL BANKING DEVELOPMENT (CASE STUDY OF BANK ABC) Haris Budiman; Kudang Boro Seminar; Imam Teguh Saptono
Jurnal Aplikasi Bisnis dan Manajemen (JABM) Vol. 6 No. 3 (2020): JABM Vol. 6 No. 3, September 2020
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.6.3.489

Abstract

Threat to banking industries, other than Fintech in sector of payment such as the GoPay, threat is also come out of Fintech and Startup in sector of loan such as the UangTeman. Revolution in digital technology produced by the Fintech and the Startup changes people’s behavior to access financial services, from coming to bank office to be an access in using smart phone. Objectives and research methods use qualitative and quantitative approaches as follows: to identify existing core competencies of the Bank ABC using the VRIO (Valuable, Rare, Inimitable, Organized to Capture Value) and recommendation of future competencies using the industry foresight; to formulate and to look into strategic alternative using the Porter's Five Force, the Internal-External matrix, the SWOT matrix, and the QSPM; to recommend road maps to strategic implementation of the digital banking using the AHP. Research results recommend 3 future competencies that the Bank ABC needs to have in the digital banking development from development of 13 existing core competencies by implication in competitive advantage. The main strategic alternative for calculation result of the AHP is reengineering bank products that are able to be marketed by the Bank ABC or the Fintech and the Startup. Based on calculation of the AHP, the main future competency is the Two-Way Digitalization. Keywords: core competency, digital banking, digital technology, fintech, industry foresight
STRATEGI PEMASARAN DESA BRAJAN MENUJU DESA WISATA MANDIRI: MARKETING STRATEGY FOR BRAJAN VILLAGE TO BE INDEPENDENT TOURISM VILLAGE Ivo Novitaningtyas; Andhatu Achsa; Budi Rahardjo
Jurnal Aplikasi Bisnis dan Manajemen (JABM) Vol. 6 No. 3 (2020): JABM Vol. 6 No. 3, September 2020
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.6.3.591

Abstract

The objective of this research is to identify the existing business model implemented by Brajan Tourism Village by using Business Model Canvas (BMC) approach in order to develop a new business model after being analyzed by the SWOT analysis. SWOT analysis uses to identify the condition of internal factors based on the marketing mix of services and the conditions of external factors based on economic, environmental, political, socio-cultural, and technological conditions. The result shows that the condition of this tourism village has many strengths and some opportunities that have not been utilized. Thus, the formulation of strategies that can be applied is SO strategy, such as developing tourism products according to tourist interest trends, collaborating with tourism influencers as a promotion tool through social media, and increasing the quality and quantity of tourist facilities. The strategy should be implemented to develop a new business model for the Brajan Tourism Village in order to become an independent tourism village. Keywords: tourism village, marketing strategy, SWOT, business model canvas, Brajan
LITERASI KEUANGAN DAN PERILAKU KEUANGAN KARYAWAN SWASTA DI KABUPATEN JEPARA: Financial Literacy and Financial Behavior of Private Employees in Jepara Regency Hadi Ismanto; Nisa Ihlasul Amaiyah
Jurnal Aplikasi Bisnis dan Manajemen (JABM) Vol. 6 No. 3 (2020): JABM Vol. 6 No. 3, September 2020
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.6.3.468

Abstract

Financial behavior is an interesting topic, given the consumptive Indonesian society. This study aims to analyze the relationship of financial literacy and demographic factors in determining the financial behavior of private employees in Jepara Regency. The sampling method uses purposive sampling and data is measured using a Likert scale 1 to 5. Data are analyzed using a quantitative approach including validity and reliability, multiple linear regression analysis, coefficient of determination, F-test, and t-test. The results of this study indicate that age, education level, income, and financial literacy simultaneously determine the financial behavior of private employees, but individually income does not affect financial behavior. High-income private employees need to control behavior in managing finances, reducing consumer spending and managing finances well. Keywords: multiple linear regression analysis, demographic factors, education, financial behavior, financial literacy
ANALISIS KEPUASAN NASABAH TERHADAP PELAYANAN FRONTLINER BANK X KANTOR CABANG KHUSUS SUDIRMAN Andani Fauzita Vidyandari; Matunun Parulian Hutagaol; Joko Affandi
Jurnal Aplikasi Bisnis dan Manajemen (JABM) Vol. 7 No. 1 (2021): JABM Vol. 7 No. 1, Januari 2021
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.7.1.1

Abstract

Abstract: Customer satisfaction is the key to a service company's success, especially in the banking industry with its increasingly fierce competition. Customer satisfaction is measured by staff services, where interaction between customers and staff is the key. Unsatisfactory frontline staff's (forntliner) services can lower the bank's image in customers' eyes. This study aimed to analyze customer satisfaction with the frontliner's services at Bank-X official branch of Sudirman. The data were collected using a questionnaire with a convenience sampling technique to select the respondents. The analysis method used was SERVQUAL method and gap analysis where customer satisfaction would be known from the difference between customer perceptions of received service with customer expectations. The results showed that customer expectations were higher than perceptions of the frontliner's services, but that did not mean that Bank X's frontliner's services were of poor quality. Respondents who chose Bank X as the main bank compared to other banks and the Cartesius diagram results showed no need to improve service attributes, showing that the customer's opinion on the service is already good. The majority of the respondents' characteristics were office workers, highly educated, and earn more than 5 million rupiahs would certainly have high aspirations. Therefore their expectations of service would also be higher. What needs to be done by Bank X's frontliners is to maintain the quality of existing services and cut down the waiting time for customers by installing the self-service system. Keywords: customer satisfaction, frontliner, gap analysis, Importance Performance Analysis, SERVQUAL
MODEL PENGELOLAAN SUMBERDAYA MANUSIA BERBASIS KOMPETENSI ERA INDUSTRI 4.0: COMPETENCY-BASED HUMAN RESOURCE MANAGEMENT MODEL IN THE INDUSTRIAL ERA 4.0 Nopi Hidayat; Musa Hubeis; Anggraini Sukmawati; Eriyatno Eriyatno
Jurnal Aplikasi Bisnis dan Manajemen (JABM) Vol. 6 No. 3 (2020): JABM Vol. 6 No. 3, September 2020
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.6.3.501

Abstract

The symptoms caused by the existence of industry 4.0 indirectly encourage or force the organization to prioritize human resource management (Human Resource Management) so that it can last a long time and develop more advanced. This research was conducted to build a design model of competency-based human resource management across generations of the industrial era 4.0 using a soft system method. Generational differences that have been considered problems, are seen differently when the differences in the characteristics of the three generations (baby boomers, X and Y) are used as opportunities and complementary strengths in the challenges of the industrial world 4.0. In the current competency-based human resource management there are some gaps. The competency-based human resource management model across generations of 4.0 provides strategic steps taken in managing human resources. Keywords: generation, human resource management model, industry 4.0, soft sytem method
KEBIJAKAN STRATEGIS PT. ANEKA TAMBANG TBK: STRATEGIC POLICY OF PT. ANEKA TAMBANG TBK Ruswana; M. Syamsul Ma’arif; Kirbrandoko
Jurnal Aplikasi Bisnis dan Manajemen (JABM) Vol. 6 No. 3 (2020): JABM Vol. 6 No. 3, September 2020
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.6.3.602

Abstract

Ferronickel Production from 2014 to 2018 the highest record was 24,868 Tni or grew 47.5% over the past five years. Alumina Production from 2016 to 2018 has continued to decline. Gold production in the last five years has continued to decline too, While ANTAM's competitors, such as Tsingshan Group for Nickel, Harita Group for Bauxite and Agincort for Gold, showed a performance that exceeded ANTAM. This research was conducted to analyze the strategic policies taken by ANTAM whether they are in accordance with the market situation and the competition map in the mining industry. The research data was obtained through ANTAM's Annual Report and the Annual Report of several other mining companies and other data through the internet media. Strategy Analysis uses 3 stages, stage one to input matrix of the Internal Factor Analysis and External Factor Analysis, stage two matching uses the SWOT Matrix, SPACE Matrix, BCG Matrix, IE Matrix, and GRAND STRATEGY Matrix, as well as stage three selection of strategy using the QSPM matrix. The results showed that the strategy chosen was in accordance with current strategy ANTAM, i.e aggressive, growing, building intensively and integratively through forward integration, backward integration, horizontal integration, product development, market penetration, market development, and related diversification, but in the implementation process it still needed corrections to make adjustments so that the strategy went well. Keywords: SWOT Matrix, SPACE Matrix, BCG Matrix, IE Matrix, QSPM Matrix
STRATEGI MENINGKATKAN QUALITY ASSURANCE PADA SATUAN PENGAWASAN INTERNAL PERUM JASA TIRTA II JATILUHUR: STRATEGY FOR IMPROVING QUALITY ASSURANCE ON THE INTERNAL AUDIT UNIT OF PERUM JASA TIRTA II JATILUHUR Budi Hanta Prawiro; Dedi Budiman Hakim; Agus Maulana
Jurnal Aplikasi Bisnis dan Manajemen (JABM) Vol. 6 No. 3 (2020): JABM Vol. 6 No. 3, September 2020
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.6.3.549

Abstract

This study aimed to formulate alternative strategies and determine priority strategies to improve internal audit quality assurance. This was a case study on Jasatirta II Internal Audit by evaluating the level of quality assurance in 2017. The analysis used was SWOT, EI, Fishbone and Analytic Network Process (ANP). The purposive judgment samples included Auditors, Board of Directors and Commissioners, Management, and Academics. The results showed that problems in quality assurance from 6 aspects of the Internal Auditor Capability Model (IA-CM) were: from roles and services aspects: less maximum audit service (53.10%) and other services (60%), from governance structure aspects: inadequate infrastructure (67.70%), from organization’s cultural relationship aspects: work culture fulfillment (51.70%), while aspects of HR management, professional practice, as well as performance management and accountability were still within reasonable limits (above 60%). The SWOT analysis in quadrant I and Matrix I/E in cell IV showed that the position of the organization grows, develops, and strong. Therefore, the fishbone diagram raised 3 alternative strategies to improve IA quality assurance: strengthening the Board of Directors and Commissioners, strengthening infrastructure through IT, and focusing on strengthening independent HR. Determination of the strategy chosen through ANP was the strengthening of support from BOD/BOC (40.98%). Keywords: ANP, fishbone analisys, internal audit, internal/extenal analisys, quality assurance, SWOT Analisys
PENGAMBILAN KEPUTUSAN PENEMPATAN JABATAN STRUKTURAL APARATUR SIPIL NEGARA (ASN): Decision Making Structural Position Placement State Civil Aparature M Yusuf Barusman; Amelia Citra; Moh Oktavianur; Appin Redaputri
Jurnal Aplikasi Bisnis dan Manajemen (JABM) Vol. 6 No. 3 (2020): JABM Vol. 6 No. 3, September 2020
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.6.3.459

Abstract

Employees are a very important resource for determining the success of a work unit. Efforts to improve the quality of the performance of an ASN is a promotion. The promotion is an award given for work performance and service of ASN, as well as encouragement to further improve work performance and service. One of the main causes is because there is a mismatch between the competencies of employees with the positions they occupy. The discrepancy is caused by the composition of expertise or skills of employees who have not been proportionate. Therefore, it is necessary to have an assessment in determining promotions by taking into account several elements, including formal and informal elements. In both elements there are special criteria as a basis for making an assessment. The method used in this research is Soft System Methodology (SSM) using Analytical Hierarchy Process tools. From the results of the study obtained 2 criteria, namely Formal and Informal. Formal criteria consist of formal education sub rank, rank / goal. space, position training, job experience, years of service, and age, while innovation, creativity, and ideas for developing institutional functions, discipline, ability to collaborate and cooperate with teams, leadership, loyalty, responsibility, ability to communicate well, and political intervention is a sub-criterion of informal criteria. Keywords: decision making, position placement system, state civil aparature, soft system methodology, analytical hierarchy process

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