E-Journal of Tourism
E-Journal of Tourism promotes and enhances research developments in the field of tourism. The journal provides an international platform for debate and dissemination of research findings whilst also facilitating the discussion of new research areas and techniques. E-Journal of Tourism continues to add a vibrant and exciting channel for those interested in tourism and hospitality research developments.
The scope of the journal is international and encompasses research into tourism aspects as well as the development of new research approaches. It continues to include high quality research papers in any area of tourism, including reviews of literature in the field and empirical papers on tourism issues.
Articles
234 Documents
<![CDATA[Recreation Opportunity Spectrum Analysis of Strategic Area Tourism Destination Pelang Region ]]>
<![CDATA[Herlina Suksmawati]]>;
<![CDATA[Leily Suci Rahmatin]]>;
<![CDATA[Praja Firdaus]]>
<![CDATA[ E-Journal of Tourism Volume 8 Number 2 (September 2021) ]]>
Publisher : <![CDATA[Centre of Excellence in Tourism Udayana University ]]>
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DOI: 10.24922/eot.v8i2.77562
<![CDATA[Tourism planning and development should be adjusted based on regional characteristics and applicable policies, but over time, tourism planning often pays less attention to the carrying capacity of the region. So there is a need for an analytical study of tourism planning that is tailored to the characteristics of the region to create sustainable tourism. This research was conducted at the Pelang Regional Tourism Destination, Trenggalek Regency using Recreation Opportunity Spectrum Analysis and the concept of Attractions, Amenities, Access, Ancillary to see tourism potential. The research methodology used is Qualitative Description with the methods of collecting observation data, documentation studies and in-depth interviews. Tourism development in the Pelang Regional Tourism Destinations based on regional tourism development planning is included in the concept of natural tourism development with collaborative management between stakeholders, but in the current development implementation when viewed from the Recreation Opportunity Spectrum analysis there is no clear management system and the Pelang Tourism Destinations are classified as the characteristics of semi-primitive areas have not paid attention to aspects of appropriate land use functions, especially in the development of tourism supporting infrastructure.]]>
<![CDATA[Social Network and Small Business Sustainability: A Case Study in Borobudur Temple Tourism Park ]]>
<![CDATA[Putri Usmawati]]>;
<![CDATA[Yanu Endar Prasetyo]]>;
<![CDATA[Muhammad Fedryansyah]]>
<![CDATA[ E-Journal of Tourism Volume 8 Number 2 (September 2021) ]]>
Publisher : <![CDATA[Centre of Excellence in Tourism Udayana University ]]>
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DOI: 10.24922/eot.v8i2.77768
<![CDATA[This study aims to determine the characteristics and patterns of the social network of souvenir traders in the Borobudur Temple Tourism Park and explore the relationship between social networks and the sustainability of the souvenir merchants’ business. In this qualitative study, researchers conducted data collection (observation and in-depth interview) between January 2018 and January 2019 before the COVID-19 outbreak hit the area. Social network data and information from the interview were analyzed and visualized with the Node-XL computer program. Our findings showed that the formation of a social network of souvenir merchants and small traders was based on kinship, friendship, interests, and contractual relationships. The structures that are maintained and developed in the Borobudur Temple Tourism Park area contain interrelated actors. While the relationship between suppliers and merchants is diagonal, the social interaction and network pattern among small traders in the Borobudur Temple Tourism Park is horizontal. Souvenir merchants and small traders in the Borobudur Temple tourism park are always maintaining their social capital to survive in their business. We can learn that each merchant is closely connected with some key fellow merchants and small or medium traders from this pattern. This network and ties among small traders can also determine trust and social capital between actors. Through each small traders’ social network, a business network based on interest, kinship, friendship, and contractual relationships can be unraveled.]]>
<![CDATA[Agrotourism Development in Sukalarang Village, Sukabumi Regency ]]>
<![CDATA[Agustina Eka Putri]]>;
<![CDATA[Reiza D Dienaputra]]>;
<![CDATA[Evi Novianti]]>;
<![CDATA[Ute Lies Khadijah]]>
<![CDATA[ E-Journal of Tourism Volume 8 Number 2 (September 2021) ]]>
Publisher : <![CDATA[Centre of Excellence in Tourism Udayana University ]]>
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DOI: 10.24922/eot.v8i2.70975
<![CDATA[The diversity of attractiveness of agricultural cultivation supported by a strategic location, unspoiled environment, mostly agricultural land, and community friendliness can be the main attraction for tourists and Sukalarang Village, Sukabumi Regency has it all. This study aims to identify the attractiveness of Sukalarang Village through agrotourism and analyze its development strategy. The qualitative method is this research approach with online primary and secondary data sources through previous research, online media, and government regulatory documents. Data collection techniques using online questionnaires and interviews. The research analysis used was qualitative and descriptive. This finding is expected to be able to answer the potential attraction of Sukalarang Village agro-tourism because the people in Sukalarang Village still make agricultural and plantation activities their daily activities and formulate development strategies as an agro-tourism village with the initiation of plantation owners and the village government. Sukalarang Village.]]>
<![CDATA[Green Hotel Concept and Practices in Indonesia ]]>
<![CDATA[Nining Yuniati]]>
<![CDATA[ E-Journal of Tourism Volume 8 Number 2 (September 2021) ]]>
Publisher : <![CDATA[Centre of Excellence in Tourism Udayana University ]]>
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DOI: 10.24922/eot.v8i2.76346
<![CDATA[The term of green hotel is still less popular in the community, tourists and even tourism practitioners, as well as many people who do not understand the definition and practice. In Indonesia, green hotels remain an important concern for the government and the private sector regarding the contribution to environmental preservation and reducing the impact of global warming. The application of the green hotel concept still raises pros and cons due to a number of burdensome requirements for business actors. They mostly assume green hotel is a burden and will reduce the comfort of hotel guests. Eventhough in terms of tourists side many of them need green hotel, but in fact not all travelers understand about the green hotel, especially in Indonesia. This paper examines a number of green hotel empirical concepts and facts that have been conducted in various countries and then compares with Indonesia. The case in Yogyakarta is an example on how tourists have not fully understood the concept of green hotels]]>
<![CDATA[Evaluation of CHSE-Based Homestay Business Management in Ubud Tourism Area ]]>
<![CDATA[Ida Ayu Karina Putri]]>;
<![CDATA[Agung Suryawan Wiranatha]]>;
<![CDATA[I Gusti Ayu Oka Suryawardani]]>
<![CDATA[ E-Journal of Tourism Volume 8 Number 2 (September 2021) ]]>
Publisher : <![CDATA[Centre of Excellence in Tourism Udayana University ]]>
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DOI: 10.24922/eot.v8i2.78277
<![CDATA[The Bali Provincial Government together with the Indonesian Ministry of Tourism and Creative Economy in the recovery of tourism in the new normal era, by implementing the certification of cleanliness, health, safety and environmental sustainability also known as CHSE in the management of tourism business including homestay business in Ubud Tourism Area. This research aims to evaluate homestay business management during Covid-19 pandemic and to evaluate tourism recovery efforts in Ubud Tourism Area. The research was conducted by observing 30 homestays in the Ubud Tourism Area. Data analysis technique was using qualitative and quantitative descriptive analysis. The results showed homestay business management in the Ubud Tourism Area has already a good implementation of CHSE management. Tourism recovery efforts in Ubud Tourism Area were ‘We Love Bali’ campaign, the establishment of a green zone and socialization for strengthening the destination organization management-governance destination that have been well implemented.]]>
<![CDATA[Service Quality to Customer Satisfaction with Situational Leadership as Moderation (Case Study on Travel Agent) ]]>
<![CDATA[Ari Yuniarso]]>;
<![CDATA[Albertha Dwi Setyorini]]>;
<![CDATA[Sarfilianty Anggiani]]>
<![CDATA[ E-Journal of Tourism Volume 8 Number 2 (September 2021) ]]>
Publisher : <![CDATA[Centre of Excellence in Tourism Udayana University ]]>
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DOI: 10.24922/eot.v8i2.72592
<![CDATA[Covid-19 pandemic has become a major challenge for the movement of the Indonesian economy and the world. Not a few people who have to accept a pay cut policy, some are laid off for a while, and even have to lose their jobs. So that this situation is a slap in the face to various industries, especially the tourism sector. Especially for travel agents, they face many obstacles, such as dealing with passenger funds due to canceling travel due to the Covid-19 pandemic. The study was conducted by measuring the quality of service with customer satisfaction on travel agents in a pandemic condition. The method of determining the sample used in this study is the purposive sampling method. The analytical technique used is path analysis technique. The resulted from the service quality variables has no significant effect on customers satisfaction but the customers feel the satisfactory after they doing the trip with Bali Citra Kinawa Sentosa Travel agent supported.]]>
<![CDATA[Bali Imagined in the Context of Tourism ]]>
<![CDATA[I Nyoman Darma Putra]]>;
<![CDATA[Michael Hitchcock]]>
<![CDATA[ E-Journal of Tourism Volume 8 Number 2 (September 2021) ]]>
Publisher : <![CDATA[Centre of Excellence in Tourism Udayana University ]]>
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DOI: 10.24922/eot.v8i2.77749
<![CDATA[The contention that Bali has been imagined in the context of tourism and that these images do not necessarily correspond to the realities of the destination is not entirely new. However, what this paper argues is that imaginings have occurred over time and began well before the advent of tourism, before becoming incorporated into a more fully developed and more globally recognised tourism image with many elements of the ‘tourist gaze’. These gazes are not just externally derived, but also owe a lot to local imaginings of what Bali might be, namely the notion that Bali is some kind of heir to the renowned Hindu-Javanese kingdom of Majapahit based in Java. This paper traces the evolution of these images blending earlier reports of seafarers, colonial administrators both Dutch and British, as well as artists who have lived on the island, into the world of the contemporary media-scape.]]>
<![CDATA[A Conceptual Human Resource Strategy Framework for Rural Tourism After Covid-19 Pandemic: Case Study in Sukajadi Village, Bogor District, Province of West Java ]]>
<![CDATA[Yuviani Kusumawardhani]]>;
<![CDATA[Tiurida Lily Anita]]>;
<![CDATA[Maidar Simanihuruk]]>
<![CDATA[ E-Journal of Tourism Volume 8 Number 2 (September 2021) ]]>
Publisher : <![CDATA[Centre of Excellence in Tourism Udayana University ]]>
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DOI: 10.24922/eot.v8i2.77440
<![CDATA[The Covid-19 pandemic demands that all industries adapt quickly, and the tourism industry is no exception. Tourism as an industry that contributes significantly to a country’s GDP must be able to respond to changes in tourist interest. Tourism village is one of Indonesia’s tourism potentials and has a big influence on economic development. However, the level of awareness of village community tourism in Indonesia is still lacking. The stigma that the production process only comes from the agricultural production process is still very much attached. The purpose of the study was to find out how the conceptual framework of the Human Resources (HR) development strategy in the tourist village of Sukajadi, Bogor Regency, West Java, after the Covid-19 pandemic. The research method used is a qualitative approach with Soft System Methodology (SSM) analysis tools with expert respondents who are included in the tourism village stakeholders. This study produces a conceptual framework for the human resource development strategy of Sukajadi Tourism Village, which is integrative and holistic in nature to form an HR management system. Results show that, three strategies for developing human resources in tourist villages were found to increase the capacity of human resources in tourist villages. These strategies include a policy strategy for developing tourism village communities and tourism awareness groups, a strategy for standardizing MSME products, and an approach strategy for tourism awareness groups and institutions.]]>
<![CDATA[Assessing the Effectiveness of Technology in Destination Marketing during the COVID-19 Pandemic ]]>
<![CDATA[Tinashe Chuchu]]>
<![CDATA[ E-Journal of Tourism Volume 8 Number 2 (September 2021) ]]>
Publisher : <![CDATA[Centre of Excellence in Tourism Udayana University ]]>
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DOI: 10.24922/eot.v8i2.74597
<![CDATA[Technology has played an important role in tourism and the COVID-19 pandemic expanded this role as well as its importance. This research therefore explores the impact that technology made in destination marketing during the time of the pandemic. This research explores the pandemic’s first year of widespread global coverage both in the media and in academic literature. An extensive review of technology use in destination marketing and COVID-19’s impact on destination marketing is conducted. The present research is mainly concerned with the first year of the pandemic but is not limited to that period since the adoption of technology in tourism existed before the pandemic but increased due to the pandemic. This research made every attempt to investigate this phenomenon. Based on findings of the research, future research direction is proposed.]]>
<![CDATA[Impact of Job Crafting to Work Engagement: Mediating Role of Person-Job Fit and Job Resources on The Tour Guide ]]>
<![CDATA[Siti Nur Azizah]]>;
<![CDATA[Harini Abrilia Setyawati]]>
<![CDATA[ E-Journal of Tourism Volume 8 Number 2 (September 2021) ]]>
Publisher : <![CDATA[Centre of Excellence in Tourism Udayana University ]]>
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DOI: 10.24922/eot.v8i2.73046
<![CDATA[This research was conducted to examine the effect of job crafting to work engagement with person-job fit and job resources ad mediating variables. The population of this study is a tour guide in Jogjakarta, Indonesia with a sample of 125 people in This research was carried out in early January 2020. We used convenience sampling as the sampling technique. A 5-level Likert scale is used to measure respondents’ attitudes. Smart PLS (Partial Least Square) for windows processed the results were obtained with. Research showed that job resources act as a full mediation between the relationship between job crafting and work engagement. And person-job fit variable also has a fully mediating role in the relationship between job crafting and work engagement. The conclusion of this study is that the job resources owned by employees will balance the needs of workers and show a mediating effect so that employees can increase their involvement in work. Likewise, person job fit refers to the relationship between employee characteristics and job characteristics, which is a variable that can increase the job involvement of tour guides. Various practical implications are described in this paper.]]>
