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Management Analysis Journal
Published by Universitas Negeri Semarang
ISSN : 22526552     EISSN : 25021451     DOI : 10.15294/maj
Core Subject : Science,
Decision Sciences, Operations Research & Management
Management Analysis Journal (MAJ) is an open-access electronic journal focusing on scientific work on the field of business. This journal applies the theory developed from business research and connects it to actual business situations. The articles within this journal are published quarterly (March, June, September, and December). This journal is maintained and issued by Departement of Management, Faculty of Economics, Universitas Negeri Semarang. MAJ has been accredited by National Journal Accreditation (ARJUNA) Managed by Ministry of Research, Technology, and Higher Education, Republic Indonesia with Third Grade according to the decree No. 23/E/KPT/2019.
Arjuna Subject : -
Articles 905 Documents
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Customer Satisfaction Analysis Through Service Quality for Service Strategy Improvement Mutiareads Hana, Halimah Mardiah; Chan, Arianis; Barkah, Cecep Syafaatul; Tresna, Pratimi Wulan
Management Analysis Journal Vol 11 No 1 (2022): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v11i1.52694

Abstract

The impact of the Covid-19 pandemic has forced MSMEs activists to survive and continue to thrive. ne of the efforts made is to use the internet in its business activities. In this day of globalization, the rapid growth of internet technology brings numerous benefits to its users, one of which is the ability to conduct sales and purchases online. As a result, there is fierce competition among MSMEs, and business actors must devise strategies that satisfy customers. One way to gratify customers is to improve service quality. Mutiareads is an example of an MSMEs that uses the internet to market its products, including new and secondhand books worth reading. Customer satisfaction is measured in this study using the Customer Satisfaction Index (CSI) and Importance Performance Analysis (CSI) techniques based on the dimensions of reliability, empathy, tangibles, responsiveness, and assurance. The results that will be obtained from the CSI method are the overall satisfaction level of Mutiareads consumers by 86%. The results of the IPA calculation are that there are 2 attributes that need to be enhanced, 10 attributes need to be maintained, 2 attributes do not effect consumer satisfaction less, and 1 attribute has to be reduced in intensity.
Dividend Policy and Stock Price Volatility: A Study on Indonesian Manufacturing Companies Putri, Rizkia Duwi; Noekent, Vitradesie; Ridloah, Siti; Waliuddin, Achmad Nauval
Management Analysis Journal Vol 11 No 1 (2022): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v11i1.53223

Abstract

The purpose of this study was to examine and analyze the effect of dividend policy on stock price volatility in manufacturing companies listed on Indonesia Stock Exchange from 2019-2020. This study also examines other factors that ar thought to have an effect on dividend policy and stock price volatility, such as: firm size, earning voolatility, and leverage. This research method uses a quantitative approach, using secondary data derived from the company’s annual financial report. Purposive sampling method uses in this study. The sample used was 62 companies with a total of 124 observations. This study use multiple regression method. SPSS 16 is an analytical tool used in this study. The empirical findings of this study indicate that dividend policy has a negative effect on stock price volatility. If the dividends paid increases, the possibility of stock price volatility will decrease. The control variable of firm size dan leverage have no effect on stock price volatility. Furthermore, it is also found that there is a positive influence between the control variable of earning volatility and stock price volatility.
Investor Herding Behavior in Extreme Conditions During Covid-19: Study On Indonesian Stock Market Sadewo, Rizal Abdul Jabbar; Cahyaningdyah, Dwi
Management Analysis Journal Vol 11 No 1 (2022): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v11i1.53484

Abstract

Herding behavior as a financial behavior bias is defined as the tendency of investors to imitate other decisions without prudent consideration. The aim of this paper is to analyze the effect of investor herding behavior in extreme market conditions during Covid-19 pandemic on the Indonesia Stock Market. The data used in this study is cross-sectional absolute deviation of stock return and market return. The samples included in the research criteria were 80 companies. The samples were analyzed using CCK2000 method and robustness test using Tan 2008 method with help of the Eviews 12 application. The empirical results of this study found the effect of investor herding behavior during extreme conditions of Covid-19 pandemic (general model) and during bearish market period. Meanwhile, no effect of herding behavior was found during bullish market period on the Indonesian Stock Market. Two of the four robustness test models are robust.
Human Resource Management Practices and Corporate Entrepreneurship: An Empirical Study in Sri Lankan SMEs Mathushan, Packiyanathan; Kengatharan, Navaneethakrishnan
Management Analysis Journal Vol 11 No 1 (2022): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v11i1.54152

Abstract

Environmental changes and ever-increasing competition among corporations have compelled businesses to innovate incessantly. Over the few decades, the concept ‘corporate entrepreneurship’ has gained notable attention among researchers and practitioners as a salient competitive strategy that evokes a firm’s performance. Additionally, the resource-based view of the firm claims that human resources are the prominent enablers of competitive advantage. Notably, a limited but rising body of research has empirically examined the relationship between human resource management practices and corporate entrepreneurship. However, researchers wanting to draw conclusions confront a significant obstacle, as corporate entrepreneurship is not a one-dimensional concept. The overriding purpose of the study is to investigate the relationship between human resource management practices and corporate entrepreneurship. This paper uses a quantitative design; a questionnaire survey method was used to assess human resource management practices and corporate entrepreneurship. Data have been collected through a purposively chosen sample of 169 employees from various SMEs in Sri Lanka. Hypotheses were tested using a partial least squares structural equation modelling (PLS-SEM). The findings show that out of four HRM practices, three practices, viz., employee acquisition, technical training, compensation and incentives system, positively impact corporate entrepreneurship. Ironically, no significant association was found between performance appraisal and corporate entrepreneurship. Practical implications for managers are discussed at the end of the paper
Analysis of The Influence of Islamic Work Ethic, Leadership Style of The Principal, Motivation towards The Assessment of The Performance of Junior High School Teacher Pradiptya, Adhi; Rizkiana, Citra; Sugiyanto, Eviatiwi Kusumaningtyas
Management Analysis Journal Vol 11 No 1 (2022): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v11i1.54240

Abstract

This study aims to examine the effect of Islamic work ethic, principal's leadership style, motivation on teacher performance at junior high school teacher. The total of 82 respondents as sample selected using purposive random sampling techniques. Data collection method in this study uses questionnaire and processed by SPSS Statictics 24. Data are analysed by multiple linear regression analysis, goodness of fit test, and coefficient of determination. Determination coefficient shows that teacher performance at junior high school teacher isriati Ngaliyan Semarang is 87,2% affected by Islamic work ethic, principal's leadership style, motivation. The rest 12,8% is explained by other variables outside this study. Then, Islamic work ethic, principal's leadership style, motivation have a positive and significant effect on teacher performance at junior high school teacher isriati ngaliyan Semarang either simultaneously or partially. Furthermore, among these three variables, the most dominant effect is Islamic work ethic.
Building Consumer Buying Interest through Content Marketing and Consumer Engagement Agra, Belligo; Prakoso, Sajiwo Tri
Management Analysis Journal Vol 11 No 1 (2022): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v11i1.54277

Abstract

Content marketing has become the most popular marketing tool in recent years. content marketing can trigger consumer engagement and furthermore can stimulate consumer buying interest. however, there is a bias in previous research. Previous research generally used big brands as the research context. content distributed by big brands loses credibility, because there are questions whether they are viral because of the brand or the content itself. This study tries to fill the gap by examining the effect of satisfaction on small business content on brand trust and purchase intention. This research was conducted in Surakarta and Yogyakarta during the end of 2021. The respondents were Millennials and Gen- z. These two generations have a high intensity on social media so they are considered reliable to fill out the questionnaire. Samples were taken by non-probability sampling method. The type of non-probability sampling technique used is purposive sampling because there are certain criteria that are required in order to fill out the questionnaire in this study. This research is carried out with a quantitative approach because it intends to test the relationship between variables. Data testing was carried out using the SEM-PLS method. PLS was chosen because this study tested a new model. The results of this study indicate that consumer satisfaction with content has an important role in buying interest.
Interaction of E-Service Quality, Experiential Marketing, Trust, and Satisfaction on Repurchase Intention Rahmania, Maulida Afiya; Wahyono, Wahyono
Management Analysis Journal Vol 11 No 1 (2022): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v11i1.54279

Abstract

The purpose of this study was to test the influence of e-service quality, experiential marketing, trust, and satisfaction on repurchase intentions. The population in this study was Bukalapak consumers with a sample number of 98 respondents. Sampling methods use convenience sampling techniques. Sample analysis method using Partial Least Square (PLS) with SmartPLS 3.0 program. The results showed that e-service quality had a significant and positive effect on trust and satisfaction. Experiential marketing has a significant and positive effect on trust, but experiential marketing has no significant effect on satisfaction. Trust and satisfaction have a significant and positive influence on repurchase intentions.
Servant Leadership, Organizational Culture and Organizational Citizenship Behavior on Innovative Work Behavior Baety, Nur; Rojuaniah, Rojuaniah
Management Analysis Journal Vol 11 No 1 (2022): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v11i1.54626

Abstract

This study aims to identify the relationship between servant leadership and organizational culture with innovative work behavior through organizational citizenship behavior . This research was conducted through a survey of 179 employees at one of the consumer goods industrial companies in Bekasi, Indonesia in November 2021, who had worked for more than one year from staff to management positions, by distributing questions electronically. The Smart PLS structural equation model is used to analyze the data. The results of the analysis show that servant leadership and organizational culture had positive effect on organizational citizenship behavior, servant leadership has an indirect relationship in increasing innovative work behavior, organizational culture and organizational citizenship behavior had positive effect to increase innovative work behavior in consumer goods industry employees. It is hoped that this research can be used as a reference in developing further research on the influence of servant leadership and organizational culture to increase innovative work behavior through organizational citizenship behavior and can be used as a consideration in implementing effective human resources.
Moderation of Islamic Work Ethic Variables on the Influence of Work Environment, Work Motivation, Work Culture and Compensation on Employee Performance Ridlo, Musalim; Rozaq, M Ahsin; Saputra, Yudi; Mochlasin, Mochlasin
Management Analysis Journal Vol 11 No 1 (2022): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v11i1.54793

Abstract

This study aims to analyze the effect of the work environment, work motivation, organizational culture, and compensation moderated by Islamic work ethic on employee performance. Methods of data collection by distributing questionnaires to the RSI Magelang City. The questionnaire was obtained and then tested as many as 80 respondents with the purposive sampling method. The data was then tested using multiple regression analysis and moderated analysis Regression (MRA) to determine the effect of the independent variable and the effect of moderation on the dependent variable with the help of the SPSS version 23 application. The results showed that (1) the work environment had a significant effect on employee performance. , (2) work motivation has no significant effect on employee performance, (3) organizational culture has no significant effect on employee performance, (4) compensation has a significant effect on employee performance, (5) Islamic work ethic is not able to moderate the independent variables, for example, the work environment, work motivation, and organizational culture for their influence on employee performance, but for the compensation variable it can be moderated by Islamic work ethic for its influence on employee performance with a negative coefficient.
Impact of Job Stress on Job Performance of Health Worker with Work Life Balance as Mediating Variable Arif, Adhy Lutfi; Rivai, Harif Amali; Yulihasri, Yulihasri
Management Analysis Journal Vol 11 No 1 (2022): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v11i1.55012

Abstract

The role of health professionals in a country is important to maintain health care society. The needs of health worker significantly increase in-line with the demand of the society towards improving quality of health. Increasing number of patients from day to day demands jobs for health worker also to be increase. That condition will be affecting the job stress level and the work life balance of the health worker which in turn affects their job performance. In this research job stress and work life balance found to significantly affect job performance of health workers, and job stress found to significantly affect work life balance. This research also found the mediation effect of work life balance on the correlation from job stress on job performance.

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