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All Journal Jurnal Ilmiah Teknik Industri Jurnal SOLMA Jurnal Mantik Jurnal Manajemen dan Bisnis Baja (JUMANIS BAJA) Jurnal Teknik Industri Terintegrasi (JUTIN) Jurnal Sains Teknologi dalam Pemberdayaan Masyarakat Jurnal Atma Inovasia Master: Jurnal Manajemen dan Bisnis Terapan JURNAL TEKNIK INDUSTRI Jurnal Manajemen dan Penelitian Akuntansi (JUMPA) Journal Serambi Engineering (JSE)
Amenda Septiala Tarigan
Universitas Pembangunan Nasional Veteran Jakarta
Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Mechanical Engineering Social Sciences Other

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The Development of Human-Robot Collaborative Assembly Line Model by Considering Availability of Robots, Tools, and Setup Time Anas Maruf; Cahyadi Nugraha; Amenda Septiala Tarigan
Jurnal Ilmiah Teknik Industri Vol. 21, No. 2, December 2022
Publisher : Department of Industrial Engineering Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/jiti.v21i2.19619

Abstract

This research develops a design model of a human-robot collaboration assembly line by taking into account the number of robots, tools, and setup time. The objective function of the proposed mixed integer linear programming model is to minimize cycle time. The results of model testing utilizing various scenarios reveal that the number of available robots, tools, and setup time can all have an impact on the assignment of assembly tasks at workstations. In other words, the suggested model takes into account the practical constraints of human-robot collaboration assembly line design. Further research will be conducted to build efficient algorithms for identifying solutions that take into account the assembly line in companies with a significant number of assembly tasks.
Technology readiness evaluation in dry choux pastry SMEs Tarigan, Amenda Septiala
Jurnal Mantik Vol. 9 No. 2 (2025): August: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v8i6.6503

Abstract

This study evaluated the readiness level of technoware (equipment and machinery) and humanware (workforce competency) in a small-scale dry choux pastry enterprise to comply with the Indonesian National Standard (SNI) 2973:2011 for biscuits. The assessment was conducted using the Quality Function Deployment (QFD) framework and Analytical Hierarchy Process (AHP) to align customer needs and product quality standards with the production processes. Expert-based scoring was applied to measure the technological sophistication of production equipment and human capabilities based on UNESCAP classifications. The study identified the gap between actual conditions and the standard requirements by calculating aggregate scores for both technoware and humanware components across each production stage. The results revealed readiness gaps reaching 50.3% in microbial safety and 49.5% in free fatty acid (FFA) control, with technoware deficiencies most severe in packaging and filling, while humanware gaps were prominent in ingredient preparation and cooking. Improvement priorities were proposed using planning and technical matrices to calculate improvement ratios and normalized weights. Key improvement targets included moisture content control (improvement ratio = 1.28), flavor consistency, and heavy-metal safety. To assist micro and small bakery enterprises, this research suggests that incremental investments be made in PID-controlled ovens, stainless steel trays, and structured operator training in GMP and sensory evaluation. The main objective of this study is to develop a diagnostic framework that guides SME owners in prioritizing technology and competency upgrades to achieve sustainable compliance with SNI 2973:2011. The study concludes that a strategic focus on upgrading both machinery and human skillsets is essential for small food enterprises aiming to meet national food safety and quality standards
A Cyber-Physical and AI-Based Digitalization Framework for Traditional Textile SMEs  Tarigan, Amenda Septiala; Yosephine, Vina Sari; Dewi, Intan Novita Dewi; Mardhiyah, Wendy Febrianty Mardhiyah; Sarinindiyanti, Julin Arum Sarinindiyanti; Putra, Harditriyono Putra
JURNAL TEKNIK INDUSTRI Vol. 15 No. 3 (2025): November 2025
Publisher : Jurusan Teknik Industri, Fakultas Teknologi Indusri Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/jti.v15i3.22880

Abstract

Traditional textile SMEs still rely on manual processes, resulting in inefficiencies in production and data management. This study proposes a cost-conscious digitalization framework that integrates Cyber-Physical Systems (CPS), a lightweight information layer, and artificial intelligence (AI), specifically designed for labour-intensive textile operations. The framework adheres to the ISA-95 architecture, emphasizing affordability and scalability. Stakeholder interviews, business process reengineering, and a three-month field implementation were conducted in a textile hub in Bandung. Key digital tools, including e-kiosks for real-time logging, integrated digital scales for inventory management, and mobile vision-based quality control using convolutional neural networks (Xception and VGG), were evaluated through an immersion study and user acceptance testing. Evaluation results show improvements in workflow visibility, data reliability, and consistency of quality inspection compared to the pre-digitalized process, while maintaining ease of use for operators. Evaluation results indicate qualitative operational improvements—such as enhanced workflow visibility, more reliable data capture, and more consistent quality inspection—reflecting meaningful enhancements observed during the digitalization pilot. The study contributes a replicable CPS–AI model that enables traditional SMEs to enhance efficiency and quality through scalable digital transformation.
Penerapan Konsep Pemrograman dan Komputasi Numerik dalam Pembelajaran di SMK Yadika 12 Depok melalui Aplikasi MATLAB Sherila, Ayu Mika; Krisnawati, Luh; Martini, Ni Putu Devira Ayu; Tarigan, Amenda Septiala; Janan, Syifaul; Yongkimandalan, Nicky; Jonesti, Wilfadri Putra
Jurnal SOLMA Vol. 14 No. 3 (2025)
Publisher : Universitas Muhammadiyah Prof. DR. Hamka (UHAMKA Press)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22236/solma.v14i3.20339

Abstract

Background: Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan pemahaman dan keterampilan siswa SMK Yadika 12 Depok dalam bidang pemrograman dan komputasi numerik melalui pemanfaatan aplikasi MATLAB. Metode: Melalui pendekatan pelatihan langsung, sebanyak 33 siswa dari jurusan Teknik Jaringan Komputer dan Telekomunikasi dilibatkan dalam berbagai sesi pelatihan, mulai dari instalasi MATLAB, operasi dasar aritmetika, pembuatan grafik 2D/3D, hingga pemodelan sistem menggunakan persamaan diferensial. Hasil: Hasil evaluasi menunjukkan peningkatan skor rata-rata dari 68,79 (pre-test) menjadi 88,79 (post-test), dengan 88% siswa menunjukkan peningkatan signifikan. Data ini menegaskan bahwa penggunaan MATLAB secara praktis dapat memperkuat pemahaman konsep-konsep teknis yang sebelumnya bersifat abstrak. Selain itu, kegiatan ini berkontribusi terhadap tujuan SDG`s   atau Tujuan Pembangunan Berkelanjutan, khususnya dalam mendukung pendidikan berkualitas dan kesiapan kerja. Program ini juga menjadi sarana transfer pengetahuan antara perguruan tinggi dan sekolah vokasi. Kesimpulan: Secara keseluruhan, program ini tidak hanya berkontribusi pada peningkatan hasil belajar, tetapi juga berperan strategis dalam menyiapkan generasi siswa yang melek digital dan siap kerja.
Evaluasi Kepuasan Kerja Karyawan di Industri Manufaktur Presisi melalui Pendekatan Importance-Performance Analysis Khairullah, Mohammad Reatha Deo; Tarigan , Amenda Septiala; Alamsyah, Nanang; Kurnia, Tyas Eka
Jurnal Serambi Engineering Vol. 11 No. 1 (2026): Januari 2026
Publisher : Faculty of Engineering, Universitas Serambi Mekkah

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The precision manufacturing sector requires a stable and competent workforce to ensure smooth production processes, making an understanding of employee job satisfaction essential for maintaining organizational performance. This study aims to evaluate employee satisfaction at PT XYZ using a descriptive quantitative approach through a survey of 21 purposively selected respondents. Data were collected using a closed-ended questionnaire consisting of ten job satisfaction indicators and analyzed using the Importance-Performance Analysis (IPA) framework. The results show an employee satisfaction index of 74.35 percent, indicating a moderately satisfied category. The IPA mapping reveals that interpersonal relation requires priority improvement due to its high importance but relatively low satisfaction level. Meanwhile, quality of work, knowledge of job, dependability, and performance fall into the category of attributes that should be maintained. Other indicators such as adaptability, initiative and resourcefulness, judgment, and leadership quality show both low importance and low satisfaction, suggesting that gradual attention is still needed to strengthen the company’s long-term organizational performance.
Pemberdayaan SDM Industri melalui Pelatihan Pendampingan Berbasis Evaluasi Importance – Performance Analysis di PT XYZ Tyas Eka Kurnia; Fajri Azmi Arrasyid; Amenda Septiala Tarigan; Nanang Alamsyah
Jurnal Sains Teknologi dalam Pemberdayaan Masyarakat Vol. 7 No. 1 (2026): Juli 2026
Publisher : Fakultas Teknik Universitas Bhayangkara Jakarta Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31599/kskqd664

Abstract

PT XYZ, a company operating in the manufacturing, telecommunications, and financial services sectors, faced a need to enhance its human resource capabilities regarding the systematic evaluation of job satisfaction—a foundation for formulating employee development strategies. Previously, job satisfaction evaluations had not utilized a method capable of identifying improvement priorities in a structured manner. This community service initiative aimed to assist the partner in implementing the Importance–Performance Analysis (IPA) method as a tool for evaluating job satisfaction and formulating human resource development recommendations. The implementation process involved coordinating and identifying the partner's needs, introducing concepts of job satisfaction and the IPA method, providing guidance on developing and administering evaluation instruments, analyzing results collaboratively with the partner, and formulating follow-up recommendations. The activity was evaluated by analyzing the IPA mapping results across ten job satisfaction indicators. The assistance provided enabled the partner to understand the application of the IPA method as an internal evaluation tool and to identify attributes requiring priority improvement: knowledge of job, productivity, and leadership qualities. Additionally, attributes such as quality of work, adaptability, judgment, interpersonal relations, and performance fell into the category requiring maintenance. This initiative benefited the partner by enhancing their capacity to independently conduct job satisfaction evaluations and formulate more targeted human resource development programs based on the evaluation results.
Strategi Pengendalian Antrean Tidak Teratur dalam Sistem Layanan Kantin Kampus Amenda Septiala Tarigan; Hilmana Radhia Putera; Redian Wahyu Elanda; Lilik Zulaihah
Jurnal Atma Inovasia Vol. 5 No. 6 (2025)
Publisher : Lembaga Penelitian dan Pengabdian pada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24002/jai.v5i6.12472

Abstract

Campus canteens are essential facilities supporting academic activities. However, during peak hours, issues such as disorganized queues and delayed order deliveries frequently occur. These conditions lead to a decrease in customer satisfaction and service efficiency. This community service activity aims to develop a queue management strategy to improve service quality in campus canteens. The methods used include direct observation, socialization, and training for canteen staff, as well as the implementation of a simple order identification system. The socialization of the “numbered tags” queue system to the vendors has been carried out as part of the efforts to enhance service efficiency and organization. Preliminary evaluations indicate that this system has the potential to reduce customer waiting times and improve service efficiency. The finding suggests that a simple technology approach based on a numbered system can be an effective solution for addressing disorganized queues and improving the quality of canteen services in the future. This finding provides a foundation for canteen managers in other educational institutions to implement similar systems.
Analisis Tingkat Kepentingan dan Tingkat Kepuasan Kerja Karyawan Pada Perusahaan Penyedia Jasa K3 PT. XYZ Dengan Metode Importance Performance Analysis (IPA) Etania Salsalina Ginting S; Amenda Septiala Tarigan; Nanang Alamsyah; Tyas Eka Kurnia
Master: Jurnal Manajemen dan Bisnis Terapan Vol. 5 No. 2 (2025): Desember
Publisher : Universitas Muhammadiyah Purwokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30595/jmbt.v5i2.28901

Abstract

Sumber daya manusia berperan penting dalam menentukan kinerja organisasi, sehingga pemahaman mengenai tingkat kepentingan dan kepuasan kerja karyawan menjadi aspek strategis dalam perusahaan jasa, termasuk perusahaan penyedia jasa K3. Penelitian ini bertujuan untuk menganalisis tingkat kepentingan dan tingkat kepuasan kerja karyawan pada PT. XYZ melalui pendekatan survey kuantitatif menggunakan metode Importance–Performance Analysis (IPA). Responden penelitian merupakan seluruh staf operasional dan administratif yang relevan dengan fungsi layanan K3, sehingga penelitian ini menggunakan pendekatan sensus. Instrumen penelitian berupa kuesioner yang mengukur sepuluh indikator kepentingan dan kepuasan kerja. Hasil analisis menunjukkan bahwa terdapat indikator Knowledge dan Productivity dalam kuadran I sehingga menjadi prioritas perbaikan. Quality of Work, Leadership Qualities, Interpersonal relations, dan Performance berada dalam kuadran II sebagai aspek yang perlu dipertahankan. Tiga indikator lainnya, yaitu Adaptability, Dependability, dan Initiative and Resourcefulness, berada dalam kuadran III, sedangkan Judgment berada dalam kuadran IV. Temuan ini menunjukkan adanya kesenjangan kinerja pada sejumlah indikator kunci dan menjadi dasar bagi manajemen PT. XYZ dalam meningkatkan efektivitas pengelolaan karyawan.
Penerapan Metode Importance-Performance Analysis (IPA) dalam Mengukur Tingkat Kepuasan Kerja Karyawan PT Toada Mitsu Indonesia Regina Hillary Haylim; Amenda Septiala Tarigan; Nanang Alamsyah; Tyas Eka Kurnia
Jurnal Manajemen dan Penelitian Akuntansi (JUMPA) Vol 19 No 1 (2026): Januari-Juni
Publisher : Sekolah Tinggi Ilmu Ekonomi Cendekia Bojonegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58431/jumpa.v19i1.349

Abstract

Abstrak Kepuasan kerja merupakan salah satu faktor penting yang memengaruhi efektivitas organisasi, sehingga diperlukan pemetaan yang jelas mengenai aspek-aspek pekerjaan yang dipersepsikan penting dan bagaimana kinerja perusahaan dalam memenuhi harapan tersebut. Penelitian ini menggunakan metode Importance-Performance Analysis (IPA) untuk menggambarkan kondisi kepuasan kerja karyawan PT Toada Mitsu Indonesia secara komprehensif. Pendekatan kuantitatif diterapkan dengan menyebarkan kuesioner kepada seluruh karyawan melalui teknik sampling jenuh, melibatkan sepuluh responden. Instrumen penelitian mencakup sepuluh variabel kepuasan kerja yang diukur melalui dimensi tingkat kepentingan dan tingkat kinerja menggunakan skala Likert. Analisis dilakukan melalui penghitungan gap, tingkat kesesuaian, serta pemetaan variabel ke dalam empat kuadran IPA. Hasil penelitian menunjukkan bahwa sebagian besar variabel memiliki gap positif, menandakan bahwa kinerja organisasi telah memenuhi ekspektasi karyawan. Lima variabel berada pada kategori yang perlu dipertahankan, dua variabel berada pada prioritas rendah, dan tiga variabel menunjukkan performa yang relatif berlebihan dibandingkan tingkat kepentingannya. Temuan ini menawarkan panduan bagi manajemen dalam menata kembali fokus perbaikan dan mengoptimalkan alokasi sumber daya untuk meningkatkan kepuasan kerja secara lebih efektif. Kata Kunci: Kepuasan kerja, Importance-Performance Analysis, Produktivitas, Karakteristik pekerjaan Abstract Job satisfaction plays a crucial role in organizational effectiveness, making it important to understand which job aspects employees consider significant and how well the company meets those expectations. This study applies the Importance-Performance Analysis (IPA) method to provide a comprehensive overview of employee job satisfaction at PT Toada Mitsu Indonesia. A quantitative approach was employed by distributing questionnaires to all employees using a saturated sampling technique involving ten respondents. The instrument consisted of ten job satisfaction variables measured through importance and performance dimensions on a Likert scale. Data analysis included gap calculation, conformity assessment, and mapping variables into the four IPA quadrants. The results indicate that most variables show positive gaps, suggesting that the organization’s performance generally aligns with employee expectations. Five variables fall into the category that should be maintained, two are classified as low priority, and three demonstrate higher performance relative to their perceived importance. These findings offer practical guidance for management in refining improvement priorities and optimizing resource allocation to enhance job satisfaction more effectively. Keywords: Job satisfaction, Importance-Performance Analysis, Productivity, Job Characteristics
Model Evaluasi Kepuasan Kerja Berbasis Importance Performance Analysis (IPA) untuk Peningkatan Kerja UKM: Studi pada Kasus XYZ Photocopy Center Ghibran Irham; Amenda Septiala Tarigan; Nanang Alamsyah; Tyas Eka Kurnia
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 9 No. 3 (2026): July
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v9i3.52879

Abstract

This study evaluates employee job satisfaction at XYZ Photocopy Center, a micro-SME photocopy business in Pondok Aren, South Tangerang, using Importance-Performance Analysis (IPA) to enhance operational performance. A mixed quantitative-qualitative approach was employed, collecting data via Likert-scale questionnaires and field observations across 10 indicators, such as quality of work, productivity, and leadership qualities. Data sufficiency was confirmed with a 95% confidence level. IPA mapping: Quadrant I (Main Priority): productivity, performance, initiative & resourcefulness; Quadrant II (Maintain): quality of work, judgment, interpersonal relations; Quadrant III (Low Priority): dependability; Quadrant IV (Overkill): knowledge of job, adaptability, leadership qualities. Findings align with Herzberg’s Two-Factor Theory, Equity Theory, and Expectancy Theory, emphasizing intrinsic motivators in small SMEs. Practical recommendations include prioritizing productivity training and incentives, maintaining interpersonal relations, and reallocating resources.
Co-Authors Alamsyah, Nanang Anas Maruf Arum Asih Nur Sarinindiyanti, Julin Ayu Mika Sherila Cahyadi Nugraha Dewi, Intan Novita Dewi Etania Salsalina Ginting S Fajri Azmi Arrasyid Farrel Hadrian Putra Ghibran Irham Jonesti, Wilfadri Putra Khairullah, Mohammad Reatha Deo Krisnawati, Luh Kurnia, Tyas Eka Lilik Zulaihah MARTINI, NI PUTU DEVIRA AYU Nanang Alamsyah Nanang Alamsyah Nanang Alamsyah Putra, Harditriyono Putra Redian Wahyu Elanda Regina Hillary Haylim Syifaul Janan Tyas Eka Kurnia Tyas Eka Kurnia Tyas Eka Kurnia Tyas Eka Kurnia Tyas Eka Kurnia Vina Sari Yosephine Wendy Febrianty Mardhiyah Yongkimandalan, Nicky