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All Journal SOSIALITA Jurnal Kebijakan dan Pelayanan Publik Administratio : Jurnal Ilmiah Administrasi Publik dan Pembangunan JMK Jurnal Manajemen dan Kewirausahaan Nusantara: Jurnal Pendidikan Indonesia Jurnal Pengabdian kepada Masyarakat Moestopo International Review on Social, Humanities, and Sciences (MIRSHuS) Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Business Perspective Journal Jurnal Cakrawala Ilmiah Jurnal Sosial dan Humanis Sains Jurnal Ilmiah Hukum dan Hak Asasi Manusia International Journal of Economics (IJEC) Sanskara Manajemen dan Bisnis Dedication: Jurnal Pengabdian Masyarakat Journal of Advances in Accounting, Economics, and Management Journal of Business and Halal Industry Journal of Environmental Economics and Sustainability Jurnal Pengabdian UMKM The Eastasouth Journal of Social Science and Humanities International Journal of Business and Quality Research International Journal of Economics, Business and Innovation Research Multidisciplinary Indonesian Center Journal Journal of Economics, Management, Accounting and Computer Applications Jurnal Ilmiah Manajemen Dan Kewirausahaan International Journal of Multidisciplinary Reseach Jurnal Sekretaris & Administrasi Bisnis
Dora Rinova
Universitas Bandar Lampung
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Pengaruh Self-Esteem dan Self-Efficacy terhadap Kepuasan Kerja Karyawan Café Nuju di Bandar Lampung Regen Dergantara; Dora Rinova
Jurnal Ilmiah Manajemen dan Kewirausahaan Vol. 5 No. 3 (2026): September: Jurnal Ilmiah Manajemen dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimak.v5i3.7864

Abstract

As one of the growing café businesses in Bandar Lampung, Café Nuju faces the challenge of maintaining service quality and improving employee job satisfaction amid increasingly fierce competition in the food and beverage industry. Job satisfaction is a key factor influencing motivation, productivity, and the quality of service provided to customers. Therefore, attention must be paid to psychological factors that can enhance job satisfaction, including self-esteem and self-efficacy. This study aims to analyze the influence of self-esteem and self-efficacy on the job satisfaction of Café Nuju employees in Bandar Lampung. The study employed a quantitative approach using a survey method. The study population consisted of all 35 employees at Café Nuju in Bandar Lampung. A saturation sampling technique was used, meaning the entire population was included in the sample. Data were collected via a questionnaire using a Likert scale and analyzed using multiple linear regression. The results of the study indicate that self-esteem has a positive and significant effect on employee job satisfaction. Similarly, self-efficacy was found to have a positive and significant effect on employee job satisfaction. Taken together, self-esteem and self-efficacy also have a positive and significant effect on the job satisfaction of Café Nuju employees in Bandar Lampung. These findings indicate that the higher an employee’s level of self-esteem and confidence in their abilities, the higher their level of job satisfaction. Therefore, companies need to create a work environment that supports the development of self-confidence, employee appreciation, and competency enhancement to foster sustainable job satisfaction.
Co-Authors Agustina, Adelli Ajeng Putri Sanita Aldi Dinanjar Amelia Putri Andoni Fornio Barusman Andriyanto, Agung Angga Alfian Appin Purisky Redaputri Berliana Agustin Briggite Loren Panggabean Budhi Waskito Caesar Lorenzo Zulio Delah Gapur Dery Dwi Hartanto Diki Firnando Dodi Permadani Putra Dodi Putra Fajri, Ratu Chaterine Febrianto Imanuel.T Fenny Meilani Gunevi, Adetya Putra Handayani, Agustuti Hanindyalaila Pienrasmi Hartabela, Dadang Hendri Dunan Ida Farida Indah Satria Indriani, Indriani Irsandi Irsandi, Irsandi Khalifatulloh, Dwiky Fahriza M. Oktaviannur Masayu Nila Juwita Maya Maharani Meyrani Ananta Putri Muhammad Ardiansyah Nababan, Farida Nadia Sepriani Niki Agus Santoso Ningsih, Rima Noning Verawati Novita, Atika Oktavannur, M. Putu Dicky Sandria Ratu Chaterine Fajri Regen Dergantara Regen, Ronal Rivanda, Anugrah Robby Aji Saputra Santoso, Niki Setyawan, Sabrina Sheva Antalia Siswanto, Hendra Soewito Soewito Soewito Supiati, Tina Tina Miniawati Barusman Toton Trenggono Pujo Sakti Yulia Hesti