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All Journal IAES International Journal of Artificial Intelligence (IJ-AI) Jurnal Teknologi Informasi dan Ilmu Komputer Sistemasi: Jurnal Sistem Informasi JOIV : International Journal on Informatics Visualization Sinkron : Jurnal dan Penelitian Teknik Informatika SMARTICS Journal INTECOMS: Journal of Information Technology and Computer Science J-SAKTI (Jurnal Sains Komputer dan Informatika) Jusikom: Jurnal Sistem Informasi Ilmu Komputer Zonasi: Jurnal Sistem Informasi Buana Information Technology and Computer Sciences (BIT and CS) REMIK : Riset dan E-Jurnal Manajemen Informatika Komputer JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) JIKA (Jurnal Informatika) Jurnal Sistem Komputer dan Informatika (JSON) Infotek : Jurnal Informatika dan Teknologi Journal of Applied Data Sciences Jurnal Cahaya Mandalika Jurnal FASILKOM (teknologi inFormASi dan ILmu KOMputer) Jurnal Pendidikan dan Teknologi Indonesia International Journal of Computer and Information System (IJCIS) Jurnal Informatika dan Teknologi Komputer ( J-ICOM) KLIK: Kajian Ilmiah Informatika dan Komputer J-SAKTI (Jurnal Sains Komputer dan Informatika) Journal of Informatics and Communication Technology (JICT) Malcom: Indonesian Journal of Machine Learning and Computer Science JUSIFOR : Jurnal Sistem Informasi dan Informatika Innovative: Journal Of Social Science Research Jurnal Sistem Informasi dan Manajemen VISA: Journal of Vision and Ideas INTERNAL (Information System Journal) Journal of Informatics and Communication Technology (JICT) IKRAM: Jurnal Ilmu Komputer Al Muslim
Huda, Baenil
Unknown Affiliation
Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences Other

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Journal : INTERNAL (Information System Journal)

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Analisis dan Pemodelan Proses Bisnis Katering pada UMKM Menggunakan BPMN Hananto, April Lia; Rosalina, Elsa; Hananto, Agustia; Huda, Baenil
INTERNAL (Information System Journal) Vol. 7 No. 1 (2024)
Publisher : Masoem University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32627/internal.v7i1.938

Abstract

Fafiras Kitchen is a family business that focuses on food catering services. This business involves three main operational stages, namely the ordering process, procurement of raw materials, and delivery of products to customers. From the results of observations and interviews, several problems were identified such as the absence of good records in the ordering process resulting in errors in order fulfillment and loss of customer data, dependence on one raw material supplier increases the risk of delays and disruptions in the supply chain and inefficient delivery management caused by human error and no real time tracking, so this has an impact on customer loyalty. This research aims to analyze and model the current business process and provide recommendations for improvement. Modeling is done using Business Process Model and Notation (BPMN) with a qualitative approach to investigate existing business processes. The results of this research can identify areas of improvement to increase the efficiency and effectiveness of MSMEs operations so that MSMEs can better understand, manage, and optimize their business processes. In addition, this research also conducted simulations using the Bizagi Modeler application to test the validity of the business process modeling that has been made. The simulation results show an increase in time in the implementation of business processes.
Co-Authors Agustina, Alvi Akbari, Wahyu Azriel Al Khadzik, Fahmi Alparizi, Muhamad Iqbal Apriani, Fitria April Lia Hananto Arkan Hilman Hakim Atmaja, Rashelin Zahra Aviv Yuniar Rahman baktria, leonyka Danny Manongga Eko Sediyono Fauzi Ahmad Muda Fauzi, Muhamad Helmi Ferdiansyah, Indra Hananto, Agustia Hasna Azhari, Soraya Hendry Hilabi, Shofa Hilabi, Shofa Shofia Hilabi, Shofa Shofiah Hilabi, Shofa Sofiah Hindriyanto Dwi Purnomo Ihsan, Mohammad Maftuh Ikhsan, Muhammad Daffa Irwan Sembiring Ismail, Dennisa Avriel Iwan Setiawan kastiawan, Nurhayadi Kasuma, Hidayatul Rahman Kurniawan, Aldi Muhamad Bayu Aditya Pratama Muslih, Muhamad Novalia, Elfina Nurajizah, Dhea Nurapriani, Fitri Nurapriani, Fitria Nurfauzi, Oka Muhamad Nursan Alfarizi, Maulana Paryono, Tukino Prayono, Tukino Primatrias, Riftan Priyatna, Bayu Purba, Arif Budimansyah Rismoko, Rismoko Rosalina, Elsa Saptiani, Anita Saputri, Arini Setiawan, Revi Shidiq, Faisal Shofia Hilabi, Shofa Sopian, Jajang Sri Wahyuni Sudrajat, Deden Renhad Sugiyanto, Yanto Sunarya, Edwin Yohanes Syafana, Vinka Tamala, Evi Tri Rudiyati, Eli Tukino, Tukino tukino, tukino yuwono, Fuad anwar Zulfiana, Rizka