Article Per Year (5 Year)
p-Index From 2021 - 2026
3.225
P-Index
This Author published in this journals
All Journal The International Journal of Accounting and Business Society Aptisi Transactions on Technopreneurship (ATT) Dinasti International Journal of Management Science Dinasti International Journal of Digital Business Management Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Indonesian Journal of Research and Educational Review (IJRER) Indonesian Journal of Business Analytics (IJBA) Journal of Community Empowerment and Innovation e-Jurnal Apresiasi Ekonomi Jurnal Sains Terapan Pariwisata Journal of Advances in Accounting, Economics, and Management Jurnal Akuntansi, Manajemen, dan Perencanaan Kebijakan International Journal of Law, Policy and Governance Adpebi International Journal of Multidisciplinary Sciences International Journal of Indonesian Business Review Economics & Islamic Finance Journal Social & Economic Bulletin Countable (Contemporary Business and Sustainability Science)
Elmi, Farida
Unknown Affiliation
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Chemistry Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Physics Public Health Social Sciences Veterinary Other

Published : 24 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Key Competencies of Human Resource Capabilities in Hospitality Industry Zairil, Zairil; Elmi, Farida
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 4, No 4 (2021): Budapest International Research and Critics Institute November
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v4i4.2740

Abstract

This research aims to examine the effect of competency on the capabilities of human resources in the hospitality industry. This study uses quantitative methods and uses 100 samples from various levels of positions in 3 - 5 star hotels and exhibition buildings. Researcher distributed questionnaires through an online system to hotels and exhibition buildings. Testing the validity and reliability of the research instrument was analysed using SmartPLS 3.0. The results showed that the use of common sense, quick response, communication and relationship skills are the main keys of competency and have a positive and significant effect on the ability of human resources. This research is expected to provide input to the hotel industry players in developing the right aspects of competency in increasing the capabilities of human resources in the hospitality industry. Lifestyle changes and high guest expectations require a quick response from employees and the ability to build relationships. Hotel management must continue to seek and transform in following the emerging trends in the market to be developed into employee development programs.
Co-Authors *, Markonah Achyas Hidayat Purwaganda Ahmad Badawi Saluy Angga Dwi Mulyanto Antonius Setyadi Basuki, Haikal basiswanto Cahaya, Ferry Evandani, Endah LIA AMALIA Mafizatun Nurhayati Mahmudi, Budi Muhamad Reza Muhammad Havidz Aima Nany Librianty Novita Novita Sari Nugroho, Yudi Nusranigrum, Dewi Pramusinto, Benedictus Martyas Risman, Asep Rismanaadji, Rismanaadji Saputro, Rian Setyo Riyanto, Setyo Sofyan, Pahrizal Suharyani, Yenny Dwi Sukrasno Sukrasno Sutarman, Novia Nila Syahnur, Ogi F. Triadhy Wicaksono, Triadhy Utama, Andyan Pradipta Wilestari, Median Yusoff, Yusliza M. Zairil, Zairil