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Analisis Keamanan Sistem Informasi Menggunakan Cobit 2019 pada Sistem Sawit Rakyat Online (SRO) Studi Kasus PTPN V Arifin, Hanifan; Angraini, Angraini; Ahsyar, Tengku Khairil; Syaifullah, Syaifullah
Jurnal Teknologi Sistem Informasi dan Aplikasi Vol. 7 No. 3 (2024): Jurnal Teknologi Sistem Informasi dan Aplikasi
Publisher : Program Studi Teknik Informatika Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/jtsi.v7i3.39650

Abstract

One of the businesses that utilise information technology (IT), especially at PTPN V, is using the Sawit Rakyat Online (SRO) system, which is used to buy and sell oil palm seeds online. The SRO system has previously been attacked by malware. And there is also no related security for users and the system. Thus the need for Information System Security Analysis Using Cobit 2019 on the SRO System. 2019 COBIT framework is one of the frameworks used to analyse information system security in an organisation. Data collection through interviews and questionnaires with stakeholders, as well as data evaluation using the 2019 COBIT Framework used in this study, especially the DSS (Deliver, Service, and Support) area, with a focus on subdomain DSS05 (manage security services). The goal is to find out how secure the actual handling of the SRO information system at PTPN V is. This research looks at how secure the Sawit Rakyat Online (SRO) information system is at PT Perkebunan Nusantara V (PTPN V). This shows that DSS05.01 and DSS05.02 are at level 5, namely "Optimizing" On the other hand, DSS05.03, DSS05.04, DSS05.06, and DSS05.07 are at level 4 "Quantitative", and DSS05.05 is at the "Optimizing" level. And for the security level, it is at level 4 "Quantitative" because the total rating is 4.33. Although the SRO system meets the requirements of COBIT 2019, new ideas are still needed to deal with security risks.
Analisis Kepuasan Pengguna Aplikasi Jenius Menggunakan Metode End User Computing Satisfaction dan Importance Performance Analysis Trisya, Cintia Putri; Ahsyar, Tengku Khairil; Syaifullah, Syaifullah; Fronita, Mona
Jurnal Teknologi Sistem Informasi dan Aplikasi Vol. 7 No. 3 (2024): Jurnal Teknologi Sistem Informasi dan Aplikasi
Publisher : Program Studi Teknik Informatika Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/jtsi.v7i3.40802

Abstract

Jenius is a digital bank owned by BTPN since 2016 and licensed by OJK. The Jenius application allows users to make payments, transactions and save money in the form of long-term deposits. In 2023, Jenius will have 5.2 million users, up from 4.4 million the previous year. However, users still face a number of problems in accessing the application, such as stopped transactions, difficulty verifying to get the OTP code, and difficulty contacting customer service. This research aims to evaluate the level of user satisfaction with the Jenius application using the End User Computing Satisfaction (EUCS) and Importance Performance Analysis (IPA) methods. The research results indicate that the level of user satisfaction is correlated with a level of conformity of 83%, indicating that the Jenius application has met user expectations because it is in the very satisfied category. Based on GAP calculations, all indicators have a negative value with an average of -0.919375, an assessment of the Jenius application reveals a gap between the quality of the services offered and user expectations. IPA quadrant analysis identified Relevance (C1) and Consistency (A2) as aspects requiring improvement. To maintain user satisfaction, factors such as Information Availability (T2), Attractiveness (F1), Neatness (F2), Clarity (F3), and user ease of use (E2).
Analisa User Experience Sistem KKN Menggunakan Metode Heart Metrics dan Importance Performance Analysis (IPA) Ananda, Dhea; Ahsyar, Tengku Khairil; Syaifullah, Syaifullah; Fronita, Mona
Jurnal Teknologi Sistem Informasi dan Aplikasi Vol. 7 No. 3 (2024): Jurnal Teknologi Sistem Informasi dan Aplikasi
Publisher : Program Studi Teknik Informatika Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/jtsi.v7i3.40803

Abstract

In 2023, the Community Service Program (KKN) system at Sultan Syarif Kasim Riau State Islamic University (UIN Suska Riau) found several significant obstacles based on user feedback. These include prolonged server downtime, difficulty accessing KKN locations, as well as errors and login issues that affect the efficiency of using the system during registration. To address these issues, research was conducted using two methods: HEART Metrics and Importance-Performance Analysis (IPA). HEART Metrics measures user experience through the variables of Happiness, Engagement, Adoption, Retention, and Task Success. IPA identifies improvement priorities by mapping item performance against their importance to users. The results showed that the level of usability based on the HEART variables (Happiness, Engagement, Retention, and Task Success) was classified as "Medium", while Adoption was in the "High" category. Further analysis showed that 9 out of 20 items require improvement, including user satisfaction, attractive design, convenience, accessibility, feature optimization, system quality, site selection, error reduction, and efficiency. These results indicate that the user experience of UIN Suska Riau's KKN system needs to be improved by addressing the items mentioned.
Analisa Studi Kelayakan Sistem Informasi Penjualan pada CV. Mitra Restu Jaya Menggunakan Metode TELOS Afilla, Dini; Saputra, Eki; Monalisa, Siti; Ahsyar, Tengku Khairil
Jurnal Teknologi Sistem Informasi dan Aplikasi Vol. 7 No. 3 (2024): Jurnal Teknologi Sistem Informasi dan Aplikasi
Publisher : Program Studi Teknik Informatika Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/jtsi.v7i3.41323

Abstract

Manual recording of sales systems using books faces various problems that affect business efficiency and accuracy. Problems that arise include the risk of errors in recording and the difficulty of accessing data quickly and precisely. In addition, manual recording is prone to data loss or damage due to human error and physical damage to books. Therefore, the implementation of a computerized recording system is proposed. This study aims to evaluate the feasibility of implementing an information system in CV. Mitra Restu Jaya consists of four stages, namely planning, data collection, data analysis, and closing. The research consists of four stages: planning, data collection, data analysis, and conclusion. A feasibility study is used to assess whether to proceed with or halt the development of a system project, typically covering technical, economic, legal, operational, and schedule feasibility. The assessment is conducted through TELOS feasibility worksheets, containing research questions and corresponding answers rated on a scale of 6-10. Cost-benefit analysis of the information system is conducted to consider cost components and benefit components to determine project feasibility, including the calculation of the payback period (PP) and Return on Investment (ROI). The results of this study show that the TELOS method can be applied to assess the feasibility of the sales information system at CV. Mitra Restu Jaya. The assessment results for each TELOS method are 8.50 for technical feasibility, 7.50 for economic feasibility, 8.50 for legal feasibility, 7.50 for operational feasibility, and 8.50 for schedule feasibility, with an average TELOS eligibility score of about 8.10. According to the payback period calculation, the funds invested by CV. Mitra Restu Jaya can be recovered approximately 6 months after operationalization, and the sales information system is feasible because the Return-on-Investment value is around 3.33, which is greater than 1. This is supported by PIECES-framed operational feasibility proving that the system to be developed can operate effectively and efficiently in the context of a retail company. The conclusion of this research is that the sales information system is feasible to be developed at CV. Mitra Restu Jaya.
Evaluasi Tingkat Kepuasan Mahasiswa terhadap Kualitas Internet UIN Suska Riau Menggunakan Metode SERVQUAL dan CSI Aulia, Rian; Saputra, Eki; Ahsyar, Tengku Khairil
Jurnal Teknologi Sistem Informasi dan Aplikasi Vol. 7 No. 3 (2024): Jurnal Teknologi Sistem Informasi dan Aplikasi
Publisher : Program Studi Teknik Informatika Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/jtsi.v7i3.41421

Abstract

The human need for communication and information drives the rapid progress of communication and information facilities. The development of information technology in the current era of globalization is accelerating the progress of learning media. The use of information and communication technology as a learning medium has become a necessity. This research was conducted at the Sultan Syarif Kasim State Islamic University (UIN) Suska Riau which is located in Panam, Jl. HR. Soebrantas KM 15, Simpang Baru. The number of respondents in this study was 100 people. Based on the research conducted, it can be concluded that calculations using the service quality method produce five attribute statements with five internet quality dimensions. From the results obtained, these five dimensions have not been able to satisfy students because the quality value of each dimension is smaller than 1 (Q ≤ 1). Therefore, improvements are needed by the campus as a recommendation to improve internet quality.
Analysis of Student Satisfaction with Google Scholar Services as Reference using the Delone and Mclean Method Permata, Nur Fitria Mita; Syaifullah, Syaifullah; Ahsyar, Tengku Khairil; Jazman, Muhammad
Sistemasi: Jurnal Sistem Informasi Vol 13, No 6 (2024): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v13i6.4680

Abstract

Google Scholar is a search engine that serves as a platform for finding references from sources like articles, books, and journals relevant to ongoing or planned research. It aids students in discovering references aligned with their research topics or discussions. Nevertheless, challenges such as technical glitches in Google Scholar's servers, internet connection problems, restricted or paid access to articles, and the search algorithm's potential misinterpretation of user queries can occur. This research seeks to assess information systems students' satisfaction with Google Scholar's services and evaluate user satisfaction using the DeLone and McLean model. The analysis results show that of the nine hypotheses tested, seven were supported and two were rejected. The study implies that to enhance Google Scholar in the future, adjustments should be made to better cater to the needs of users, particularly students, in locating relevant and accurate references.