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Prediksi Kepuasan Pelanggan Berdasarkan Ulasan Produk di Lazada Indonesia Menggunakan Algoritma Decision Tree C4.5 Ramadhani, Wafiq Azizah; Rozi, Fahrur
Infotek: Jurnal Informatika dan Teknologi Vol. 8 No. 2 (2025): Infotek : Jurnal Informatika dan Teknologi
Publisher : Fakultas Teknik Universitas Hamzanwadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29408/jit.v8i2.30501

Abstract

The growth of e-commerce in Indonesia continues to rise with the increasing use of internet and digital technology. Lazada, one of the largest e-commerce platforms in the country, offers a product review system that reflects customer satisfaction. However, the large volume of reviews makes it difficult for sellers to manually evaluate satisfaction levels. This study aims to predict customer satisfaction based on product reviews on Lazada Indonesia using the C4.5 Decision Tree algorithm. The research is quantitative with a data mining approach. Review data was obtained from Kaggle and went through preprocessing, exploration, model building, and testing stages. The attributes used include product name, category, price, number of reviews, and average rating, which were classified into satisfaction levels. The model was evaluated using accuracy, precision, recall, and F1-score. Results show that the C4.5 algorithm can predict customer satisfaction with 77.85% accuracy, 76.74% precision, 83.54% recall, and an F1-score of 80.00%. Product price is the most influential attribute in determining satisfaction. These findings are expected to help sellers understand the key factors influencing customer satisfaction and support improvements in service and product quality on e-commerce platforms.
Pengembangan Media Video Interaktif Berbasis Edpuzzle pada Materi Sistem Pencernaan Manusia Kelas 8D SMP Islam Al Fattahiyyah Kamalin, Azza Niela; Rozi, Fahrur
AKSIOMA : Jurnal Sains Ekonomi dan Edukasi Vol. 2 No. 12 (2025): AKSIOMA : Jurnal Sains, Ekonomi dan Edukasi
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/aksioma.v2i12.2118

Abstract

This study aims to develop an interactive video-based learning media using Edpuzzle for teaching the human digestive system to 8D grade students at SMP Islam Al Fattahiyyah. The research was motivated by the low student engagement and the lack of interactive learning tools that actively involve students in science education, particularly in the digestive system topic. This study employed a Research and Development (R&D) approach using the ADDIE model, which includes five stages: Analysis, Design, Development, Implementation, and Evaluation. Data collection instruments included expert validation questionnaires (media and content experts) and student response assessments. The validation results showed that the Edpuzzle-based interactive video media is highly feasible, with an average score of 92% from media experts, 89% from content experts, and 91% from student responses. These findings indicate that the developed media not only improves students' conceptual understanding but also enhances active student participation in the learning process. In conclusion, the Edpuzzle media is suitable as an innovative alternative in science learning, particularly for teaching the human digestive system at the junior high school level.
Pengembangan Media Pembelajaran Interaktif Menggunakan Google Sites pada Materi Keanekaragaman Hayati di Kelas XB MA Al Fattahiyyah Malika, Himatul Askin; Rozi, Fahrur
AKSIOMA : Jurnal Sains Ekonomi dan Edukasi Vol. 2 No. 12 (2025): AKSIOMA : Jurnal Sains, Ekonomi dan Edukasi
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/aksioma.v2i12.2122

Abstract

Development of Interactive Learning Media Using Google Sites on Biodiversity Material in Class XB of MA Alfattahiyyah. Undergraduate Thesis, Study Program of Information Technology Education, Faculty of Science and Technology, Universitas Bhinneka PGRI. Supervisor: Fahrur Rozi, M.Kom. Interactive learning media is one of the innovations in the learning process aimed at increasing student engagement and facilitating understanding of the material. This study aims to develop a Google Sites-based interactive learning media that is feasible to be used for the topic of Biodiversity in class XB of MA Alfattahiyyah. The development process followed the ADDIE model, which consists of five stages: Analyze, Design, Development, Implementation, and Evaluation.This study developed interactive learning media based on Google Sites for the topic of Biodiversity in class XB of MA Alfattahiyyah using the ADDIE model. Involving media experts, subject matter experts, and students, the validation results showed a very high level of feasibility: 97% from media experts, 96% from subject matter experts, and 89.8% from students. The media was considered highly feasible to be used as an alternative teaching material to enhance students’ motivation and understanding.