Article Per Year (5 Year)
p-Index From 2021 - 2026
3.296
P-Index
This Author published in this journals
All Journal Scientific Journal of Reflection : Economic, Accounting, Management and Business Jurnal Mandiri JURNAL AKUNTANSI, MANAJEMEN DAN EKONOMI Jurnal Pengabdian Dharma Laksana JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia) JURNAL ILMIAH FEASIBLE (JIF) JURNAL SeMaRaK Jurnal PKM Manajemen Bisnis AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis Jurnal Ilmiah Mahasiswa (JIMAWA) West Science Journal Economic and Entrepreneurship Jurnal Pengabdian kepada Masyarakat : Kreasi Mahasiswa Manajemen West Science Islamic Studies Anthronomics: Jurnal Manajemen Sumber Daya Manusia Cakrawala: Jurnal Ekonomi, Manajemen dan Bisnis Progressus Humanitatis
Hayati, Feb Amni
Unknown Affiliation
Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Library & Information Science Social Sciences Other

Published : 23 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 23 Documents
Search

 1   2   3 
The Role Of Service And Product Quality on Customer Satisfaction At PT Iwatani Industrial Gas Indonesia, Cikupa Tangerang Marketing Area Chasanah, Uswatun; Triyono, Agus; Hayati, Feb Amni
Jurnal Akuntansi, Manajemen dan Ekonomi Vol 24 No 2 (2022): April - June, 2022
Publisher : Faculty of Economics and Business, Jenderal Soedirman University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32424/1.jame.2022.24.2.5244

Abstract

Product, price, promotion, place, people, and physical evidence are vital parts of product marketing strategy planning provide a basis for companies to take adequate steps to maintain customer satisfaction. The research aims to specifically look at the role of service quality and product quality to increase customer satisfaction at PT Iwatani Industrial Gas Indonesia Marketing Area Tangerang. The final sample was set at 111 company customers. Analysis of the data using multiple linear regression analysis technique that begins with the instrument quality test and the classical assumption test. The conclusion of the research aims to specifically look at the role of service quality and product quality to increase customer satisfaction significantly impacts the test results simultaneously with a contribution of 75.7 percent. Still, in partial testing, only product quality factors have a role in increasing customer satisfaction at PT Iwatani Industrial Gas Indonesia Marketing Area Tangerang
Pengaruh Gaya Kepemimpinan dan Motivasi terhadap Produktivas Kerja Karyawan Pada PT Berkat Cahaya Novena Jawa Barat Veritia, Veritia; Hayati, Feb Amni; Sularmi, Lili; Kristianti, Lily Setyawati
AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis Vol. 6 No. 1 (2026): AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis
Publisher : Perhimpunan Sarjana Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37481/jmeb.v6i1.1721

Abstract

Employee productivity is a critical factor in achieving organizational goals, and it is strongly influenced by leadership style and motivation. In the dynamic work environment of PT Berkat Cahaya Novena, West Java, management effectiveness and employee motivation play a crucial role in determining performance outcomes. Observations and preliminary reports indicate that variations in leadership approaches and levels of employee motivation may lead to significant differences in productivity, making it necessary to examine these variables systematically. This study aims to investigate the effect of leadership style and motivation on employee productivity, both partially and simultaneously. The research employed a quantitative approach with an associative method. The population consisted of all 74 employees of PT Berkat Cahaya Novena, and a census sampling technique was applied. Data were collected using a structured questionnaire with closed-ended questions based on a 5-point Likert scale, distributed directly and via WhatsApp. The collected data were analyzed using SPSS 26 through multiple linear regression, including descriptive analysis, classical assumption tests, and regression analysis. The findings reveal that both leadership style and motivation have a significant positive impact on employee productivity. Strong leadership, characterized by guidance, support, and encouragement, enhances employee performance, while effective motivation further drives productivity by addressing employee needs and providing recognition. These results highlight the importance of implementing effective leadership practices and motivational strategies to optimize organizational performance.
Hubungan Komunikasi Terhadap Kinerja Karyawan Pada PKBM Insan Karya Tangerang Selatan Hayati, Feb Amni; Susetyo, Eko
Jurnal Ilmiah Sumber Daya Manusia Vol 3 No 2 (2020): JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia)
Publisher : Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/JJSDM.v3i2.3899

Abstract

ABSTRAK Penelitian ini bertujuan untuk mengetahui Hubungan komunikasi terhadap kinerja karyawan pada PKBM Insan Karya – Tangerang Selatan.Penelitian ini bersifat deskriftif yaitu metode yang dilakukan dengan mengumpulkan, mengklasifikasi, serta menginterprestasikan data yang berhubungan dengan masalah yang dihadapi. Populasi dalam penelitian ini adalah seluruh karyawan, metode pengumpulan data dalam penelitian ini adalah kuesioner, dan studi dokumentas, analisis data menggunakan metode deskriptif kuantitatif yaitu dengan analisis korelasi untuk mengukur hubungan komunikasi terhadap kinerja karyawan pada PKBM Insan Karya – Tangerang Selatan.Melalui pengujian koefisien korelasi (r) diperoleh nilai sebesar 0,566, artinya keeratan hubungan komunikasi terhadap kinerja karyawan pada PKBM Insan Karya – Tangerang Selatan adalah 56,6%. Kemudian dari pengujian koefisien determinasi diperoleh nilai 0,3237% artinya variabel bebas yakni kontribusi komunikasi 32,37% terhadap kinerja karyawan pada PKBM Insan Karya – Tangerang Selatan. Kata Kunci : Komunikasi, Kinerja Karyawan 
Co-Authors Agus Triyono Agustinus Eko Susetyo Aisyah, Mutiara Alfariandi, Dhany Aminuyati Ananta, Aldan Dwi Andriani, Jeni Asmalah, Lia Ayuningrum, Firda Hayu Lusianawati Jaswita, Derizka Inva Jumhana, R. Chepi Safei Kristianti, Lily Setyawati Lantong, Siti Madina Mafirda, Alifa Mamonto, Magfira Mokodenseho, Sabil Muhammad, Adhi Nurfajrin Muzizah, Lita Fitroh Ardianti Noviyanti, Iis Nurdiani, Tanti Widia Putra, Irsan Herlandi Putra, Wira Pramana Radinda , Salma Wafa Rahmadini, Suci Rahman, Ana Septia Romadhon, Reza Sofyan Sabila, Saskia Salsa Sarib, Suprijati Sinaga, Yumelin Adelina Sularmi, Lili Uswatun Chasanah veritia, veritia Yusuf, Ujang