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Analisis Komparatif Tingkat Kepercayaan Masyarakat atas Pelayanan yang Diberikan oleh RSI Sultan Agung Semarang (Kajian Sebelum dan pada Saat Pandemi Covid-19) Mujab, Saiful; Astutik, Dwi; Ristanto, Hesti; Aditya, Galuh
Jurnal Bingkai Ekonomi (JBE) Vol 7 No 1 (2022): Jurnal Bingkai Ekonomi (JBE)
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat (LPPM) - Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jbe.v7i1.225

Tujuan penelitian ini yaitu untuk: 1) Mengetahui tingkat kepercayaan masyarakat atas pelayanan yang diberikan oleh RSI Sultan Agung Semarang sebelum pandemi COVID-19, 2) Mengetahui tingkat kepercayaan masyarakat atas pelayanan yang diberikan oleh RSI Sultan Agung Semarang pada saat pandemi COVID-19, 3) Mengetahui perbedaan tingkat kepercayaan masyarakat atas pelayanan yang diberikan oleh RSI Sultan Agung Semarang sebelum pandemi COVID-19 dengan pada saat pandemi COVID-19. Metode yang digunakan dalam penelitian ini adalah kuatitatif. Hasil Penelitian dapat disimpulkan: 1) Tingkat kepercayaan masyarakat atas pelayanan yang diberikan sebelum pandemi COVID-19 terhadap 60 responden terdapat 49 responden (81,7%) yang percaya. 2) Tingkat kepercayaan masyarakat atas pelayanan yang diberikan oleh RSI Sultan Agung Semarang pada saat pandemi COVID-19 terhadap 60 responden terdapat 43 responden (71,7%) yang percaya. 3) Terdapat perbedaan tingkat kepercayaan masyarakat atas pelayanan yang diberikan sebelum pandemi COVID-19 dengan pada saat pandemi COVID-19. RSI Islam Sultan Agung Semarang dalam upayanya menyikapi perubahan pada saat pandemi COVID-19 untuk menjaga kepercayaan masyarakat. RSI Sultan Agung Semarang telah mengimplementasikan prosedur tetap (protap) penanganan COVID-19 sesuai dengan ketetapan pemerintah melalui Keputusan Menteri Kesehatan (Kepmenkes) Nomor 1591/2020.

Pengaruh Promosi dan Brand Ambassador terhadap Keputusan Pembelian Konsumen Tokopedia : (Studi pada Mahasiswa Institut Teknologi dan Bisnis Semarang Kampus II) Devi Enisa; Riyono Riyono; Hesti Ristanto
Jurnal Bingkai Ekonomi (JBE) Vol 9 No 1 (2024): Januari 2024: Jurnal Bingkai Ekonomi (JBE) Januari 2024
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat (LPPM) - Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jbe.v9i1.303

The research entitled "The Influence of Promotions and Brand Ambassadors on Purchasing Decisions among Tokopedia Consumers" is the result of quantitative research. This research aims to answer the question about how promotions and brand ambassadors influence purchasing decisions among Tokopedia consumers. The research methodology used is quantitative research using survey methods. The sampling technique used purposive sampling with a total of 81 respondents. The data collection technique uses a questionnaire processed using SPSS version 22. Data analysis uses multiple linear regression. The research results show that promotions have a partial effect on purchasing decisions for Tokopedia consumers, this is proven by a significance value of 0.028 <0.05. Brand ambassadors also partially influence purchasing decisions among Tokopedia consumers, this is proven by a significance value of 0.017 < 0.05.

Pengaruh Strategi Promosi, Ulasan Elektronik, dan Kualitas Produk terhadap Keputusan Pembelian Konsumen Riyono; Nuri Wulandari; Hesti Ristanto
Jurnal Bingkai Ekonomi (JBE) Vol 10 No 1 (2025): Januari 2025: Jurnal Bingkai Ekonomi (JBE)
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat (LPPM) - Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jbe.v10i1.507

This research seeks to explore the impact of marketing tactics, Electronic Word of Mouth (E-WoM), and product excellence on consumer buying intentions at PT Fentura Windows Asia Semarang. A quantitative methodology was implemented, involving over 96 participants chosen through purposeful and incidental sampling methods. Data was gathered using a closed-ended survey featuring a 5-point Likert scale and analyzed via multiple linear regression to assess the influence of each independent variable on the dependent variable. The findings indicate that marketing tactics exert a positive yet insignificant effect on buying intentions, suggesting the necessity for more creative and effective promotional methods. Conversely, E-WoM and product excellence demonstrate positive and significant impacts on consumer buying intentions, underscoring the crucial role of online reviews and product perceptions in shaping purchasing choices. Collectively, these three elements account for 32.1% of buying intentions, leaving a substantial 67.9% influenced by additional factors not covered in this study. In light of these results, the research advocates for companies to refine digital marketing strategies, improve product quality, and strategically manage E-WoM through customer reviews on digital platforms. The practical implications emphasize the importance of a cohesive strategy integrating marketing tactics, E-WoM, and product excellence to enhance competitiveness and cultivate lasting customer loyalty.

Integrasi Bioakustik dan Sains Komputasi untuk Memetakan Komunikasi Mamalia Laut sebagai Upaya Konservasi Satwa Dilindungi di Samudera Tropis Aji Priyambodo; Hesti Ristanto
Journal of New Trends in Sciences Vol. 1 No. 3 (2023): Agustus: Journal of New Trends in Sciences
Publisher : CV. Aksara Global Akademia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59031/jnts.v1i3.777

This study aims to analyze the communication of marine mammals, especially whales and dolphins, through a bioacoustic approach combined with computational science as an effort to support conservation in the Tropical Ocean region. The focus of the location is on the Banda Sea, the Seram Sea, and the tropical Pacific region which are important migration routes for marine mammals. Data were obtained from underwater sound recordings using hydrophones, accompanied by visual observations to validate the behavior and existence of species. The analysis is carried out through several stages, including signal pre-processing with noise filtering and sound segmentation, spectral analysis using Fast Fourier Transform (FFT), as well as the creation of a spectrogram to visualize vocalization patterns. Machine learning algorithms such as Support Vector Machine (SVM) are used to classify interspecies voices, while deep learning approaches are applied to identify more complex communication patterns, including dialect variations. The results showed that whales produced low-frequency vocalizations (20–200 Hz) for long-distance communication, while dolphins used high-frequency clicks and whistles (5–20 kHz) for echolocation and social interaction. The integration of bioacoustics and artificial intelligence improves the accuracy of sound classification by more than 90%. These findings confirm the effectiveness of computational-based non-invasive methods in monitoring the presence and behavior of marine mammals and provide a scientific basis for sustainable conservation.

Transformational Leadership Membangun Energizing Collaborative Menuju Peningkatan Kinerja Organisasi Koperasi BMT Kota Semarang Hesti Ristanto; Hani Krisnawati; Chasna Azzaki
Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis Vol. 5 No. 3 (2025): November : Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jaemb.v5i3.7766

The specific objective of this study is to identify the dominant transformational leadership style applied by the management of Koperasi BMT Kota Semarang and to provide recommendations for implementing transformational leadership to improve organizational performance through strengthened leadership and collaboration. This research employs a qualitative approach using a case study method. Data were collected through a literature review (examining theories of transformational leadership and its impact on organizational performance), interviews with leaders and team members to gain insights into the implementation of transformational leadership within Koperasi BMT Kota Semarang, and case studies of organizations that have successfully implemented transformational and collaborative leadership to illustrate best practices and their positive impacts. The targeted outcomes include improved effectiveness and efficiency in operations, leaders of Koperasi BMT Kota Semarang being able to inspire and motivate employees and members to achieve the organization’s vision, the establishment of an energetic and synergistic collaborative work culture, improved member welfare, as well as publication and dissemination of research findings to stakeholders. This study is expected to provide a clear overview of how transformational leadership can build a more energetic and collaborative team while driving overall organizational performance improvement.

Integrasi Bioakustik dan Sains Komputasi untuk Memetakan Komunikasi Mamalia Laut sebagai Upaya Konservasi Satwa Dilindungi di Samudera Tropis Aji Priyambodo; Hesti Ristanto
Journal of New Trends in Sciences Vol. 1 No. 3 (2023): Agustus: Journal of New Trends in Sciences
Publisher : CV. Aksara Global Akademia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59031/jnts.v1i3.777

This study aims to analyze the communication of marine mammals, especially whales and dolphins, through a bioacoustic approach combined with computational science as an effort to support conservation in the Tropical Ocean region. The focus of the location is on the Banda Sea, the Seram Sea, and the tropical Pacific region which are important migration routes for marine mammals. Data were obtained from underwater sound recordings using hydrophones, accompanied by visual observations to validate the behavior and existence of species. The analysis is carried out through several stages, including signal pre-processing with noise filtering and sound segmentation, spectral analysis using Fast Fourier Transform (FFT), as well as the creation of a spectrogram to visualize vocalization patterns. Machine learning algorithms such as Support Vector Machine (SVM) are used to classify interspecies voices, while deep learning approaches are applied to identify more complex communication patterns, including dialect variations. The results showed that whales produced low-frequency vocalizations (20–200 Hz) for long-distance communication, while dolphins used high-frequency clicks and whistles (5–20 kHz) for echolocation and social interaction. The integration of bioacoustics and artificial intelligence improves the accuracy of sound classification by more than 90%. These findings confirm the effectiveness of computational-based non-invasive methods in monitoring the presence and behavior of marine mammals and provide a scientific basis for sustainable conservation.

Kontribusi Usaha Perempuan dalam UMKM Berbasis Potensi Lokal terhadap Perekonomian Keluarga di Kabupaten Purworejo Galuh Aditya; Hesti Ristanto
Progress Vol. 18 No. 2 (2025): Progress : Jurnal Manajemen dan Akuntansi
Publisher : STIE Rajawali Purworejo

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract. This study aims to analyze the role of women-led enterprises in strengthening family economies through MSMEs based on local natural resource utilization in Purworejo Regency in 2025. The research employed a qualitative approach using a case study design. Data were collected through in-depth interviews, observations, and documentation involving women MSME actors who utilize local commodities such as coconut, cassava, chili, and livestock products. Informants were selected purposively based on their active involvement in business and contribution to household income. Data were analyzed thematically through data reduction, data display, and conclusion drawing. The findings reveal that women’s enterprises contribute significantly to household income, fulfillment of family needs, and family economic resilience. Women’s motivations extend beyond economic necessity to include independence, self-confidence, and self-actualization. The utilization of local natural resources creates product value-added that supports business sustainability. This study highlights women’s roles as family economic agents and drivers of local resource-based economic development. Theoretically, the findings reinforce household economic theory and women empowerment perspectives. Practically, the results imply the importance of training support, microfinance access, and marketing strengthening for women-led MSMEs. Keywords: women’s enterprises, MSMEs, family economy, women empowerment, local natural resources

Pengaruh Lingkungan Kerja dan Kepuasan Kerja Terhadap Kinerja Karyawan Gudang PT J&T Express di Semarang Ihda Nor Rohmah; Teti Safari; Hesti Ristanto; Riyono Riyono
Prosiding Seminar Nasional Ilmu Manajemen Kewirausahaan dan Bisnis Vol. 2 No. 1 (2025): Juni : Prosiding Seminar Nasional Ilmu Manajemen Kewirausahaan dan Bisnis
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/prosemnasimkb.v2i1.299

This study aims to analyze the influence of work environment and job satisfaction on the performance of warehouse employees at PT J&T Express. Work environment and job satisfaction are important factors that are thought to increase productivity and work efficiency. The research method used is quantitative with a survey approach, data collection through questionnaires announced to 100 warehouse employees of PT J&T Express using a purposive sampling technique. The data obtained were analyzed using linear multiple regression to test the partial and simultaneous effects of independent variables on the dependent variable. The results of the study indicate that work environment and job satisfaction have a significant positive effect on the performance of warehouse employees. This finding indicates that improving the quality of the work environment and job satisfaction can be an effective strategy in improving employee performance at PT J&T Express. This study is expected to provide practical contributions to company management in managing human resources to increase company competitiveness.

Pelayanan Administrasi dan Umum di Kelurahan Plamongansari Kota Semarang Birokrasi, Mekanisme, Kinerja, dan Pemanfaatan Teknologi Aditya Joshua K.; Khalimatus Sa'diyah; Maya Putri Amalia; Nofi Puji Lestari; Hesti Ristanto
Pelayanan Unggulan : Jurnal Pengabdian Masyarakat Terapan Vol. 3 No. 1 (2026): Februari: Pelayanan Unggulan : Jurnal Pengabdian Masyarakat Terapan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/unggulan.v3i1.2956

This community service activity was conducted at Plamongansari Urban Village, Semarang City, focusing on administrative and general public services. The identified issues included administrative service mechanisms, employee performance, utilization of service technology, and bureaucratic mechanisms in public administration. The objective of this community service was to describe and analyze the administrative and general service processes through direct assistance activities carried out by students. The method used was a participatory approach involving observation, direct assistance, and active involvement in administrative services at the urban village office. The results showed that administrative service mechanisms were implemented with clear procedures, the performance of public service personnel was relatively good, the utilization of service technology supported administrative efficiency, and bureaucratic mechanisms contributed to service orderliness. This community service activity also enhanced the awareness of public service personnel regarding professionalism, discipline, and community-oriented services. Therefore, this community service contributes to improving the quality of public services at Plamongansari Urban Village.

Pengaruh Beban Kerja dan Motivasi Kerja terhadap Kinerja Karyawan: Studi pada Karyawan Generasi Z PT. Desa Wisata Indonesia di Objek wisata Dusun Semilir Kabupaten Semarang Riestiana Purwaji Putri; Riyono Riyono; Hesti Ristanto
Jurnal Manajemen Kreatif dan Inovasi Vol. 4 No. 3 (2026): Juli : Jurnal Manajemen Kreatif dan Inovasi
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/jmki-widyakarya.v4i3.6616

This study aims to determine and analyze: 1) the effect of workload on the performance of Generation Z employees at PT. Desa Wisata Indonesia in the Dusun Semilir tourist attraction, Semarang Regency; 2) the effect of work motivation on the performance of Generation Z employees at PT. Desa Wisata Indonesia in the Dusun Semilir tourist attraction, Semarang Regency; and 3) the simultaneous effect of workload and work motivation on employee performance. The population in this study was all 120 Generation Z employees at PT. Desa Wisata Indonesia in the Dusun Semilir unit, Semarang Regency. This study used a purposive sampling technique with a sample size of 92 respondents. Data collection was conducted through questionnaires, while data analysis used multiple linear regression with the help of SPSS. The results showed that: 1) workload had a positive and significant effect on employee performance, 2) work motivation had a positive and significant effect on employee performance, and 3) workload and work motivation simultaneously had a significant effect on the performance of Generation Z employees at PT. Desa Wisata Indonesia in the Dusun Semilir unit, Semarang Regency.

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