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All Journal TEKNIK INFORMATIKA RABIT: Jurnal Teknologi dan Sistem Informasi Univrab IKRA-ITH Informatika : Jurnal Komputer dan Informatika JurTI (JURNAL TEKNOLOGI INFORMASI) Journal on Education JOURNAL OF SCIENCE AND SOCIAL RESEARCH AL-ULUM: JURNAL SAINS DAN TEKNOLOGI Jurnal Sistem Informasi Kaputama (JSIK) Technologia: Jurnal Ilmiah TEKNOKOM : Jurnal Teknologi dan Rekayasa Sistem Komputer Jurnal Ilmiah Sains dan Teknologi (SAINTEK) JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) INFOKUM Journal of Information Technology Ampera RESOLUSI : REKAYASA TEKNIK INFORMATIKA DAN INFORMASI Syntax: Journal of Software Engineering, Computer Science and Information Technology Jurnal Abdi Mas Adzkia Bulletin of Computer Science Research Jurnal Sains Teknologi dan Sistem Informasi Simpatik: Jurnal sistem Informasi dan Informatika Journal of Dinda : Data Science, Information Technology, and Data Analytics Jurnal IPTEK Bagi Masyarakat Jurnal Informatika Teknologi dan Sains (Jinteks) Jurnal Sains dan Teknologi Jurnal Komputer Teknologi Informasi Sistem Komputer (JUKTISI) Sistem Pendukung Keputusan dengan Aplikasi Jurnal Pendidikan, Sains dan Teknologi Jurnal Manajemen Informatika dan Bisnis Digital Journal of Artificial Intelligence and Digital Business Indonesian Journal of Applied and Industrial Sciences (ESA) Journal Of Indonesian Social Society Gudang Jurnal Multidisiplin Ilmu Journal of Informatics, Electrical and Electronics Engineering Jurnal Hukum & Pembangunan Applied Information Technology and Computer Science (AICOMS) Jurnal Sistem Komputer (SISKOM) Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
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Journal : applied information technology and computer science aicoms

Sistem Informasi Pemesanan Tiket Bus Menggunakan Algoritma Collaborative Filtering Berbasis Website Novtra Refiardiansyah Nasution; Aninda Muliani Harahap; Adnan Buyung Nasution
Applied Information Technology and Computer Science (AICOMS) Vol 5 No 1 (2026): AICOMS
Publisher : Pengelola Jurnal Politeknik Negeri Ketapang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58466/wnvsh708

Abstract

This study aims to design and develop a web-based bus ticket reservation information system that implements a Collaborative Filtering algorithm in a smart seat booking feature. The system was developed to address the limitations of manual ticket reservation processes, including restricted access to information, long queues, and low service efficiency. The research employed the Research and Development (R&D) method using the Waterfall model, which consisted of observation, interviews, literature review, system design, implementation, and testing. System evaluation was conducted through Unit Testing, System Testing, and User Acceptance Testing (UAT). The results indicate that the system successfully provides real-time departure schedule information, facilitates online ticket reservations, and generates seat recommendations based on user preferences. All major system functions achieved a 100% success rate during testing. UAT involving 30 respondents produced a user satisfaction score of 91%, while the Collaborative Filtering algorithm achieved a seat recommendation accuracy of 85%. The system also reduced ticket booking queue times by up to 70% compared with the previous manual process..