Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Spirit Publik : Jurnal Administrasi Publik

BUREAUCRACY REFORMS ON THE SYSTEM DIMENSIONS AND PROCEDURES IN KUPANG CITY GOVERNMENT INTEGRATED LICENSING SERVICES William Djani
Spirit Publik: Jurnal Administrasi Publik Volume 10, Nomor 2, Tahun 2015
Publisher : Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (131.993 KB) | DOI: 10.20961/sp.v10i2.894

Abstract

 This aim of this paper is to propose solutions to the systems and procedures reform, as part of the bureaucratic reform, in the City of Kupang. Generally, Indonesian bureaucracy has undergone significant reform, which is the result of convergence between external and internal factors. Bureaucracy Reform of the bureaucracy can be classified into three groups: institutional reform, personnel resources reform and systems and procedures reform. In many cases, the failure of system and procedures reform has hindered the effectiveness of bureaucracy reform as a whole. Therefore getting insight on the government commitment to promote system and procedure reform is imperative. This study discusses Kupang City government commitment to reform the system and procedures. Keywords: Bureaucracy, System and Procedure Reform, Public Services.